I have had a very pleasant experience with this dealership! - JGM
Ken is very helpful and a pleasure to work with. This was my second time working with him and Crown. I refuse to go to any other Mercedes Benz dealership!
Top Reviewed Specialists At This Dealership
Great Service - C300
Allan and Katherine did a wonderful job of getting me the car I wanted. The process was simple and they helped all the way through. Katherine did a great job of explaining all the features and Allan did a great locating the car I wanted.
VIP Clientele Manager
Ruth is awesome and knowledgeable. - Singer, Dallan
These folks are so nice and the place is inviting and well kept. This was my first VW and probably not my last. I was given excellent information as Ruth showed me all the features of my new SUV. She was as excited as much as I was and very happy for me. I would highly recommend her as a fantastic salesperson. She knows her stuff! Thank you so much Ruth.
Excellent - Julie Riley
Vin Devers Autohaus of Sylvania was great .. My experience was wonderful the sales guy Chris that help me was great the finance manager Mike was wonderful The The manager went up and beyond to help me I would recommend it to all my friends ...
New Vehicle Sales Consultant
Pre-Owned Sales Consultant
Pre-Owned Sales Concierge
We traded in our 2006 ML350 and purchased a 2018 GLC300. - RON.DIXON
Our sales representative was Nate Glenn, email@example.com. He did an outstanding job in answering our questions, and in demonstrating the many new features of the new GLC. My wife, Colleen, will be the principal driver of the new SUV. Nate very patiently explained all of the new technological functions of the car, together with reminding her of the excellent safety features. Finally, Nate was diligent is locating our new car with all of the features we wanted, in an out-of-state dealership. Additional thanks to Ryan Austin for his expert handling our financial arrangements.
Ron & Colleen Dixon
Best Purchasing Experience - Desmejia
Nathan was a pleasure to work with and made the transaction very easy. The negotiation process was concise and pleasant. Nathan was responsive and I would definitely purchase another vehicle from Akron Mercedes Benz!
Leiken Mercedes of Willoughby the best!!! - Jp1003
I've been coming here for two decades. They are truly the best. Brian Rapperport is who I go to for m the new cars. He is wonderful and makes getting a new car easy. Michael Leiken is always around to make sure everything goes smoothly and makes sure you geT the best deal.
I Won!! - Gessler
I feel like I won the car salesman battle. Thanks Curt for another great experience!!!! Hope I don’t see you for a while!!! :)n
Great customer service! - Casskell87
I went in with intent to buy used. My salesman took the time to go over every option and not rush! I choose to go new and he showed me everything how it works and helped me install my car seat! I would recommend George grey to anyway buying new or used.
Put the fun back in car buying! - Tony
Brian Rapoport was a knowledgeable and professional partner in the buying process from beginning to end. We thoroughly enjoyed every step of the process and got exactly the car we were after. Everyone we met or worked with along the way shares a passion for their business and it shows. We'll definitely be back!
The Reason I purchased My Vehicle from Mercedes Benz - Reval
I gave a five star rating because I received five star quality from the Salesperson Ricardo (Rick) Williams that made the process easy to go through. Purchasing a car can be laborious and challenging when you get the wrong salesperson. Rick was no nonsense, patient and very cooperative with my needs.
Wonderful Experience! - Raleigh1
We had an awesome experience. Drove from NC to purchase the perfect car. Communication, follow up, etc was excellent as was the vehicle financing through MB. I would work with Greg again in a heartbeat!
Horible, Dishonedt Dealership - bradylk
An incredibly dishonest dealership. I bought an 05 Mercedes with only 54000 miles. Unfortunately, I lived 13 hours away, so we bought the car sight unseen, except pictures and video that was sent to me. I was told the car was in like perfect condition. However, the dealership drove the car to me, because their finance manager dropped the ball and forgot to complete the paperwork and get it on the truck for delivery. We met the salesmen near an airport, since he was short on time to catch his flight. Out of respect for his time, we did not have much time to inspect the car, nor were we going to send him back in a car he just drove to us. The salesmen said in all honesty that during his trip, the car started to drift to the right. The next day we had the car's tires rotated and balanced, to find out the wheel was bent to the point it required to be replaced. We were told it had one little spot of rust by the salesman, but four days later had it inspected by a body shop to find out all four doors have rust on both inside and/or outside. Have owned the car for less than a week and will need to put $5,000.00 in it to maintain it. The dealership knew of the significant rust issue, as all cars are carefully inspected by the dealership prior to giving a trade-in value. So, I had to buy a new wheel that was damaged in their posession, before papers were even signed. They are dishonest and will take advantage of you any chance they get.. I highly recommend you shop and buy elsewhere.
Wonderful Experience. Andreas Burkert is the best! - Ryan C
I had been on the hunt for a certified preowned c300. I browsed the online inventory and, after finding one that I liked, decided to go see it in person. Upon entering the showroom, I was greeted by Andreas Burkert. It was such a pleasure to work with him. He took me right to the vehicle and was able to give me a detailed explanation of the technology and safety aspects of the car. He was very knowledgeable and was able to answer all of my questions. I loved that he was low pressure, just allowing me to enjoy the car and fall in love with it on my own. Once I decided to purchase the car, he helped guide me through the process, including getting my current car appraised for trade in. He also sat with me in the car after purchase and went through an orientation process to make sure I was comfortable with the controls of the vehicle and setting up my phone, etc...He really took the time to help me and made me feel like my business was important to him. I will definitely seek him out for my next Mercedes. I highly recommend him for any of your car buying needs.
Mercedes-Benz of North Olmsted
Vin Devers Autohaus of Sylvania
Sales and Leasing Consultant