789 Michigan Used Car Dealers

This is our second car purchase with this dealer. - fergusonrosie

This is our second car purchase with this dealer. Staff is friendly and professional.will refer to family and friends

Haven't even had my vehicle for 90 days and the - Gail

Haven't even had my vehicle for 90 days and the transmission went out and they refuse to trade it out. But yet still want me to make a payment on something I can't even drive. Setting at shop expected to take up to a month to fix it. xxx am I suppose to do. Was my only means of transportation. Kids need to get to school n my daughter and I need to get to work... worse decision I've ever made

This is the third car we’ve bought with Zach, and every - JZickert

This is the third car we’ve bought with Zach, and every time he delivers the same thing: honest guidance, zero pressure, and a buying process that’s actually enjoyable. He listens first, acts in your best interest, and brings a level of care you just don’t find in the typical car-sales experience. If you want a truly different kind of process—one where your needs come first and you’re working with someone who genuinely cares about your happiness—look no further than Zach. He’s the real deal.

I leased a hybrid Wrangler/Rubicon 4xe . - caseybt65

I leased a hybrid Wrangler/Rubicon 4xe . I couldn’t decide whether to keep or lease another Jeep product, so I extended by 3 months to give me time to shop. Literally 2 weeks after the 3 year warranty, the hybrid battery goes. Less than 35,000 miles. Cost: $620. Unbelievable! Had I turned in the vehicle, it would have been there problem. Would not recommend the dealership or the vehicle. Get a Lexus!! .

Buying a new vehicle can be (and often is) a stressful - bubak

Buying a new vehicle can be (and often is) a stressful and unpleasant experience. This was just the opposite. From the initial negotiation phase through the delivery and even the meeting with the finance guy, everything was top-notch. My salesman Zac, and Nate, the Sales Manager, made negotiations and delivery smooth and easy. Austin, "the finance guy," explained the packages he had to offer, but he wasn't pushy at all. Zac took the time to set up my Kia Connect app, and even though I was very familiar with the EV9 (having owned one before), he made sure that everything was in order, and he answered any questions that I had. Throughout the process, communication was outstanding. I live in Northwest Indiana, close to many Kia dealers in the Chicago metro area. Taking the time to shop at Fox Kia North in Grand Rapids turned out to be a very good decision.

We recently bought a used Toyota Camry from Germain - JM

We recently bought a used Toyota Camry from Germain Honda. Luis was our salesperson. He was great, straight forward with no nonsense. Overall a good experience.

Very helpful and professional. - morenoda2018

Very helpful and professional. Shelby was excellent and knowledgeable. Greatest experience I have ever had at a dealership.

I purchased my 2025 Jeep Wrangler Willys on Saturday, - gthiemeyer

I purchased my 2025 Jeep Wrangler Willys on Saturday, 10/18/25. My salesperson was Cleveland Baskin. He was awesome- professional, knowledgeable, and helpful. He made my buying experience pleasant! What I truly appreciated was Cleveland's integrity: no pressure to buy, and if he didn't have an answer to my questions, he did what he could to get them. I would definitely recommend purchasing a new vehicle from this Fox location, and I would certainly recommend asking for Cleveland for assistance.

Crooks Scammed Low lifes Intimidating? - rilez812000

Crooks Scammed Low lifes Intimidating? No, but they try. Avoid Avoid Avoid Avoid Avoid Drive past Go elsewhere

