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Richard Klaben
935 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 3 mos
Industry Experience
52 yrs, 4 mos
935 Reviews
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935 Reviews of Richard Klaben
January 29, 2025
Mid November my father was involved in an accident and needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the acci needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the accident, and coordinated with Chris to drop off the vehicle. Insurance was quick to deem a total loss which was unacceptable so Artie and myself fought and finally got the insurance to approve repairs. Repair process was seamless, vehicle came out better than new! Much thanks for the entire team at Klaben Body Shop! As always, thanks to the entire organization for the continued help over the years! More
by b_brinko
Other Employees Tagged: Mona Crooks, Artie Gissinger, Christine Klaben, Jennifer Bowen, Chris Fritz, David Klaben
January 28, 2025
We are always treated like family at Klaben. It's why we keep going back. It's why we keep going back. More
by jc24
Verified CustomerOther Employees Tagged: Kim Wolfram, Christine Klaben , Mike Cooney
January 13, 2025
The Service Center is the reason for me to return to this Dealership to buy another vehicle. The Service at Klaben is second to none. Dealership to buy another vehicle. The Service at Klaben is second to none. More
by Fordfan
Other Employees Tagged: Jennifer Bowen, Michael Uzl II, David Mitchell, David Klaben , Mike Cooney
January 11, 2025
Very professional. Thoughtful staff. Felt very comfortable working with sales team. Finance person top very knowledgeable. Staff went above/beyond. This is my 3rd K Thoughtful staff. Felt very comfortable working with sales team. Finance person top very knowledgeable. Staff went above/beyond. This is my 3rd Klaben car. 2 I purchased by myself. Thank you for helping me thru the the process. Explained it thoroughly step by step. Mary Keidel More
by MAKEIDEL5551
Other Employees Tagged: Chris Moldas, Christine Klaben, Jennifer Bowen, Christopher Volk
January 07, 2025
Luke was amazing to work with. He listened to my needs and matched me with the perfect vehicle. He went out of his way to move my crossbars from my trade in to my new vehicle. It w He listened to my needs and matched me with the perfect vehicle. He went out of his way to move my crossbars from my trade in to my new vehicle. It was a smooth deal. I really appreciate him and the team at Klaben. More
by atjw247
Other Employees Tagged: Roscoe Woodberry, Kim Wolfram, Sean Bradford, David Mitchell, David Klaben, Justin Fisher , Mike Cooney, Luke Deegan
November 22, 2024
I’ve known Richard Klaben for many years. . Also the service department employees are very helpful…. . Also the service department employees are very helpful…. More
by N8RKA1
Other Employees Tagged: Mike Brandvold, Wayne Smith
November 20, 2024
This is my third time leasing a car from Klaben. The team at Klaben made the car buying process a breeze. Luke Deegan made sure the car I was purchasing had all the features I was looking for. The team at Klaben made the car buying process a breeze. Luke Deegan made sure the car I was purchasing had all the features I was looking for. More
by Samantha.Bording
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Jennifer Bowen, David Mitchell, David Klaben, Ryan D'Achille, Justin Fisher , Mike Cooney, Luke Deegan
November 10, 2024
Kyle Crowe, Justen Fisher in Finance, and other team members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was "Jonney on the Spot" with everything I ask for. I could count on him to be there when I needed and if he could not be contacted, he returned calls within a few minutes. My wife Micky and I could not ask for a better experience buying a new truck. More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Christine Klaben, David Klaben, Justin Fisher , Tyler Schultz
October 19, 2024
This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More
by bstrig
Other Employees Tagged: Tom Alcorn, Christine Klaben, Jennifer Bowen, Sean Bradford, Michael Uzl II, David Klaben, Angela Mazzagatti, Gavin Fano , Scott Burghardt
October 17, 2024
What can I say - after having had a poor experience with a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell into the gentle hands of a true professional. If you had clay and were to build the most professional auto salesperson - the result would look a great deal like Gary. But looks can be deceiving - but the heart and soul of any person cannot be. I recommend Gary quite highly - not because of his outward appearance - but what is inside if him. More
by marf2007
Other Employees Tagged: David Klaben, Gary Iuliano
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