Jessica Charles
Jessica Charles at Hollywood Kia
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Jessica Charles | Page 4

BDC Director

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.8
71 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

4.8

71 Reviews

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71 Reviews of Jessica Charles

November 21, 2022

Dealership Rating
Employee Rating

This was a very easy transaction taking less time than I had anticipated. Kermit was quick to understand exactly what I needed. More

by GINASUSIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kermitt Graham

Nov 21, 2022

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

November 02, 2022

Dealership Rating
Employee Rating

I’m trying to get in touch with Mitch for a whole day no return phone call. Was given bad information when I did the car switch from the old to the new. More

by JOBEANSY99
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lillian Smith, Alain Ruiz

Nov 06, 2022

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

September 28, 2022

Dealership Rating
Employee Rating

They made the delivery of the vehicle a pleasure. And provided additional aftermarket options saving me interest and extending the warranty. More

by RTARNOVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Kermitt Graham

Sep 29, 2022

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 23, 2022

Dealership Rating
Employee Rating

Knowledgable staff. Felt very welcomed and was informed every step of the process. Will come back. More

by GeorgeS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

September 20, 2022

Dealership Rating
Employee Rating

Be very cautious about doing business with this dealership. They have some very shady practices. They lack proper communication with clients on top of charging astronomical prices for new vehicles. More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Danilo Urena

Sep 20, 2022

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. wecare@hollywoodkia.com

September 19, 2022

Dealership Rating
Employee Rating

Two words sum up the staff professional and courteous. They "saw" me. I was able to get my Kia Carnival with no hassle. Very accommodating. More

by PWA6289647
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yaneli Vargas, Douglas Cordoba

Sep 20, 2022

Hollywood Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

Sep 20, 2022

PWA6289647 responded

On a related note, I have a special needs child in a wheelchair. It has been so easy to transfer her from wheelchair to Kia Carnival.

August 25, 2022

Dealership Rating
Employee Rating

I would reference my people to kia hollywood the have good customer service and good people More

by tibab84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

August 21, 2022

Dealership Rating

The costumer service was excellent my vendor was great the experience of buying a car so fast was great ton More

by MONICABDEL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yamile Bohorquez

Aug 22, 2022

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

Aug 22, 2022

MONICABDEL1 responded

Great costumer service

Aug 22, 2022

MONICABDEL1 responded

Great experience

Aug 22, 2022

MONICABDEL1 responded

Great experience

August 20, 2022

Dealership Rating

Excelente servicio, solución pronta, servicio del carro completo, instalaciones limpias, personal amable y eficaz 🙏🏻🤗 100 % recomendado More

by MORENOCEREZO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

July 13, 2022

Dealership Rating
Employee Rating

Wonderful! Dealership and reliable. Please visit when you need a new car. New cars at great prices come and see us soon!! More

by CHANGJACKIE111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

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