I wouldn't trust this dealer to sell me a hot wheels toy - bt

I wouldn't trust this dealer to sell me a hot wheels toy let alone trust them with my hard earned money on a large purchase such as a vehicle. I've been saving up for years to purchase my dream car but made the huge mistake of trusting this organization for this purchase. Found a CPO Nissan Z at LaFontaine Nissan of Troy, MI but unfortunately they clearly misrepresented the condition of the vehicle in photos, written documentation mandated by Nissan corporation, and correspondence between the sales rep and finance manager regarding its condition. The actual condition of the vehicle when it arrived via an enclosed trailer (which I gladly paid double for knowing LaFontaine's supposedly flawless CPO Z would be protected from the elements) was completely different than the advertised photos and CPO documentation advertised, and has numerous defects greatly impairing its value. The vehicle they photographed and advertised and this one can't possibly be the same. It's also evident the inspection report and CPO checklist were filled out fraudulently (for example this gasoline only vehicles meets all CPO requirements that apply only to hybrid vehicles). The windshield is chipped, there are scratches on the paintwork, trim pieces are damaged, the engine air filters are dirty, there are swirls in the paint and trim, and I paid their dealer fee which includes preparing the vehicle for sale which was agreed upon in writing yet the vehicle was clearly never prepped, had trash inside, still has adhesive residue from the factory, and was also missing documents and items required to be included with the vehicle's sale according to the dealer and Nissan. Zero integrity and naturally the responsiveness and attentiveness of their pre-sale demeanor immediately disappeared the second the paperwork was signed. If you value your hard earned (and honestly earned) money, do yourself a favor and look elsewhere from this organization and probably Nissan themselves unfortunately.

James and the sales team at Fox Subaru were awesome! - Val

James and the sales team at Fox Subaru were awesome! From the first inquiry to the final purchase, I could not have been more impressed. They even sent a porter to pick me up when I couldn’t juggle that. I will always buy my cars from James.

Robert was ready and waiting for me. - Teresa

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

I worked with Brian and Sandy in the service department. - Mark B.

I worked with Brian and Sandy in the service department. They were phenomenal! Went above and beyond to get my truck in and out on a busy Monday while understaffed that morning. They could have made excuses and/or made me reschedule. Instead, they still provided excellent customer service. Greatly appreciated. Mark B.

Horrid experience, first no one greets you as they are - Js

Horrid experience, first no one greets you as they are relaxing around the front desk having a chat like its tea time. Then, it took longer than it needed to as they finished their conversation. Next, Business development team told me to come look at a used car that was out for repair that was not even on their property. Thereafter, Used car sales manager Brent Morley got very offended, rude, and belligerent (even swore at me) when asking questions about the price. This behavior is childish and very unprofessional regardless of if I am right or wrong. I probably would have bought the car if he didn't go on an outrage over a question he did not want to answer about the vehicle. My sales person however, was as kind and as sympathetic as can be about the whole interaction, even if it was fake or not. If anything promote her to Used Car Sales manager as she knows how to be professional, kind, and act like an adult.

Great service great people that truly try to help you - Cindysaintz

Great service great people that truly try to help you out!! Thank you BBOA!!!especially service dept. And sales

Friendly, efficient service. - Nancysmith946

Friendly, efficient service. Had my oil changed and tires rotated. My waiting time in the lounge was brief as the service was done in a very timely manner…the good news was I used my GM REWARDS POINTS and didn’t have any out of pocket costs for the service! 🤗

Strong Customer Service Level. - Pontiac Ceiling & Partition

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to.

After a fairly good experience purchasing our new to me - weakestlnk

After a fairly good experience purchasing our new to me used vehicle (a 3 hour wait to finalize the paperwork) with a good price. I had a verbal agreement with the sales person to provide me with the second key fob that was at "the other location". After I left happy, I am now not. They tell me it is not a requirement to provide a second key for a used vehicle (and I agree with this statement). But this was a factor in my decision to purchase this vehicle as I need 2 keys. When I contact the sales associate they tell me they will talk to the manager and I never get a call back and always the brush off. So I am sorry to say, what could have been a very good experience has now been tainted by a key fob and poor follow up after sales. So my families future car purchases will not be through Feldmans or any of their branches and I recommend to any that read this... If you are dealing with Feldmans make sure you get it in writing if you expect it to be done.

We bought a truck there in January. - DoYourResearch

We bought a truck there in January. Deal promised to mail a 2nd key it's almost March and still no key. This was written into the deal. Also waiting for them to fix a leaky window on the truck. We are out of state, so need to take to another dealer for repairs. Do not recommend this dealer. We worked with Hudy.

This used to be a good dealership. - Tikigreg

This used to be a good dealership. I bought 2 GTIs from them. My last one I brought in for service for a check engine light august 2023. I was told they couldn’t look at my car for a month. This was my daily driver. I took it to an independent garage and had it back in less than a week I also had them document corrosion damage under the extended warranty. I never heard back and ended up taking it to another dealer. Ever since the owner was appointed a diplomat this dealership has gone downhill. The service department is rude and apparently they can’t keep technicians according the service rep I talked to.

