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Artie Nevruzian is The Top Notch Salesman. I called... - Mannyb
Artie Nevruzian is The Top Notch Salesman. I called Artie as my 4th Ramsey Acura Leased RDX was getting close to my mileage limit but still 6 months out from end of lease. Artie made the transition to a new leased MDX easy and very affordable. Artie is a patient salesman allowing time to browse, privately converse with your SO and make the right choice for your life style. Artie doesn’t push one model over another. I have been a customer at Ramsey Acura for more than 10 years and the staff truly feels like friends and some even family. If you are in the market for a new car, purchase or lease, please give Artie a call at Ramsey Acura and you will happy and satisfied you did.
Top Reviewed Specialists At This Dealership
New Car Sales
New Car Sales
Where do I begin? I had a first class car buying... - Dwendler222
Where do I begin? I had a first class car buying experience from the moment I walked into the door. I received a warm welcome from Walter. I was not quite sure of what I wanted, but I knew once I saw it, I would know. Walter was so patient and understanding with me, he accommodated me as much as possible. He directed me to Hamad, to help me with my financing, let me say, Hamad is a breath of fresh air. He is funny, he is accommodating, and he will work his hardest to get you the best deal possible. And his Mom makes the best hot tea EVER !!!. Before I drove off the lot in my new car, Walter gave me an extensive short course on my vehicle and Hamad sent me off with a great laugh. If you are looking for a family oriented dealership who has your best interest in mind. This is the place to be.
Sales Client Advisor
You would never be disappointed ever.. best dealership... - Charlotte Morris
You would never be disappointed ever.. best dealership I’ve ever been to. They worked with you and they make sure that you are completely satisfied with your purchase. Great job Mr. Steve you are the best!!!
Gus and Becky were very easy to work with. All my... - SLSHY
Gus and Becky were very easy to work with. All my questions were answered. It was a pleasure to work with them. Gus was very helpful in explaining all the details of the car. They made buying a car at your dealership a good experience.
General Sales Manager
Acura Sales Consultant
I just leased my MDX from Curtis and he was fantastic.... - solsen25
I just leased my MDX from Curtis and he was fantastic. The process was seamless and I would recommend him with confidence. I will definitely use this dealership again in the future.
Great experience...Saw the car Sunday and and was able to... - mmorocho78
Great experience...Saw the car Sunday and and was able to start purchase process online the following day. Staff contacted me promptly and were all friendly
Murad thank you for being so attentive and making this such a smooth and fast experience
Always a pleasure to get a new TLX! Just brought home my... - DeniseMcD
Always a pleasure to get a new TLX! Just brought home my 8th! Thanks, Joe, for a seamless transaction! Stay safe and have a Happy Thanksgiving!
I live in Central NJ but wouldn’t mind to drive 45... - Bobby Khan
I live in Central NJ but wouldn’t mind to drive 45 minutes to Acura of Ocean for our car needs. Dan R. he is a very kind, honest, and knowledgeable about Acura cars. He is very friendly thorough-out in explaining new features of the new car and the options that fits our needs. The financial person Justin was also very quick, professional and honest. He is was very knowledgeable, honest, always friendly and very patient. He doesn’t push you at all to add options and will work with you. He made me feel special and goes above and beyond to make you have the best experience. I wouldn’t go anywhere else except Acura of Ocean and exceptional dealership.
I called a few days before coming in to understand what... - Jon
I called a few days before coming in to understand what COVID rules were in place to check out a new RDX. The woman I spoke with set up an appointment time with me, but seemed to be busy when I showed up on time and said that Keith would take good care of me. Well Keith couldn’t be bothered with a potential new customer....just handed me keys to test drive (which was the highlight of the visit), but didn’t want to spend any time answering questions or talking about the price. In the end, he finally threw a “ballpark estimate” out, which was clearly b.s., and when I said I wouldn’t sign today at that price, he turned back to his computer and started working away. I offered to leave my contact information to keep in touch if their offers or inventory changes, which he declined. This was by far the oddest and most off-putting car buying experience I’ve had in 20+ years driving. The level of condescension and disinterest from Keith and the sales team will ensure I never return to this dealership.
Aquila Evans went above and beyond with her excellent... - pmg1800
Aquila Evans went above and beyond with her excellent handling of a problem with my car.. she is fabulous and caring and helpful and fast
The best dealership ever the service and the salesperson... - raymatt1602$$$
The best dealership ever the service and the salesperson are a 5 star i know that's what ill give them thanks jose for your help.
