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Great purchase experience - Fsr
We had a great purchase experience from this dealership. Our salesperson Dwayne had an encyclopedic knowledge of the vehicle we purchased. Every question we had was answered immediately and thoroughly. We felt like we got the best deal possible. Their sales manager was great too. He was highly competent, very nice, and made sure we got everything we were supposed to. After our purchase, I heard from others how much this dealership gives back to the community. Very glad we purchased from them and will go there first next time.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Sales & Leasing Consultant
Wonderful service & cars! - Regan_Lee
Wilson county Motors has a great selection of vehicles and the service was great. I would recomend them to everyone! Kenny was very knowledgeable of all vehicles and was extremely helpful. He made sure my car buying experience was stress and hassle free. Angelia was a great help as well. I will for sure return for my next vehicle purchase!
Internet Sales Consultant
Sales and Leasing Consultant
2016 GMC - Kjock1
Great staff. Very helpful. Terry was great to work with. Everyone was friendly and effecient. We will likely be back in our future purchases of vehicles.
General Sales Manager
Ford & GM Specialist
Vehicle purchase - Drea
Just purchased my new vehicle!! Ben and Daniel were great and so was the finance department. They really worked and got me exactly what I wanted!
Sales & Leasing Specialist
We had a pleasant experience! - Bamaboi74
My wife and I had a great experience. Our salesperson was very knowledgeable about the vehicle we purchased and walked us through financing. The dealership is very clean and inviting. I would recommend this dealership to my friends and family.
A great place from which to purchase a car - Happycamper
Greg Travis was very helpful in finding the perfect car for me. He listened carefully to my requests and fulfilled them. I enjoyed meeting him and found him to be very pleasant. All of the employees I talked with were very friendly and courteous. The process of buying the car was enjoyable and I highly recommend Don Ledford Dealership to anyone looking for a new vehicle.
Excellent service department - Cowboy
They always get my vehicles in and out of service department in a very timely fashion.Very pleasant and knowledgeable staff to do business with.
Excellent!!! - cwbyjock
By far the easiest and most pleasant Truck buying experience I have ever had. Cole Garner was beyond what I have ever experienced in a sales person.He was very knowledgeable ,actually had the truck brought over from another location so I could test drive it. Customer experience of everyone at the 1106 E. Carroll St, Tullahoma location was excellent. If you are in the market for a new vehicle , I definitely recommend Cole Garner and Russell Barrett .
Service Dept - Lori
The service dept employees, especially Jason, are very friendly and professional. They changed the oil and rotated the tires in about an hour. The waiting room is comfortable and warm. They always do a great job.
Still in the market but wonderful experience! - GerryA
I am currently shopping for a new or used GMC Sierra 2500. I find myself very fortunate to have been working with Leisha Wilhoite at HBB in Fayetteville. I can say without a doubt that my dealings with Leisha exceeded my expectations. In fact it was the best experience I have ever had at any dealership and I have had many. She was extremely polite and accommodating. It is because of Leisha that I will return to HBB for this purchase and any future one.
Great experience - MommaB
Excellent service as always, keeps us coming back , really appreciate the friendliness and fast service ! Never have to worry about our vehicle thanks to rusty wallace kia in Morristown
Great experience purchasing new truck. - Dave u
Purchased a new Sierra from Integrity GMC. They were very helpful in explaining process of purchasing. They did a great job of describing vehicles new features on test drive. Very accessible and very quick response time when I submitted questions. Overall, a very pleasant experience from great staff. Would recommend as a dealership to others. Also, I worked with service department regarding a small issue and Josh was quick to work my vehicle in and got issue resolved just as fast. Great group at Integrity!
Great Experience - Grandma Diane 123
I was very please with everyone at the dealership. I found them on car gurus.com. What they advertised was on their lot for the price advertised.worth the trip. Thank you Hatcher Chevrolet
Service to my 2017 GMC was great - James&mary03
The service was great I got in & got out within a hour I have no problems with auto nation I've always had great experience with customer services & I love the services.
Almost Died, No Joke - Dkorn
A Brush with Death.
I drive a newer Silverado truck. It was in the shop over 3 weeks for a transmission rebuild, warranty work. I drove the rental car that morning from Mexico Beach, Florida to Lewisburg TN. It was my Birthday and I had dinner plans with friends. I picked it up my truck, drove across the city, to Hendersonville. Parked, with the truck running, AC on, and talked on the phone 20 min. work related. My husband beeped in and I returned his call, as he is still in Florida. Soon, I notice my arms going numb and I’m beginning to black out. John was informed on want was happening. I get a high feeling and black out again. My words are slurred and I can barely speak. John yells at me to call an ambulance or walk across the street to my friend house. I somehow open the door and turnoff the key. Slowly I come back to life and walk across the street.
The next morning I realize I have an exhaust leak from the transmission repair. Carbon monoxide poisoning almost killed me, I’m almost positive. Following day I’m still not feeling not feeling well, I dropped the truck back off at the dealer. I drove across the street and spent the day laying around the ER. I now have over $1600 in medical bills. Lyon’s turned the claim into their insurance company and of course the insurance adjuster nor dealership will return my calls. My truck has been in the shop 6 to 7 times for transmission issues. The truck jerks like it did before the rebuild. The last time service refused to return my calls. I made a formal complaint to GM and the dealer called me within an hour to make an appointment. Horrible customer service, even after speaking with Richard the owner several times. I have a bad transmission and I’m out $1600.
