Got exactly what I wanted - even had cooled seats. - LC
Because I was trading in a car that was still upside down, the dealership worked with us for several days to get the trade-in, new car price and payments all aligned. I was able to get the car I wanted and look forward to the cooled seats when summer temperatures soar.
Top Reviewed Specialists At This Dealership
Great experience - Dbyrum
We had a great experience buying our F250 and are so grateful for the customer service we received. Mike, our salesman, was professional, helpful, and provided all the information we requested. Thank you!
New King Ranch - Trade in with issues. - Chris
Having some issues with my truck. Lana, Marcus, Jonathon, and GM Jason Hooe looked at the issues and made me incredibly happy with a great deal on a new truck. I’m a return customer and they went above and beyond to meet my expectations and present a deal that was more than fair. Thanks guys.
top of the line experience. - darlene burk
We had a very wonderful experience with bobby and felt like family with all involved with our sale. Great dealership. Bobby was soooooooo good at explaining everything. He knows about the cars he's selling thats for sure. Smith Ford is lucky to have him as a salesman. He is a top of the line salesman.
Internet Sales Director
We bought the auto we were looking for - DonB
We went to the dealer looking for a specific car and for a specific price. Bill Carter didn't beat around the bush and we quickly closed the deal. That is the way I had hoped it would go. It is the ONLY way to buy a car! Go see Bill if you are looking to buy a car.
Internet Sales Manager
Great service. - Frank
In the last three years have went to Clay Maxey Ford for service three times. Left angry the first time and a little upset another. Today I went for the Ford Works service and Computer Flash as I installed a oem remote starter. I left totally happy. I was at the point of thinking about timing service on my truck for trips up north to see family but their service department today (rep. Haley Estes and the service manager) changed my mind about This dealership. I will be having my future service done there and they have a customer for life as long as they give me this type of service.
Excellent Experience - Love my new Edge
This was our first purchase at Glen Sain and we were very pleased with the experience. Everyone was very helpful and kind, they did not pressure us, instead they simply tried to help us find what we wanted at a good price. We worked with Randy and he went out of his way to make us happy with our purchase and we really appreciated that. It was an overall great experience and we are loving our new Edge.
Great Customer Service - Emolynjo
Leif Harriman is a terrific Salesperson! If you are looking for a car Lewis is the place to go and Leif the salesperson you want!
Sales Experience - YP 1889
My experience with Ross Ford Toyota and Mr. Cassell was excellent. he found exactly what me and my son was looking for and got us in a price range that fit our budget. The staff was very friendly and even gave us a jar of honey to sweeten the deal. I look forward to sending all my friends and family to see Mr. Cassell at Ross ford Toyota in Wynne, Ar.
Smackover Motors Has Been Taking Care of Me Since 1976 - Jim Cook
Since 1976, all of my work trucks except one have come from Smackover Motors. Buying from another dealer just ONCE was enough to teach me just what a great dealership that Smackover Motors is.
They have taken great care of my oil field work truck needs, and always made sure I was completely satisfied. They are friendly and always have time to listen to my concerns. When I shopped around before a purchase and then asked them what they could do for me on a trade, they ALWAYS gave me a better deal, without knowing the deal they were competing with.
Smackover Motor Sports is the real deal. As their old commercials used to say, "Smackover Motors, the little dealership with the big heart".
Call 870-725-3961 and see what they can do for you.
New car purchase - Michelle Wojcik
Best auto buying experience ever. Very smooth process they worked hard to make my deal work! I would recommend this dealer to anyone!!! Very friendly.
Great sales and financing team! Highly recommend! - NathanA
Great sales and financing team! They found and put me in the truck of my dreams! I highly recommend them and will definitely be returning in the future. Thanks!
Door repair - Ford Man
Rear door on my pickup truck would not open, called Cavenaugh and was told to bring it on in. Got in but waited 2 hours
Unhappy - Mary Vineyar
We bought a used truck from them. By the time we got home, it was making a terrinle noise and was losing power. We had to get it fixed which cost us almost $2,000. They would do nothing to help.
Randall Ford - Drewduncaniii
Peter and the Randall Ford staff were amazing!!!
I would recommend this dealer to anyone looking for a quality Ford truck. Can't say enough good things about these guys.
Professional and Knowledgeable- Don Pullen - Ford makes me Happy
First thought when it's time to car shop. Go when the Dealer-ship is closed. I've always been a Ford Truck person. When looking for my new truck and features I wanted, Don Pullen was there with all the right answers and suggestions.
