78 Missouri Jeep Dealers
This is my third car purchased from this dealership and I - gene381
This is my third car purchased from this dealership and I have always had good experiences.
Top Reviewed Specialists At This Dealership
Digital Marketing/Event Coordinator/BDC Agent
Patti is very friendly and works hard to get answers for - JBK
Patti is very friendly and works hard to get answers for me.Jackie helped me with financing was friendly and explained everything to me where I understood it.
New and Pre-Owned Sales
They were super nice and helpful! - Kaylee_Willis
They were super nice and helpful! They made it easy to find what I was looking for and were great about notifying me when something that met my criteria came through.
Internet Sales Manager
Woody's and Jason in particular provided an excellent - stephen.hale
Woody's and Jason in particular provided an excellent experience. I am out of state and they had the vehicle I was interested in. Their process, follow up and attention to detail enabled a seamless experience. Most importantly, the after sale follow up speaks volumes about their commitment to customers. Despite a lot of driving, I would not hesitate to start my future vehicle searches with Woody's. Thank you for caring!
The dealership was easy to work with in setting up an - GHLARUE
The dealership was easy to work with in setting up an appointment for the recall & taking care of it!
General Sales Manager
Easy to work with, Ted was very knowledgeable about the - DSKENNEDY6
Easy to work with, Ted was very knowledgeable about the truck I was interested in and helped set up alot of the many options on the truck for me. I am very happy I went to that dealership. I will be back!!
Car Sales and Leasing Consultant
Sales and Leasing Consultant
You need more stars for Eric, five isn't enough! - nancy.steve
You need more stars for Eric, five isn't enough!!!!! I would have to say Eric was one of, if not < the best sales person I have ever dealt with, and it's been a few. Everything was to the point, questions answered, and deal was finished in record time. Keep up the great work, see you in 2 or 3 years for another......if not sooner!
Sales & Leasing Consultant
Absolutely the best and easiest car buying experience - tikitu2
Absolutely the best and easiest car buying experience ever. I lease my vehicles and get new trucks quite frequently, and every time Steve Hemenway makes it the best experience..Its to the point were Steve just picks out my truck, because he knows what I like. He waits until the absolute best time for my to buy and calls me and has everything ready before I arrive. Thank you Steve for your great customer service.
Kevin in sales very courteous and always pulls through - jhayes6977
Kevin in sales very courteous and always pulls through for me and gets me what I want
Efficient, knowledgeable, willingness to listen to my - Jennifer M
Efficient, knowledgeable, willingness to listen to my needs/wants. August was awesome, friendly and personable!
Jake is Awesome every time I show up he gets me settled - sam
Jake is Awesome every time I show up he gets me settled in and ready to go no problems always quick and easy
Aileen was great to work with. - batjgrote
Aileen was great to work with.. She sat in the car and showed up all the different features and how to operate, which was very helpful. Have done business with her before and will again if looking for another vehicle. Thanks!!
The salesman was very nice and knowledgeable. - Jean
The salesman was very nice and knowledgeable. Had the car ready to test drive when I got there. The buying process was.easy. No hassle. I would recommend them to others.
Customer service was great and the service I scheduled - tiahjett
Customer service was great and the service I scheduled was on time. They completed the oil change, did a diagnosis and fix for a loose ball joint and washed my Jeep and I was out in under two hours. Will keep going back for my oil changes !
I have nothing But praises for the Butler team. - sandra.lowrance
I have nothing But praises for the Butler team. I can always count on Jeff and Brian to help me with any service needs or questions. David Eslinger has been very diligent in the past to find me a wrangler. I only have great things to say about this team.
Great customer service! - Jaco
Great customer service! Exceptional follow through as well. Would highly recommend to anyone looking for a vehicle
2 thumbs up for the experience with buying a new car at - rcdbert
2 thumbs up for the experience with buying a new car at Napelton’s Mid Rivers. Special thanks to Don for making the experience personal and seamless! Definitely recommend to anyone looking to purchase a car!
