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Great dealership. Made initial contact through website... - Hillcrestranch
Great dealership. Made initial contact through website and received prompt return call. Texted back and forth and within hours closed deal. Very easy to work with and no high pressure.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
CDJ Sales Manager
i had a good experience terminating an expiring lease and... - JOEYFIVE
i had a good experience terminating an expiring lease and buying a new escape.
everything went well and rick did a good job of taking me through all capabilities of the car.
I recently came in to test drive a used Acura. The staff... - Mweinrich2
I recently came in to test drive a used Acura. The staff was low pressure and super helpful. I ended up purchasing the car and could not be happier with the purchase. By the time I signed the documents for the car and financing it was obvious that the staff I worked with were straight shooters. The price, trade in and fees were exactly what was discussed earlier in the process and there were no hidden fees or pressure for add on stuff. No stress car buying like it should be. I would refer this team any day!
Great service and great follow up! I love my new car! Jim... - marykelly
Great service and great follow up! I love my new car! Jim kept us informed the whole time and found the right car for us.
All were very knowledgeable, friendly, easy to work with... - Gary Germundson
All were very knowledgeable, friendly, easy to work with and friendly. Lucy spent
a lot of time familiarizing us with the new vehicle and setting up our phones! That was a big help! Thanks to all!!
I had never dealt with the Deml dealership before. All... - michael.hodapp
I had never dealt with the Deml dealership before. All the folks we came into contact with were very friendly. Mark made the effort to inform us of all the features that vehicle had that I was interested in. Made a fair offer which I accepted and now own a Ford Edge. Angela was very helpful in competing the deal. I would rate my buying experience A+. Even got a follow up call from Mark the next day
Do not buy a used car here! Their purchase agreement... - clking09
Do not buy a used car here! Their purchase agreement isn't worth the paper it is written on. Any repairs that need to be done, if addressed at all, will be completed with substandard workmanship as cheaply as they can get it done, when you voicee concerns, your requests to speak to a manager will be ignored, and calls not returned. When you finally get a chance to speak to a manager, he acts as though he has no time for you and you are keeping him from his golf game. Then he bullys and be-littles you as if you know nothing about cars and refuses to discuss a resolution. When you call back to speak to the owner, you are told that he is not taking calls and they send you back to the same rude manager you spoke to initially. See a pattern here? They will send you in circles to avoid addressing any complaints, so here I am, telling anyone that will listen....save your money and shop elsewhere! You do not want to do business with a company that doesn't care for their customers! I have been left with a damaged car worth far less than I paid and it will cost $1800 to have another shop repair the job they botched!
Great place to purchase and service all of your vehicles... - kfdanberry
Great place to purchase and service all of your vehicles never have had a bad experience at Mankato Ford the service department greets you upon arrival and repairs your vehicle on time.
While Kruse does a lot of things during a mere oil... - Tim
While Kruse does a lot of things during a mere oil change, 90 minutes is just too long when you have an appointment. Please shorten the wait!
Good dealer, GREAT salesperson. Contact Randi Abbe for a... - Jim
Good dealer, GREAT salesperson. Contact Randi Abbe for a good purchase experience. PLEASE NOTE LINES MARKED WITH ONE STAR I HAD NO CONTACT WITH. THEY ALSO MAY BE GOOD, BUT I WOULD HAVE NO WAY OF KNOWING.
Excellent service. Everyone that I dealt with was very... - aflattum
Excellent service. Everyone that I dealt with was very friendly and treated me with respect. I would recommend this dealership to my friends and anyone that asked me of a good dealership to go to.
I love my used 2014 Ford F-150! Good price- good... - sbakko
I love my used 2014 Ford F-150! Good price- good service- have been buying my vehicles from Nelson Ford for the last 20 years!
Excellent Customer Service - robyn wright
We have been going to Owatonna Motor Company for a number of years now. They have been nothing but excellent to work with! They are always willing to go above and beyond from helping build a vehicle, finding the perfect used vehicle, or taking care of any service needs. We would recommend Owatonna Motor Company to everyone!
They do NOT beat or match same vehicle as advertised. - forestlake
They advertise that they will beat or match the same vehicle. We found a Ranger that we wanted and they could not touch it. The salesman said sometimes they can't match or beat another dealers price.
They need to remove this false advertising! Bad for business.
