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Tom Alcorn
Refer Me
Tom Alcorn | Page 7
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
358 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
36 yrs, 11 mos
Industry Experience
36 yrs, 11 mos
Specialties & Trainings
Master Service Manager and Master Technician
358 Reviews
Write a Review
358 Reviews of Tom Alcorn
November 12, 2022
Great service. Does what he says. I will recommend him to my friends for new cars Does what he says. I will recommend him to my friends for new cars More
by Dog
Other Employees Tagged: Kim Wolfram, Jennifer Bowen, Christopher Volk, Tyler Schultz, Rob Simon
Helpful 
October 25, 2022
Great dealership went out of there way to help and provided excellent service .Thank you . provided excellent service .Thank you . More
by jrblakney
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Carl Bujorian, Sean Bradford , Alisea Kight, Denise Miller, Mario Palomba
October 21, 2022
FANTASTIC service as always ~ We only schedule with Kim Wolfram, as she is the best ~ she is the only reason we continue our ford services at Klaben ~ She always does everything she can to assist the custo Wolfram, as she is the best ~ she is the only reason we continue our ford services at Klaben ~ She always does everything she can to assist the customers ~ Excellent customer service skills and Extremely knowledgeable. 20 plus year Klaben customer!! More
by JDAVIS8176
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Sean Bradford , Mario Palomba
October 18, 2022
Cordial. Accommodating. They are Helpful. Thorough. Extremely reliable I have used them for years and trust them Accommodating. They are Helpful. Thorough. Extremely reliable I have used them for years and trust them More
by TPITTINGER
Other Employees Tagged: Mike Brandvold
September 28, 2022
Although rating the people above topnotch, I must say the ENTIRE Klaben Team is outstanding. Walking into this dealership you feel comfortable and not pressured like other dealerships. Everyone is accommodat ENTIRE Klaben Team is outstanding. Walking into this dealership you feel comfortable and not pressured like other dealerships. Everyone is accommodating and friendly. We have dealt with the sales team, service team and Quicklane across the street. Can't say enough about this dealership-they make you feel like family. You will not be disappointed. More
by bstrig
Other Employees Tagged: Artie Gissinger, Richard Klaben, Christine Klaben, Jennifer Bowen, Sean Bradford, David Klaben, Scott Burghardt, Angela Mazzagatti , Patrick Sandy
September 04, 2022
Tom is a first-class Service Manager who is dedicated to quality and integrity in the service experience with Customer satisfaction. quality and integrity in the service experience with Customer satisfaction. More
by fmetzger
Other Employees Tagged: Kim Wolfram
July 12, 2022
had rain guards on did a great job put on a wire we needed for the wheelchair lift needed for the wheelchair lift More
by boop73
Other Employees Tagged: Joe French
June 20, 2022
Needed some new tires. Of course there is only one place to go Klaben Ford. Mike Brandvold is my service writer, Mike is extremely knowledgeable on all auto mechanical need Of course there is only one place to go Klaben Ford. Mike Brandvold is my service writer, Mike is extremely knowledgeable on all auto mechanical needs. So with out haste Mike had prices and all the discounts available to me used FordPass points and the price was the lowest around. While preforming the tire change they damaged one of my wheels, but Klaben stepped up and replaced. After driving awhile I could feel a shaking in my steering wheel. Called Mike said bring it back in for a rebalance, he said sometimes the bigger tires need rebalanced. That’s where Eric comes in I trust him the most for suspension and tire service. Talked with Eric,Mike,Tom, and Sean. I guess to of my where beyond be able to be balanced. I was unsure how they could have my truck leave this way in the first place. I wasn’t to happy, but after talking about some tires come with problems, they made everything right. So Klaben is still the place I only go and will be. From my two salesmen Chris “awesomeness Maximus” and Tim sterling and the service team they treat you like family. And that’s why I have been buying and servicing my vehicles there for over 20 years. More
by firegav
Other Employees Tagged: Chris Moldas, Mike Brandvold, Tim Sterling, Sean Bradford , Eric Chapman
June 17, 2022
Service and staff was exceptional as always Kim Wolfram is very knowledgeable and professional and is knew of the reason I continue to go to Klaben for all my service needs. Couldn’t ask for anyone better is very knowledgeable and professional and is knew of the reason I continue to go to Klaben for all my service needs. Couldn’t ask for anyone better and overall experience with Klaben is 10 out of 10 More
by Dronowski1969
Other Employees Tagged: Kim Wolfram
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