Christine Klaben | Page 31
General Sales Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.
Read moreDealership Experience
29 yrs
Industry Experience
29 yrs
Languages Spoken
English
1,454 Reviews
Write a Review1454 Reviews of Christine Klaben
March 14, 2021
The dealership made this buying experience quick and easy. Louis and Tyler are friendly, personable salesmen. Appreciate the ease of it all. Will recommend to others! easy. Louis and Tyler are friendly, personable salesmen. Appreciate the ease of it all. Will recommend to others! More
Other Employees Tagged: Tyler Kline, Louis Polos
March 13, 2021
To date my family has purchased or leased 18 cars/trucks from Klaben Ford. Theresa reason for that. The sales throughout customer service are outstanding people. People may or may not remember what you say from Klaben Ford. Theresa reason for that. The sales throughout customer service are outstanding people. People may or may not remember what you say to them. They will always remember how you make them feel . A lesson apparently learn by staff at Klaben ! More
Other Employees Tagged: Chris Moldas, Mona Crooks, Jennifer Bowen
March 12, 2021
Have always been loyal to Klaben. Always will be. Few hick ups this round but will be back. Communication needed to be addressed but later handled. Started with service issues on previous truck, led to p hick ups this round but will be back. Communication needed to be addressed but later handled. Started with service issues on previous truck, led to purchase of a new or used. Unfortunately, inventory was low and had to look elsewhere. Communication continued to be an issue, wrapped with delays in transporting of new vehicle. At the end of it I’m have happy with my purchase. Disappointed the Klaben loyalty card is gone.... More
Other Employees Tagged: Mike Brandvold, Tyler Kline, Tyler Schultz , Terry Colbert
March 08, 2021
Terry is an excellent sales person he made my buying experience the best I’ve ever experienced so helpful kind and patient answering all my questions I would definitely highly recommend him to anybody i experience the best I’ve ever experienced so helpful kind and patient answering all my questions I would definitely highly recommend him to anybody in need of a car!! More
Other Employees Tagged: Terry Baughman , Andy Bellian
March 08, 2021
Buying a Ford car with the help of Tyler Kline at Klaber Ford was a nice experience. Would see Tyler again when thinking of buying my next Ford.. Ford was a nice experience. Would see Tyler again when thinking of buying my next Ford.. More
Other Employees Tagged: Tyler Kline, Douglas Lewin
March 08, 2021
My experience was off the charts.. after leasing for years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban family ❤️ More
Other Employees Tagged: Roscoe Woodberry, Richard Klaben , Branden Johnson
March 07, 2021
Great group of people to work with! Always work with me to get things done properly. I am repeat customer. Will refer others to Klaben Ford Lincoln to get things done properly. I am repeat customer. Will refer others to Klaben Ford Lincoln More
Other Employees Tagged: Terry Baughman, Mona Crooks, Richard Klaben, Tom Alcorn, Jennifer Bowen , Andy Bellian, Denise Miller, Dave Mott, John Coleman
March 05, 2021
Customer service was a nice experience overall. All employees moved along the process. They made it easy for the average customer to understand, especially financing employees moved along the process. They made it easy for the average customer to understand, especially financing More
Other Employees Tagged: David Mitchell , Steve Opalko
March 04, 2021
The dealership is very nice and well maintained. The finance person that I worked with was exceptionally professional and quick. The parts department was equally professional as well. Louis was patient finance person that I worked with was exceptionally professional and quick. The parts department was equally professional as well. Louis was patient with me over the last few weeks sending me pictures and keeping me updated via text messages. The only hiccup we had was the truck had a couple damages to if and it wasn’t set up as advertised. The pictures showed gray interior and it has black and it called out a bed liner that wasn’t in the truck. All in all it was a good experience and I will promote Klaben. More
Other Employees Tagged: Louis Polos
March 04, 2021
I recently had my car totaled from an accident, the Sales team went Above and beyond to make good on their Excellence in Customer Service Standards. Had me in a new car in just 2 days, and made the process s team went Above and beyond to make good on their Excellence in Customer Service Standards. Had me in a new car in just 2 days, and made the process smooth. Thank you Tim Sterling for another great car and taking care of us. Highly recommended More
Other Employees Tagged: Tim Sterling