Superb - Rschmidt1
This was the most Awesome car buying experience I’ve Ever had! Tabatha was beyond awesome! She made this a happy and enjoyable event! Tabatha made car buying a thorough Joy! I really believe this was not a “sell it and out the door” thing! I’ve recommended her to several people and will continue to do so with more fervor! She’s beyond helpful! Give this Tabatha Girl a raise!
Top Reviewed Specialists At This Dealership
Internet Sales Specialist
Customer Service from Shannon - JohnPaul3rd
I've tried the one on Military Hwy..but it does not compare to the Service I receive here at Bonney Road...Shannon is amazing!! Very personable, honest, never gives the "run around"!! I enjoy driving up and seeing her here!! THANKS SHANNON!!
Great Dealership - carguy
I live 8 hours away and when I found the used car I liked and called about it. Kris Byrd called me and was very friendly and help full. I flew in and he picked me up at the airport. We agreed on a price right over the phone and he did all the paper work before I arrived. The staff at the dealership was top notch. No pressure sales. Drew was great with all the paper work. If I'm in the market for another car I will check their cars out.
Internet Sales Consultant
Sales team professional and were not high pressure - Bill
An absolute pleasureable experience. Left another Nissan dealership for Banister Nissan due to exceptionally high pressure games and gimicks. A total professional experience at Banister Nissan of Chesapeake
Sales and Leasing Consultant
New Car Sale - Steve
Laychelle was awesome! Very helpful and knowledgeable. She helped me find exactly what I was looking for and also help me find the car that was perfect for our family. I would highly recommend her for your sales!
Friendly - Adib1867
Very experienced and nice ppl to deal with . Helped me with car options, and deliver service back in no time . Explained my options and best way to get it done
Exceptional Customer First Attitude - Freda18
Pam is top of the line as an auto sales and customer service representative. This is my second vehicle purchase in 7 years with Pam's help. She was not only outstanding with assessing and respecting my desires and needs for a new vehicle, she exceeded my expectations with attention to details that ensured an impressive final outcome of the sales deal.
The Best in the Game!!! - C Carter
Calvin was attentive and met everyone of my needs. He was easy to communicate with. I told him exactly what my needs were and what I wanted in a vehicle and how much I was willing to pay and he exceeded my expectations. By the time I got to the dealership, it was a smooth and rather quick process because he had everything set up all I had to decide on was the color of the car. I now have a car that I love!!!! Calvin is the man, I will refer all of my family and friends to him.
Frontier purchase - SandJ
Have been a customer of Harrisonburg Nissan since 2004 and will continue to be! This was our 7th purchase. Bo Hobby has been by my side on every one! Thank-you Bo and Harrisonburg Nissan
Very Professional & Awesome Salesman - ash_86
From the time I walked on the car lot Jean made sure I was well taken care of. Did I think I was going to get a car that day? No I didn't! Jean was very knowledge and understandable of my situation. I told him what I could afford and made sure it was in my range. The first car he shown me is what I fell in love with. I would recommend anyone to Jean Castel. A man that's very driven, equipped and intellectual. Thanks again Jean for making my dreams come true! God is beyond awesome!
Patience - Kayray419
Mr. Daryl has the best patience I’ve seen in a salesman, he’s known me for almost 3 years now. When I was ready to trade my car I called him directly!! I had many questions and concerns and he made sure he answered all my questions and listened to my concerns. He walked me through the whole process and answered and questions along the way. Needless to say I’ve left nissan a EXTERMLY happy customer Daryl exceeded my expectations in a vehicle.
Internet Sales Manager
My experience was great. - Dialogue
I came into Hall because I got a bolt stuck in my tire. It was about 5:50 on a Thursday evening. The technician on duty was wonderful even though he was about to go home. After checking the tire he told me that the tire I had on the car would not last until morning as the air was streaming out. He had a member of the team put my spare on & I went back on Friday & had the patch tire put back on. Simply awesome customer service from Rich Stokes.
