43 Tennessee GMC Dealers
Casey was great, was a big help and was very friendly. - Brandt
Casey was great, was a big help and was very friendly. Great experience. Thanks Casey
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
I really like to buy in this place people always have - jose30castillo78
I really like to buy in this place people always have that I need thank you.
We just bought our 4th vehicle in 7 years from Donnie - Kkmgrandma
We just bought our 4th vehicle in 7 years from Donnie Hatcher. Everyone who we have worked with had been very professional. Our latest purchase went very quick. We showed up at 6 pm and drove off with our new vehicle before 8 pm. Chris Miller was very friendly and professional. He made it feel like we have known him for years. If your looking to buy a new or used vehicle contact him at Donnie Hatcher in Brownsville TN.
On my 3rd trip down for oil leak due to botched work! - Gail
On my 3rd trip down for oil leak due to botched work!!!!!!!!!!!! Expensive oil change!!!!!!!
Justin was great! - flyfightwin93
Justin was great! He went above and beyond all standards. By far the best and easiest purchase I've ever had. He answered all questions and made sure everything was discussed prior to paperwork. If I ever need another vehicle, I will be a repeat customer!!
Absolutely the best car buying experience I’ve had - khbester80
Absolutely the best car buying experience I’ve had before! Everyone was so nice and helpful! You could feel the genuineness through the sale and not just trying to get me in a car! I would highly recommend anyone to purchase a car with Autonation! You will not regret it!
My car was serviced. - sjhibdon
My car was serviced. Afterwards I was told my car was ok. Later I looked at the sticker and it was marked that my tires were in poor condition. I was alarmed. I try to take care of my car because my grandkids ride with me a lot. Not happy.
Service was performed in a timely manner. - Miller52
Service was performed in a timely manner. Service was good. Customer lounge is nice. Service Advisor was great.
It was such a great experience from start to finish. - Jeromebrewer95
It was such a great experience from start to finish. Iryc was very thorough and a pleasure to work with.
First visit to dealership. - Chma71
First visit to dealership. Moved here last year. Took my 2016 Corvette for regular service. They competed service abd and left car with window down in a rain storm. Sent a worker to wipe off. All service manager said was sorry about that. Corvette owners are a bit more meticulous about their cars than a service truck with vinyl seats. I expected better care for my car than i received. Will seek out another service provider
The worst experience I have ever had purchasing a Jeep in - lakeliving2008
The worst experience I have ever had purchasing a Jeep in all my life. Too many mistakes were made. After signing all the paperwork and a cashier's check in hand , the GM refused to sale the Jeep because he said it was not safe. But I don't believe it. I think it was priced too low and sold it later for a higher price. Very disappointed in this experience.
It seem like everytime i have my oil changed and tires - Timdawg42
It seem like everytime i have my oil changed and tires rotate they leave my valve stems off, I have to wonder are they being properly trained.
Roy Hobson and Jason were excellent to work with when I - Kt.eichelberger
Roy Hobson and Jason were excellent to work with when I bought my car from them. They went above and beyond to make sure I was comfortable with the price and the features. I'd definitely buy from them again!
Lied to and after three weeks runs worse - rlross1958
Lied to and after three weeks runs worse than when i dopped off.
Bought a new vehicle. - Gthompson
Bought a new vehicle. Took to long for the transaction. However, received an email that my tag would be delayed because of a covid outbreak in the Davidson County Clerks office. Should not have been an issue as I do not live in Davidson County. Replied to the email address that I was told to reply to the next day. I have since left 5 separate messages over the next five days, and still have not received a call back. Asked to speak with the general manager or someone at higher level and the call screeners said they could not and then hung up on me.
Told by salesman Ryan and a conversation with GM, Jerrod, - skrtime
Told by salesman Ryan and a conversation with GM, Jerrod, dealership would stand behind a used 2012 JeepLiberty. As a US Marine, integrity and character are important. A man’s word not what it used to me. When I reached out with invoice and a video, selected amnesia set in. “No I do not recall that conversation.” So sad. I would not trust buying a used car from this dealership. Sadly, $600-$800 would break the dealership. WOULD NOT DO BUSINESS with this group.
The kind and capable lady, I think her name is Trish, has - Camilleinhickman
The kind and capable lady, I think her name is Trish, has assisted me previously to get scheduled for EVAP replacement. She is also working to expedite this service the morning I bring my car in on 22 September. Otherwise she will arrange for me to have a ride back home and picked up when my car is ready. She is always very helpful and considerate. I have been a customer there for ten years.
