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Richard Klaben
940 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
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940 Reviews of Richard Klaben
November 22, 2024
I’ve known Richard Klaben for many years. . Also the service department employees are very helpful…. . Also the service department employees are very helpful…. More
by N8RKA1
Verified CustomerOther Employees Tagged: Mike Brandvold, Wayne Smith
November 20, 2024
This is my third time leasing a car from Klaben. The team at Klaben made the car buying process a breeze. Luke Deegan made sure the car I was purchasing had all the features I was looking for. The team at Klaben made the car buying process a breeze. Luke Deegan made sure the car I was purchasing had all the features I was looking for. More
by Samantha.Bording
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Jennifer Bowen, David Mitchell, David Klaben, Ryan D'Achille, Justin Fisher , Mike Cooney, Luke Deegan
November 10, 2024
Kyle Crowe, Justen Fisher in Finance, and other team members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was "Jonney on the Spot" with everything I ask for. I could count on him to be there when I needed and if he could not be contacted, he returned calls within a few minutes. My wife Micky and I could not ask for a better experience buying a new truck. More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Christine Klaben, David Klaben, Justin Fisher , Tyler Schultz
October 19, 2024
This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More
by bstrig
Other Employees Tagged: Tom Alcorn, Christine Klaben, Jennifer Bowen, Sean Bradford, Michael Uzl II, David Klaben, Gavin Fano , Scott Burghardt, Angela Mazzagatti
October 17, 2024
What can I say - after having had a poor experience with a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell into the gentle hands of a true professional. If you had clay and were to build the most professional auto salesperson - the result would look a great deal like Gary. But looks can be deceiving - but the heart and soul of any person cannot be. I recommend Gary quite highly - not because of his outward appearance - but what is inside if him. More
by marf2007
Other Employees Tagged: David Klaben, Gary Iuliano
October 17, 2024
Kim, along with the entire operation of Klaben (pick any dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer walks or drives onto the lots without fear and leaving feeling that they joined a new family. One would be mistaken if they did not visit Klaben - be it for a new/used vehicle, service or body repairs. I should know - I have had all these experiences multiple times for the past 10 years +. More
by marf2007
Other Employees Tagged: Kim Wolfram, Tom Alcorn, Christine Klaben, David Klaben, Gary Iuliano
October 15, 2024
Mona is the best, will come to Klaben as long as Mona will help me. she explains everything, does a great job. will help me. she explains everything, does a great job. More
by nancy415
Other Employees Tagged: Mona Crooks, Louis Polos , Scott Burghardt
October 10, 2024
Tyler Is very knowledgeable on the product lines and he was excellent on following up with any questions directed his way! was excellent on following up with any questions directed his way! More
by Tomjenright
Other Employees Tagged: Joe French, Tyler Kline, Christine Klaben, Jennifer Bowen, David Klaben
September 30, 2024
This is my second vehicle purchased at Klabeb. I keep returning because of the no pressure sales and the excellent service. I keep returning because of the no pressure sales and the excellent service. More
by Fordfan
Other Employees Tagged: Kim Wolfram, Christine Klaben, Jennifer Bowen, Michael Uzl II, David Mitchell, David Klaben , Mike Cooney
September 28, 2024
I would give Klaben 10 stars if I could! David Mitchell was great he deserves 10 stars also. I was never made to feel uncomfortable about my situation. They all are great and I enjoyed the l David Mitchell was great he deserves 10 stars also. I was never made to feel uncomfortable about my situation. They all are great and I enjoyed the like family atmosphere! More
by saundralarkins
Other Employees Tagged: David Mitchell , Angela Mazzagatti
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