Awesome - Freedom17
It was a great experience from jake to the other people that works there everyone was nice even if you didn’t work with them
Top Reviewed Specialists At This Dealership
General Sales Manager
Bernard Branch Great Service - Eframf
Bernard Branch and his co-workers in the service department continue to provide outstanding service. They are knowledgeable and trusted professionals, an essential part of getting the most out of a great vehicle.
Reliever of my headache - Shoepurselady
I experienced some issues with my prior vehicle and spoke with the sales manager Alvin. I wasn’t sure what to do and I spoke with Talisha Pettaway. Ms. Pettaway was very professional and relieved some of my headache and was empathic of what I was dealing with. She treated me as much with respect and was courteous and professional. God Bless her and Alvin Massenburg, Jr.
Good straight up guy - billi757
Justin champ did a good job being straight up and making us feel important and confindent
That we was making a good investment thanks again Justin!!🏅🏅🏅🏅🏅
Senior Sales Associate
Amazing - moloko1015
I want thank you for the excellent service I received at the Leckner Nissan Service Center on 08/09/2018.
On our way to Florida, we encountered a serious problem. Our tire and disk blew out while driving on I-95 in Virginia. We had to put the spare tire on, while parked on the shoulder of I-95. Then we decided to head to the nearest Nissan dealership to get a new tire. The nearest dealership was Leckner Nissan. Leckner Nissan had an amazing Service team.
I want to say special thank you to Service Advisor Kirsten Wright and special thank you to mechanic who did work on our car. I am so sorry do not know his name.
Always pleased - GPSJay
I’ve been using Priority Mazda at Tysons since they acquired the dealership. I’m very pleased with the service and they are my go-to place for Mazda service.
Positive buying experience - Human
My wife and I purchased a used Maxima from Freddy Cuellar this morning. The whole process was faster than usual, only 3hrs. Priority offers complimentary lifetime oil changes and inspections. Everything was explained but not pushed on us. We would recommend this dealership to anyone looking for a new or used Nissan. Competent and professional staff!
Good service - Dennis
Good service with good people. Nick is always honest and helpful and the guys who drive the courtesy vehicles are friendly and prompt. I enjoy taking my Buick to be serviced there.
Persistent Purchase and Gracious Professionalism - TwinTripleConnection4us
The team at Hart want to earn the business of every person who is on the pathway to a newer ride. I arrived on the lot after work, late one evening and although they were to close at 9pm, they took time and care in helping me. From the owner, finance guru, and salesman, I was completely pleased with their professionalism as they assured me they would do all they could to make the best deal possible for my vehicle of choice. I returned the following day withmy husband and their quality service did not fade. My pathway now is renewed thanks to their commitment in valuing their customers.
Very courteous and attentive - Nfneblett
I highly recommend Isaiah Howard, our salesman. He was genuinely delightful to work with. The financing with Jack was a breeze and the whole team was great!
Wonderful car buying experience - Green0714
This is our third car purchase from Lois and it was a painless and wonderful experience. We highly recommend Lois to all our friends and colleagues.
Delightful experience! - 'Ms. J'
Calob B. was awesome, took me in hand, and made it happen for me. A CLASS ACT at every turn with CHN - Thx! J. Bernards
Service Depart for Nissan - beckyt
I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be repaired since it has 146,000 miles. Matt Harmon had me back in the shop on Tuesday Morning to replace my tie rods (inner and outer) Now my steering feels like a brand new car. I highly recommend Matt Harmon and the Nissan Service Department. Thank you for loaning me a rental during this time and having great employees.
Greatest Example of Excellence! - CathyRN
BANNISTER NISSAN is “WINNING “ win it comes to customer service! I have walked out of dealerships that I felt did not deserve my business! Not here! Awesomeness is how I would describe my experience! The great team that consisted of Sabir who was my salesman! He made me feel like family! Very knowledgeable in his craft! Very professional but relatable! Very thorough and paid close attention to detail! He made sure I was comfortable throughout the process and provided answers to all of my questions! Gino, sales manager, guided me through the process and worked tirelessly to find the vehicle that I desired! Alex was very helpful with keeping my numbers where I wanted them to be! Also, Ray was awesome! Very efficient with all paperwork done in a timely fashion! Hands down the best car buying experience I have ever had!!!!