Integrity ha serviced my vehicle since I purchased new 3... - terry.johnson98
Integrity ha serviced my vehicle since I purchased new 3 1/2 years ago. Excellent service every time I have visited the dealership. Plus a free vehicle wash with service. Integrity keeps me appraised of up coming service due. Great customer service.
THEY WERE GREAT PEOPLE TO DEAL WITH FROM THE START OF MY... - gwh
THEY WERE GREAT PEOPLE TO DEAL WITH FROM THE START OF MY BUYING EXPERIENCE TO WHEN WE FINALIZED THE DEAL.I LEFT A BUNCH OF CD,S IN MY TRADE THEY FOUND THEM AND MY SALESMAN CALLED ME AND TOLD ME HE HAD THEM THERE FOR ME TO PICKUP.THEY ARE GOOD HONEST PEOPLE TO WORK WITH.I WOULD RECOMEND THEM TO ANYBODY.
You guys always do an outstanding job and are always - ChristopherWright1967
You guys always do an outstanding job and are always friendly. They let you know what the problem is and help come to a solution before any work is done and the cost!
I trust no one else with my Cadillac!
Car broke down on me after 4 months of owning it. - Kylansdaddy22
Car broke down on me after 4 months of owning it. Very disappointed in their handling of it.
They charged me two hours labor for 20 minutes worth of - Gunny Wayne
They charged me two hours labor for 20 minutes worth of work. I'll never go back to them again. What a rip off.
GMC Canyon - AMDykes77
Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.
They falsely advertised the 2016 Kia Sorento I purchased. - tmarlow92
They falsely advertised the 2016 Kia Sorento I purchased. It was priced over book value but I was willing to pay a little extra to get everything I wanted on it only to find out it didn’t have all the options listed. The sunroof broke on the second day and Carla Biznell assured me I would get a call from the service manager and almost 2 weeks later, I’m still waiting. Do not buy from here!! They will rush you with looking and test driving the vehicle.
Horrible! - eworsham350
Horrible!! Service and sales were completely dishonest. Bought a used car with a major mechanical issue and management was unwilling to do anything to help correct the issue.
After working with Teresa and Rice GMC with many vehicles... - jh44
After working with Teresa and Rice GMC with many vehicles over potentially a decade - beyond disappointed in this most recent experience and their apathy. To schedule for the transmission person (at the advice of the service department since apparently they only have one) on March 29th to wait and come in on April 22nd then after not hearing anything in 7 hours to call and find out that they will out they will not get to it till potentially tomorrow or "another day" is horrible customer support. If they were back-logged that should have been referenced prior to me bringing my vehicle or during drop-off, not 7 hours later after drop-off after waiting 4 whole weeks to even get my vehicle in. The lack of care by Josh and the service department will make me to regretfully not bring any future services needs or my vehicles to this service department as it's apparent they did not care one bit about my time as a customer. Disheartening when a dealership you have trusted and recommended for years to have zero consideration and completely drops the ball on customer support.
Great experience buying a new car - divemaster24
I recently purchased a Volt at Don Ledford. Carl made the process enjoyable and went above and beyond (I forgot my garage door opener in my trade in and he brought it to me the next day, saving me a long trip back to the dealership). I highly recommend Don Ledford. Go see Carl if you are looking for a new car!
Horrible service! PURCHASED a used truck through their... - Godairae
Horrible service! PURCHASED a used truck through their online stock, flew from Oregon to Tennessee to pick it up, upon arrival was told truck was sold to someone else and they no longer had it available! We had receipt from salesman, had given credit card to hold deposit and everything! Spoke with owner, JJ Arnold, who didn't seem to care much and was very rude- he promised would send check for reimbursement of our travel expenses but after many attempts to contact him he never followed through- he was flat out lying to our faces to get us out of his building knowing we would be going back to Oregon and wouldn't be able to bother him.... The most horrible customer service experience we ever had-
Great truck buying experience!! - Tom from Pa.
Bought my new GMC from Dana over the phone/on line.Between Dana and her G.Mgr Roy they made the out of state purchase simple.They were even kind enough to have me picked up at the airport.The truck was exactly as I anticipated with all additional items added that I requested.I would recommend this dealer highly!! Fly in to Nashville buy a new truck spend a night on the town and drive home. PERFECT!!
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