1,096 new jersey Used Car Dealers

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

Everyone is professional and efficient. - Akmcguin318

Everyone is professional and efficient. My routine service was quick and any questions were answered

The dealership was wonderful. - EH

The dealership was wonderful. My sales rep Eddie was excellent, the manager Tom was great he was honest did everything he said that he would do. Service department was the best. I would recommend them to whoever is looking to buy a car.

Torch Light Motors was amazing! - Bentley Rohan

Torch Light Motors was amazing! Jeff I can’t even thank you enough for my beautiful Mercedes! You are the best! The customer service I still receive after purchasing the car is incredible! The staff are amazing and the cars are reasonably priced. I am so happy with my choice to go with them! They make the experience so pleasant. Keep up the great work guys!

Katey was a pleasure to work with. - pinkranger128

Katey was a pleasure to work with. She was very knowledged about the vehicle that I was interested in. She was quick and efficient. She was also VERY patient with me! I appreciate these qualities!

We had bought three cars from Keyless Motor. - miltonrojas28

We had bought three cars from Keyless Motor. and we have had no complaints at all. The prices have been fair and the cars in good shape!!.

I had a great experience at G Motors. - jeanninereilly79

I had a great experience at G Motors.. I came in to look at an Audi Q5. I had a firm price in mind. As soon as I sat down with Isaiah and explained the situation ( my car was parked in front of my house and totaled by a drunk driver) he took me seriously. Negotiations were easy and took maybe 15 minutes and he got me my bottom line quickly without trying to convince me to spend more than I wanted to. I asked if I could take a few hours to think about it, he said no problem. Came back a few hours later, took it for another test drive and signed the paperwork. They washed my car, filled the tank and o was on my way with a car I love!

The worse dealer I have ever dealt with, their so call - John

The worse dealer I have ever dealt with, their so call costumer service is anything but that, they never pickup the phone, there is no follow up courtesy calls. In my case i call the dealer 12 times in one day with no answer. I even spoke to the general manager at one point, same treatment no difference. The only good thing they have going is that they will pickup your vehicle from you house if need to, but other then that not worth the time and the headache.

I had a very bad experience trying to buy a new car with - yupasama

I had a very bad experience trying to buy a new car with Route 1 Hyundai. It felt like they were trying to trick me at every step of the way. The first red flag was when I went in for a test drive. My assigned sales representative—I’ll call him X—was very busy, which is fine, but I was with my 5 year old, and we had limited time before he had to go home for dinner. Still, even though we waited over 45 minutes to get into the car, he insisted I wait after the test drive was over to talk to a manager. I had told him then that my kid was already late for his dinner and bed time, but X didn’t care. He just wanted to make a sale. I walked out and told the person who chased after me to do everything by text and email. The next red flags were during haggling on price. I pushed back on the $895 doc fee, which is the highest I’ve seen from any NJ Hyundai dealership. I said for such a high doc fee I would like some free all weather mats. X said fine, but what he did was add the price of those mats to the total, so I had to email him again to say that what I wanted was *free* mats. Similarly, I said I didn’t want the dealer-added security system. X said he can remove the VIN etching, but he left the price in the quote, so again, I had to email a second time to say that what I meant (obviously?) was that I don’t want to *pay* for a dealer-added security system. Then there’s the fact that there was a big “non-tax fee” that was not broken down any further. Basically that line was just a slush fund. The next red flag was when the financing team refused to send me their terms sheet by email. Instead, they insisted on talking over the phone. Even then, the monthly fee they quoted me eighty cents per month too high. X called me to insist that what he had called the “out the door” price earlier was really just an estimate, and I replied that that’s not what ‘out the door price’ means. He said he could still do the deal for the original out the door price, on two conditions. One, I had to leave him a stellar review, and two, we had to do the deal that day, at my house. I flat out refused on the first condition but was fine with the second one. I still wanted all the documents sent to my email before doing the deal, but X just ignored that and left the dealership without sending anything. Another red flag. When he arrived at my door, the monthly price his finance team quoted me was *still* the inflated one that was eighty cents per month over what it should have been. I started to get visibly annoyed, so X told them to email the terms to me, as I had insisted all along. I never received that email. Then we noticed the promised floor mats were missing. X said they weren’t in stock at the moment, but should arrive in a few days, at which time they would deliver them to me. That was the final straw. I told X explicitly that I don’t trust him to deliver those mats, in spite of the sheet of paper he showed me with a big “IOU” written on it—would you trust a hand scrawled “IOU” like that? Would they trust that from me? And so the deal fell apart. But not entirely! Even then, I was willing to wait and try again when our tempers had cooled. So I waited through the weekend and texted Monday morning asking again to see all the paperwork by email. No response until Tuesday, when the mats came in, and I got a text from a different sales manager saying to trust that the numbers are the same as agreed, and let’s do the deal today. So, again, nothing by email. That’s when I gave up. I ended up soliciting bids from all the other Hyundai dealerships in NJ, and I found one—Lester Glenn in Tom’s River—that was completely straight with me, communicated entirely by email, was willing to send all docs by email in advance, undercut Route 1’s price by about two and a half thousand dollars, and that threw in some extras (carpeted mats, first aid kit, cargo netting) for free too. Stay away from Route 1.