Nissan Newbie - Nissan Newbie
I just purchased my first Nissan. I was greeted by Pam Deal as soon as I arrived at the dealership. She was very knowledgeable and eager to find me a vehicle that was a perfect fit. She took the time to make a personal connection with us and did a great job showing me all the options and how to use them. If you are looking for a vehicle, go see Pam!
Best Dealership to buy from! - Nancy Stegall
This is the second new Nissan Sentra that I have purchased from this dealership and I was extremely pleased both times. All of the staff are knowledgeable, efficient, and just all around nice folks. This time I dealt with Dustin Kramer, it was an extreme pleasure to work with him. He went above and beyond to accommodate me, he kept me informed of the process and then was gracious enough to drive all the way to my house in Meherrin to deliver my car at 8:30 pm.
pleasant and easy!! - jean123
I purchased a Nissan Rogue with the help of Sami, who was fantastic through the process. I could easily reach out to him with any questions or issues with the Rogue. The front camera was off by one degree and wouldn’t work. The staff at Sheehy were quick to fix the issue and answered any questions I had throughout the purchasing process. This is my second Rogue and love purchasing from a certified Nissan dealership.
Total Disfunction - dbillings
I spoke with Charmaine on Wednesday about at 94 Toyota they had online filled out the app she called last minute on friday before wer to be there on sunday to purchase saying its to old a model to get financed, they new this before hand no one bothered to tell me, she was going to called me back on friday NOTHING never heard from her. Called saturday she put thru to the manager Andy after discussing our issue we decided on a cash price and he told me to bring tags they would take care of everything. Sunday we got there the truck was filthy and when we test drove it there was a freshly crushed beer can behind the seat and the truck had tags on it not dealer tags regular tags. Any never showed his face Charmaine did come out and speak but soon disappeared never seen again. They wanted me to give them $6000+ cash for the truck leave and they would deliver it to us on tuesday after cleaning it. might I add the truck was originally listed for $5500 and the price went up due to them fixing something but no one new what. It was a total waste of time. I feel there was something dishonest about the entire situation and the look on the salesmans face they stuck to fill in said something was terribly wrong all the way around. my husbands car was totalled and we are still in a bind because of the shady dealings
Great customer service! Highly recommend - Cheryl
Great customer service. Paperwork done in a timely manner, and Lance is an exceptional salesperson with great knowledge of Nissan products. He answered any and all of my questions.
Outstanding Dealer! - Nissan Girl
I have bought all of my cars in the past thirty years from Brown's Nissan. They have been unfailingly professional, friendly, and helpful. They have never assumed that, because I'm a woman, I don't know about cars. I would recommend them to my family and friends.
Great car buying experience! Thank you Steve Solomon - EugeniaB
I had the pleasure of working with Steve Solomon, at Passport Nissan, in Alexandria, to purchase my 2018 Nissan Kicks. I did not have such a great experience with another Nissan dealership, in Tysons...and from the “go”, Steve was extremely helpful, knowledgeable, and very patient. Also, very impressed with the dealership greeter, at the door. Keep up the great work Steve! and Passport Nissan, customer service is extremely important and keeps the business going!
I got a really good deal on my Nissan Rogue SL - Martha I
I appreciated the deal I was able to secure on my Nissan Rogue. The Salesman was attentive and helpful, the manager was kind and the finance man was efficient and well informed.
Worse car buying buying experience ever - Dontito
The car had so much scratches on it did not notice during test drive because it was covered with pollen in May of 2018 .To top it off had a flat lately and realized the nuts on the hubcaps fake rims did match the tools in the trunk .I would not recommend anyone buy a used car from Leckner Nissan.