Has my vote when buying a new truck and Salesman by my side. Riser has several selections to chose from. Go check them out.
SO EASY!! - nick8282
Thanks Ford of West Memphis for helping me get my first car. I picked out the car I wanted he texted me videos, pictures even a credit app that my parents could feel out online without ever having to go to the dealership! THANKS NICK!!! I LOVE MY NEW CAR! We even had the same name!
Recall Notice - MrsStewsrt11
Took my 2016 Explorer in for a recall notice. Staff was courteous and professional. Adam explained that entire process of what was done to vehicle and the outcome. He had excellent customer service.
Great dealership - Bigdaddy
We have bought several trucks and cars from Crain in Jacksonville, we have had great customer service every time! Definitely would recommend to our family and friends!!!
Do go there - Nomore
Took my f250 that was under warranty for repair of 2 problems. They solved one but not the other. Additionally they charged a diagnostic fee plus a shop fee for a vehichle with a bumper to bumper warranty. I had to pay it. When I asked what the shop fee I was told it was for rags and stuff.
Do yourself a favor, if you need something worked on or want to buy a Ford. Go to Malvern or Little Rock.
Run away as fast as you can! - kvou812
Run away as fast as you can. My Daughter bought a Mustang with a salvage title, and yes I know salvage title vehicles are "as-is". However, the car was bought based on the carfax which showed it was totaled due to non-collision damage and there were no mention of the airbags ever being deployed. Fast forward 6 months later and when we attempted to have the airbags replaced via recall, it was discovered that though the airbags were present, the device that deploys them was missing (clockspring) and that the control modules and sensors would have to be replaced as well due to the airbags have been deployed at some point. When I called Hope auto to discuss this ($1300 to get the airbags working again) they were rude and completely uninteresting in standing behind what they sell (in this case a death trap to a 19 year old), and I ended up hanging up on them as they are worthless after the sale. I'll add that we let them do an oil change once on the car after it was bought (They stated a system check showed everything was fine....lies) and they cross threaded the drain plug so on the subsequent oil change the plug was difficult to remove and had to be replaced. That pretty much show the competency of the service department...if they can't do an oil change right then they probably can't do anything else right either! Incompetent liars that sell lemons and deathtraps....stay away!
I gave this dealer the absolute lowest rating I could.... - jayh123
I gave this dealer the absolute lowest rating I could. Our visit to this dealership to purchase 2 vehicles ended at the police station filing a report on the Sales Manager. After a price could not be reached at the price the salesman first asked if we would pay today for, we decided to walk way without buying the two vehicles. As my wife left the office of the salesman, she was confronted by the sales manager and the salesman. The sales manager told her that she signed a contract and had to go through buying one of the 2 vehicles being discussed. The hand written page she signed on an otherwise blank page stated we would buy both vehicles for a set price if the dealer could accept that price... the salesman circled the one vehicle's info on the page and said we were under contract to buy the one. My wife walked away with the copy of the hand written statement and was followed out the door by both salesman and manager to our car. I began to drive away when both employees started banging on our window and standing so close to the car I was unable to safely drive away. I stepped out of the car and asked that they move back so I can leave. The sales manager then walked across the parking lot to confront me again at the exit of the lot. Less than a minute later he called me on my cell phone and continued to be rude. I informed him I was heading to the police station to address the way my wife was treated, harassed and cornered and that I would like the copies of our personal information back. He said I was "not going to get a xxxx thing...". At the police station he turned over the paperwork to the police officer and we were on our way.
De queen ford also sells new dodges. I bought my car in... - shelb75
De queen ford also sells new dodges. I bought my car in march from a different dealership and have had nothing but problems out of it. I live closer to de queen than the dealership I purchased it from so when it began having more steering problems I took it to them to work on it. They said there was nothing wrong w it. A week later my traction control went out and i couldn't control thr car at all and it would barely move. My breaks also went out. Roadside assistance came and got the car and took it back to them and it has sat on their lot for over a week now and they haven't even looked at it. They have yet to get us a rental and we spent 2 hours on the phone today trying to arrange a pick up for one. The owner was very rude and the service manager who has been there less than a week has no clue what he is doing. Then they informed us and I quote "we take care of our own here and we would appreciate it if you had the dealership you purchased the car from come pick it up off our lot" basically saying they would not service my car and they wanted nothing to do with it. They treated my mother and me like we were inferior and we didn't know what we were talking about. We informed them that this isn't the first time the car has been in the shop for serious issues and it wasn't our first rodeo. We know our warranty rights and they will never get our business again. Baboons could do their job better.
Whitson-Morgan Motor Company