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Great work, as usual, Jim! - Zeus H.
We've been buying vehicles from Jim for over 20 years and there's a reason for that! Straightforward, honest and efficient! Isn't that what everyone is looking for during a car buying experience? Without exaggeration, we were in and out of the dealership in under an hour. For a car buying experience, we all know that is almost unheard of. All of the employees at ELCO Chevrolet are phenomenal, but Jim has an edge over the rest! Give him a call! Thanks, Jim!!!
Top Reviewed Specialists At This Dealership
I had a great experience with this dealership. I was able... - PURROWS
I had a great experience with this dealership. I was able to view the selection online, line up financing and make an appt online, saving me valuable time. The sales staff were friendly and helpful, and didn’t pressure me into a car outside my planned budget. Would recommend to anyone.
Customer Relations Manager
Easy Peasy! - Lisa
These guys are the greatest! After finding the Buick I wanted three hours from my home, I initiated an online conversation with Vince in sales at Thompson. By that afternoon, the business manager, Adam, contacted me. He asked me a few questions. From there, every piece of the transaction was done seamlessly online including my trade in appraisal. I submitted finance paperwork online as well. Through several texts and maybe three phone calls, everything was done as we discussed and when I arrived they (and my new vehicle) were ready and waiting for me. There were NO surprises. It was a pleasant, no haggle, no pressure process from beginning to end. I would absolutely drive there and do it all over again. Thank you Thompson!!!
Very professional.they were friendly and courteous. The... - bsmobo
Very professional.they were friendly and courteous. The waiting area was clean and comfortable. The service was completed in a timely manner. I recommend this dealership.
Lies and deception from salesman - formercustomer
My family has been buying vehicles from Behlmann for well over 20 yrs., two sisters and my mother have all bought Buicks in the last 18 months. Never again. The salesman that dealt with my mother lied, cheated and stole from us. Nick Giganti is a worm who preys on women and the elderly. My mother bought her vehicle Memorial day weekend, "the worm" promised a referral check of $250. Now it's August 6th and after 3 calls and multiple excuses, he says it's $100, and still no check. Then, wants to try and make me feel like a beggar for asking him for what he voluntarily promised. I didn't ask for referral check, he offered. I guess he feels if he puts me off long enough I'll just give up. Well I have, on the dealership. Service dept. had to work on my sister's and my vehicle twice to resolve issues. Spend your money somewhere else. At one time this was a great dealership, but I wouldn't buy a "Hotwheel" toy from them anymore.
I purchased a 2017 Escalade 5 months ago. Warranty to... - Cstevenson1701
I purchased a 2017 Escalade 5 months ago. Warranty to powertrain only. But when my brakes were found to have worn out prematurely they repaired no cost to me. Thank you for standing behind your product.
New Acadia purchase - Tommy G
Brandon was by far one of the most knowledgeable salesman I have ever meet. He definitely takes pride in knowing his products. I will visit him again on my next purchase.
Excellent Service - dprintlady1
Griffith is service driven and takes excellent care of their customers. Kris Warner is top notch service! The techs completed my scheduled service in a timely manner.
Unbelievable customer service! - Mtownsend
I am extremely impressed with the customer care and professionalism of this dealership and especially the personal concern from the staff and owners- would return!
Delightful buying experience - XT4FAN
After having several less-than-stellar experiences at other dealerships who clearly haven't learned women actually CAN buy cars on their own, I cannot say enough about how different my experience at Sapaugh was. My salesman, Mike Indelicato, was totally delightful. Friendly and easy-going, he let me ask the questions I needed/wanted without just assuming I knew nothing. I found the price/dealing to be very fair and I believe I got a great deal on a new car that I'm really happy with. I look forward to continuing to do business with them.
HORRIBLE HORRIBLE EXPERIENCE - EXCUSES, EXCUSES! - Lisa
I purchased a vehicle this year and it has been in their shop 5 times, and the last time they had our truck for over 7 weeks, while they tried to figure it out. We had the truck back for 5 days, and now the check engine is now back on again. Just incompetent mechanics and Service Manager that is full of excuses! And then to top it off, they put us in a vehicle that can't even fit our whole family into. Stay away from here! Take your vehicle to another Cadillac dealer.
We purchased our 2020 XT4 Cadillac from Chris Lewis in... - rena42
We purchased our 2020 XT4 Cadillac from Chris Lewis in March. Chris had sold us our 2012 Cadillac SRX new also. Chris is the best !
