Nez Faraj

Everyone is friendly polite and professional and we always go there and they all take very good care of us always go there and they all take very good care of us More

by Doyle-Hamby Verified Customer Verified Customer

Report | Print

Great service as always & Cory is fantastic to work with. Looking forward to continue working with BMW Westlake service department! Looking forward to continue working with BMW Westlake service department! More

by FW Verified Customer Verified Customer

Report | Print

Jared was great! He was responsive and took the time to help me figure out my new car. Part of buying a new vehicle (2025 x3) is the stress of having to “learn” a n He was responsive and took the time to help me figure out my new car. Part of buying a new vehicle (2025 x3) is the stress of having to “learn” a new car. He was patient and really knew what he was doing. I love my new car and Jared helped make it happen. Thank you! Mary More

by Penneym2982 Verified Customer Verified Customer

Report | Print

My favorite car buying experience to date and I’m 64! So that’s saying something! So that’s saying something! More

by MCATPRODUCTS Verified Customer Verified Customer

Report | Print

Best dealer you could go, best service and attention, definitely will come back for my next service definitely will come back for my next service More

by JAIMITO271191 Verified Customer Verified Customer

Report | Print

This is the new benchmark! The entire team that I worked with did an amazing job of handling all aspects of this transaction. I couldn't be more satisfied with my purchase or The entire team that I worked with did an amazing job of handling all aspects of this transaction. I couldn't be more satisfied with my purchase or my decision to purchase from Nez (good luck finding something he doesn't know about these amazing, complicated vehicles) and his colleagues. Dirk was able to quickly understand what I already knew, and what I didn't about the operation of all of the new interfaces and systems. He was really fun to spend time with. Alan and Nez perfectly navigated one or two potential pitfalls (not expected when buying a used vehicle) with resolutions that were fair to both parties. The whole process was fast, fair, and fun. I sincerely enjoyed it all the way through. I have scheduled my first service with BMW of Westlake and now look forward to that. Thank you Nez, Dirk, Alan and Mike! Customer service is alive and is thriving at BMW of Westlake! Congratulations to the ownership and management teams there, they really have created an outstanding environment and have retained employees who make buying fabulous luxury vehicles enjoyable! More

Report | Print

Nez and Mike were both nice and professional. .very knowledgeable..dealership very clean and presentable..Mike even went to my house and programmed my garage door opener.. .very knowledgeable..dealership very clean and presentable..Mike even went to my house and programmed my garage door opener.. More

by EMILIE7907 Verified Customer Verified Customer

Report | Print

The service was great. The time was acceptable and the customer service was the best that I have every experienced The time was acceptable and the customer service was the best that I have every experienced More

by KENSTOCK428 Verified Customer Verified Customer

Report | Print

Amazing staff. They went above and beyond to make sure I got the car and price I wanted! Thank you! They went above and beyond to make sure I got the car and price I wanted! Thank you! More

by HIBAMUSTAFA229 Verified Customer Verified Customer

Report | Print

It was a great experience. Staff and sales extremely professional and knowledgeable. Very pleasant buying experience. Staff and sales extremely professional and knowledgeable. Very pleasant buying experience. More

by JIMUVA Verified Customer Verified Customer

Report | Print