Very reasonably priced and very nice experience With a... - Darrenthate
Very reasonably priced and very nice experience With a tremendous selection. Whenever I decide to get another vehicle I will definitely check this place out first
customer service not a priority - never again
We recently purchased a used vehicle from R. C. Bliss Ford in Faribault MN. They state upfront that they do not negotiate on price. In buying the car because they are firm on price I had asked the sales manager, Steve Grant, if they would then fix some of the paint chips and small dents in the car, he agreed. I then proceeded to walk around the car pointing out some of those issues. I also stated that when they were doing this that they too look it over because I could not see them all and while doing the work they might see other areas that needed attention or touchup.
When we picked up the car I checked the areas that were obvious on my first visit and they were acceptable so we finished payment and left with the car. When we got home and the car was parked in the garage I happened to notice another small ding and reached out to Steve Grant at R. C. Bliss.
I have since been told that they can fix the ding but I will have to pay for it. I stated that when we negotiated the repairs to the paint they were to take care of it then. He said no that was not the deal. They were only to do what I had pointed out. I told Steve that I had specifically said they should look it over and take care of any issues. He then proceeded to accuse us of putting the ding in the car.
At this point I wish I had been more thorough when looking over the car, My mistake was assuming they would be straight shooters and if they too saw an issue would have taken care of it. At the very least I would have thought that once a concern was found they would have taken care of it. This is one place you will want to make sure everything you ask for is in writing. Don’t let them rush you through a sale. Don’t take anything for granted because in the end customer satisfaction is not their priority, only another sale is important to them…..or better yet buy somewhere else.
I chose Bob Patterson as my salesman after reading... - justjohn
I chose Bob Patterson as my salesman after reading positive reviews on his business acumen. One particular review was about him helping a first time buyer who was female. I was impressed with the review and called Bob.
He answered the phone right away and got my contact information to call me back. From there we were able to text and email.
I was able to do all business and did not have to drive to the dealership until I was ready to get my new truck. This was very handy for me as I live three hours away.
All the staff at Apple Valley Ford were very helpful and accommodating! I had a very positive experience and I want to thank Bob for his grace and professionalism! Bob never pressured me and I felt relaxed the whole time and when I brought my family with to celebrate my first new vehicle purchase, Bob made it extra special! Thanks Bob!
I have been impressed that the positive reviews I found on Bob held up for me and I too also had a positive experience! I would recommend Bob to anyone wanting to have a positive and low stress experience. Whenever I had a question, Bob was always able to give me a wise answer and I knew then that he helped that young lady diligently with here first time purchase. A true diamond.
They will not service your vehicle if purchased from... - someonewhocares
They will not service your vehicle if purchased from another dealership. Staff was very courteous and polite, but select upper management/ownership is very unprofessional, discriminatory and values clearly do not align with good customer service (or any other Honda dealership I contacted). I attempted to make an appointment to have an issue corrected from a service 2 weeks ago and they refused our vehicle...Brand New Honda Pilot. Upon calling I was informed that if (you or your spouse/partner's) employer has any sort of business relationship with their dealership (knowingly or unknowingly) and you purchase a vehicle elsewhere, you will be discriminate against. This is the first I heard of such a thing. We all make business decisions I guess and mine will NOT include supporting Krenzen moving forward. Final Final
Disappointing Repair Service - MikeG
A check engine light along with a dramatic drop in power (code P0299 low boost and code P0016 cam timing) led me to bring my F150 to the Service Department. After a week to get an appointment and two days diagnosing the problem, I was told they couldn’t find anything wrong. The check engine light? I was told there wasn’t one. (There was when I parked it in their bay). The power reduction? Their tech couldn’t duplicate the problem. (I had been limping on it all week). I was told to bring it in next time the check engine light came on, and oh by the way, that’ll be $150 please. When I asked what I was paying for she asked if I was trying to get out of paying! CThe engine light came on the next day and had a hard time getting to highway speed. Again. Bring it back? No thanks.
Happy with our Mills experience - rabbitlake1
Our salesmen Dale is the best. This is our 3rd vehicle purchased with Dales assistance. We have recommended Dale to others who have been just as satisfied. The whole Mills team from salesmen and manager to financial could not have been more helpful. Mills will continue to be our choice for purchasing vehicles.
Excellent customer service - Life is good.
Just piced up our new Ford Edge. Great vehicle for the money. The staff at Sugar Loaf Ford Lincoln always make me feel at home. Never rushed, give me options and take the time to show me how to use and operate all those new high tech gadgets. They have also invited me back for a refresher course on those items that I don't use that often. I really appreciate that!. Thank you, you truly have a amazing team.
North Country Ford Lincoln
Dave Syverson Auto Center
Internet Sales Consultant