Mike Brandvold
Mike Brandvold at Klaben Ford Lincoln

Mike Brandvold | Page 5

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
1,034 Reviews

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

Dealership Experience

33 yrs, 11 mos

Industry Experience

39 yrs, 10 mos

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

4.9

1,034 Reviews

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1034 Reviews of Mike Brandvold

February 01, 2026

Dealership Rating
Employee Rating

We love going to Klaben. We have been buying and leasing from them for many years! More

by Lisa
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

January 31, 2026

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We have been dealing with Klaben for over 10 years and have always been very satisfied. We have always dealt with Chris Moldas and will continue to deal with him. More

by Beachnut4sure
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

January 29, 2026

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It was a good experience for the work done on the mustang. the video was worth it. More

by nichols_thomas
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Recommend Dealer
Yes

January 20, 2026

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I experienced an on-going problem with the passenger side mirror on my pre-owned/certified vehicle. It was difficult to replicate as it was a very intermittent problem. Mike and Robert collaborated to de More

by ne_whitehead
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Recommend Dealer
Yes

Other Employees Tagged: Rob Simon

January 19, 2026

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Service was completed on time and below budget doesn’t get any better than that More

by rweiment
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Recommend Dealer
Yes

January 16, 2026

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Mike has worked with us for years and always takes excellent care of us whenever needed. More

by steph.w.simpson
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Recommend Dealer
Yes

January 14, 2026

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Mike is always extremely helpful and reliable! They are honest and have a good turnaround time. More

by brookewaffen10
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Crowe

January 13, 2026

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I recently had service for my 2024 Ford Escape. I always choose Mike Brandvold as the service advisor. We have been coming for over 10 years and with multiple vehicles. Mike is knowledgeable and ex More

by Rob_and_Julie_C
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Recommend Dealer
Yes

January 08, 2026

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
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Recommend Dealer
Yes

January 05, 2026

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I used the mobile service and Richard was prompt, courteous and did a great job. My only issue was getting the service advisor in the main service department to call me back when leaving a message. ( More

by dcemate
Service Price Transparency
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Recommend Dealer
Yes
Jan 05, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to share your candid feedback from your recent experience here at Klaben and the complimentary words for our Mobile Service team. We ask for feedback via multiple venues because your opinions are very important to the entire Klaben Team. We read and value honest feedback that tells us how we are doing when it comes to meeting and exceeding the expectations of our customers. After reading your comments I was embarrassed and frustrated to say the very least. I apologize for our multiple missed steps in communication and the lack of empathy shown in reaching back out to your request for a call back. No excuses. In reflection I understand your frustration, disappointment, and lost confidence. It was a pleasure meeting you over the phone today and your additional time and valuable insight were greatly appreciated. It is my responsibility to then take this and use it internally for coaching and counselling. Our culture is all about doing what's right for our customers, and raising our hand if we make a mistake or fail in delivering the level of experience they deserve. As we discussed, I look forward to working with you in having the opportunity to make right a situation we and clearly created. Thank you again for your feedback. I and the entire Klaben Team remain at your service. Sean Bradford – sbradford@klaben.com

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