279 Texas Ford Dealers

The sales department is great. - Hrob3629

The sales department is great. Your salesman Al was outstanding. His assistant, a young man which I do not remember his name was also very knowledgeable and personable. I would recommend Tipton forward to anyone who is looking to purchase a vehicle.

Excellent service ever since my F-150 purchase there in - cesylv

Excellent service ever since my F-150 purchase there in March 2019. Above and beyond that of any other dealerships I have experienced during 65 years of automobile ownership.

I got my first new car from this dealership in 1968. - Don L

I got my first new car from this dealership in 1968. Even with a couple of changes in ownership they have been consistent in providing a good buyer experience. I recommend Big Country Ford without hesitation. My most recent new car delivery was about 3 weeks ago.

Larry was great to work with. - Laurie_Bostic

Larry was great to work with. Listened and then showed us appropriate products accordingly. Highly recommend Larry.

Very professional, explained everything very clearly. - rickcornelison

Very professional, explained everything very clearly. Damion was very helpful and did a great job explaining everything….

Holiday Service treats their customers well, but they - mar4030

Holiday Service treats their customers well, but they also must treat their employees well. I’ve used them for 10 years, and many of the people are familiar names and faces. They are also staunch community sponsors.

Houston was very communicative and efficient. - TucsonFan

Houston was very communicative and efficient. My repair work was done promptly and there were no surprises, as everything had been thoroughly explained and my choices made clear. The service bay and counter were exceptionally clean.

Our experience with Wharton Ford was amazing. - Roger Deards

Our experience with Wharton Ford was amazing. It was the best experience we have ever had with a dealership.

Everyone, especially Buzz have been so very helpful and - Donna

Everyone, especially Buzz have been so very helpful and so understanding of my lack of knowledge as a truck owner. But there is NO DOUBT in my mind that FORD is the BEST!!! Buzz took time with me and explained so much for me. I am certain I will seek him out the next time I bring my truck in!

Always easy to schedule an appointment for my vehicles - flogmj

Always easy to schedule an appointment for my vehicles for service to fit my busy schedule. In and out in no time.

We had a great buying experience. - Jreyes

We had a great buying experience. Derrick Turner and the rest of the team was very helpful and easy to work with. Will definitely be a repeat customer!

⸻ Very disappointed in the service at Payne Ford. - Debbie Fitzgerald

⸻ Very disappointed in the service at Payne Ford. Dropped off our truck nearly two weeks ago for a mirror replacement and another issue that “needed diagnosing.” That diagnosis took three days—yet the tech had the answer the moment he entered the VIN number. After all that time, we picked it up dirty. No wash, no attention to detail. At Same’s in McAllen, they return vehicles looking like new. Payne Ford should take notes—customers deserve better

Easiest purchase ever. - jason ownbey

Easiest purchase ever. Did ever thing through text/phone. bought on Monday picked up on Friday.

Experience was good, helpful salesman, not pushy. - SLEEPY2130

Experience was good, helpful salesman, not pushy. Clean facility and overall buying experience was good

Jordan was great! - veronica.orand

Jordan was great! So knowledgeable and easy to work with. I would definitely buy a car from him again.

Worst ford dealership in the United States horrible - nastasijoseph

Worst ford dealership in the United States horrible customer service staff is very rude and slow

Had a great experience with Brian. - Smokey

Had a great experience with Brian. Other inspections done, explained and replaced certain items. Very satisfied.

Joe was an outstanding salesperson—professional, - tye.ratliff

Joe was an outstanding salesperson—professional, attentive, and dedicated to making my experience smooth and comfortable. Thomas in finance was equally excellent, clearly explaining everything and making the process effortless. Even after my purchase, the team went above and beyond—picking up my truck from work to have it detailed. Their commitment and follow-through were impressive. Cleburne Ford exceeded my expectations, and I’ll gladly recommend them to others.

Liz Roop did a wonderful job! - deckdm

Liz Roop did a wonderful job! From the time we met her, thru pre-order process and subsequent purchase she was knowledgable and informative. A pleasure to deal with.

Everyone that I had an interaction with was 100% - rsfirefighterman6

Everyone that I had an interaction with was 100% professional. Honestly, I've never had a better experience while buying a vehicle. The vehicle that I purchased had a couple of minor issues that needed to be addressed. The folks at CarMax took care of everything. They even ordered a lug nut key for me that was missing from the Honda. I'm admittedly a picky buyer, and the crew at CarMax West El Paso went above and beyond. Completely a pleasant experience.

Jesus made the purchase of a new car an easy one! - carmenreed1976

Jesus made the purchase of a new car an easy one! Kit was so helpful with all the financing!

Took care of business in professional manner, answered - tomewald

Took care of business in professional manner, answered all questions and worked different options to get best interest rate.

The salesman was knowledgeable about the product and very - Patitofeo

The salesman was knowledgeable about the product and very courteous. He treated us like family

The dealership had excellent inventory. - PB

The dealership had excellent inventory. Salesman found me the exact vehicle I wanted Process was professional and fast I feel like I got an amazing deal

ZERO STARS Salespersons retrieved my payoff number on my - Victor23

ZERO STARS Salespersons retrieved my payoff number on my lease termination on the vehicle I was currently driving, the numbers were showed to me, salespersons told me that the difference would be paid to the other dealership and I would walk clear from that vehicle. All understood and I know the difference would be added to the new vehicle as we all know when there's negative equity. The issue here is when the salespersons took my old leased vehicle that dealership tells them that more money is owed. Now the new dealership that I purchased the new vehicle is telling me that I need to pay the difference. No way!!! They themselves got the pay off number and was never told that I was responsible for the difference, Their excuse now is that they retrieved my payoff number on the 4th of July from my credit report. How is that my fault where they got it from? That just proves that this dealership just wanted to make the sale that day and will say anything to the customer to get them to buy it right then and now. This is complete deception and lying by omission. I will never buy from them again and will tell all my friends and family and to anyone that reads this. Beware customers and fellow veterans from San Antonio and surrounding areas of this dealership for their deceptive and misleading practices. Never again!!!

Service department needs training. - joebarragan

Service department needs training. Unethical. They need new management. Ford is a great product. Go to any other but this location.

Always dependable and on time. - mittelranchco

Always dependable and on time. Friendly service. Madison was very friendly and knowledgeable!! She met me at my car and made me feel like she was expecting me!

We recently bought a Truck from Bridget she's was very - gregchapel0312

We recently bought a Truck from Bridget she's was very thorough and helpful and made the buying experience pleasant. Thanks

So this is a mixed review I had originally dealt with the - Texashouses

So this is a mixed review I had originally dealt with the El Paso, Carmax and it was not a great experience. Had a very aggressive salesman who transferred me to someone else and then I was able to speak to somebody on the 800 line who was absolutely wonderful and so helpful and so informative. leann Maldonado. Wow, what a breath of fresh air she was! ! After that, it was smooth sailing had a really terrific experience with Carmax at that point really understood the process after her explanation and her handling of it and then it was able to be shipped to a closer location for me to Lubbock for $285 and then the dealership in Lubbock super friendly guys very knowledgeable Very friendly easy to work with so overall it was a really good experience. I think the initials contact could've been better but overall a really positive experience thank you Carmax this is my first used car with you guys and I really appreciate all the extra benefits that you guys provide as far as warranties delivery services, etc. thank you again

Dealership was great and Salesperson Chris Holyfield was - George T.

Dealership was great and Salesperson Chris Holyfield was great. I purchased the F150 I wanted