I normally don’t post reviews, but I feel like others - DR
I normally don’t post reviews, but I feel like others should know about my experience at Horne Hyundai Apache Junction with my 2016 Tucson.
Back in May, I brought my car in for a P0299 Turbo Underboost code. The dealer diagnosed it as a bad turbo and quoted me $3,300. I saved up and returned in July to get the turbo replaced.
Here’s the problem: immediately after the repair, the same exact code came back. Only then did they decide to check the catalytic converter, which they found was clogged. That was another $3,200 estimate (or $1,300 for an aftermarket option).
From what I’ve since learned, Hyundai service procedures and basic industry best practices require checking the catalytic converter when diagnosing a P0299. A simple backpressure test, O₂ sensor analysis, or visual inspection should have been done before recommending a $3,300 repair. None of that was done.
So now, I’m out $3,300 for a turbo replacement that did not fix my car, and I’m left with the same drivability issue unless I spend thousands more.
Needless to say, I’m very disappointed in how this was handled. A proper diagnosis would have saved me thousands of dollars and a lot of stress.
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