Chip Benyi
Chip Benyi at Hartford Toyota
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Chip Benyi | Page 2

Parts and Service Director

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.5
74 Reviews

Dealership Experience

16 yrs, 7 mos

4.5

74 Reviews

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74 Reviews of Chip Benyi

October 05, 2023

Dealership Rating
Employee Rating

Janice provided exceptional service and attentive approach, and the technicians demonstrated utmost professionalism in their work. I highly recommend their services as the best in the state. More

by diegonaranjo708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

September 16, 2023

Dealership Rating
Employee Rating

Service representative was excellent. Best experience ever. I highly recommend these guys for all your service/sales needs. More

by TitiJany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

September 09, 2023

Dealership Rating
Employee Rating

Quality dealership. I was able to make an appointment and get in quickly on a Saturday.. Very professional service advisors and a nice lounge. More

by Bmw328Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot

Sep 10, 2023

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 08, 2023

Dealership Rating
Employee Rating

The dealership and staff were great, I can’t say enough good things. Will recommend to everyone! More

by Rachellmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andie Montanez, Kaleb Desvignes

Aug 10, 2023

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 15, 2023

Dealership Rating
Employee Rating

Excellent streamlined service. Friendly and accommodating staff. This was regular scheduled maintenance - all went smoothly. More

by Kpacker1215
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Jul 16, 2023

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

May 23, 2023

Dealership Rating
Employee Rating

Thank you for going above and beyond to rectify my issue with my Corolla. Appreciate the help. More

by ejasselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

May 02, 2023

Dealership Rating
Employee Rating

U guys are awful, i will be going to a different toyota from now on More

by Oliviagpaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 05, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

March 28, 2023

Dealership Rating
Employee Rating

This is my 3rd vehicle I've purchased at Hartford Toyota. I continue to purchase my vehicle's here is due to the superb service I get starting with the sales department, ending with the outstanding service i More

by ekb0108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Jeannette Garcia , Kyle Rosemond in Finance.

Mar 29, 2023

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

March 26, 2023

Dealership Rating
Employee Rating

Rude service representative, lazy manager unwilling to address it, would not recommend to anyone ever. Dirty waiting room. Claimed to fix my brakes after charging $200+ for “repair” and they are STILL squ More

by C
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen Elliot

Mar 30, 2023

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

March 03, 2023

Dealership Rating
Employee Rating

Always great Service under Chip. I have followed him for 22 years. Through five cars, the best! More

by 6he5ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wells, Janice Acosta

Mar 05, 2023

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Chip is always able to help, and we hope to see you again! The Team at Hartford Toyota

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