THE HARDEST WORKING SALESMAN I'VE EVER MET - StarlaBazzrea
Today I bought a 2014 Ford Focus at Valley Subaru. Walker was my salesman. He is the hardest working salesman I've ever met, and makes the experience completely stress free! Walker did not stop until he got me the lowest rate and price that he possibly could. Not to mention that he is super friendly, and a great conversationalist. I highly reccomend contacting Walker Tapley!
Top Reviewed Specialists At This Dealership
General Sales Manager
Great experience. - Kjones45
I was completely satisfied and was consistently updated on the status of my vehicle. Customer service was amazing. Mr. Branch did an exceptional job helping me with the needs of my vehicle. And Tricia was very informational and answered all my questions about purchasing a new vehicle and selling an older vehicle. Appreciate the great service
Customer Service Manager
Excellent - Ami Santschi
Aaron went above and beyond. He did everything he could possibly do to get me a vehicle today
It was a pleasure working with him. I could not have asked for a better experience
It was great! - Anthony.Weaver
The service was great customer service from Michael was awesome and I received reasonable prices. The store is very convenient to my house and the work on my vehicle was done to my satisfaction!
Senior Sales Associate
I had great customer service - Steven
I had great customer service and honest sales from my sales person (Emeka). I willl recommend him to anyone. This guy actually works for you not againist you.
Sales professional with a five star reviews.
Best Experience Ever - Tashanique Burrell
I went to Sheehy for my 3 month maintenance on my 2014 Sentara. A salesman named Daryl Johnson asked me if I would consider a trade in for a newer model. I have time to waste because my car needed an inspection and the service department was busy. So I told him I would sit down and see what he had to offer me. I was told about the 2018 rebates that would save me lots of money. He was the nicest man I ever seen. However, after hearing all the good deals he had for me, I told him if I was to upgrade I wanted something bigger. When he hear that he showed me the 2018 Rogue that I fell in love with. He was super supporter and I new I had the income but didn't know if my credit was enough. He spoke with the manager and they gave me more money for my trade in to lower my payments. My interest rate was so much lower than the 2014 I was paying on. I know I saved over $3,000 and not to mention all the maintenance my 2014 car needed that would have cost me over $1,000. I am so glad that he was in the service area and he approached me about the deals. I love my new Rogue. Everyone was so nice and worked together. He made sure I had everything I needed. He also helped me clean out my old car and transferred my items to the new care and it was a lot in the trunk. Thank you so much Daryl Johnson, best salesman ever.
Internet Sales Manager
Wonderful experience for 1st time buyer - Quincy241
Sales Consultant Mirwais and Sales Manager Markell Robinson made the our first car buying experience painless and seemless. The whole process was quick and easy, and we walked out very happy.
Outstanding Customer Service!!! - Merle Miller
I recently purchased a Nissan Titan from Anthony C Taylor from Passport Nissan in Alexandria, VA and had a wonderful experience! Anthony was very professional, courteous, and prompt with communication. I would definitely buy more vehicles from him in the future!
Leasing and Sales Consultant
Excellent!! - batoul1
Great Experience! The salesman Kavin Kahtan was very helful and super nice he gave me what i was looking for at the best price!!!
Continues to provide great service - NissanFan
Had my vehicle in for service. Work was done on time and for a reasonable price. I’ll be back for service. Thank you John Self for the pleasant and professional service.
Short Notice Help with Emergency Repair to Vehicle - Cami0719
My experience with Priority Nissan Of Chantilly has been overall wonderful. Mr. Robin SIM assisted my husband and I at a time when we really needed help with our vehicle, he was quick to help us find out what the issue was and had the problem fixed in a timely manner. The cost was a reasonable affordable price that was well within our budget. We appreciate his honesty but most of all we appreciate his professional demeanor. Thanks for making our experience with Nissan a Great One! Take Care and Thanks Again!
Very courteous and attentive - Nfneblett
I highly recommend Isaiah Howard, our salesman. He was genuinely delightful to work with. The financing with Jack was a breeze and the whole team was great!
EXCELLENT DEALERSHIP - Hickeyhicks1
Have purchased several cars but my experience at this dealer was beyond any!! HIGHLY RECOMMEND!! Elliot, Shannon ans2 Paul all fantastic people to deal with. You won't regret going there!!!!
Work on our motor home - motor home jim
Thank you for good and friendly service we received. The work on our RV was done as quick as it could be and we were on our way. We had a very good vacation.
pleasant experiance - mercedes folks
My wife and I was searching on car guru for the car we were looking for.
we found it in Covington Va. spoke with the sales person Chris Wallace. Chris was more than willing to go out of his way to make it happen for my wife and I. he spoke with Jeff the sales manager they gave us a call and we drove 188 miles south to make our purchase. we were excited for our new car
as well as the class these gentleman possessed.
They went above and beyond to make it possible for us to drive our car home that night from staying late, to having all of the paperwork ready for signatures.
