I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
854 Reviews
Write a Review854 Reviews of Richard Klaben
April 11, 2022
Outstanding experience and a car salesperson who was looking out for me/my desired vehicle...and a hard-to-get Bronco no less. Louis made the effort to accommodate my schedule on short notice and worke looking out for me/my desired vehicle...and a hard-to-get Bronco no less. Louis made the effort to accommodate my schedule on short notice and worked with the rest of the Klaben team to pull off a quick turnaround on my vehicle. Even on his day off he provided support and got my asks covered. Branden and Rich deserve some credit as well for their support in this car buying adventure. One of the fastest F&I transactions as well...Friday evening after 6:00 pm, I appreciate the service! More
Other Employees Tagged: Louis Polos , Branden Johnson, Denise Miller
March 29, 2022
Well my boys truck died and needed to find a in expensive car for college.What great time for this to happen. So went up to see chris Moldas (Awesomeness Maximus) well he didn’t tell me he was now off on Fri car for college.What great time for this to happen. So went up to see chris Moldas (Awesomeness Maximus) well he didn’t tell me he was now off on Friday. So I saw my man Tim Sterling. He helped out great helped us find a ecosport. Needed to wait for momma to give stamp of approval so we went in a Saturday where both Chris and Tim had costumers but both where able to take care of what we needed two swell guys. We got to talk with Christine Klaben about price because the Klaben’s have treated us like family over 20 years and she wanted to help us as much as they could. My wife and have been buying cars a trucks from Klaben for 25 years that’s how good they treat there customers or should I say family. Denise in finance was wonderful made everything quick and easy. Oh I have to give a shout to Mike Brandvold in service whom always gives great advice before and after we buy. Also it was great Mr. Klaben stop to say high. More
Other Employees Tagged: Chris Moldas, Mike Brandvold, Tim Sterling, Christine Klaben , Denise Miller
March 26, 2022
Seamless process with no tricks or gimmicks. Vehicle was as described on the internet when I arrived. Vehicle was as described on the internet when I arrived. More
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Rob Simon, David Klaben , Liz Lambes
March 23, 2022
I have been leasing vehicles through klaben for almost 10 years now. And I have always loved their services. My credit isn’t the best because of personal life situations but they were still willing to help m years now. And I have always loved their services. My credit isn’t the best because of personal life situations but they were still willing to help me instead of send me out the door. I want to give a special thanks to Tim Sterling, Douglas Lewin, Denise Miller and Richard Klaben for all going above and beyond to get me in a vehicle. I appreciate everything they have done for me More
Other Employees Tagged: Tim Sterling, Douglas Lewin , Denise Miller
March 11, 2022
This is the greatest dealership we ever had the pleasure of dealing with not once but twice. There Salesman Louis Polos is excellent he took care of my Husband and myself as he got each of us into our very of dealing with not once but twice. There Salesman Louis Polos is excellent he took care of my Husband and myself as he got each of us into our very own Brand new 2022 Maverick Trucks. He knows his job and does it well..Klaben has our vote to be number one...We will send many to them for there new Car or Truck...Keep up the Great Work Klaben and louis..We couldn't be happier with our Trucks...Hats off to Klaben.... More
Other Employees Tagged: Christine Klaben, Louis Polos, David Klaben , Denise Miller
March 04, 2022
I had a great experience at Klaben Ford. My salesperson Louis was wonderful. He listened to what I wanted in a car and helped me find the perfect one. My salesperson Louis was wonderful. He listened to what I wanted in a car and helped me find the perfect one. More
Other Employees Tagged: Louis Polos , Denise Miller
February 21, 2022
We were in the market for the 22 Ford Mavrick and our Daughter told us about klaben Ford and a salesman by the name of Louis Polos that sold her a new 22 Eco Sport .So after we went and spoke with Louis Daughter told us about klaben Ford and a salesman by the name of Louis Polos that sold her a new 22 Eco Sport .So after we went and spoke with Louis we ordered not one but two 22 Ford Mavricks..After Louis did such a great job at seeing to it we both got exactly what we wanted.and we both love are Trucks.So needless to say as long as Klaben keeps the quality of employees such as Louis we will continue to shop there and recommend family and friends. With this being said my Daughter, Husband and I rate our experience with klaben a 10 out 10... More
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Louis Polos, David Klaben , Denise Miller
February 18, 2022
Pat and his team always take care of my needs, no matter how difficult I can be 😂 you guys rock! how difficult I can be 😂 you guys rock! More
Other Employees Tagged: Christine Klaben, Michael Van Hoose , Alisea Kight, Patrick Sandy, Steve Workman
February 18, 2022
Mike was super helpful when guiding my fiancé and I through the car buying process and we both love our new cars. through the car buying process and we both love our new cars. More
Other Employees Tagged: Michael Uzl II , Denise Miller
February 13, 2022
This is the fourth vehicle my family has gotten from Klaben we are never disappointed. Lewis and Mr. Klaben are top notch! Klaben we are never disappointed. Lewis and Mr. Klaben are top notch! More
Other Employees Tagged: Tim Sterling, Jennifer Bowen, Louis Polos