174 Used Car Dealers near 91321near 91321

Very nice but I had an apt at 11am for an oil change, my - Mishelle.morales

Very nice but I had an apt at 11am for an oil change, my car wasn’t ready until 4:10.

Everything went really well with Jaime. - ADALBERTO MOTA

Everything went really well with Jaime. He was always attentive and tried hard to find the ideal SUV for me. We are very happy—thank you very much!

Helen was amazing and helped me so much! - makaispamassage

Helen was amazing and helped me so much! She was thorough and made it easy!

Mario LaLane at Simi Valley Toyota truly makes this - Savvy Shopper

Mario LaLane at Simi Valley Toyota truly makes this dealership. I had the pleasure of meeting him years back, and he made an instant impression by providing true customer service with honesty and integrity. Years later, I went back to Simi Valley Toyota for another purchase. Although the specific used vehicle I was looking for wasn't available at the time, I opted to still give my business to Mario L. by purchasing an extended warranty through him. Ask for Mario L. He definitely stands out in an industry that unfortunately doesn't always have the best reputation. I cannot give a higher recommendation; I am convinced this dealership wouldn’t be nearly as successful without his dedication!

This is my third lease with Shawn and his team. - Lani

This is my third lease with Shawn and his team. I couldn't be happier with their high level of customer service. Thank you so much for all of your help! The process was seamless.

I had a very poor experience with Alfa of Glendale. - ZACK

I had a very poor experience with Alfa of Glendale. They kept my car for over a month just for diagnostics, with little to no updates during that time. After repeatedly calling for answers, they told me they still couldn’t identify the exact issue, even after charging around $350–$385 for diagnostics. On top of that, they said I would still have to pay that amount regardless of the outcome. Then they suggested that if I wanted a more in-depth diagnosis, it would cost an additional $900—just to figure out what’s wrong. Overall, the communication, transparency, and pricing felt unreasonable. I would not recommend this shop based on my experience.

When asking about the Mini Cooper I was interested in the - julieannrenteria

When asking about the Mini Cooper I was interested in the salesman Alfredo. He was just so negative. I told him why he is trying to talk me out of choosing the car. He claimed he was giving me information. I told him all the information he gave was negative.

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

This dealership is horrible, the advertised price is not - Jeff

This dealership is horrible, the advertised price is not what you will pay. They will tack on hidden fees for options that are not original to the vehicle and are not in the advertised price. This is all a ploy so they can inflate their margin and force you to over pay for aftermarket options you didn’t ask for and they won’t remove. The FTC has warned 100’s of dealerships to stop these deceptive pricing tactics and this dealership still thinks they can get away with it. DON’T SHOP HERE!

I am currently looking for a car - not sure what model, - Terri

I am currently looking for a car - not sure what model, make, lease, purchase, etc. I came into Genesis Galpin with some hesitation, not only because I was undecided but because I am a woman alone. I was pleasantly surprised by the very helpful Eric who not only put me at ease, but was so knowledgeable about every car that I felt comfortable. There was absolutely no pressure. Eric showed me not only the Genesis but other models on the Galpin lot. The entire experience was pleasant and I at least have decided this is where I will purchase a car. Thanks so much, Eric Felder, great salesmanship.

DeAndre is an amazing sales associate to work with. - nicolebrady86

DeAndre is an amazing sales associate to work with. My experience purchasing a vehicle with him was very friendly and went very smooth. I would recommend him 10 out 10!

Best BMW service advisor in LA! - HowardZ

Best BMW service advisor in LA! Caesar Pleitez at SM BMW is awesome. He really cares about you and your vehicle. This has not been my experience at two other dealers since I brought my X5 here from Cleveland in 2022. The service department at Classic BMW in Cleveland is excellent and aligns with the brand. I have used 2 other BMW dealers in LA and service was not close to Classic until I found Caesar. If you want a real service advisor who looks out for the customer try Santa Monica BMW and definitely ask for Caesar. Thanks for all the help Caesar really appreciate it!