Good experience - Ahunt
Great experience with purchasing a used vehicle. We got exactly what we wanted at a fair price. Will Weaver worked with us and made the process fast and easy.
New Service Department Employee Amazing! - Melissa A. Diaz
I purchased my vehicle in 2015 and I have had good service experiences up until now, however Robin their new employee has gone above and beyond all others to assist me!
He's been the only employee in 3 years to approach me the second I arrive at the service bay! He carefully listens to concerns and explains things to customers very clearly. I requested price quotes after a service and the information was very helpful in planning future repairs, which I plan to do at this dealership now thanks to him.
Robin gives clients more of his time than ANY dealership I have ever been to. When repairs are being done he takes the time to check in with you on the wait or any changes.
Priority Nissan did a great job in hiring him and I hope he is there for many years to come!
Larenzo was great and willing to work with us on price! - MEMDAD
Larenzo was great and willing to work with us to get the best price. The sales staff was helpful.
This seems to be a busy dealership, so plan your visit appropriately.
Great experience and great staff - Reem
It was a great choice, team was friendly and ready to help with all possible choices .
I recommend every one to buy from this dealership.
Pathfinder service - Pathfinder service
Easy to schedule. Able to wait for oil change. Work completed as committed.
Very professional, knowledgeable staff. Kept me posted on progress. Comfortable, clean waiting area.
Nice clean facility and great staff - 370 proud
Had a mechanical issue with my 370Z, that I bought from the, spoke directly to the service manager Aaron Goodwin . Everything was handled, I have 100% faith in these guys . Thanks !
Internet Sales Consultant
Very courteous and attentive - Nfneblett
I highly recommend Isaiah Howard, our salesman. He was genuinely delightful to work with. The financing with Jack was a breeze and the whole team was great!
Excelelent Service - Customer1
Due to my hectic schedule I was running out of time for my State Inspection and stopped by to make an appointment. My Service Advisor, immediately took my car in the shop and performed the State Inspection plus the routine periodic service. I am deeply appreciative of the care and friendliness of everyone I dealt with at this dealership..
Fourth time the charm - Black Beauty
I had my window repaired three times by another car repair shop. It would take two days for them to fix the same problem. I took my car to Honda Nissan and I was told it would take 2 hours. My window was fixed in under 2 hours. I’m very pleased with the service I received.
This dealership made the impossible happen - Court57
After having multiple surgeries for cancer, and not being able to pay up what insurance did not cover my credit began to sink. A year ago my car was totaled when I was rear ended at a stop sign and unfortunately, I was never offered GAP insurance at my previous creditor. So when my car was totaled, the insurance only paid what the car was worth and I was upside down with a car I could no longer drive. I tried to work with my creditor to have them tack what I owed onto another used vehicle, I didn’t think it would be a problem because I had 100% pay history. They refused and told me I had to continue paying $350 a month for a car I couldn’t even drive or it would be repossessed, which it was. After having the medical debt and the repossession on my credit, I never dreamed I would be able to replace the vehicle without filing bankruptcy at 27. When the vehicle I was borrowing from my parents died, it was a rush of panic. I applied for a pre-approval through first team Nissan expecting it to just be a hit against my credit and not benefit me at all. The dealership worked with me, and not only got me in a vehicle, but a brand new vehicle with reasonable payments and gap insurance. When the first lender bumped my APR, they found me one who would stay within my original agreed upon budget. I couldn’t have asked for a better experience!! Thank you so much!
Great service! Staff cares about their customers! - Lisafletch888
Best buying experience to date! That went above and beyond to meet my buying needs, and really make you feel at home! Lois was awesome!
Great experience! - Dee
I had been going around and around trying to decide what to buy but I made a great choice when I decided to go with the Rogue. Lance was great to deal with. Not pushy and very knowledgeable of the Rogue and all it's bells and whistles. He was very patient and willing to answer all my questions.
Had a great experience - Happycar
I had a great experience purchasing our new Murano and highly recommend Tim Acoff to anyone needing a Nissan--he was very helpful and did not pressure me at all into making a decision. Mike was also low-pressure in the negotiating process.
