Very good service, would recommend - broish3496
My experience here was very welcoming. The only problem is that they did not disclose any help with assembly of my jeep after purchasing. Thanks
Top Reviewed Specialists At This Dealership
Wow what a great truck buying experience. - Robertc
Scoot Scott cooper/scoop is a very professional salesman that goes the extra mile or even miles to help his customer. I have purchased 3 automobiles from Scott and the buying experiances were painlessso look scoop up if youre looking to purchase a new or used automobile.
Amazing and stress free - smsmomof3
Jeff Latimer has went above and beyond to make sure everything went right when I bought my car. He has made sure this experience is a stress free as possible. Jeff has answered all my questions and has been a great help. 10 out of 10 and I would recommend to anyone buying a new or used car. Go see Jeff Latimer at youngblood in ozark missouri.
Great Service - KK.
I went in for service on My 2005 Liberty and found out they no longer make parts for it. I was surprised and unsure what I should do, when I decided to check out the used cars on the lot. Cory was terrific and personally helped me find vehicles within my price range. He paired me with Rick Rippy and the details were worked out on my new car! I had no idea I'd be purchasing a car, but it was easy and they were all very kind. I won't take my vehicles to any other service department than the one in Lee's Summit.
Straight shooters - Bluesman5668
I seriously couldn't ask for a better experience in buying a vehicle. Everyone from my salesperson to the manager to the finance guy listened to what i wanted and didn't try to push me toward something i didn't want. I felt like they were honest from start to finish.
Team Leader- Elite Certified Sales & MVP
New Sales & Leasing Agent
Loving the Ride - DonnaK
Great dealership. The salesman and finance specialist were awesome! Both knew their job; top notch service. I would definitely recommend this dealership. They were so helpful and patient addressing all my questions; making the purchase both informative and exciting.
New and Pre-Owned Sales
Truck purchase. - Dennis
My Wife and I went to buy a truck. Billy Shaw gave us a good deal on our trade in and truck purchase. We were out the door in about one hour. It was a very good experience.
Great service!!! - jamar318
Well worth the drive from the St Louis Metro area. They have plenty of inventory to choose from. If you are familiar with their Collinsville location you will really be impressed with all of the options...
Good Experience. - Scott
Walt & The Service Department at Auto Plaza Chrysler Dodge Jeep Ram Farmington took great care of me. I would recommend this dealership to others. Sales and Service were great!
Wonderful Experience - Semarjen
I was looking for a specific Jeep Compass, certain features and graphics package, and Auto Plaza in DeSoto was the ONLY dealership in a 60 mile radius that had exactly what I was looking for. Started with texting Brandon about the vehicle, he was quick to respond and provided immediate pricing with our Chrysler employee discount. Upon arrival to test drive the Jeep, Brandon was with another customer and introduced us to Blake. Blake was great! Very knowledgeable about the Jeep and all it's features. Although we didn't buy that same day, I was in contact with Blake while trying to secure financing elsewhere. He was always responsive and answered all my questions....and there were a LOT of questions! Once my financing was secured, we met Blake and he went over all the little details this vehicle had; helped set up my phone and Sirius XM radio. Would definitely buy from Auto Plaza DeSoto again, and especially from Blake!
Great experience - Jeep guy Perry
Tex is a good guy to deal with up front and hassle free best car buying experience I have ever had, I highly recommend Tex and Napleton
Commercial Sales Consultant
Close but reviews hurt - Truck, no dog or shotgun yet
Great salesperson. She followed up and sold her truck's virtues. Enjoyed talking with owner. They located a truck that I really needed to test. Deals were great, very tempting but in the end, reviews on another truck won out. Great staff that I met. No negatives.
Used Jeep purchase - Shandra Sayre
We were in the market for a jeep. Had an amazing experience with John Link. Very easy to work with and took great care of us.
Best customer service - John Pryor
Wouldn't want to work with anyone other than Laukemper CJDR. Drove all the way from Dallas and the staff made it worth the trip. Bought two cars.
Schicker Automotive - Cat
Great place to do business. They made it easy and stress free!
We got a great deal on our Jeep Grand Cherokee. We wouldn't go anywhere else!
Staff was great! - AmandaH
Mark was very helpful as a salesman! Would recommend him over and over again! The whole process was over all pretty easy. All the staff were helpful and kind. We knew what we wanted when we walked in the door and how much we wanted to spend and they made it happen! Colin was very helpful filling out the paper work and knowledgeable!
Awesome - Donna
Customer service was fantastic! No pushing me into something I didn’t want! They went into great detail getting everything set up for me on my new car.