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

Sales team is dishonest and after negotiating the price - theharperbeckett

Sales team is dishonest and after negotiating the price on a car, and telling them I wouldn't be paying for the optional accessories, they never took them off the price and ended up sneaking a maintenance contract into the loan even when I told them I would not be paying extra for any additional maintenance or warranty packages. My sales woman was Nina, and the finance manager who did this was Fred Amilee

I had a very great experience at Toyota Santa Monica! - 1wonderwomanalways

I had a very great experience at Toyota Santa Monica! AJ and his manager Hector were incredibly easy to work with and provided excellent customer service. Highly recommend working with them!

I had my car serviced (oil change and tire rotation) on - bbolanis

I had my car serviced (oil change and tire rotation) on November 2nd and was told my brake pads were both at 5mm and wouldn’t need to be replaced for at least another few months. Today (11/29), my brakes started grinding, so I took my car to Pep Boys only to find that my brake pads were both at 2 and 3 mm. I find it hard to believe that in less than a month I shaved off over 2 mm, and I believe I was deceived by the mechanics in order to rack up a higher eventual cost of repair. I spent $488 at Pep Boys to replace both front brake pads, both front rotors (those were also destroyed and no note was made on my service documentation from Hyundai), and get new brake fluid. At the Hyundai dealership, I was quoted $475. I am so disappointed with the service I received, and if I had known my pads were this bad I could’ve gotten my brake pads replaced sooner without damaging the rotors. However, I’m sure the goal was for me to take it back to them when the rotors and pads wore out so they could charge me extra for their gross negligence and deception. SO scummy.

The staff overall made the experience worthwhile. - DaniG

The staff overall made the experience worthwhile. Francisco Patino in particular was extremely professional and created an inviting sales atmosphere. He was attentive and helpful with our questions and concerns.

The sales person that I originally talked to on the phone... - D$

The sales person that I originally talked to on the phone was not there at the time we agreed upon, but another was more than happy to help. The rep even let me know that if I got my trade-in quoted at CarMax beforehand then they had to accept it in our transaction. All in all, it felt like they were listening to me and allowing me to find the car that I wanted. Low pressure and very friendly, knowledgeable team. They have a great selection to choose from and will move vehicles located at other lots to a central place for you to try all at once. Had a great experience and am very happy with my new car. Thanks.

My experience at Santa Monica Audi this morning was - Rmuhammad1

My experience at Santa Monica Audi this morning was extremely disappointing. I had a service appointment scheduled, yet | was left sitting and waiting while being told I could only work with one specific advisor. The process was inconvenient, inefficient, and the staff came across as apathetic and unconcerned about the customer experience. I ultimately left the dealership and drove out of my way to Audi of Beverly Hills. They answered the phone immediately, were accommodating, told me I could drop the car off quickly, and get on with my workday. I would not recommend Santa Monica Audi. It is absolutely worth driving a little farther for the far better service and professionalism at Audi of Beverly Hills.

Wow, they reached out to me about a recall on my fusion - Bobby

Wow, they reached out to me about a recall on my fusion Energi, one phone call, and they set up a driver to bring me a loaner vehicle, took my vehicle, completed the recall, return my vehicle with a full tank of gas and the exterior and interior washed. This level of customer service is top-notch, and I will recommend to anyone asking.