My wife and I have had a very long stressful frustrating... - Xayala
My wife and I have had a very long stressful frustrating experience after purchasing a supposed “certified pre-owned“ 2019 platinum Cadillac Escalade from Van Chevrolet Cadillac dealership. After owning this vehicle for only 3 days we’ve had major issues with it.! The remote start and on star app start has been intermittent from the beginning. On the 3rd day while 5hrs away from our house out of town the vehicle wouldn’t work at all.! I put fuel and it turned on fine, then parked to go inside the store and when we walked out to leave I attempted the remote start that haven’t been working as it should. At No surprise it did NOT work. So I opened the door and noticed the radio and instrument display did NOT load as it should have. I pressed the start button, sounded like it turned on, but I noticed the instrument and radio still didn’t turn on... so I started pressing buttons on the radio then finally it loaded “slowly.” At this point I had a check engine and stability track light illuminated, and also a warning that my steering assist is reduced, see dealership. Then I wasn’t able to turn the steering wheel at all, rev the engine, or move forward in drive or backwards in reverse. So I attempted to restart the vehicle multiple times, in attempts to remedy the problem enough to get back to our hotel 2hrs away from where we were. All failed, so then I pressed the Onstar button. I talked with one of their representatives to discuss my very unfortunate situation!! It was Labor Day weekend, after 6pm, no vehicle rental places Open, no dealerships close enough to get too before they close... worst time and place for this to happen! Onstar performed a basic diagnostics check on the vehicle. After being towed back towards our hotel I disconnected and reconnected the battery to reset the codes. Then was able to drive it back to our hotel. Next morning We drove Towards home and Had a blow out from a nail that was in the tire from delivery.! So even more misery to our experience!!!! Finally on Tuesday we started dealing with our Texas dealership Ron Carter on fixing this issue that has originated with Van Chevrolet Cadillac dealership!!!! I’m getting zero help since the issue can magically not be duplicated now.! Remote start still is intermittent... and even though Ron Carters service supervisor has witnessed it himself, I’m told I pretty much have to deal with it until it gets worse!!!! Now after this same supervisor has done some digging with Van Chevrolet Cadillac dealership. Come to find out the previous owner was having the exact same issues.!!!! How is it even possible for Van Chevrolet Cadillac to sell it as a “CERTIFIED PRE-OWNED” with known issues?!?!? It’s been back and forth in the shop multiple times since the Tuesday after Labor Day. Ron Carter has owned our vehicle in their shop longer than we have...
Rude, I won't be buying from these people - garryk
With the price of decent cars these days, the last thing you expect is a rude salesperson. I'm not going to spend close to $20,000 with a place that can't even be respectful. Nope. I'm lucky that the car I am looking for is readily available all over town.
Poor customer service - Levi
Poor customer service. Will not return calls. I have asked twice now for a call back and nothing. Will never go to again or recommend.
Horrible for Veterans or people with disabilities. - ggilliland85
Went to buy a new vehicle on 7/30/2020. Having been in the automobile industry my entire life I am very particular with customer experience. Matt Lotspeich (Son of Boss) blew me out of the water. I was trying to get the details worked out on financing a new truck however the manager was belittling my plan. Please beware, I am a disabled and really try my best to operate in this world however there are people who are not disabled and have zero idea what its like to live with a disability. To poke fun and aggravate a sore spot in someones life is not the way to earn someones business.
I purchased a used pickup from Blackwell-Baldwin, in... - Got Scammed
I purchased a used pickup from Blackwell-Baldwin, in Poplar Bluff, Missouri, for $19,200. Since they are supposed to be governed by the major auto manufacturers I "thought" I would not get scammed. Therefore, I purchased the vehicle only seeing it in pictures and discussing it on the phone and through email. After the vehicle was delivered I discovered it had not been serviced, detailed, and did not have a thorough motor vehicle inspection. I had to spend $600 servicing, detailing and repairing items that are standard repairs during inspection. The salesman, sales manager, and owner/general manager would not do anything about this situation. It took me over two months to get anyone to call me back after sending a letter with receipts and explanation and making four phone calls. A continued result of poor customer service. I just hope no one else gets scammed. Beware.
Bought a new GMC crew cab 1500 SLT. - Dean Arthaud
Very Professional and easy to do business with. I would recommend you go to them. I live approx 30 miles north of Jeff City and tried to buy local but could not get a reasonable price. Dealer here wanted more for a 1 year old vehicle with 8,000 miles than I could buy new at Riley. Same truck. Same options. The local salesman called the day after I bought and said "I would have beaten their price". Maybe but it is not my job to go back and forth to get a car dealer to give me a decent price. When you spend $50k+ you expect to get a good value and fair offer without getting yanked around.
ELCO Chevrolet Cadillac Inc
Landers Chevrolet Cadillac of Joplin