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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,728 Reviews

4,728 Reviews of Klaben Ford Lincoln - Service Center

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May 16, 2024

Joe and the Klaben family of dealers have been very friendly and always go beyond what is expected. Always enjoy my experience with Joe and Klaben. More

by azar1139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

I always feel very confident in Joe. I aleays know that my concerns will always be addressed and handled. Joe is the best!! Thank you Joe! More

by espymartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Glad I have a Body Shop I can lean on when my vehicle gets damaged. I want to thank Chris Fritz for providing great service for my auto claim. He kept me updated and even sent pictures on the progress. I More

by njohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Always a pleasure to work with them and especially Kim Wolfram. She is the best!! More

by BOGGSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

All of your personnel are competent Friendly, knowledgeable. And very thorough. Thank you to all?!? More

by ritapittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crooks very competent
May 14, 2024

Anthony made everything easy on me, regularly called to update whenever necessary, and even looked into the extended warranty and fixing a recall I didn’t know about. I originally had to wait a couple week More

by jmrocks7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

The service I received at Klaben's has been the best of any car dealer I have dealt with. Whether it is Sales, Service or the Collision Center. They have all been the best in the business to work with! More

by RVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Easy to schedule, timeframe worked well and finished when expected. Customer service is top notch. More

by thecoverts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The service was complete and quick. I was able to get the extra cabin and air filter replaced at the same visit. More

by Anisa Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Kristen kept in contact with me every few days with an update on my truck.👍 More

by spbretland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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