In all it was a very pleasurable experience, thanks fellas and if we are ever in the market for a new car we wont hesitate to call on you again. well worth the drive
sincerely R.W.Hayes & A.M.Hayes
Service Depart for Nissan - beckyt
I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be repaired since it has 146,000 miles. Matt Harmon had me back in the shop on Tuesday Morning to replace my tie rods (inner and outer) Now my steering feels like a brand new car. I highly recommend Matt Harmon and the Nissan Service Department. Thank you for loaning me a rental during this time and having great employees.
Excellent sales consultant! - Sonny R
Thank-you Tina,for great customer service. Tina spent a lot of time with us and explained all our options, even though we didn't purchase at this time we will definatly contact Tina when we are ready to purchase a new vehicle. Tina was very heipful, knowedledgable and made our visit a pleasant one. Great sales consultant, we highly reccomend Tina Lewis.
Impeccable & Integrity - Balloon
The customer service was impeccable. This is my new extended family. I drove 4 hours from North Carolina to pick up my purchase and enjoyed every moment of the experience. Kudos and Blessings and Prosperity to the owner and his staff.
Flawless Transaction - Butterflynay64
Anytime I need a vehicle I come to Sheehy Nissan of Manassas and get my favorite salesman Craig Phillips. He has been amazing this is my 4th Nissan car and I love my new 2017 Nissan Rogue. Craig is very knowledgeable and knows his stuff. I appreciate the service and dedication he has making his customers feel special. Thank you Craig and thanks Sheehy for making my car experience worth wild!!!!
Had a great experience - Happycar
I had a great experience purchasing our new Murano and highly recommend Tim Acoff to anyone needing a Nissan--he was very helpful and did not pressure me at all into making a decision. Mike was also low-pressure in the negotiating process.
Great customer service! Highly recommend - Cheryl
Great customer service. Paperwork done in a timely manner, and Lance is an exceptional salesperson with great knowledge of Nissan products. He answered any and all of my questions.
The customer service is overwhelming, friendly, couresty, po - Phyllis black 50
I have had no wrong doing with the dealership since I have purchased the car in 2015. The service department is excellent. The sale and finance person is fantastic, Laychelle Gilmore, Anthony McRae. They have taken the time to explain my options for renewal of least. I left the dealership satisfied with my options that I have chosen. I have recommended my Son to purchase a car from Priority Nissan, and he has purchased a vehicle from Priority Nissan. I will recommend anyone that I know who's looking to purchase a new vehicle. Priority Nissan is the place to go.
Total Disfunction - dbillings
I spoke with Charmaine on Wednesday about at 94 Toyota they had online filled out the app she called last minute on friday before wer to be there on sunday to purchase saying its to old a model to get financed, they new this before hand no one bothered to tell me, she was going to called me back on friday NOTHING never heard from her. Called saturday she put thru to the manager Andy after discussing our issue we decided on a cash price and he told me to bring tags they would take care of everything. Sunday we got there the truck was filthy and when we test drove it there was a freshly crushed beer can behind the seat and the truck had tags on it not dealer tags regular tags. Any never showed his face Charmaine did come out and speak but soon disappeared never seen again. They wanted me to give them $6000+ cash for the truck leave and they would deliver it to us on tuesday after cleaning it. might I add the truck was originally listed for $5500 and the price went up due to them fixing something but no one new what. It was a total waste of time. I feel there was something dishonest about the entire situation and the look on the salesmans face they stuck to fill in said something was terribly wrong all the way around. my husbands car was totalled and we are still in a bind because of the shady dealings
Service Department Ripoff - tjfmlf
I would give zero stars if I could!
My 81 year old Mom took her 2012 Rogue to Banister Nissan yesterday to get an inspection, an oil/filter change, and her wipers replaced. They did all of that, and no issues with those services. However, they also talked her into getting the Bilstein engine flush, a brake system flush, and a fuel system cleaning/flush. I think they charged my Mom in excess of $250 for those services, and none of them were needed. My Mom's car only has 28K miles on it. An engine flush "could" be beneficial in an old car, where regular oil was used and not changed very often. My Mom's car only has 28K miles on it and has always had full synthetic oil on regular changes. As for the fuel system flush, give me a break. Fuel injectors "can" get dirty, in about 80K miles. Certainly not at 28K miles, and even if they were, a can of fuel injector cleaner can fix that - not a $100 service at the dealership. Finally, the brake system flush is pretty much a cash grab and a predatory service pushed upon people that don't know anything about vehicle maintenance. The brake system is a closed system. It would never need to be flushed unless it was somehow contaminated, and I'm not even sure how that it could happen on it's own. It's xxxx unlikely on a low mileage car.
Clearly this dealership saw my Mom as an easy mark, and she usually calls me BEFORE she allows anyone to do any work. She didn't this time, and these criminals took full advantage of her.