I have gotten all my services done here and this was my - BKBOHN20
I have gotten all my services done here and this was my worst experience. I normally always deal with Andrew (He is great) and this time I was dealing with a younger lady with dark hair. I always drop off first thing in the AM and have a co-worker pick me up and its always done before noon and we take lunch and come back and get it. I hadn't received a call and at 12:40 I called up and waited on hold for 28 minutes. They had to "find" my car and still do the oil change, check fluid and rotate tires after they "tracked down" my car. How do you loose a car? They told me it would be an hour before it was done so I showed up at 2:30ish to give them some extra time to get it done and it still wasn't done when I got there. I also had to wait at the desk that afternoon for a few minutes because that younger gal that had helped me in the morning was to worried about her phone. They also didn't fill up my washer fluid like they always do. I will be back because they are the only dodge dealership close to me but I was very dissatisfied this time and I hope it doesn't happen again or I will to a different dealership!
Arguably the best Ram dealership in the Missouri area. - elvis.puente
Arguably the best Ram dealership in the Missouri area. Andre Black is one of the best salesman I have ever worked with in my life. He is extremely knowledgeable, patient, and most importantly not pushy. He had the trucks I was interested in ready to go for a test drive upon my arrival. Negotiations were easy, the used vehicles on the lot are in amazing condition and fairly prized with no crazy markups. I can honestly say that Heartland Chrysler, Dodge, Jeep, Ram, and Fiat is a dealership that truly cares about its customer's.
The rest of the dealership staff is also amazing. Thank you Andre and Matt for getting me into my dream Ram 1500.
We’ve purchased multiple vehicles from Larry Hillis - Joe
We’ve purchased multiple vehicles from Larry Hillis throughout the last ten years, and each time we have had a great experience. In our most recent purchase, Jan Hicks helped us through the process - he had excellent knowledge of all aspects of the vehicle we were interested in, and we never felt pressured. The staff treated us like family and respected us, our questions, and our time.
Always professional & friendly people in the dealership. - Sandy.Warren.Green
Always professional & friendly people in the dealership. They greet us with a smile and make sure we know where we can choose to rest until work is completed.
Incredibly disappointed in the level of customer service - C. W.
Incredibly disappointed in the level of customer service from the Service Department, namely Amir (service tech or similar) and the Service Department Manager. Within the past month, we purchased a $95,000 2022 Jeep Grand Wagoneer from another dealership. Upon receival, there were a barrage of factory issues for the 4WD, heating/cooling, and etc. We chose to take the Jeep into a closer dealership (Capitol City Chrysler) with hope that it would be resolved. When we first took it in, they kept the Jeep for several days and sent us home in a rental van. Not a big deal, at least things were getting fixed. Upon pickup (we are located an hour away), I noticed that several things, mostly involving the heating and cooling issues, were completely unresolved. The only thing that appeared to be fixed was the 4WD system issue. Since I'd driven one hour to get it, I decided to take the Jeep home that night and reschedule for a follow-up appointment. Regarding the follow-up appointment, I was told by Amir/the Service Department that I could bring my 4-year-old in and wait for the repairs while it was worked on. Fast-forward to today, our follow-up appointment, where we dropped the Jeep off at 8:30 a.m. My husband and I had an errand pending in a city two hours away and wanted to give the Service Department time to do what needed to be done. We showed back up at 2:30 p.m. only to be told that it had not been worked on. Keep in mind we live one hour away and had given them six hours. My husband tried to speak with Amir and the Service Manager, both of whom put blame back on us (for adding a Bluetooth issue or in their words, "three other things"), and claimed they were short-staffed. We own several businesses and are also short-staffed. We have NEVER provided a customer with this level of customer service in 14 years of being business owners. My grandfather and uncle retired from Chrysler. I have called Chrysler Cooperate in homes that Amir and the Service Department Manager will change their poor customer service and treatment of Chrysler customers who paid nearly 100k for a brand new vehicle in the future, and the Better Business Bureau will be hearing from us also. After being spoken over by Amir and the Service Department Manager numerous times, my husband responded by saying, "You've said sorry wrong, I want my keys." After being given his keys and walking away, they asked if he wanted his service ticket. He had no service work done as they never provided additional service work from our visit today. I can't help but wonder if they'll be submitting service work remittance requests to Chrysler Cooperate following this. Steve, the General Manager of Capitol City Chrysler, did not return my husband’s call and my husband had to call back. He did take my husband’s call the second time and was apologetic, but never said anything about the issue with the rude Service Department or lack of service. We will not be back.
