Best Sales Person at Mercedes - Patrice

Jasper Abreu has been our sales person at Mercedes Boston. In the prior two years we have know him we have purchased 8 new Mercedes from him. He has consistently gone above our expectations and made the process easy. Going forward as long as Jasper remains at Mercedes Boston we will continue to be loyal customers. I would recommend Jasper to anyone who is looking to purchase a new vehicle. Thanks Patrice Clunan

Excellent experience buying a GLE350 - ANNIE

We had a great experience at this dealership working with Len to purchase a new Mercedes GLE350 suv. He answered all of our questions and we would absolutely recommend working with Len! Our experience at this dealership gets an A+ and 10/10 all around!

Great team - glkaplan

What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination quickly and gave me a loaner to get me on my way.

Used car purchase over internet Auto Trader search - Long Distance buyer

I had been looking for a 2017 GLS550 for several months on Auto Trader and finally located a beauty with very low miles at MB of Shrewsbury. My telephone call to Arthur Gordon provided me with the initial information I needed to begin making an informed decision. Arthur alleviated my concerns about working with his dealership which was over 840 miles from my hometown in Northern Michigan. He is a very competent, professional, attentive and warm person who made the process enjoyable and completed the sale above my satisfaction. We flew over to Boston and Arthur picked us up at our hotel after spending a great time in Boston seeing the sites of this great city. Once at the dealership Arthur brought the car around fully detailed and ready to go back home to Michigan. We completed the necessary paperwork put the plates on, a tech guy explained the features of the car, set up our phone and our business was done in a relatively short time. I must also say that the car was fully inspected, serviced to a high standard and had a full tank of gas for the long trip home. This was very important to us since we didn't want anything to go wrong on our 840 mile journey. I would highly recommend Arthur and the folks at this dealership who greeted us and made us feel comfortable with this purchase. They are an honest group that you can rely on for a fair price, competency and personal attention.

Respect - Adriana berat 1969

One of best costumer service that I experience with you and your dealership I highly appreciate your help and I strongly will recommend everyone to go there best regards Lorenc

I couldn’t ask for better service everyone was outstanding - Donnarae

The care that I receive was at the highest level.. I’ve been a costumer for over 15 years.. Everyone treated me as if I was part of the family ??

Very good customer service.... - Ocean gi

Not fond of having to pay additional cost for a loaner auto . It is Not the. Customer’s fault that Prime Mercedes in Hyannis closed

Great experience. - CarolWM of Medway

This was our third experience buying a Benz, our first with Westwood, and a very positive one. Thomas Parker gave us the space and time I needed to decide between my two final picks. He answered all my texts promptly and didn’t make me feel as if I was a pest. When I made my choice he quickly got the ball rolling to get it set for me. Very professional but personable throughout. He even came in on his day off to help me. I highly recommend Thomas and will pass that on to anyone I know in the market for a Benz.