1,113 new jersey Used Car Dealers

The best service team ever! - Wendy

The best service team ever! All the staff are great, especially Ahmed Elmahdy, he is the best Service Advisor. He’s always helpful and knowledgeable and accommodating.

They are lying, lying and again lying I demanded phone - bal75

They are lying, lying and again lying I demanded phone calls records, and camera records, they did not provide. This is extremely troubling because it places the customer in a very unfair position. I relied on the verbal commitments made by their representative in good faith. Now the dealership is denying those statements and effectively accusing me of misrepresenting the situation. In addition, throughout the process, I attempted to communicate with the sales representative by email to document the details of our discussions. However, he repeatedly asked me not to send emails and instead insisted that I call him directly. He also avoided sending written confirmations of the terms we discussed. Looking back, it now appears that this approach prevented the agreement from being documented, which is why I am now facing this situation. Without written confirmation, the dealership is denying the promises that were clearly communicated to me. This experience has been extremely frustrating. Take everything under record what they are saying...

I liked the service that they gave me im very sastified…. - zaiekbasilia

I liked the service that they gave me im very sastified…. Very respecfull with everything

Extremely disappointing experience. - Junior Lopez

Extremely disappointing experience. It has been 59 days since I purchased my vehicle, and my trade-in has still not been paid off. I later learned that my trade-in vehicle was sold to another buyer before the lien was cleared, which created serious concerns and unnecessary stress. Despite multiple attempts to resolve this matter directly with the dealership, the issue remains unresolved. This situation has raised questions about the dealership’s business practices and accountability. Based on my experience, I would not recommend this dealership to anyone considering a vehicle purchase.

Was very kind and helped me find the right car that fit - Chriswiggan19

Was very kind and helped me find the right car that fit for me. Good pricing

Picked up a Urus from my brother Jared, hes got years of - lovemylambo15

Picked up a Urus from my brother Jared, hes got years of experience and that made the process so much easier for me. Anything Exotic, I'm looking for JARED!

I’m sharing my experience to warn others about billing - Latoria Howell

I’m sharing my experience to warn others about billing practices at this dealership. When I purchased my vehicle on December 31, 2025, a $2,500 key replacement warranty was added to my contract without my knowledge or consent. I only discovered it after reviewing my paperwork and immediately returned to cancel it. I was told I would receive a refund within 4–6 weeks. It has now been several months, and I still have not received that refund. I’ve called the dealership multiple times this month. Each time, I’m told they need to “email someone” and that I’ll get a callback—but no one ever follows up. To make matters worse, when I contacted the warranty company directly, I was informed that an additional key replacement warranty for $287 had also been added—again, without my authorization or any disclosure to me. At this point, this feels less like an oversight and more like a pattern of adding unauthorized charges and delaying refunds. If you’re considering buying a vehicle here, review every line of your paperwork carefully before signing, and follow up aggressively on anything that doesn’t look right. I am still waiting for my refund and a clear explanation.

I am writing this review to warn others about our - Hhrdon

I am writing this review to warn others about our experience with Ramsey Chrysler Jeep Dodge Ram in Ramsey, NJ. In May 2025, after surviving a horrific accident that totaled our previous Jeep purchased from this dealership, we returned to Ramsey Jeep because we trusted them. We even worked with the same salesperson, Dani Lynn Kriscunas. Unfortunately, that trust was completely misplaced. We purchased a certified Pre-owned 2021 Jeep Wrangler Willys that was presented to us as having a “clean” history. The sales process moved so quickly that we were never offered a test drive and were not provided a Carfax report at signing. Because we trusted the dealership, we did not question it - something we now deeply regret. Within THREE DAYS of purchase, the check engine light came on along with multiple electrical and transmission-related codes. Since then, this vehicle has been in and out of service for nearly 9 months with repeated failed repair attempts for the SAME issues. Repairs have included:     •    faulty wiring harness replacement     •    BCM replacement     •    transmission valve body replacement     •    ongoing electrical communication failures involving the BCM and TCM during rain/wet conditions This year alone, the Jeep returned to Ramsey THREE separate times for the same issue. During the last two visits, the vehicle sat on their lot for over 20 days each time while we were repeatedly told “no problem found.” On the final visit, the car sat there for 28 days without a proper diagnosis. After months of unsuccessful repairs, we completely lost confidence in Ramsey Jeep and moved the vehicle to another dealership for further diagnosis. We have spent thousands of dollars out of pocket on repairs and rental vehicles while still not having a reliable car. The most disappointing part has been the lack of accountability and meaningful support after the sale was completed. We repeatedly communicated our concerns to service advisor Khary Ogunniyi and service manager Ron Federico. While they appeared to listen, we often felt the urgency and attention necessary to properly resolve the issue simply was not there. We also currently have an open case with Stellantis corporate, but unfortunately have received little meaningful assistance there as well. This is no longer a minor inconvenience, this is a repeated unresolved defect involving multiple failed repair attempts, financial hardship, and serious safety concerns. Please think carefully before purchasing a vehicle from Ramsey Jeep.

