Sean Bradford | Page 14

Great service. Coming all the way from Cleveland because of Sean Bradford and his team of very efficient, polite, and great professionals Coming all the way from Cleveland because of Sean Bradford and his team of very efficient, polite, and great professionals More

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Mona went above and beyond. She helped to diagnose my auto issue and I am satisfied with the answers. I will return to this service department in the future. Thank you Mona. She helped to diagnose my auto issue and I am satisfied with the answers. I will return to this service department in the future. Thank you Mona. More

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Mario and Sean in the service center helped us out of a bad situation and went to bat for us when our warranty company wouldn’t help us. They also made sure that we had a vehicle to drive our for our famil bad situation and went to bat for us when our warranty company wouldn’t help us. They also made sure that we had a vehicle to drive our for our family vacation and are absolutely a 5 Star Service Center. Thank you very much for your compassion and understanding. More

by SNOWRYDER98 Verified Customer Verified Customer

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All service personnel are very courteous and professional. They kept me up-to-date on a regular basis. professional. They kept me up-to-date on a regular basis. More

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Tyler is great to do with, he’s knowledgeable, caring, and very professional. I’m glad he is my rep! I look forward to my next interaction with him in person or over the phone and very professional. I’m glad he is my rep! I look forward to my next interaction with him in person or over the phone More

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Great place they treat you like family. Needed an oil tire rotation, and it was time for a coolant flush. Mike Brandvold checked me in took care of everything, also I send in my oil for tes Needed an oil tire rotation, and it was time for a coolant flush. Mike Brandvold checked me in took care of everything, also I send in my oil for testing he made sure that the guys got me my sample. All the work was done by the end of the day. Best dealership period. Gotta give shout out to Chris “ awesomeness Maximus” Moldas talked with him my wife’s bronco lease is coming due so he’s on top of it. More

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I can't say enough good things about Klaben Ford. I had a problem with tires on a leased vehicle and the took the time to meet with, examined my tires and offered solutions for down the road. I hav I had a problem with tires on a leased vehicle and the took the time to meet with, examined my tires and offered solutions for down the road. I have always leased/purchased vehicles from Klaben my service was often done closer to home. /Going forward I will take the drive to service my vehicle. Excellent customer service! More

by adietz Verified Customer Verified Customer

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Tyler and Sean always provide timely, great customer service! Service appointment was easy to make. service! Service appointment was easy to make. More

by C. Carter Verified Customer Verified Customer

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I, my family and many friends have had a tremendous amount of experiences with Klaben over the past decade. Klaben offers and provides the best customer care, quality product, service and workmanship. amount of experiences with Klaben over the past decade. Klaben offers and provides the best customer care, quality product, service and workmanship. The best dealership I have ever worked with. Great deals, honesty, integrity, outstanding workmanship and service are Klaben’s trademark!! Extremely satisfied customer! Highly recommend!! More

by Saxgod Verified Customer Verified Customer

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From Rich Klaben to Scott Burghardt, to Christine Klaben, Angela, Jenn, Steve - Best customer service ever. Always respected my wishes and spoke to me, not at me. The entire sales force feels like a family t Angela, Jenn, Steve - Best customer service ever. Always respected my wishes and spoke to me, not at me. The entire sales force feels like a family to me and that’s why I’ll always return to Klaben. I have to say Scott Burghardt is a real professional even though I tried throwing him off his game at times, (Jokingly of course) he remained vigilant, courteous and professional. Thanks to David Klaben for recommending him to me. I highly recommend Klaben for their atmosphere of respect for their customers and themselves. Can’t leave out the Service department Tom Alcorn and Sean are top notch Managers who I enjoy thoroughly in our conversations. They really go above and beyond to make my service appointments go smoothly. From Mario, to Kim, Mona, Mike and all the rest of their team - Congratulations ! Always remember, like I did with Nestle “Be consistent and fair with whoever you come into contact with” That mindset is what taught me that people -everything, whether it’s business, manufacturing or customer service - A company is only as good as the people who work there. Treat them with respect and it will come back to you two fold. Thanks for all your efforts as I truly appreciate you all. John and Becky Trigilio More

by jjtjr57 Verified Customer Verified Customer

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