New GLE Coupe - Cghannad

Had a great experience working with Tim Daley from Burlington Mercedes Benz. Easy to work with and helped me get into the car I wanted at a price point that was manageable.

Excellent Professionalism and helpful - YMBenz

I have an excellent experience with Joel when I purchased my MB from Mercedes-Benz of Boston. I could not deal with a better man than Joel.

Dealership Rating - Mike v

I recently purchased a new Mercedes Benz GLC300 4-Matic. The vehicle was delivered to me in a very professional manner. This is the third car I have purchased from Mercedes of Natick over the last several years. I would highly recommend this Dealership.

A Top Notch Dealership with a great Professional Team - Cathy Peters

I recently bought a GLC from Mercedes Benz of Shrewsbury. I have purchased several cars from this dealership over the last 12 years and consistently find their sales, finance and service teams to be outstanding, very professional, friendly and courtesy. The dealership clearly goes above and beyond for its customers! I highly recommend Mercedes Benz of Shrewsbury.

Service B - Ann

I arrived a little before 11:30, my appointment was at 11:30. I was immediately waited on by a very nice man named Dave. He was very helpful with my questions and set everything in place for my appointment. The time I waited for my car was what I was quoted on the phone when booking my appointment. My car was washed and very clean when it was brought to me. The girls at the service desk, are very pleasant and helpful.

I have never felt so shamed and low for a service in my life - jp7147

Let me start off by saying, I wish I could give 0 stars. This by far was the worst service I have ever received. My car was recalled for a tail light harness malfunction. I called, got an appt and immediately upon arrival was treated as if I had no business being there and very rushed. To make it even worse they could not fix the problem and made it worse by causing issues on both sides of my car. Vincent, the service Advisor, was beyond rude and confrontational with me going as far to say this is now my problem now and had to make a new appointment to get it fix. To make things worse the GM, Kal Nasser, was even worse. He yelled at me behind closed doors and went as far as to call me a lier for being upset over my service. Kal Naserr is a Bully and a Tyrant. I am not quite sure how he’s allowed to be GM. I have never felt so shamed and low leaving a place. The only one that offered any assistance was Daniel Bolton the service manager, he was great, but to be honest, at this point I cannot bring myself to go back to the dealership after I was treated so horribly and they could not fix a standard recall issue. It’s been 3 days, no call or email from anyone there regarding my experience and I am glad because I do not want to be reminded of my traumatic experience. I urge you to stay away from this dealership.

2012 Acura RDX - Paul

Awesome experience. I had the pleasure of dealing with their sales manager Tom Parker. He displayed a ton of empathy and was a true professional. I would highly recommend Tom & his team to anyone looking to purchase a vehcile.

MB of Spfld - Service review. - jrosario998

Website isn't up to date with service times and availability. Also, they dont give loaners for oil change service appointments. I've gone to New Country of Hartford for over 4 years and never had an issue with a loaner request for an oil change appointment. Always got one with no questions asked. Expected better service for a Mercedes dealership