On 5/25/2013 11:39:03 AM trwilliamson wrote:
As usual my experience South Hills Nissan service was excellent. I think the price was fair, and everything was done in time and to my satisfaction. when I picked up the car, there was a slight problem with my aftermarket auto starter fob not working. this was late on Friday afternoon. I am very pleased to say that Zach went out of his way to get this resolved to my complete satisfaction. he could have dumped it in my lap (I've had that happen at other dealerships) but no, he went the extra mile and we got it resolved late on a Friday afternoon kicking off Memorial Day weekend. Win-win for everyone.
Kudos to Zach for taking responsibility to 'make it happen' at your dealership. I have had similar positive experiences with Greg in past service appointments.
that type of service is what keeps me coming back to Cochran Nissan for my last 2 Pathfinders and one Murano. I plan on looking at new cars within a year and your dealership will get first shot.
take care and keep up the great service.On 5/25/2013 11:36:08 AM Racman wrote:
Worked fast and hard to find financing and a car to fit my needs and being 18 with very fresh credit the financial part of the had to be extra hard