Ohio Mercedes-Benz Dealers

Melisa told me she would do everything she could to help... - kirklanddena

Melisa told me she would do everything she could to help me and she did just that. She made the process quick and fun! I don’t believe it could have gotten any better without her. The best sales lady that I’ve ever met. Thank you Melisa Greenberg!

Very professional and caring dealership that develops... - Jeffnheidi1

Very professional and caring dealership that develops lasting relationships with their customers. Would absolutely purchase another vehicle from there. Service department is second to none.

I am one satisfied customer. Shawn Blum has been an... - slim1386

I am one satisfied customer. Shawn Blum has been an astounding sales rep with an uplifting personality, he listened and never pressured me into anything. I will be back in the future to deal with him personally.

Kristin Robbins is amazing with her customer service... - donhun2000

Kristin Robbins is amazing with her customer service . She listened to my concerns and fixed them all . I would highly recommend Germain Mercedes of Easton

I had walked in found a car I liked and they got it for... - Holmesc

I had walked in found a car I liked and they got it for me at the price I needed and I ended up with a higher trim making the car look even better.

My experience at Fred Martin is always a positive one... - Konpizanias

My experience at Fred Martin is always a positive one highly recommend to anyone looking to establish a long-term relationship with a car dealer.

Very clean,sale person very knowledgeable and... - Izold70

Very clean,sale person very knowledgeable and professional,did show us all in and outs about the car,did follow up next day if we are happy with the car.

Everyone was extremely professional from the moment I... - dreanamarie

Everyone was extremely professional from the moment I reached out about a vehicle. I loved the level of details provided for the certified pre-owned vehicle and prompt phone call follow up. The day of my appointment the original sales person was not in the office, but Mo did a great job helping me. Mo was patient with my questions and explaining the car features to me. The financing went smooth and again very detailed in explaining everything. This was my first car purchase in 13 years and I was overall impressed with the service. Thank you!

Love my new truck! Thanks to a great team here, our... - stuffhappenzhere

Love my new truck! Thanks to a great team here, our family has now purchased 4 new and used vehicles here! They are very caring and listen to what the customer wants and needs are instead of just focusing on the sale! You guys know we’ll be back and refer our friends! Thanks again for another great experience!

Great service with getting me my new key for my Mercedes.... - Chiefddh

Great service with getting me my new key for my Mercedes. They checked it out to make sure everything worked. Very professional personnel in the parts department.

Terrific customer service . While out of state recently... - roy

Terrific customer service . While out of state recently we had a problem with a rear wheel sensor .The Mercedes dealer in Montana wasn’t able to order the part ,called Leikin parts and got hold of Pat he was able to walk the other dealer through that process and the part was received the following day to continue our trip. Pat even called that day to make sure the part was taken care of ,that’s great service! During this same trip the engine light came on less than 100 miles from home ,scheduled service on line they got the parts needed and got us on our way again. Some may think that’s a lot of service but but we drove over 10,000 miles in 6 weeks traveling and enjoying life .I’m grateful to Leikin parts and service

Clean, no xxxxxxxx very professional made a deal and it... - jmolsen1

Clean, no xxxxxxxx very professional made a deal and it was done instantly salesman was fantastic quiet place to do businessCar was delivered as promised they gave me a great price and was shipped just like they said great people to do business with Nate was just The king ,a great gu!

My daughter just picked up the SUV and it's not what she... - ST814

My daughter just picked up the SUV and it's not what she bought and paying for. Alfonso is not an honest sales rep. Don't buy from him. He does not deliver what he promises. I will be seeing him very soon. disgrace

Bought a brand new Mercedes in 5/2020. Per salesmen... - cynthiabb1972

Bought a brand new Mercedes in 5/2020. Per salesmen Stephen, Car purchase came with an oil change. Sun roof went out in car, the dealership damaged the inside of my car scratches inside vehicle and bent the headliner and returned it to me like this and I have to mention I found things wrong. Brian only agreed to fix headliner dent and he was rude talking down to me abt my findings treating me like I was making things up. Also said they fixed my warranty item around passenger door. This will be the 4th taking it to a 3rd dealership to get it fixed at end of month January 2021. Due to dealership having my car for almost a month for sun roof issue, brian the service manager agreed to a class A service package to me for free ... now they won’t return my calls or agree to honor something they agreed upon. Not sure how someone can run a shady business like and not honor what they say they will do... also damaged my airbags while pulling sunroof out , other dealership west Chester had to be aggressive with brian at kenwood in order for him to agree to repair . If item is not under warranty your sol. I have made a dozen calls to Mercedes customer support and all they do is let the dealership know and it is their responsibility the dealership to make it right... kenwood dealership won’t return emails or calls and just ignore you if something like this happens to u... I saw another review where their car was damaged and Mercedes kenwood said thT person was lying... hmm.. I love my car but this is the treatment if u buy a lower class car such as the A220.. never owned one before love the car but this dealership including the finance department , won’t return my emails or calls ... don’t even deserve a 1