One hour for a oil change. I had a appointment for 7:30am. - Gwen
This was my 3rd 5000 oil change. No good morning. Staff appeared overwhelmed at 7:30am. The first oil change took 20min. 2nd took almost 2 hours. This one a hour. Why can't I have my oil changed somewhere else. I don't mind paying for it. Your customer service needs a inservice on customer relations. Definitely need to have a couple of people who do just oil changes. Same with the Chesapeake dealership. I brought 2 cars. My daughter has the same complaint. Sales department 10. Service department in Norfolk?
Excellent Customer Service - KeyaTey
DeQuan Gillespie is the best. I came in wanting to buy a car didn’t care what kind of car it was and he made it possible. I was very happy with his level of experience and his customer service. I would recommend my friends and family to DeQuan Gillespie at Cowles Nissan.
Great dealership - Iampeter
Easy to work with. In and out quickly. The salesman, manager and finance manager were great to work with. Great finance rates too. Highly recommend.
Wanted to Buy a Car - Gwendolyn Hale
I went to Pohanka wanting to buy a Pathfinder. I had done a lot of research and wanted to buy in the next month or so. I was shown a few cars, and the sales lady kept trying to put me in crappy cars or used ones In which I was not interested. She kept looking in her notebook; it was as though she was given a list of cars to dump on people. She must have been new. If I had a question, she would have to ask the manager.
Later, when I called back and was getting serious about buying, either the sales lady I had been relegated to and was told I “was her’s” if I tried to talk to another salesperson or try to get information. I have read where other people had great experiences, and I just wish I had had that same experience.
Great experience all around - Marcie McClelland
I have been bringing my Nissan Rouge to Tri-State Nissan since I bought it. I have always had a great experience. The lounge is welcoming and I trust the service men.
Buyer Beware - marykmar29
I purchased a car from this dealer on 8/10/18 and the deal was that my first payment would be November. I just got a bill saying first payment is due 9/24/18. I spoke with Bruce, one of the managers and of course he has a different story now that he is done with the sale. Trying to give me a bunch of double talk basically saying first payment is due 9/24/18. I will never purchase another car from this dealership!!!!!!!!!!!!!!!!!!
This place is a fruad - MissThomas
This is the worse dealership/ customer service experience I have ever encountered. I bought a car from this place 10/2016. They make you feel like you are the best customer they have until you get the car. First off they worked their butt off to get me the best deal they could making it all seem like they were miracle workers. But once I drove that car off the lot, they lost their customer service spirit. I had to bring the car (Chevy Cruze) back within 3 months because the anti-freeze was leaking which cause the car to run hot. The brakes would jam so by this time I had been in 2 incidents where I could have been in major accidents with my kids in the car. I called to inform the dealership of this. The salesman who sold me the car, basically tried to say what was going on with the car was my fault. Then hung up on me. I had to get my boyfriend involved which scared him silly. Then once they got the car to look at it, they tried to make me pay $500 to get the car repaired. This is my 3rd month of owning the car. Are you serious?? So they managed a way and I paid my $100 deductible, which I still don’t feel is right. Fast forward to an year later. Now the turbo is bad, the water pump is bad and the brakes that they claim was fixed is still not working properly. So I take it back to Pence Nissan, which Pence Kia does the service work. They basically tell me to take it to a Chevy dealership to get fixed. The Chevy dealership provided the best customer service and I recommend everyone see them if you are buying. The salesman was awesome because I was asking about trading in this piece of junk. The serviceman has been awesome, calling me back and keeping me updated and the manager even called and went to bat for me because I only had the car for a year and the turbo is bad which is a $1300 job and was able to get it down to a more affordable price. I called Pence spoke to the manager, gave him the situation, he over talked me, because told me well if chevy going to fix it, let them. I asked, but where is your customer service, I brought the car from you, he states well I need to see the car. Ok so if the car breaks down on my way there, now I have to put out money for towing and it’s not a guarantee you will help me. He said pretty much. O really!! I’m not look for anything for free, I’m just looking to be treated fairly. So I just advise if you are a woman, please do not go into this dealership without a man by your side. And please check out your car before you sign your name to it because their technicians will put a stamp of approval on it for sale as long as it starts and appear to work.
Valley Nissan of Staunton