Shannon Moats @ Wyatt Johnson - BJ Jeans
We recently purchased a 2019 Buick Enclave and a 2019 GMC Sierra from Shannon Moats and we are extremely pleased with our car/truck buying experience. Shannon helped us find the perfect vehicle that suits our specific needs.
Not only does Shannon help his customers find the best deal, but he makes sure the customer knows how to operate all the new gadgets on the vehicle before leaving the dealership. He will even help with syncing your cell phone and selecting your favorite radio stations.
After purchasing approximately 15 cars from Shannon, we know that we can always count on him. We highly recommend Shannon Moats, James Conley, and Wyatt Johnson Buick GMC!
Poor body shop workmanship - disapointed
My 2017 Canyon was unfortunately damaged by someone else's negligence. Kirk Automotive was recommended by my insurance carrier and since the truck was purchased from Kirk, it only seemed logical to have their body shop handle the repairs to the two drivers side doors. After their third attempt to make the repairs, they finally got the two doors straight. No more dents or wrinkles. Problem now is the doors no longer match the rest of the truck color. The painter and the body shop foreman both agree the color does not match and the cause is there are too many coats of base and intermediate color on the doors. Well duh, if the doors would have been straightened correctly the first time, maybe the color would match. Now their solution is to repaint the two drivers side fenders in an attempt to "blend" the paint.
Chevy Tahoe 2017 - Cedric’s TAHOE
Please Help fix my TAHOE issues! I have taken my 2017 TAHOE in twice for the same roaring motor noise coming from the passenger side when my heating and air unit is on. This is my only means of transportation and I can’t keep affording to leave it for the same issue. I purchased this vehicle new expecting not to have these type of issues so soon on basically a new vehicle. I have purchased the extended warranty and just would like to have this annoying issue taken care of.
GMC Canyon - AMDykes77
Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.
Awesome Experince... Thank You Johnny Young and Sunrise - Customer
I went here to help a friend who was looking for a used vehicle. Johnny Young took the time on Saturday evening to show us the vehicle, take us on a test drive and make sure she was able to see all of her options at the dealership and was never pushy. She was able to drive home in a Tahoe that she loves!! I highly recommend Sunrise Buick GMC. Thank you for everything!!
Really attentive great staff - Amyg14
I worked with John in sales and Brian in the business office both great! Made sure I got what I needed drove 100s of miles for this car and was not disappointed. Also want to mention the reciptionist in service she was super friendly!
Bad service after sale - 1415matt
Bought a used truck with 1 key and no key fobs. I was promised, in writing, 2 key fobs in 3-5 days. Called after a week and no fobs, was told they would call when they came in in 3-5 more days. I called back after 10 days and was told they had 1. I said I was promised 2, " 3 days and we'll call you"... 7 days later, I'm still polite, and ask if there's an update. Some kind of manager said I'll call you back in just a min when I figure out what's going on. Never got a call back. Been over a month now and everything in writing is void now... I'm really not worried about the $200 dollars worth of fobs/programming, I'm just very disappointed in the service I received and lack of customer priority after sale. No service for 2 key fobs worth a bad review?
Collision center is horrible - Slenon123
It took a month for me to get my car back and I was given several different dates. No alignment, window tint chipping and awful detail job
Bad customer experience - Mr. Vale
Beaman Buick GM- Nashville Downtown👇👎
Horrible service. Guy tried to trick us into buying a car. Beware of their online prices, as they lie about that too. Jack the sale men and his financial manger are very disgusting and lie and very profile again to me and my wife. you two with your racist actions and swindlers your company lost money and my referrals. All the lies and scams that you wanted to make us because we are Hispanic, you forgot that we are Americans just like you two. we choose this dealer from so many options that there is and it was a bad experience and lost of time. Mi gente hispana esté dealer discrima contra nuestro lugar de origen y mienten con los precios.
Odometer manipulation and fire before one month - Nope
Bought a used car less than a month ago. The axles were so bad they practically fell out, the cars security portion of the computer has a code showing the odometer has been tampered with. Volvo mechanic says the only time this code can be logged is when the odometer has been changed and a back tire caught fire. They will avoid your calls and they won't care much about you. Buyers beware getting a car from Chaparral in Johnson City,Tn.
Disappointed in loaner car policy. - Wiseguy
I had a warranty issue with my 2014 Chevrolet Traverse. When I dropped it off the job was going to take more than an hour. I was told they do not do loaner vehicles.
Great truck buying experience!! - Tom from Pa.
Bought my new GMC from Dana over the phone/on line.Between Dana and her G.Mgr Roy they made the out of state purchase simple.They were even kind enough to have me picked up at the airport.The truck was exactly as I anticipated with all additional items added that I requested.I would recommend this dealer highly!! Fly in to Nashville buy a new truck spend a night on the town and drive home. PERFECT!!
Great experience buying a new car - divemaster24
I recently purchased a Volt at Don Ledford. Carl made the process enjoyable and went above and beyond (I forgot my garage door opener in my trade in and he brought it to me the next day, saving me a long trip back to the dealership). I highly recommend Don Ledford. Go see Carl if you are looking for a new car!
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