Absolutely horrible they have had my car for 2 weeks, - Leroy jackson
Absolutely horrible they have had my car for 2 weeks, they said that they knew the problem and that to fix my car it will be a specific repair, so i paid the $2k+ after I got my car back it did the exact same thing ( that day!!!) So i had to get it towed back and now magically they want an additional $1650 out of me....i know a scam when i see one.
Found at Landmark Jeep the car I was looking for. - Karen kearney
Found at Landmark Jeep the car I was looking for. Great customer service, very knowledgeable. Worth the 3and half hour driving.
Will refer them to friends.
We have been looking for a truck for over 3 years and - Matt PS
We have been looking for a truck for over 3 years and just could not settle on one. We went in and talked to Chris Worley and set up an appointment on a holiday. He came in and let us test drive 4 different trucks with different styles and trim. He could have easily talked us in to getting the most expensive truck (we had our hearts set on it) but in the long run he helped us find the best fit truck for us. We are loving Smoke and can’t wait to get the camper to match! I can not forget to mention Tyler form the finance department and how amazing he was and treated us as if he had know us forever!!! Thank you gents for an amazing buying experience and we will be back for a muscle car for Kenny when he’s ready to trade up!!!!
They damaged my car and was very rude about the situation - Hegwood87
They damaged my car and was very rude about the situation and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised they had my for over 2-3 weeks and can’t show me and videos or pictures,& when they found out I had insurance coverage they did something to my vehicle so I can bring it back for more repairs 1700 the first time and 500 the second time very poor communication and the takes 4-5 on a schedule oil change it’s a very sad dealership & I will never take my cars there again.
This is the dealership everyone warned you about. - rlh1
This is the dealership everyone warned you about. I found the Jeep that I wanted on their web site. I live over 140 miles from the dealership, so I called about it and we made the deal on the phone. He said it was on the lot and he would have it ready for me. When we arrived, we spotted a jeep of a different color and we guessed that was the vehicle. It was, with a different color interior. He pointed out a dent in the vehicle stating they would fix it and the vehicle I made the deal on was loaned out. We went to see if there was anything else on the lot I might be interested in. He even showed us a Hyundai, I wanted a jeep. As we came back to the showroom, we also noticed damage to the front end of the Jeep that he had ready for me. I didn't want the damaged vehicle and I wasn't going to pay for a new vehicle when it had been loaned out with extra miles on it. He said that he would make me a great deal and headed for the sales managers office. When he came back he was showing me what my payments would be. I moved that paper to see the "deal". It was over a thousand dollars higher than the agreed upon price. I had also qualified for a $500 rebate which had disappeared. I said a few choice words that I shouldn't have and we walked out of the dealership. Then the calls started trying to get us to come back. I quit answering my phone and the text messages started. Wasted my friends time and wear and tear on his vehicle to drive me there and back for nothing. Over 280 miles for nothing. I gave it one star because they didn't have any negative stars for me to check.
Impressed with this dealer. - Corncobb1961
Impressed with this dealer. Great experience and would definitely do business again! Thanks!
Efficient and knowledgeable staff!
If I could give 0 stars I would.We experienced it all,... - msaip
If I could give 0 stars I would.
We experienced it all, lack of communication, gaslighting, mechanics neglect all of it.
I will never go here ever again, while I was waiting for 30 minutes on a manager 4 people came in that had been there a week prior so its common that they do not fix things.
Dennis, my salesman, and Tyler Trenary went above and... - Donluca2
Dennis, my salesman, and Tyler Trenary went above and beyond to make this a great experience. They did everything I asked and went even further to make me happy. Great dealership and people.
David Taylor Ellisville Chrysler Dodge Jeep RAM
Tri State Chrysler Dodge Jeep RAM
Woody's Automotive Group
Special Finance Manager