I visited this dealership to have new tires put on my car - GG1

I visited this dealership to have new tires put on my car and it was a headache from start to finish. Already experiencing issues with the tires and they are brand new! Also, don't bother leaving a message for the service manager because he doesn't return phone calls (this is nothing new at either Ramsey Nissan or Infiniti). Based on my experience, it's safe to say this will be my first and last time owning an Infiniti and maybe even a Nissan.

I purchased a “Certified Pre Owned” 2020 Jeep Grand - kristinmicallef

I purchased a “Certified Pre Owned” 2020 Jeep Grand Cherokee from Eric Leshin (now a Finance Manager) at Freehold Jeep last October. He has been nothing but rude since the minute I signed the papers for purchase. The car has been in the Service department six times in one year, four times for the same issue. The first time was just six days after it was purchased. Each time, the service department claimed they resolved the issue. I was not given the Certified Pre Owned checklist until I requested it when all of these issues continued to arise. Not only were the two sheets filled out in different handwritings, but there were also many line items that were noted as “Meets Stellantis Standards” when the vehicle had cosmetic and technical issues. They gave me the vehicle with no rear windshield wiper blade, did not provide a spare key and made me purchase on my own in addition, said the front brakes had at least 50% tread (had to replace after only a month), and listed that the transfer case and ABS system passed but those also had to be replaced within a few months. During one of my many trips to the service department, I was told I would have to pay a $100 deductible, which was never mentioned to me at the time of sale. Additionally, after my vehicle was towed to the dealership due to error messages and it not starting, I was told I would have to pay $925 for the replacement of two batteries. After fighting that charge, it was lowered to $185, just to have the vehicle towed back to the service department for the same issue four days later. I eventually decided to have the dealership buy the car back since they were not skilled enough to fix the issues and it was unable to be driven. Their solution was to keep the car indefinitely until they could replicate the issue I was having that caused the vehicle not to start. Most recently, the dealership had the vehicle for a month and did nothing to assist me for their incompetence. I was told I would have to pay $75/day for a loaner car when the service department is just incapable of doing quality work and fixing the problem. Additionally, they notarized my signature without me present on one of the documents for the sale of the vehicle. I ended up losing $11,000 in a year on a car that they should have taken back and refunded in full since it was clearly defective. Their main agenda is to scam customers for as much money as possible. At the time of sale, the dealership had me sign a document for the Lemon Law, stating I was covered under that law. When I reached out to the Lemon Law Department of NJ for questions, they let me know that law does not apply to Certified Pre Owned vehicles and that I would have to file a dispute with the manufacturer. My family & I reached out to Jeep Corporate multiple times, opened a case, requested updates from two different Supervisors for resolution, and were never responded to. I have never dealt with a more unprofessional group of people. The service advisor I was originally dealing with was let go in the middle of all of these issues and then I was given conflicting information with each service member I spoke to. The Service Manager, Jay DaSilva, is not helpful whatsoever. He will talk down to you and does not let you speak in conversation. I constantly had to be the one reaching out for updates on my car. The Service Director, Jon Hess, contacted me and when I replied asking for an email to discuss my concerns and issues, I was ignored. Save your time & sanity and avoid this dealership at all costs!

