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Great Experience - Sully
Had bought a car here with my husband and was impressed with both the sales process and the service, so decided to go there again and get a newer version. My salesperson, Samantha Baptista was great - professional but friendly and worked very hard to get me exactly the car I wanted in a very timely manner. She was very good at communicating with me whenever necessary and nailed every detail. I felt very well taken care of and would recommend her highly.
Caroline Eva ran me through all the new technology on the car and was very thorough and great at explaining things in laymen's terms.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Client Care Specialist
I Love Mercedes-Benz of Shrewsbury - Amged_Awadallah
I did Get a new 2020 GLE 350 in within an hour with a very good deal and at the same time the price range I am comfort with,
Every one I met in my visit was so nice and kind from the moment I entered the dealership, even my wife and my kids were very happy. They did their best to make us happy and comfort regardless of the car we want to get.
and after I got the car I went to ask about some customization option in the car, the took care of every simple and big question I had.
Thank you Darya, David and Jon for all of this
and also Thank you Mercedes-Benz of Shrewsbury
Fleet Account Manager, New/Used Sales
Sales and Business Manager
Everyone was so helpful ! Patient! Willing to help me... - Donna Oliver
Everyone was so helpful ! Patient! Willing to help me with all my vehicle needs. Mike Daly, Elder and Spencer, and Darnell ! great team and love my Mercedes !
All good from drop off to pick-up. - HARRY13
Dropped our car off due and brake pump issue the day after Thanksgiving. Service team were very helpful and had me in a loaner car within minutes. Pick-up was just as simple. Efforts greatly appreciated.
Rob Tinkham was awesome during the entire process of... - M Willett
Rob Tinkham was awesome during the entire process of buying my 350 GLE
He presented himself in a genuine,
professional and highly knowledgeable
manner. Thank you!
Sales & Leasing Consultant
Making Good Decisions Aided by Knowledgeable Professionals - pet4cha
Grateful that friends / clients of MB of Burlington, referred us to the dealership and especially to "TJ"
(Tilak Jayasekera) whose thoughtful guidance, service expertise and followup removed the stress in purchasing our CPO E-400 wagon. Together with TJ's colleague Justin Shin, in Finance, who was thorough in explaining the finer points in considering service products and finance options, we learned, made the right decisions ...we were well-served .
Adding to the relaxing experience / environment were the comfort amenities of the dealership's Cafe, delicious espresso, and my wife Charlotte's unexpected and enjoyable nail salon service. We drove away confident we made good, informed decisions and look forward to continuing the relationship with TJ, colleagues and MB Burlington.
Peter & Charlotte Minasian
Treated professionally - Doug
An all around great experience buying my first new car. First Patrick and then Jim were just great to work with. I would recommend this dealership to anyone.
The used car I purchased has been taken care of I am very... - Buddy J
The used car I purchased has been taken care of I am very happy at this point Brian bass called me and I retuned car for repairs to be done Brian is a stand up guy and very professional I am really happy with him and will continue to do business with him thanks brian keep up the good work if also like to mention Amy O’Brien when she called me the first to ask me about the car I told her I wasn’t to happy Amy was very apologetic and very concerned and a pleasant lady to talk about my situation I am very pleased with Mercedes Benz of Hanover
My problem was taken care of in a manner that was... - Kornell
My problem was taken care of in a manner that was outstanding. They keep me informed about my service and it was done correctly. Thanks for your care and support
Mercedes-Benz of Natick
Smith Motor Sales of Haverhill Inc
Mercedes-Benz of Shrewsbury
Flagship Motorcars of Lynnfield
Assistant Service Manager