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Great service, super quick turnaround, awesome... - drjohn08318
Great service, super quick turnaround, awesome communication with updates on car status and completion. Always a fantastic experience at this dealership, whether purchasing or servicing my Herb Chamber Benz.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Worked with Brockton and Loren with trading in our old... - Deb D
Worked with Brockton and Loren with trading in our old Mercedes for a New 2021 model. Transaction was smooth and pressure free. Felt like we were treated fairly and they were both very responsive to our needs.
They went above and beyond to get my wife’s GLS in time... - fisheresque
They went above and beyond to get my wife’s GLS in time for Christmas and bent over backwards to make sure we were satisfied. Great experience!
Sales and Business Manager
Fleet Account Manager, New/Used Sales
My wife and I had a great experience working with Stephen... - scottaw999
My wife and I had a great experience working with Stephen Leung. Steve was friendly, knowledgeable, and responsive. The car we bought is great also!
Nathan is the best overall Service or customer service... - Viveky
Nathan is the best overall Service or customer service person I have ever met. He is extremely courteous, knowledgeable, accommodating and very efficient.
It’s always a pleasure to work with him.
If I could give you guys more STARS, I would!!! Ya'll... - HeathaP
If I could give you guys more STARS, I would!!! Ya'll were phenomenal in making the car buying process easy and fun. Thank you.
Everyone was very friendly and accommodating from Jesus... - Cinco
Everyone was very friendly and accommodating from Jesus in service to the delivery personnel well done! Getting the service completed could not have been easier
My experience has been absolutely fantastic. First off, I... - singhsaini16
My experience has been absolutely fantastic. First off, I was literally in the car market looking to lease a GLC 300 4matic for over a month. I had contacted 3-4 different dealers around the area (unfortunately they are all 3 hours away I live in VT) before I gave Springfield a try. I worked with Jim Pirro, and with in the hour I was able to make a deal with Jim and drive down to sign the paper work. I understand that dealerships need to make money, however there should always be room to negotiate and by far this dealership gave the best offer with complete satisfaction. They have earned my business and my families’ business. I hope they continue to keep their amazing service and fair pricing. It is very difficult to find great dealerships such as this one.
I just purchased a 2020 E class vehicle from your... - jereos
I just purchased a 2020 E class vehicle from your dealership. It was my first time doing business in your dealership. I have purchased vehicles elsewhere and although I had good pas experiences they do not compare with my dealings with TJ (TILAK JAYASEKERA). The man is outstanding. He is professional, up front and a pleasure to deal with. My loyalty has now switched from one of your prime competitors to Burlington MB. Thank you for having the foresight to have people like TJ on your sales staff.
Mercedes-Benz of Natick
General Sales Manager
Smith Motor Sales of Haverhill Inc
Assistant Service Manager