They are very nice people ans they definitely make sure - Rab

They are very nice people ans they definitely make sure you are taking care of. I would recommend them to a friend for sure .

⭐☆☆☆☆ (1 star, because 0 isn’t an option) Very bad - ken

⭐☆☆☆☆ (1 star, because 0 isn’t an option) Very bad service at Ciocca Ford and Lincoln of Lawrenceville. David was terrible at providing information and never followed up. They kept my vehicle for a month without calling or responding to messages. I had to go there in person, only to be told to find another dealer because they don’t have any mechanic capable of diagnosing the issue. Total waste of time and zero professionalism. I do not recommend this dealer.

I just leased my 7th vehicle from Ray Catena (Infiniti - DanDawn

I just leased my 7th vehicle from Ray Catena (Infiniti QX60 sport). Alie Lopez was my sales person, she was very accommodating and knowledgeable with the vehicles, was able to give me a good deal and made it a pleasure once again to continue dealing with Ray Catena Dealerships. Chris Flusk (sales manager) was also very accommodating and was able help with deal, also need to thank Conner Pahira for his input and help.

Gavin was very straightforward and easy to work with. - Ghesse202

Gavin was very straightforward and easy to work with. I was happy with my trade value and the purchase price of my new vehicle.

I “inherited” Celebrity Ford from Down’s Ford- and so - clairebaneytucker

I “inherited” Celebrity Ford from Down’s Ford- and so happy with their Service Department. My 2016 Edge has only been dealer serviced since purchased it new. I love the car and hope to keep it going for years to come. Celebrity is terrific!

Generally positive and seamless experience with the - nballa

Generally positive and seamless experience with the Hamilton Honda team. They matched a previous offer and were courteous throughout the process. Only hiccup was discrepancy in interest rate communicated by salesperson and Finance which was quickly resolved.

We purchased a used vehicle from this dealership with the - Laurie K.

We purchased a used vehicle from this dealership with the clear understanding that certain repairs would be completed as part of the sale. Those repairs were promised before we signed and paid. Now that the vehicle is in our possession, the dealership has stopped responding to our calls and messages entirely. No follow-up, no explanation, and no accountability. This has been extremely frustrating and disappointing. If you are considering buying here, be cautious about any promises made verbally. Once the sale was complete, customer service completely disappeared.

Everything about my experience at VIP Honda in North - INJ

Everything about my experience at VIP Honda in North Plainfield, NJ was excellent. I got the exact vehicle I wanted at the price I was comfortable paying, and the entire process was smooth, efficient, and stress-free. I worked with Mohammed Shafi, who was outstanding. He was professional, respectful, and very easy to work with. He was well prepared, answered all my questions clearly, and got the deal done quickly without any pressure or wasted time. It was clear that everyone at the dealership was on the same page, from sales, to management, to finance, to the car prep and detailing team. That level of coordination really made a difference, the process felt organized and transparent from start to finish. I would absolutely recommend this dealership, and especially Mohammed, to anyone looking for a straightforward, positive car-buying experience.

Had a great experience at this dealer, My sales man - mendozaromer352

Had a great experience at this dealer, My sales man Armando helped me understand how financing works and how to get my best possible payment, thanks to these guys I got my new 2023 CR-V! They advertise honest pricing and don’t lie not a single dollar in pointless fees was added to the cost ! 10/10

Jessica from Jersey City Kia was amazing to work with. - Jmoet4u

Jessica from Jersey City Kia was amazing to work with. She went above and beyond to help my husband and I purchase two vehicles and truly made sure our needs were met. She was patient, professional, and genuinely cared about making sure we were happy with our choices. The entire process was fast, smooth, and a very pleasant experience from start to finish. Thank you again, Jessica Medina!