Great service with regards to time the service took and - lileva222

Great service with regards to time the service took and the quality of work performed

Our salesman Michael made dealing with Subaru World of - Notchick

Our salesman Michael made dealing with Subaru World of Newton a pleasure. He was very willing to work with us to make buying a used all-electric vehicle a reality. The dealership operates on a high level of professionalism with just the right touch of warmth. We preferred dealing with Michael despite living an hour away due to his eagerness to make sure we had a positive experience and great car.

Bad experience overall. - tsadpoggi

Bad experience overall. The additional packages they sold are worthless and I could not use them when needed. We paid for champagne and got beer service. I wouldn't recommend them and suggest elsewhere for your lease or purchase.

I don’t usually write long reviews, but this one is well - amber.meinhart

I don’t usually write long reviews, but this one is well deserved. I purchased an Audi SQ8 from this dealership on April 1st, and my experience has been nothing short of frustrating, disappointing, and dangerous. Shortly after taking the vehicle home, I noticed one of the tires was damaged — a visible chunk was missing from the sidewall, which, upon further inspection, is clearly visible in the listing photos. That alone should’ve raised red flags during any proper inspection before sale. I reached out to the dealership immediately and got no response. I then had to call multiple times for days to follow up, and each time, I either got brushed off or heard nothing back. I was passed around with no resolution or accountability. Eventually, the tire blew out completely, putting me in a dangerous emergency situation. Because this is an all-wheel drive vehicle, Audi’s own official guidelines recommend that all four tires be replaced simultaneously for safety and performance. Driving with mismatched tread on an AWD car risks damaging the drivetrain and voiding the warranty — which any qualified dealership should know. I had no choice but to replace all four tires at a major, unexpected cost of nearly $2,000. When I finally got someone to acknowledge the situation, the dealership offered to only reimburse me for one tire. Even worse, over 7 days have passed, and I still haven’t received the promised check or any kind of follow-up. Once again — silence. To make matters worse, I also experienced issues with my trade-in. The dealership waited over a month to pay off the remaining lien, which resulted in a late payment fee and a derogatory mark on my credit. When I reached out repeatedly to get clarity, I was once again ignored. What frustrated me the most, though, was how I was treated when I finally spoke with Frank Sorrentino. Instead of listening to the valid concerns I raised and acknowledging the facts supported by Audi’s manufacturer guidelines, he talked down to me as if I had no idea what I was talking about. I came to the conversation prepared with information, photos, and documentation — but was met with condescension and dismissal. This is not just about money — it’s about safety, transparency, and basic respect for customers. I gave the dealership seven days to respond and make things right in writing. That deadline has passed with no accountability, no professionalism, and no resolution. If you’re considering purchasing a vehicle from this dealership — especially a high-performance or luxury car — I strongly urge you to have it independently inspected before signing anything. Don’t assume they’ve done their due diligence, and don’t expect much if issues arise afterward. This has been one of the worst vehicle-buying experiences I’ve ever had. Buyers, be warned.

Service center is outstanding. - Bryan

Service center is outstanding. The team is the owner of the car when it is in their 4 walls and want to do the best for their clients. They inform and keep the client in the know and on next steps. Never have had a better interactive experience. Thank you team!

Great inventory selection, with knowledgable employees. - ddemedio

Great inventory selection, with knowledgable employees. Provider great pricing on very competitive vehicles when they didn’t need to.

Great team! - RR

Great team! Nick in service has been very accommodating and helpful! Received my car back promptly and in perfect condition!

Took truck into ciocca 7/28 for oil change and tire - MIKEFNLL

Took truck into ciocca 7/28 for oil change and tire rotate was informed they found and oil seep and would need to put die in the oil and have the truck come back in two weeks to test. Two weeks later 8/9 took truck in to check for seep they informed me it was the gasket to the oil cooler and it would be 375$ to repair, i informed Brian that I had purchased the extended warranty from ciocca with purchase of the truck, he said I'll have to call them Monday to see if the repair is covered under warranty or not. Friday 8/15 still no word from Brian I received and email from ciocca stating I declined electrical services. Tuesday 8/19 I called ciocca after waiting on the phone I was sent to Matt's voice-mail I left a voice-mail and have not received a call back. Same day Tuesday 8/19 I got a flier in the mail from ciocca saying I declined electrical service and could get 10% off my repair. This is an oil seepage I dont know how i declined electrical service for a mechanical repair. Im worried they won't stand by the warranty they sold me. 8/20 called ciocca again spoke to Bryan was told warranty never called him back he will reach back out to warranty and give me a call back. No call back 8/20. 8/24 still no call back from Bryan or ciocca. 8/25 wife went to ciocca for plates on her new car, she asked Bryan about my trucks warranty claim and was told he has to call them again he still hasn't heard back. 8/29 still never heard back from anyone. Disappointed in how this was handled after they sell you this warranty they can't get a hold of anyone to get work approved or denied kind of makes it a waste of money to even buy a warranty from them. Going to be looking into other GM dealers for the future.