I have been leasing a new Rover every 3 years since the - sx

I have been leasing a new Rover every 3 years since the 90's. I have been through many dealerships and sales people along the way. Lenor Parvu at the Novi, Mi. dealership is clearly the best person I have ever worked and no she did not ask me to post a review. Lenor has the patience and perseverance to find the exact Rover you are looking for, and her follow up is great.

I recently leased a car from Max Zimmermann at Crown - Rose H.

I recently leased a car from Max Zimmermann at Crown Motors. The overall experience was extraordinary. Max was professional, responsive, knowledgeable, and extremely helpful. Questions were answered promptly and paperwork was handled efficiently. I traded in my car and felt that I got a fair price. Max and Crown Motors demonstrated their commitment to providing outstanding customer service. I highly recommend Max!

Nick, my wonderful salesman! - Mzdebbs53

Nick, my wonderful salesman! What a summer solstice we had. You are the best salesman, and Next Mile is very lucky to have you. From driving the Explorer to me, to changing a tire for me,and waiting way to long for the tow truck that never showed up. You went above and beyond what a salesman should do. I can't thank you enough! By the way... I absolutely LOVE my Explorer! You deserve a huge raise and much appreciation from who ever you work for! Thank you so much for all your help. I've had quite a few salesmen through my years, and you will always be top of the list!

Outstanding sales person engagement - quiet-eye

Purchased Saab convertible. Was given time to have it checked out and even encouraged to do so. Mr. John Dingle was patient and understanding during extended time to determine if vehicle would be a worthy purchase. All staff was gracious and helpful. Highly recommend. - Thank you for quality experience and s great car!

No reply - michael.eickhoff.1

I was in the market for a new Alfa Romeo Stelvio. There are three Alfa dealerships within an hour of me so I emailed all three asking for pricing and availability. To be fair, none of them got back to me. I was most surprised by Suburban though because I can’t get other Suburban stores to leave me alone when I didn’t a KBB Cash Offer inquiry that got sent to a Suburban Chrysler of Ann Arbor and Suburban Ford. I ended up buying from another Alfa store. Still sorry I didn’t hear back because they did have the best selection. But I can’t drive an hour each way just to find out they weren’t close to where I needed to be with price,

Awesome experience, Vince and team are exceptional!... - Liz

Awesome experience, Vince and team are exceptional! Highly recommend this dealership. Found my tires, provided a rental while being done, handled insurance paperwork, detailed my beautiful car then drove home to me!!

10/10 would shop here again! - Melissa Marshall

10/10 would shop here again! We found our dream car online and George made the entire process of buying it and trading in our old car so easy and seamless. I am so over the moon with our new car! Thank you for everything you did to make this dream car a reality for our family.

⭐ 1-Star Review I really wanted to have a good - Torrijacs

⭐ 1-Star Review I really wanted to have a good experience buying my Jeep Wrangler here, but unfortunately, that wasn’t the case. My salesperson, Billy Fielhauer, was friendly at first, but some of the details I was told about the Jeep didn’t line up with what I discovered after the purchase. The issues weren’t huge, but it was disappointing to realize things weren’t as straightforward as I was led to believe. When I reached out for help, Nick (the owner) offered little support and seemed uninterested in making things right. The lack of follow-up and accountability has been extremely frustrating, especially after spending so much money on a vehicle that wasn’t represented as clearly as it should have been. If you decide to buy here, ask for everything in writing, double check the vehicle history, and don’t rely solely on what you’re told during the sale. I learned the hard way that what’s promised and what’s delivered can be two very different things.

Found the car I wanted on car guru. They still had it... - Tom Y

Found the car I wanted on car guru. They still had it in stock & took another 650 off of an already great deal! I also ended up financing with them, they found me a bit cheaper rate than online.

They have great service. - rodneysloan18

They have great service. The people in the service and sales department are easy and wonder to full to deal with If you have a problem with something, even if it was their mistake or not, they get right on it and make it right. I would recommend this dealership to anybody. I tell my friends that it’s a great place.