The Newark dealer was clean and well organized. - Zattack17chevy69

The Newark dealer was clean and well organized. People who work there are very nice and helpful

Be warned, this dealer does a bait and switch on their - LoveHondas

Be warned, this dealer does a bait and switch on their pricing! They DO NOT honor their various online advertised pricing once you are at the dealership. No deal was made.

Everything went rather smoothly Our dealer Rowland was - teddy3759

Everything went rather smoothly Our dealer Rowland was very helpful and went above and beyond to find the car I wanted Rowland was kind and personable

I leased a car from them in October of 2024. - mrjinjin

I leased a car from them in October of 2024. I left a message on three successive days earlier this week with the service department to please call me back because I had a question. I never heard from them.

PRICES ARE WRONG DO NOT BELEIVE LIST PRICE AT ALL I came - ties.closure_3p

PRICES ARE WRONG DO NOT BELEIVE LIST PRICE AT ALL I came to look at a Pilot that was advertised for 16k and was confirmed to be that price. I ended up driving a long time and once i got there the sergio team leader was very rude when i started questioning the bogus fees that that inflated the price to 24K. I would never shop here and i hope no one does.

Great experience leasing a new Tacoma from here. - Remyboyyea

Great experience leasing a new Tacoma from here. Rafi was very fair and honest. No surprises after the price we discussed and gave me really great deal. Very very happy, would absolutely recommend this place.

I had a really great experience with the service - ETP2525

I had a really great experience with the service department at Mitsubishi of Totowa and wanted to specifically recognize Chris and Victor. Initially, I brought my car in for a check engine light and was told I needed a sensor replacement that was quoted at $760. Chris took the time to dig deeper and was able to source the part for significantly less, around $450, which I really appreciated. When I returned to have the work done, they could have easily just replaced the sensor and moved on. Instead, they took the extra step to further diagnose the issue, performed a reset, and ultimately fixed the problem without needing to replace the part at all—and didn’t charge me anything for it. That level of honesty and integrity is hard to find. On top of that, they went out of their way to make things right by providing a complimentary oil change and car wash. Chris and Victor were professional, transparent, and genuinely focused on doing what was best for the customer—not just making a sale. I left feeling very satisfied and truly appreciated their customer service. Highly recommend the service team here, and I will definitely be returning.

Service department is average at best. - orlriv

Service department is average at best. I’ll be returning with the same issue for the 3rd time.plus a whole plethora of new ones as well. The sales department is terrible. They try to sell you what they want, not what you want.

So thrilled with my new ride! - arelyarriaga04

So thrilled with my new ride! 🚗 A massive thank you to Ant and Nate for the incredible service—you two really went above and beyond to make this happen. I couldn't be happier!

I scheduled an appointment online to change my oil and - TOMMYTIMES

I scheduled an appointment online to change my oil and rotate my tires and the process was easy. The morning I brought my car in, I waited in the service area for the job to be completed. The man who greeted me at the service desk [Sam] was very helpful. It took two hours and I was charged $148.20. That is expensive! I don't think I would go back to the dealership for this kind of service unless I have a coupon.

I purchased three vehicles from this dealership and the - terryem4

I purchased three vehicles from this dealership and the past and never had a problem everything was on point my salesman Brandon was excellent I recently bought a new truck not even a week ago and I was told it was not allowed to leave the lot unless it was inspected and everything was good to go well we went through the deal signed everything I was never informed that I could purchase an extended warranty as it was a used vehicle took it back because I thought it needed a front and alignment service department checked it out and said it didn't need an alignment however there was a banging coming from underneath due to the fact that I had no warranty it would have been an out-of-pocket expense I've never had an experience like this before and will never deal with this dealership again they truly showed their true colors today the finance manager Travis not good very good when it comes to selling a car but very bad when it comes to owning up to it

Purchased a vehicle from this dealership and they failed - Valchavez7

Purchased a vehicle from this dealership and they failed to complete the registration process properly. I was told my plates were ready in New Hampshire, which was not true. I contacted the DMV directly and confirmed they are still missing paperwork from the dealership. My temporary plates have been expired since Monday, and the vehicle cannot legally be driven. I am currently making payments on a vehicle I cannot use due to their error. I have attempted multiple times to contact the dealership and management, including the GM, and have been given the runaround with no resolution. If this is not resolved immediately, I will be escalating further with the DMV and consumer protection agencies.