Joe Wachner, the Service Manager there, is clearly running a predator like service department, taking advantage of people who don't know any better. He should be ashamed! My Dad was a career Marine, and if he was still with us, he would be in there ripping this dealership a new one. And I'm not local, or I'd be in there doing the same. I did reach out to them yesterday, and to this point they have ignored my inquiries.
My Mom, an 81 year old military widow is on a fixed budget and doesn't deserved to be ripped off like this. And really cannot afford to be. I implore the Tidewater military community to stay away from Banister Nissan. And really, all of Tidewater. No one deserves to get ripped off, and that's what this place does. They rip you off. Hit them where it counts the most. Take your business elsewhere.
Me.Hebb - Berthebb1957
My day was made I got to visit my extended family at Priority Nissan Williamsburg ! They mean the World to me and my wife awesome all around 💗💗💗
Great experience all around - Marcie McClelland
I have been bringing my Nissan Rouge to Tri-State Nissan since I bought it. I have always had a great experience. The lounge is welcoming and I trust the service men.
A VERY HAPPY CUSTOMER - beason51
WELL MY WIFE AND I WAS LOOKING FOR A SUV IN BLK ON BLK LINCOLN THIS WOMAN WALKED UP TO US WITH OPEN ARMS LIKE SHE KNEW WHO WE WAS IN ASK US WHAT WE WAS LOOKING FOR IN WE TOLL THAT WE WAS LOOKING FOR A LINCOLN NAVIGATOR BLK ON BLK AND SHE WORK HER MAGIC WORKOUT AND WE WAS VERY PLEASED WITH HER WORK THAT IS GOOD SALESMANSHIP IN YOU DO NOT SEE THAT OFTEN IN PEOPLE IN SELLING CARS HER NAME IS JANNIE LLOYD.
Wanted to Buy a Car - Gwendolyn Hale
I went to Pohanka wanting to buy a Pathfinder. I had done a lot of research and wanted to buy in the next month or so. I was shown a few cars, and the sales lady kept trying to put me in crappy cars or used ones In which I was not interested. She kept looking in her notebook; it was as though she was given a list of cars to dump on people. She must have been new. If I had a question, she would have to ask the manager.
Later, when I called back and was getting serious about buying, either the sales lady I had been relegated to and was told I “was her’s” if I tried to talk to another salesperson or try to get information. I have read where other people had great experiences, and I just wish I had had that same experience.
Horrendous Place - DealerReview
this dealership is pretty useless. Employees will waste your time. was at this dealership for 4 hours. They have outrageous fees...$1,295 recon fee, $749 processing fee, $449 Total loss protection fee(btw said this was required by Nissan...LOL...took a picture of the paper to send to Nissan and dealerboard), and $61 non tax fee....what the xxxx is a non tax fee? the employee didn't even know..anyways to go on...they agreed to a price...made us wait of course and comes back 45 mins later to tell us "we can't do that price"...LOL again..but let's go on...then a manager comes "oh yeah we can do that price". makes us wait another 45 mins to say "we can't do that price" LOL! oh btw during the wait time we realized our salesperson was helping someone else hahaha...epic experience. good job guys 🤣👍
Dishonest and incompetent - walker
I had multiple problems with this dealership. I had called beforehand to inquire about the car I was purchasing and a price was agreed upon. When I got to the dealership, they kept trying to increase the price and get me to buy additional extras. They stalled, making me sit there for almost 4 hours while trying to convince me to pay more.
I was lied to about several features. I specifically asked about navigation updates and was told there was no cost and it would be done automatically. After I got home and looked through the owner's manual, I found that was a lie. I was told I would have Sirius XM Radio and NissanConnect for 12 months. They both expired a few months later. I left the dealership with under a half tank of gas after being told they would fill the tank before I took possession of the car. While all of these issues may seem rather small, ultimately they totaled well over $1000 in additional expenses when combined.
They were supposed to have had the state safety check done to cover the next 12 months. It expired a few months after I purchased the car. They charged me for two years of licensing and I was later told by DMV that Sheehy had given me expired plates. I had to pay a second time to get new license plates. I was lucky I didn't get pulled over during that time or I would have had to pay a fine for expired plates on top of everything else.
A few months after my purchase, Sheehy sent a check for a little over $8 with no explanation. They sent it to the wrong address so I didn't get it until months later, after it could no longer be cashed. The check amounted to a SMALL fraction of what I was owed.
For weeks after I purchased the car, I kept getting phone calls saying they needed me to send pictures of the mileage on the odometer because they hadn't recorded it and they needed other information on the car. I was out of state at the time so could not respond to their repeated requests for information to cover their incompetence. The messages they left were always vague and non-specific. When I finally did speak with a representative, I was 2000 miles away from the car and unable to provide the documentation they neglected to record.
I absolutely would not go back to this dealership, if they were the last one on earth. I doubt i'll be buying another Nissan.
Valley Nissan of Staunton
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