I've bought several cars over the years, and - edgerchik

I've bought several cars over the years, and unfortunately, my recent experience at Winn Volkswagen was one of the worst. I was promised a quote match over the phone from a Salesperson (Zachary Gluzman). He even said they can beat my quote and that his manager will make it happen. He said Winn Volkswagen is a professional and very aggressive dealership and that they don't want to waste my time and play any games. He scheduled an appointment for me for the next day. He texted me three times to confirm my appointment. I took time off from work to buy a car. First of all, he never showed up, but a Product Specialist (Josh Santos) showed me the car. He was very professional and knowledgeable. However, when the time came to finalize the deal, a Sales Manager (Gene Gant) backed out and said that he absolutely can't match it. I showed the quote from McKenna Volkswagen to a General Manager (Michelle McEvoy). She apologized, spoke to the Owner (Danny Nguyen) and they still couldn't honor a commitment. This is a classic bait-and-switch tactic, and it's unacceptable. The sales staff seemed far more interested in upselling than being honest or honoring their word. Shady tactics and dishonest sales. I left feeling frustrated, misled, and like my time had been completely wasted. It's not representative of a great Volkswagen brand and I thought I would never buy Volkswagen. However, when I called McKenna again, they matched the quote to the dot and I ended up buying a car. Thank you, McKenna team, for the exceptional service. From our first conversation to the final handshake, your professionalism, honesty, and dedication made the entire process stress-free. If you value transparency, integrity, and respect for your time, I strongly suggest taking your business elsewhere. There are plenty of dealerships that treat customers honestly - sadly, this is not one of them.

Worst of the worst. - talefeatherproductions

Worst of the worst. Deal with these guys at your own risk. The sales manager was lying so bad he couldn’t look me straight in the eye. Called in for price and setup appointment to purchase an auto. Arrived and was given runaround by sales manager who informed me this dealership pays full msrp price from factory for their vehicles. Need I go further.

were very helpful and were able to work with me and i - kimberly.gutierrez1820

were very helpful and were able to work with me and i bought a brand new car

I've never bought a used car, I've leased my whole life - Ellen

I've never bought a used car, I've leased my whole life so I was hesitant and didn't want to deal with pushy salespeople, especially as a woman (my dad still comes with me to the mechanic or for an oil change). I found the car on CarGurus, kept the conversation over text and when I came in to buy, the process was way quicker than I thought. I've had the car for like 3 months now, no issues. Sales guy (I forgot his name) was very chill and overall way less intimidating than I expected. I don't expect to buy another used car soon, maybe trade in but would recommend cargro

Since I got to the dealership I was very kindly received - josee.galvan

Since I got to the dealership I was very kindly received and right away we got to the car I was looking for. Thank you very much Luis for all your help.

Best experience I ever had at a car Dealership. - Lotje Orgelo

Best experience I ever had at a car Dealership. After being treated like a valued customer over email (which I prefer anyway), I decided to give it a shot. Not only did they offer me more for my old car than anywhere else (it was in bad shape lol), but also gave me a great deal on a way more solid car. I will definitely recommend this place to others. Absolutely 10/10. David was awesome and helped me out every step of the way. Thanks again.

Raul Hagen and Elliot were great , super helpful . - Bvolt209

Raul Hagen and Elliot were great , super helpful . I would recommend to everyone! Unforgettable experience with my new Jaguar

Alan was exceptional,efficient genuine, and fun to buy a - azurezzen

Alan was exceptional,efficient genuine, and fun to buy a car from. Highly recommended him. Love my Porche 2015 Panamera!

A great easy experience at a fantastic price. - JOD2LA

A great easy experience at a fantastic price. I Highly recommend. I was looking for a Lexus LS 460 and came across MDK International. They had the car I was looking for, and also the lowest price by quite a lot, and I was looking nationwide to compare. They obviously know how to buy right and pass the savings on to the customer. On their website, you can read they price cars low with a minimal markup and it is not negotiable, which initially sounded scary, but once you realize the price is very good, it's also reassuring. Having researched this car I could tell it was a great price. The whole process was extremely easy, Darya was awesome to work with, and Michael came out a few times to talk to me about the car and the repair. I did take it to my mechanic to do a pre-inspection, as recommended on the website and they drove it over making the process easy. There were 2 issues found and MDK fixed for me before sale. I was very happy with this company and would highly recommend them to anyone looking for a car.

Car looked nice but too far away for me. - Jsimp5048

Car looked nice but too far away for me. Looks good that I could see.