Before Ciocca took over, I had purchased and was very - alex999

Before Ciocca took over, I had purchased and was very happy with sales and service of 3 Subarus. Now it’s apparent they fit the bill of a “typical” dealership; expensive, questionable ethics and pushy service staff. $120 to replace windshield wipers, $600+ to replace spark plugs versus $300 my certified mechanic charged for the same. I’m in the market for a new vehicle now, but as much as I like Subaru and would be happy to purchase another, it will not be from Ciocca.

Don’t bring your car here for service! - nickgmax

Don’t bring your car here for service! Especially if it’s warranty work they have had my car 5 months and no signs of getting it back any time soon they don’t return calls and lie when they do !

Shopped with car gurus the car I was looking for was at - Garypierson1963

Shopped with car gurus the car I was looking for was at flemington Mercedes and a couple other places towards Bergen county. After a lot of back and forth we decided on a price and I was told I needed 3000 down for the purchase. I asked how much for my trade in and it was a low 2000 but I still went with the deal. When I got the car everything was as quoted but a few weeks later they call me saying I needed another 2000 to get the deal I signed papers for. I was already driving the car a few weeks. I was like we agreed 3000 down the manager said 3000 cash and no one believes that a trade in goes towards the cash deposit. I was like I had a better deal elsewhere so you can have the car back. He said he can’t take the car back and he was going to lower the down payment and raise my payment. What a scam. So I ended up putting 5000 down for a car I had elsewhere for 3000 down. Buyers beware of this place. They don’t stand by the words or signed contracts either apparently. I will never buy there again and the wife is due to upgrade her Mercedes and this place is not even a thought. I don’t care how good they try to make it sound. It won’t stay what they quoted to get you in the door. I wish I could take back my original rating which was done before they changed my deal.

Extremteast to work with. - jeffalper

Extremteast to work with. Excellent and efficient service at deal close. I was in and out in less than an hour with no surprises.

Man, I’m so glad I came here to get my first car! - nickpristine66

Man, I’m so glad I came here to get my first car! Other places couldn’t make it work for me, but Mat at Magic Auto Sales got it done in less than 2 hours. He really went above and beyond to help me out. I’m truly satisfied with the service and strongly recommend everyone to come check out Magic Auto Sales.

Tyler and Ian are both great people to deal with. - rbwags

Tyler and Ian are both great people to deal with. Would definitely recommend them if your thinking of buy a new vehicle.

The best service very kind and dedicated to getting you - britneydior623

The best service very kind and dedicated to getting you what you need….. highly recommend

Had an absolutely terrible time servicing my Alfa Romeo - NavMobe

Had an absolutely terrible time servicing my Alfa Romeo Giulia here. Firstly, the advisors performed work that I did not authorize. Next, they kept my car for an entire week and never provided an update, after claiming it would be done in two days. They never even picked up the phone when I would call to check in. The worst part is that I had to fork out hundreds of dollars for a rental during this whole time. Stressful and terrible situation. Avoid this service department at all costs.

Everything was fine with my visit as always. - anthonychapins

Everything was fine with my visit as always. Jack is on top of everything and knows his business.

Excellent service, friendly staff, fair pricing — Trinity - John M.

Excellent service, friendly staff, fair pricing — Trinity Cadillac made car buying easy and enjoyable! Trinity Cadillac exceeded my expectations—professional staff, and smooth process. Highly recommend this dealership! Ask for Eddie Carter, he is the absolute best!

They addressed 2 warranty problems for me to my - artpajak

They addressed 2 warranty problems for me to my satisfaction. They also sold me 4 new tires at a fair sale price. The work on my vehicle met my expectations.