Excellent Sales Experience - lisamarie522
JD Pittman was our sales manager. Highly recommend JD to make your car buying experience “Flawless” and “Top Notch”! Love my new 2017 Maxima! GodBless
"Lifetime" Experience - Female
This is for sales and service. I purchased my 2008 Exterra NEW from them with a lifetime tires and Gold membership. I only bought the vehicle new to transport my father to the doctors. Needless to say, I didnt drive it much for the first several years. I took the vehicle in because of a puddle on my garage floor after a recent oil change at their facility. They found no leak so I took it to a friend for a second opinion. He walked me through what had happened. The rear end fluid had leaked out. The leak was more than obvious. Did they even look? the paper said they did. I recently went in for an oil change and asked for a 'tire rotation and balance'. (it could void the warranty) They told me it would be over $120.00 for the oil change because they have not been charging me for the $80 additive. WHAT? The additive costs $10 at your local automotive store. The also returned the vehicle to me without balancing. I drove over 1200 miles wonder xxx. I took it back and they said they would fix it for $48 for a tire rotation and balance. Whats really superb is that the 'courtesy inspection' indicated I needed a interior micro air filter. That's funny. I just replaced it last week. I really don't think they look at anything. If the car is under warranty and they cant make money, they will not prey on you. Funny thing. They said my Gold membership ended at 60 months. I didn't see that in my contract as well as the Tires for Life. Maybe the Virginia Attorney General can weigh in on this? I wonder what the engine carbon removal service is anyway? Needless to say I like my new FORD
Dishonest and incompetent - walker
I had multiple problems with this dealership. I had called beforehand to inquire about the car I was purchasing and a price was agreed upon. When I got to the dealership, they kept trying to increase the price and get me to buy additional extras. They stalled, making me sit there for almost 4 hours while trying to convince me to pay more.
I was lied to about several features. I specifically asked about navigation updates and was told there was no cost and it would be done automatically. After I got home and looked through the owner's manual, I found that was a lie. I was told I would have Sirius XM Radio and NissanConnect for 12 months. They both expired a few months later. I left the dealership with under a half tank of gas after being told they would fill the tank before I took possession of the car. While all of these issues may seem rather small, ultimately they totaled well over $1000 in additional expenses when combined.
They were supposed to have had the state safety check done to cover the next 12 months. It expired a few months after I purchased the car. They charged me for two years of licensing and I was later told by DMV that Sheehy had given me expired plates. I had to pay a second time to get new license plates. I was lucky I didn't get pulled over during that time or I would have had to pay a fine for expired plates on top of everything else.
A few months after my purchase, Sheehy sent a check for a little over $8 with no explanation. They sent it to the wrong address so I didn't get it until months later, after it could no longer be cashed. The check amounted to a SMALL fraction of what I was owed.
For weeks after I purchased the car, I kept getting phone calls saying they needed me to send pictures of the mileage on the odometer because they hadn't recorded it and they needed other information on the car. I was out of state at the time so could not respond to their repeated requests for information to cover their incompetence. The messages they left were always vague and non-specific. When I finally did speak with a representative, I was 2000 miles away from the car and unable to provide the documentation they neglected to record.
I absolutely would not go back to this dealership, if they were the last one on earth. I doubt i'll be buying another Nissan.
Wanted to Buy a Car - Gwendolyn Hale
I went to Pohanka wanting to buy a Pathfinder. I had done a lot of research and wanted to buy in the next month or so. I was shown a few cars, and the sales lady kept trying to put me in crappy cars or used ones In which I was not interested. She kept looking in her notebook; it was as though she was given a list of cars to dump on people. She must have been new. If I had a question, she would have to ask the manager.
Later, when I called back and was getting serious about buying, either the sales lady I had been relegated to and was told I “was her’s” if I tried to talk to another salesperson or try to get information. I have read where other people had great experiences, and I just wish I had had that same experience.
Valley Nissan of Staunton