Had my RDX in for a routine oil change and had an AC... - lyndaferrari610
Had my RDX in for a routine oil change and had an AC issue and Turbo issue always have a great experience with Elite. They're very friendly.
I purchased 2018 Nissan Pathfinder (VIN Ending with... - SamKhan01979
I purchased 2018 Nissan Pathfinder (VIN Ending with XXXXXX) from Ryan’s Open Road Acura in East Brunswick, NJ on Oct, 19, 2020. My Sales Rep was Luis. This vehicle had 62,009 miles when I purchased it and I was told on the day of purchase (Oct 19, 2020) that vehicle will have 1K Miles/30 days (whichever comes first) dealer warranty. On top of that I purchased Easy Care extended warranty. Everything was signed on Oct 19 and I took the vehicle home.
After a few days, vehicle’s engine started making noises and it would release white smoke from exhaust. Assuming vehicle was covered under dealer warranty (1K miles/30 days), I brought it back to Ryan’s Open Road Acura in East Brunswick, NJ. On Nov 2, 2020 Ryan’s Open Road Acura in East Brunswick, NJ technician looked at the vehicle and after diagnostic and test drive said it seems ok so drive it as is and if problem persists, bring it back.
Obviously, problem did persist and I had to bring the vehicle back on Nov 18, 2020 to Ryan’s Open Road Acura in East Brunswick, NJ and they gave me a loaner to look bit deeper into the issue. Next day, Service dept manager Steve called me and said, I need to take the car to Nissan because they can diagnose it better plus since I have the extended warranty, it should be all covered. I didn’t agree given the fact dealer warranty was still good (1K/30 days) but they insisted they are an Acura dealership and they cannot diagnose Nissan vehicle. I took the vehicle from there to Nissan Dealership in Keyport, NJ. Once they looked at the vehicle and vehicle’s old records, they told me this vehicle was brought to 4 different dealerships for service since it had engine issue. They suggested I go back to the Ryan’s Open Road Acura in East Brunswick, NJ and they should get it fixed since you are still under (1K/30 days) warranty.
I came back to Ryan’s Open Road Acura in East Brunswick, NJ again before Thanks Giving holidays and let them know what Nissan Service dept was telling me and Used Car Sales Manager “Freddy” came out to help me. After discussing for over an hour with other managers in the back area, he came back and shown me a car fax and basically said “you see when a car is brought to me, we run a car fax but if there is nothing in the car fax report about the engine issue we can’t do much about it because we don’t know about it”. Really? Well, what exactly is the dealer warranty for then? Anyhow, “Freddy” told us what he can do is, he can take the car back and let me pick something else basically a “trade” which of course comes with its own complications.
After Thanks Giving, I was notified by Nissan Service Dept at Keyport, NJ that my Extended Warranty adjuster denied the claim because car had this issue before I purchased it from Ryan’s Open Road Acura in East Brunswick, NJ. I, once again stopped by at the Ryan’s Open Road Acura in East Brunswick, NJ on Nov 30, 2020. I met with Use Car Sales Manger “Freddy” again and after spending more than 2 hours he looked through few vehicles that could possibly work with my budget. He found 2017 RDX but when we presented the numbers they were high. I asked “Freddy” I know trade is not worth for me but how come Ryan’s Open Road Acura in East Brunswick, NJ is not taking responsibility that I was dealt a bad hand and they should simply get the vehicle fixed as per the contract. I didn’t get any response to that and instead I was getting lame excuses like I was “cursing”. Fact is, he didn’t want to deal with the issue, he didn’t want to acknowledge vehicle that was not certified/ was sold and now it’s my headache to deal with it.
I am writing this to let you all know what went on when I purchased a defective vehicle and the treatment I received from the dealership and used car Sales Manager. Bad taste for good.
I reached out. To the dealership and spoke with internet... - Mrc12872
I reached out. To the dealership and spoke with internet department. Had very specific information as to amount of money out of pocket Kenneth Charles gave me a great price. I emailed him before heading to dealership to make sure model,miles and money were all a correct then he pulled the “that doesn’t include taxes and fees” bs. I will never use their dealership and will make sure all friends and coworkers know what kind of shady practices that they use
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