162 california Chevrolet Dealers

Sophia, Aurelio, and Sayed very awesome and friendly to - AJ Greg

Sophia, Aurelio, and Sayed very awesome and friendly to work with. Accommodated with my schedule and provided me an A1 service for my Silverado 3500.

Bait and switch at service department. - joanvoight

Bait and switch at service department. Went in for tire rotation and suddenly they recommended several "services." We didn't have time to research them, but trusted the recommendation. Found out they were way overpriced and partially unnecessary.

This is a big shiny dealership. - sandy

This is a big shiny dealership. My salesperson was very nice. But I wasn't happy that they failed to do a smog check on the vehicle I bought. I was not happy that they failed to get a factory recall taken care of before selling the vehicle. The sales manager offered us lunch or dinner to make up for the inconvenience to me, and to reimburse me for the smog check. They did reimburse me for lunch and smog check, however there was confusion about it. I drove to Canoga Park to get reimbursed, and apparently, they had mailed me the checks. So, I wasted my time. It was very nice to be offered lunch and reimbursement, but I would have preferred not to have to fix the recall and get the smog check.

Thank you Rafel for always taking care of my the needs of - PAULA

Thank you Rafel for always taking care of my the needs of ( Ms Sahsa) my truck. YIir the best. Paula

My truck is a 2018 GMC 2500 Denali it has been back to - GMC 2500

My truck is a 2018 GMC 2500 Denali it has been back to the dealership multiple times for the same issue In which has cost thousands. The service rep.’s recommendation was that I should buy a new truck. This truck barely has turned 100,000 miles and the issue lies within this def system. A few days prior to the check engine light coming on again this time there was an oil change service in which the truck came home and due to a miss installed oil filter, It leaked oil all over my driveway and underneath the truck frame it was taken back the very next day to have the oil filter installed correctly and then the very next day the check engine light came on. I was under the impression that the dealer that Specializes in the product they sell should know the vehicle like the back of their hand and it shouldn’t be returning for the same issue multiple times at the customers expense and for sure the service rep shouldn’t be recommending just to replace the more than $100,000 truck since they can’t figure out the problem. Very unsettling experience. I would be really grateful if the service manager was to set up a meeting to address these issues. It would be really nice to have an honest dealership to have my vehicles worked on and maintained.

I was referred by my son in law, who previously purchased - Lisa Kozy

I was referred by my son in law, who previously purchased a vehicle with you. I had been shopping around for quite a while, but was pleasantly surprised when I received a video showing the car that I was interested in. From start to finish, I received exceptional customer service, friendly staff, and an overall experience that was over and above what I expected. I initially worked with Pedro, so I'd like to give him credit for doing an awesome job at getting me in, but was handed off to Mitchell who also did an outstanding job. He continued to communicate every step of the way and made me feel like I mattered. I cannot say enough good things about my entire experience and will absolutely be a return customer for life.

Outstanding. - Teri Mika

Outstanding. The service was fast and efficient and staff was kind and friendly and helpful.

Staff was warm and welcoming Chyna was great! - mznilka

Staff was warm and welcoming Chyna was great! We got in immediately and the environment at Folsom Chevrolet was great so waiting was a breeze! Thanks again!!

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Very rude parts department, Purchased a fuel pressure - Navarro

Very rude parts department, Purchased a fuel pressure regulator 2002 tahoe,part was bad,making a clicking sound (defective).Warrantied the part.Got another one installed it doing the same thing, had to install my old part which is NOT clicking, I asked for a refund, they refuse.Danny Velasco said the part cannot be bad 2 time, I told him that it should not be clicking like that.i said just give me refund I'm having to drive 30min one way,and I've been there 3 times already.I don't want to deal with your parts department,They don't care about the customer.

the man who signed me in if. - cmduplessie

the man who signed me in if. I remember his name correctly Jonathan was very pleasant and helpful. Service was good including driver who drove us to place while car being serviced. Only missing was service previously offered which was car wash of exterior.

Carlos morales helped me with my car purchases. - b.luna217

Carlos morales helped me with my car purchases. Explained everything that i needed to know. Very nice and helpful.

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

Horrible service. - Araz

Horrible service. They do nothing but “verify” what you have already told them and say bring it back if it happens again. Your time is not valued neither is your intelligence. They talk down to you and try to get away with doing as little as possible. Zero follow through. And lies on top of lies on top of lies. Avoid at all costs.

Everyone was very professional and listened to what we - Aarodriguez86

Everyone was very professional and listened to what we were looking for in a vehicle. Not pressure and felt as if we were family.

I have a 2016 Corvette 7 speed manual with the Z51 option - screen_plays

I have a 2016 Corvette 7 speed manual with the Z51 option which had a message, "Service Suspension." My service advisor, Antonio Chavez, handled the problem quickly, efficiently and professionally. During the service, the technician noted that my front brakes would soon need pad and rotor replacement. I was happy that this was found to avoid a future dangerous situation. I look forward to having my vehicle serviced at Simpson.

