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Richard Klaben
940 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
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940 Reviews of Richard Klaben
February 13, 2025
I experienced professional, swift, and personalized service. David Mitchell and the whole team were great service. David Mitchell and the whole team were great More
by Colleenmccaughey
Other Employees Tagged: David Mitchell, David Klaben
February 13, 2025
Klaben always treats me great! I’ve bought many vehicles and can’t say I’ve ever had a bad time! I’ve bought many vehicles and can’t say I’ve ever had a bad time! More
by Epyon
Verified CustomerOther Employees Tagged: Jennifer Bowen, Louis Polos, David Klaben
February 08, 2025
Everyone was friendly and personal. I was greeted right in the parking lot and given a warm welcome. Luke explained everything throughly and answered any questions I had (especially reg I was greeted right in the parking lot and given a warm welcome. Luke explained everything throughly and answered any questions I had (especially regarding the service being it was a used car). There was no pushy sales and I always felt comfortable. Rich (the owner) was walking around and made sure to introduce himself. During finance they explained the options well, explained the packages and costs and again were never pushy. Before I left Luke made sure to show me all the features, made sure I was set up with the app, and even scheduled my first service. A great experience all around. More
by Brandonmbutorac
Other Employees Tagged: Jennifer Bowen , Luke Deegan
February 06, 2025
They treat you like family they go above and beyond I would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? More
by carguy,Frank123
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Christine Klaben, Jennifer Bowen, David Klaben
January 31, 2025
Chris was more than professional and extremely helpful in every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team More
by nategilbert
Other Employees Tagged: Chris Moldas, Tim Sterling, Tom Alcorn, Louis Polos, Justin Fisher
January 29, 2025
Mid November my father was involved in an accident and needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the acci needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the accident, and coordinated with Chris to drop off the vehicle. Insurance was quick to deem a total loss which was unacceptable so Artie and myself fought and finally got the insurance to approve repairs. Repair process was seamless, vehicle came out better than new! Much thanks for the entire team at Klaben Body Shop! As always, thanks to the entire organization for the continued help over the years! More
by b_brinko
Other Employees Tagged: Mona Crooks, Artie Gissinger, Christine Klaben, Jennifer Bowen, David Klaben , Chris Fritz
January 28, 2025
We are always treated like family at Klaben. It's why we keep going back. It's why we keep going back. More
by jc24
Other Employees Tagged: Kim Wolfram, Christine Klaben , Mike Cooney
January 13, 2025
The Service Center is the reason for me to return to this Dealership to buy another vehicle. The Service at Klaben is second to none. Dealership to buy another vehicle. The Service at Klaben is second to none. More
by Fordfan
Other Employees Tagged: Jennifer Bowen, Michael Uzl II, David Mitchell, David Klaben , Mike Cooney
January 11, 2025
Very professional. Thoughtful staff. Felt very comfortable working with sales team. Finance person top very knowledgeable. Staff went above/beyond. This is my 3rd K Thoughtful staff. Felt very comfortable working with sales team. Finance person top very knowledgeable. Staff went above/beyond. This is my 3rd Klaben car. 2 I purchased by myself. Thank you for helping me thru the the process. Explained it thoroughly step by step. Mary Keidel More
by MAKEIDEL5551
Other Employees Tagged: Chris Moldas, Christine Klaben, Jennifer Bowen, Christopher Volk
January 07, 2025
Luke was amazing to work with. He listened to my needs and matched me with the perfect vehicle. He went out of his way to move my crossbars from my trade in to my new vehicle. It w He listened to my needs and matched me with the perfect vehicle. He went out of his way to move my crossbars from my trade in to my new vehicle. It was a smooth deal. I really appreciate him and the team at Klaben. More
by atjw247
Other Employees Tagged: Roscoe Woodberry, Kim Wolfram, Sean Bradford, David Mitchell, David Klaben, Justin Fisher , Mike Cooney, Luke Deegan
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