Tom Alcorn
Tom Alcorn at Klaben Ford Lincoln

Tom Alcorn

Service Manager / Safety Coordinator

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
415 Reviews

36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.

Dealership Experience

38 yrs, 4 mos

Industry Experience

38 yrs, 4 mos

Specialties & Trainings

Master Service Manager and Master Technician

5.0

415 Reviews

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415 Reviews of Tom Alcorn

October 10, 2025

Dealership Rating
Employee Rating

Klaben Ford is top notch, wouldn’t go anywhere else. Mona is an elite service advisor, best in the business. More

by tcasto9322
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 10, 2025

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Employee Rating

The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. More

by tcasto9322
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 08, 2025

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I did this survey twice already in the last five days thank you very much More

by mhoffa984
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2025

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Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers More

by mhoffa984
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 01, 2025

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Employee Rating

Rob and Tom in service are outstanding! Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with For More

by hexe.13
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Simon

September 19, 2025

Dealership Rating
Employee Rating

It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first More

by Trom
Sales Price Transparency
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Recommend Dealer
Yes

September 15, 2025

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Fixed issue with missing tire lug wrench. Also a tire issue. Thanks for the help. More

by Fvaudrin1
Workmanship
Service Communication
Recommend Dealer
Yes

September 13, 2025

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Those dealership has a large inventory and they are always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. More

by SMDARROW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe French, Kim Wolfram

August 21, 2025

Dealership Rating
Employee Rating

Though & great service every time I’m there. Always on top of what I need replaced or looked at. More

by Sandy
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

August 20, 2025

Dealership Rating
Employee Rating

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
Service Price Transparency
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Recommend Dealer
Yes
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