Employees are very professional and make me feel - Carol Perry

Employees are very professional and make me feel comfortable. Jose Guevara has worked with me for a number of years and recognizes me by name. My car is 19 years old and continues to be in good shape

I have always had great service maintaining my truck - KELLY PETES PEST SERVICES, INC.

I have always had great service maintaining my truck here. I also like doing business with Sierra Motors. I will continue being a valued customer going forward.

Not only is service inept and more concerned about - quintonharmon21

Not only is service inept and more concerned about selling you a new car than helping you, but sales staff does not listen and will do everything in their power to juice as much money as possible from you. When asked they magically have no recollection of previous conversations and correspondence. Then try to gaslight you that you are the problem. Nope didn't fall for your crap where you wanted to sell me a vehicle for twice what I wanted to pay monthly. Be warned!!!!! 0 stars if possible. Pissed me off bad enough I have been in touch with GM CEO, head of costumer relations GM corporate, and the corporate customer care.

They saved me so much time, so I own a Hummer and have - Annabely

They saved me so much time, so I own a Hummer and have struggled to get its services and recalls handled at other dealerships. For a couple of reasons like needing a certified EV tech, and not having the proper lifts. So my truck would stay in other shops for weeks. But not here at Sedano Chevrolet, they took care of it within 4 days and provided a rental. It was hassle free, since they have multiple certified EV techs. The manager was so responsive and made me aware of everything that needed to be done to my vehicle. Im so excited for there turn around time! That I will be back for all my services…

I would not buy another vehicle from this dealer ever - Cindy

I would not buy another vehicle from this dealer ever again. I ordered a new vehicle and there was a tear in the bumper and they refused to fix it even though I have a photo showing the tear was there when the vehicle was on their lot before I bought it. I had previously been a customer for over 10 years and this is how I was treated, they do not care about their customers , they just care about how much money they can make

AMAZING! - babyjosie1223

AMAZING!!!! Go to Miguel Ramos he will help you!!! Such an amazing person. On Friday the 2nd I had went to a dealership Fresno autoplex thinking that they were going to help but they were horrible there I walked out tearing up bcuz I really wanted a car, well that same night I kept looking and looking into other dealerships and I bump into this one and the next day I went here and BOOM! Me and my boyfriend met Miguel Ramos and literally made us the happiest people on earth! Walked out of that dealership with tears but this time HAPPY TEARS!

Thanks for the honest reliable service you provide. - res0f0uy

Thanks for the honest reliable service you provide. We appreciated the knowledgeable responses to our questions and concerns.

Good treatment and attention at the dealer. - preciadosamuel

Good treatment and attention at the dealer. The workers are attentive to what you need.

Great service and welcoming sales agent . - Alexander.grovier

Great service and welcoming sales agent .i was pleased with my service and help that day

I brought my 2022 Chevrolet Colorado in for service in - Karentreaccar

I brought my 2022 Chevrolet Colorado in for service in August. It was still under warranty and I wanted to be sure everything was in good shape. I would think the multipoint inspection that is promised each visit would catch anything, especially on a relatively new truck. Today I took it for an oil change at Jiffy Lube and was showed metal in the transmission/rear differential. This is about a month after the Connell visit where I also complained (for the 3rd time) of a shutter feel when braking and turning to go down a hill. I intend to find out why this problem was discovered at Jiffy Lube and not at Connell the month before. Or even the visit before.

First of all, I like to thank Chris he did an incredible - hillis310

First of all, I like to thank Chris he did an incredible job. Got my vehicle in and out fast, smooth and efficient. I would definitely recommend this place for anybody that’s looking to get their vehicle serviced thanks again.

Drove 3 hours to buy an advertised truck cash. - avonleameadows

Drove 3 hours to buy an advertised truck cash. Said it was “stop sale due to ford recall on backup camera”. Still advertised and still had “for sale” stickers w/price on windshield. Salesman was told by mgmt he could not sell it and didn’t know when or if they would, BUT wanted to sell us something else. Still advertised after we left. Bait and switch. I would not trust this dealership. Not ethical. Not a type of business I would trust. Being forthright and honest apparently is not what this business is about. Transparency makes or breaks a business. 👎

This is the only place I take my car for service. - srdreams2

This is the only place I take my car for service. They never disappoint. Usually I am in and out pretty quick (about 1 hr.). This time it took a little longer (about 3 hours). My appointment was at 8 am. Eric Bejar was my service advisor. He was professional and friendly. I waited for my car on Monday. He was a great help about checking on the delay. Thank you Eric Bejar!

Outstanding customer service! - oldfogey34

Outstanding customer service! Service representative Christine Delmo always addresses our maintenance and repair issues often with a quick repair turnaround so that are vehicles are back in operation without delays.