Best experience in a long time. No pressure - Kim Hamilton
I don't like pushy sales people and she wasn't. She was very pleasant and helpful and knew a lot about the car would recommend her to anyone buying a car.
Awesome - Jimmy
It’s so awesome people good service
He is very helpful sales man , so friendly , not pushy,Great work .
I’m so glad with the experience.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Buying a car - Kelli Piccoli
I recently went to Fred Martin for a vehicle and spoke to Kurt Putnam about seeing what I could do, and he put me in a brand new Ford Focus.. Great guy very caring and compassionate. I'd suggest if u r in need a vehicle go see Kurt..
Great Car Buying Experience - Tnico109
After an online search, I found the exact car I was looking for at Kempthorn. Because time is so valuable and I didn't want to get stuck with some random salesperson, I consulted online reviews to pick one. I reached out to Ruth because everyone seemed to rave about her, and I am so glad I did! Thorough, professional, yet extremely personable, she made sure everything went smoothly. The car was inside for us to review when I got there. She presented it very well, and made sure it was going to fit my needs. The following day we came up with a financial plan that worked, and when I came in to pick it up Brody in finance had the paperwork prepared and Ruth had the car gassed and detailed and ready to go. Sales manager Ian even came over to make sure I was satisfied with everything. Thanks to the Kempthorn team, you made an advocate out of me!
Fantastic experience! - Jacque Timple
I have the maintenance plan which is wonderful to drop my car, receive a loaner (always a car I haven't driven before), come back & drive away easy breezy. Super polite staff! No strange add-on fees when checking out!!
Never better - Q
I've purchased a LOT of cars over the last 50 years, and have never had a better, more rewarding or enjoyable experience than working with Eric, Carlton and Kurt. They approach their work and customers with integrity and sincerity, and the process becomes a joy rather than a chore. Additionally, the price / value relationship of the vehicle was superb. I can't imagine any part of the purchase that could have been done better; I can't imagine a reason I'd want to go anywhere else.
Pre-Owned Sales Concierge
New Vehicle Sales Concierge
Best Purchasing Experience - Desmejia
Nathan was a pleasure to work with and made the transaction very easy. The negotiation process was concise and pleasant. Nathan was responsive and I would definitely purchase another vehicle from Akron Mercedes Benz!
Marquee offered incredible service - Tgwynne
I recently purchased a new CLA. Marquee got me in quickly to test drive and gave me all the information I needed. He was never too pushy and made sure I got what I wanted. Great experience overall and I will be working with him in the future.
Easy Peasy - Jeanne Y Bishop
Oscar Nichols made this used car purchase so easy! I told him what I wanted and then he found it, called me and I made the purchase. I've dealt with him before, so I knew he'd do the job for me, but I especially appreciate how knowledgeable he is with all the new technologies on this 2016 Nissan Murano. I still have a learning curve, but I know he's only a phone call away.
Excellent to work with both before and after the sale - steve
I worked with Brian Rapoport to purchase a used Nissan. He was extremely professional and easy to work with over the phone and also worked with me after the sale with some other questions I had. I highly recommend Leikin Motors and Brian Rappaport for any car buying needs.
The Reason I purchased My Vehicle from Mercedes Benz - Reval
I gave a five star rating because I received five star quality from the Salesperson Ricardo (Rick) Williams that made the process easy to go through. Purchasing a car can be laborious and challenging when you get the wrong salesperson. Rick was no nonsense, patient and very cooperative with my needs.
Great experience, honest and straightforward - GLH
Our first Mercedes Benz purchase / experience and it could not have been better. We met Jordan Moore the first time months before we actually purchased. He knew we were just looking and inquiring, but sat down and spent considerable time with us detailing the vehicle which we were interested in. He was in no way pushy, just informative, creating a very relaxed atmosphere. We left with all of the information we needed to process financial, warranty and technical issues of concern. Months later, we reconnected with Jordan and within an hours time built, negotiated and ordered our C-43 Cabriolet Benz with all the bells and whistles just as planned. The process was seamless and the delivery was ahead of time. We had a comprehensive and complete review of the car with Brandon and off we went. Follow up e-mails with Jordan for clarification on a few issues regarding maintenance protocol, "Mercedes Me" and care were answered within hours. Our overall experience has been nothing less than perfect and all of the staff and personal interactions have been nothing less than professional. I would highly recommend Mercedes Benz of Cincinnati and particularly Jordan Moore for professional, honest and reliable service. His enthusiasm for, knowledge of and experience with the product he sells, as well as the organization of MB and particularly MB of Cincinnati are outstanding.
Horrible experience - Lambobryce216
Horrible experience these people took $2,500 deposit from me allowed me to sign documents for my purchase of my new vehicle that I had ordered to be shipped in only to turn it into a interrogation when I came in to get my vehicle and completely disrespected and insulted my well-being and intelligence. The motives for purchasing a new vehicle was for a daily user for my family and I instead it turned into me being an exporter and all these false allegations they discriminated against me and my wife to purchase the vehicle and did nothing at corporate headquarters to assist me with a remedy. I highly suggest that you do not purchase from the dealership go elsewhere
Wonderful Experience. Andreas Burkert is the best! - Ryan C
I had been on the hunt for a certified preowned c300. I browsed the online inventory and, after finding one that I liked, decided to go see it in person. Upon entering the showroom, I was greeted by Andreas Burkert. It was such a pleasure to work with him. He took me right to the vehicle and was able to give me a detailed explanation of the technology and safety aspects of the car. He was very knowledgeable and was able to answer all of my questions. I loved that he was low pressure, just allowing me to enjoy the car and fall in love with it on my own. Once I decided to purchase the car, he helped guide me through the process, including getting my current car appraised for trade in. He also sat with me in the car after purchase and went through an orientation process to make sure I was comfortable with the controls of the vehicle and setting up my phone, etc...He really took the time to help me and made me feel like my business was important to him. I will definitely seek him out for my next Mercedes. I highly recommend him for any of your car buying needs.
Mercedes-Benz of North Olmsted
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