Even though it was an older truck - Jgulley
Even though I purchased an older pre owned Chevrolet truck 2001 to be exact. I felt as though I was being treated as if I were buying a brand new one. Thank you Jim Mcmormack and the great staff at ELCO
Top Reviewed Specialists At This Dealership
Quick Action - Mark B.
I want to start by saying Savie had a nice selection of pre-owned vehicles and I was/am highly impressed. His knowledge of each vehicle was very informative and helpful in making a decision. We selected a 2013 Volkswagen Jetta that was/is in excellent condition. When I arrived (Thursday evening), completed the paperwork and left with the vehicle and entered the interstate I experienced a shake in the front end that I could not pinpoint. I became very concerned, because my daughter was driving up from Texas (Friday) to pick up the vehicle. I called Savie that very evening and the next day (Friday) he came to Rolla, picked up the vehicle and took it straight back to the service department. He kept me closely informed of the diagnosis process and immediately called me when the issue was found. They had the problem fixed within an hour and this allowed the planned timeline to workout. Savie's prompt action made it all workout. To have a relationship like this with any business is important, especially with your automotive dealer.
Thanks Savie and TEAM Mid Missouri Motors!!
Great experience - Tony
My credit is not great and Chris was able to not only get me in a car but in a vehicle I actually wanted.. seamless.. and the best car buying experience that I’ve had
Great dealership - Stu
Called Bob to set up appointment for a oil change and tire rotation. Bob got me an appointment the next day, I walked in and talked to Bob and he sent me to customer lounge said they would get right on my truck. Less than an hour later he brought me the keys and said truck was done.
Great Customer Service - gh50
After having a misunderstanding regarding a battery purchase I received multiple phone calls from the Sapaugh staff concerning my problem. Dave Walker from Sapaugh Service went to great length to insure I remained a totally satisfied customer of the dealership. I was impressed with his sincere concern for me and will continue to return to Sapaugh as I have for many years.
Excellent !! - Paul R Rochowiak
Brittain and his manager were great to work with . We were interested in a vehicle on the lot and we're given a walk around and test drive. Then sat down and got to a number we liked in a efficient and friendly manner.
Completely Glad we stop in and bought from Chris Galvan! - Tahoe2016 Williams
We came in and have tried to do business with Cable before. So glad we had Chris as our Salesman. He went through all the features of our new Tahoe and got us a great deal. Even check with us the next day and on Sunday to see if we had any questions. Just letting us know we not “just a sale to him” made me realize why we do our service there!
Thanks to Cory in the sale and checking in on us also through out the time we spent with Chris was great to see!
Neal made all the difference - Julie2018
My daughter and I visited most of the local dealerships and were most impressed with Crossroads. She would’ve been just as happy with another car we found on a different lot, but Neal at Crossroads is the reason we chose the car we did. He wasn’t pushy, treated us with respect in his fun-loving way, and just made the experience more enjoyable.
car purchase - ed
went to dealership to purchase an xt5,they had some good pricing...finally come to an agreement on Sat am,about 9.30..was told they were too busy to see financing all day,ok what about Monday ..no too busy all day..ok let set an appointment for Tuesday..ok at 1 pm..got there at 12.15 ...waited until about 12.50 and was told there was someone put ahead of me since they had just purchased a vehicle..was told to go to lunch and come back at 2pm and might get it done....after i left i figured it was not
meant to be and cancelled the purchase by calling the salesman....that was it ,nocalls no nothing...the people seem nice ,especially Carlos....who answered all my questions and returned my calls quickly.. was a very disapointing experience.................
Excellent - Lisa
Every single time I have gone to Jim Falk Motors or called I have had outstanding customer service! And I really appreciate the fact they of colors and coloring books for my little girl as well as the bonus of having popcorn!
Excellent experience - 817rlb2069
I had an excellent experience. I started with Jace Brinkley, Internet Sales Manager on the internet looking for a regular cab pickup Jace respond quickly and follow up just the right amount. The experience in person was pleasant and efficient always being kept informed. I would recommend Thompson Sales Company to anyone wanting to look and/or purchase a vehicle in an excellent atmosphere
Bought a new GMC crew cab 1500 SLT. - Dean Arthaud
Very Professional and easy to do business with. I would recommend you go to them. I live approx 30 miles north of Jeff City and tried to buy local but could not get a reasonable price. Dealer here wanted more for a 1 year old vehicle with 8,000 miles than I could buy new at Riley. Same truck. Same options. The local salesman called the day after I bought and said "I would have beaten their price". Maybe but it is not my job to go back and forth to get a car dealer to give me a decent price. When you spend $50k+ you expect to get a good value and fair offer without getting yanked around.
Fed up with Cadillac - mmitlitsky
Purchased my 7th Cadillac here (CTS Vsport). From day 1 delivery it had 7 chips on it. Hey do not worry we will fix everything perfect. They fixed nothing. Service had always been an adventurous experience. I can honestly say they have never fixed one thing. Good for oil changes anything over that I would not trust them. I cannot believe it took so long for me to get fed up. Why am I fed up? My car had 59k miles and am looking to purchase a new one within the next few months. I have been telling the service guy who now has left about my mirror only to hear it’s normal and won’t get worse. Now the side mirror is difficult to see out of because it had worn away and I am told $267 since my $2,000 extended warranty does not cover it. I refused. Lexus here I come!
Worst Service/A few lies to sell car - Mrs TJ
To purchase a car that didn’t need mechanical work done. Paid $780.00 to correct problem they knew & lied about. So disappointed in service
Dealership does not want to deal - Spc_harr
Went to the dealership to purchase a 2012 Chevy 3500. Truck had dents and scratches like a normal truck. Had no intentions on going down on price or scalping me on the price of my trade. It became very clear the dealership would rather sit on what they have rather than move inventory. Would not recommend going to them unless you want to be gouged on your trade and pay a large mark up.
I purchased a used pickup from Blackwell-Baldwin, in... - Got Scammed
I purchased a used pickup from Blackwell-Baldwin, in Poplar Bluff, Missouri, for $19,200. Since they are supposed to be governed by the major auto manufacturers I "thought" I would not get scammed. Therefore, I purchased the vehicle only seeing it in pictures and discussing it on the phone and through email. After the vehicle was delivered I discovered it had not been serviced, detailed, and did not have a thorough motor vehicle inspection. I had to spend $600 servicing, detailing and repairing items that are standard repairs during inspection. The salesman, sales manager, and owner/general manager would not do anything about this situation. It took me over two months to get anyone to call me back after sending a letter with receipts and explanation and making four phone calls. A continued result of poor customer service. I just hope no one else gets scammed. Beware.
The poorest service dept in the area - csetser
Took my truck there a few times for repairs & had to return every time because the job was not done right. The last time they broke my mirror & tried to get me to pay for it & when the work in the dash was complete they broke several pieces & just left them in the floor I guess thinking I wouldn't see it. The so called service manager is rude & has caused most of the technicians to quit according to the staff I spoke with. When I spoke to him he acted like I had done something wrong & acted smug & diffidently didn't care about what had happened to my vehicle. Won't be back to this dealer & if your smart you won't go there either
ELCO Chevrolet Cadillac Inc