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Thank You Car City - Jason Crist
I have always heard good things about Car City and now we are so thankful for you guys. My daughter was the winner of the beautiful Dodge Avenger that was given away for the I'm a Safe Driver program. This was the most amazing thing that has ever happened for us. You guys just made yesterday the best day of her life.
Exceptional...I wish I could give 6 stars! - Chris&Chris
We searched far and wide for months to find the right minivan for our family. Finally, we found what we were looking for at Lou Fusz. Our sales person, Zach Harris, went out of his way to answer all of our questions, get us setup with online preapproval and schedule our test drive at a time most convenient for us, as we had to drive nearly an hour from home to the dealership. There was no pressure as we took time to make our decision, and when we were ready to move forward, again, Zach went out of his way to make the entire process as smooth as possible. He was incredibly knowledgeable about the vehicle we chose, gave insight and compared other similar vehicles, and we appreciated his candor. When our paperwork was ready to be signed we had the pleasure of working with Henry in finance. He presented our options and payments to us in an easy-to-understand way, he was friendly and professional, and got us squared away with time to spare on a Friday evening. We had agreed on some additional service to be done after we purchased the vehicle and again, even though it was not his department, Zach went out of his way to make sure we were taken care of several weeks later. In the service department we worked with Angie and Heather, both provided outstanding customer service, and we look forward to seeing them in the future for regular oil changes through our maintenance plan. We have already recommended Lou Fusz to several friends and will absolutely be back for our next vehicle, no plans to shop anywhere else. From start to finish, by far the best experience we’ve ever had buying a vehicle. Thank you!!!
Willing to go the extra mile - Jdent1987
Cortez Thompson is the man to visit. Keeps in close contact and takes it upon himself to go the extra mile. Just talking to him for a little bit and I could tell customer service was very important to him. When there were a few bumps in the road he called me for two days trying to make the deal work.
Vehicle Purchase - Jackie B
I purchased a new to me 2016 Mazda CX 5 Touring. So glad I found South County Dodge! You people ROCK! I will be back!!
A Service department that cares - xmas2000
The service department is the best! They went the extra mile to get my Jeep repaired in a timely fashion. Kind and caring and kept me updated to what was going on at all times, even if it was not so good. Keeping me in the loop, so to speak, means the world to me and not just waiting not knowing about the progress of the repairs. My kudos also go the manager that has assembled such a caring and knowledgeable team in the service department.
Good Service - beth
Good customer service, prompt service. Told them what I was experiencing was going wrong with the vehicle they listened. Told me the issue fixed the problem. Got me back on the road & my car feels good
Purchase of new truck - Elc
Kevin the sales representative was very knowledgeable and helpful. He was not high pressure; spent a lot of time with us as we changed the trucks we were looking at several times. I would recommend him to anyone looking for a new or used vehicle.
Great experience with LHD - MikeMc125
Jan Hicks nailed this one for us. Listened to our questions and concerns about our vehicle search. He showed us options that met what we were looking for. Test drove the vehicle we liked and bought it. Time from driving into the lot until we left with our vehicle was less than 3 hrs (including all the paperwork)! This is the 5th vehicle we have purchased from Jan Hicks and the 7th vehicle we ha e purchased from Larry Hillis Dodge. The absolute BEST!
Great communication - Mosterthun
Rana displayed a great level of communication and compassion during the entire process. From dropping my truck off to paying for the expense, she was great to work with during a stressful time.
Bought a Ram 1500 Big Horn pickup - Theresa A Matney
They were nice, the price was good and they even split the difference with us on running boards and installed them quickly. After the horrrible experience we had at Corwin this place was GREAT!
Very friendly - Guthrie2009
Marco was our salesman. He was very helpful, informative and friendly making us feel comfortable He made us a nice deal. I would highly recommend him! Thanks Marco.
Lied about diagnostic ran. - Debbie
When we took our truck in to have diagnostic ran to get the transmission and rear end repaired they only pulled 1 spark plug. There were no miles driven to hear the rumble in rear end and to feel the transmission slipping. We purchased an extended warranty to cover the cost but apparently this makes no difference. We purchased the truck from Ron Elby in Macomb along with the warranty. I was finally told from poage that Ron elby said he would fix the truck if we would bring it to him. Problem is we don't have the time to take it to Macomb and we were told that poages take the warranty. Not happy paying another $135 for diagnostic when nothing was done but pull a spark plug. That is a 15 minute job. I get you have to charge for 1 hour but 1.5 hours? Come on you wanted a cut rate when we spent hours detailng your car's.
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