This would be a zero rating if i could. - mike
This would be a zero rating if i could. Last week I contacted them about a truck they had for sale. We got all the way down to the point where we had an agreed upon price. I told them on Friday at 3:17 in the afternoon that my wife and I will talk it over and let them know. I got back to them on Saturday and told them we would take it. I then got an email from Delaney Pierce, their "business manager" stating that they had two test drives they needed to honor which shocked me. I wrote back to her and told her i will send a down payment now. She did not respond so i called her back. She stated that she must honor the test drives scheduled for today. That is total hogwash. I had the offer and I was wanting to put down my deposit before any test drives. I have purchased over 30 vehicles in my life and never had a more downer experience. One would think, the test drivers would of been told it was sold. I asked a local dealer and he said that they probably had a family member or "Pillar of the community" interested. Delaney also was rude on the phone and lied to me several times, the first being that we had been in contact for several weeks about the truck, which we were not, it wasn't even a week. She also stated that these people were local and i was from out of town..to which i responded, "what does that matter?"
My wife and I ended up taking Friday off to come and pick up the truck and they knew that. If you are from out of town, stay away from this dealership. If i would of read all the reviews sooner, I would not have contacted them at all. Live and learn.
MIke
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