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Tom Alcorn
Tom Alcorn | Page 7
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
433 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
Master Service Manager and Master Technician
433 Reviews
Write a Review
433 Reviews of Tom Alcorn
October 19, 2024
This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More
by bstrig
Verified CustomerOther Employees Tagged: Richard Klaben, Christine Klaben, Jennifer Bowen, Sean Bradford, Michael Uzl II, David Klaben, Angela Mazzagatti, Gavin Fano , Scott Burghardt
October 17, 2024
Kim, along with the entire operation of Klaben (pick any dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer walks or drives onto the lots without fear and leaving feeling that they joined a new family. One would be mistaken if they did not visit Klaben - be it for a new/used vehicle, service or body repairs. I should know - I have had all these experiences multiple times for the past 10 years +. More
by marf2007
Other Employees Tagged: Kim Wolfram, Richard Klaben, Christine Klaben, David Klaben, Gary Iuliano
October 15, 2024
I have been doing business at Klaben for many years, both in purchasing new cars and getting them serviced. When body work and paint is required, I always get the work done at Klaben Body. in purchasing new cars and getting them serviced. When body work and paint is required, I always get the work done at Klaben Body. More
by luckyshot41
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Wayne Smith
September 30, 2024
I don’t think I can write enough good things about the team of people at Klaben and my experience with them to describe what they did for me. From getting me in a rental car for over 2 weeks to giving me team of people at Klaben and my experience with them to describe what they did for me. From getting me in a rental car for over 2 weeks to giving me the best deal possible on a car, they made the most out of a bad situation. I will always recommend Klaben! More
by Erika Scott
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, Michael Uzl II, Bo Stewart, Gavin Fano
September 29, 2024
Like the convenience of having other issues looked at during my scheduled oil change. I appreciated the option have issues fixed at that time or not. during my scheduled oil change. I appreciated the option have issues fixed at that time or not. More
by Sandy
Other Employees Tagged: Anthony Thurman Jr , Service Tech Greg
September 27, 2024
Team went above and beyond. To help me with a vibration it turned out to be tires that. They did not install but fixed the problem anyways. Thank you team. To help me with a vibration it turned out to be tires that. They did not install but fixed the problem anyways. Thank you team. More
by Jschrenk84
Other Employees Tagged: Mona Crooks
September 20, 2024
Quick and efficient! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! More
by Katelyn_McClure22
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Sean Bradford, Chris Fritz, Brandon Bart, Ryan D'Achille, Dylan Becker, Gavin Fano, Seth Fairchild
September 14, 2024
Excellent customer service and able to o get an appointment when convenient for me. The entire staff was friendly and helpful appointment when convenient for me. The entire staff was friendly and helpful More
by Lball
Other Employees Tagged: Anthony Thurman Jr
September 11, 2024
I absolutely trust my car to the Klaben Team. 11 years and counting. I'm a Courier, so I need to know that my car is safe for the long roads ahead. They go above and beyond to make sure everythin 11 years and counting. I'm a Courier, so I need to know that my car is safe for the long roads ahead. They go above and beyond to make sure everything is as is should, and keep me aware of potential issues and wear in advance. More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford, Steve Sigmund
September 06, 2024
Gavin was awesome! I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. More
by jenessareynolds
Other Employees Tagged: Gavin Fano
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