Fast and friendly car buying experience - Kyle
Dylan made sure I had all my questions answered quickly and provided a very quick and efficient buying process. The truck is exactly what I was looking for and dealership made it an easy transaction.
Top Reviewed Specialists At This Dealership
Great Experience! Every time! - eskelton
Our last two cars we bought from McLarty Daniel with Trent and going forward we will only buy from Trent and McLarty Daniel!! He is so helpful and really works hard to get us what we need! McLarty Daniel has had great customer service with both of our vehicle purchases!
Service. - EDLUSK
Excellent service. Attendant was very responsive. I was greeted with a smile. Attendant took the time to explain my invoice and noted the recommended service on my next visit and the estimated cost. This information was valuable in enabling me to budget accordingly.
Lincoln Specialist/Sales Consultant/Internet Sales Manager
Saleslady and all the staff - happynewtruck2018
Everyone was so very helpful. I hadn't seen anything that I wanted for months on the service road on the way home everyday. Had been wanting a new truck forever it seemed. I had a 2010 F150 the color I loved (the beautiful Royal Blue but just wanted a new one.
They got on line found what we thought I would like. That got pretty darn close. I have yet to drive it but know that I'll be just fine especially a really good radio. Yea 94.1 The Wolf.
I would like to very graciously thank all of the people that put up with my funny ways and hope that I'll be around to deal with them again in the future.
Thank you again
Excellent Experience - Love my new Edge
This was our first purchase at Glen Sain and we were very pleased with the experience. Everyone was very helpful and kind, they did not pressure us, instead they simply tried to help us find what we wanted at a good price. We worked with Randy and he went out of his way to make us happy with our purchase and we really appreciated that. It was an overall great experience and we are loving our new Edge.
Great Customer Service - Emolynjo
Leif Harriman is a terrific Salesperson! If you are looking for a car Lewis is the place to go and Leif the salesperson you want!
Sales Experience - YP 1889
My experience with Ross Ford Toyota and Mr. Cassell was excellent. he found exactly what me and my son was looking for and got us in a price range that fit our budget. The staff was very friendly and even gave us a jar of honey to sweeten the deal. I look forward to sending all my friends and family to see Mr. Cassell at Ross ford Toyota in Wynne, Ar.
Smackover Motors Has Been Taking Care of Me Since 1976 - Jim Cook
Since 1976, all of my work trucks except one have come from Smackover Motors. Buying from another dealer just ONCE was enough to teach me just what a great dealership that Smackover Motors is.
They have taken great care of my oil field work truck needs, and always made sure I was completely satisfied. They are friendly and always have time to listen to my concerns. When I shopped around before a purchase and then asked them what they could do for me on a trade, they ALWAYS gave me a better deal, without knowing the deal they were competing with.
Smackover Motor Sports is the real deal. As their old commercials used to say, "Smackover Motors, the little dealership with the big heart".
Call 870-725-3961 and see what they can do for you.
Great Buying Experience - madees1
SW Auto was fast and respectful of my time. They had a really good selection and I was very pleased with how good my sales associate was. They were able to get me approved and on the road in a car I love! I would recommend them to anyone!
Easy to do Business With - Rrgreen
Our 2nd time buying from Ultimate Ford. All went smoothly. Great Staff of People(,from Salesperson to Finance). Alan Sollis (Salesperson) has a wonderful personality, Great Professionalism, outstanding listening skills (my husband likes to kid and talk), and above all else patiences. Which means alot to older people. Thank You again for a Very Rewarding Experience.
Quality care for their customers! - Brooke Larsen
What a wonderful experience! Every person in this office is as friendly as can be. Jesse was my salesman and I will be recommending him to everyone! If you need a new ride, this is the place to go!
New F150 - dfronab
I purchased a 2018 F150 Platinum. I have established a relationship with the dealership over the last 25 years and have always received a fair trade/deal on all my vehicles. My salesman, Cathy Donahou, was extremely patient and helpful. She was very knowledgeable about the trucks capabilities and options and explained each well both before and after the sale. Derek was easy to work with in finance and expedited the process.
Love My 2018 Ford Escape - pvalley16
Why? Because we get the best service there is in town. We love Smith Ford. This makes our 4th vehicle we have purchased. Never had problems with any of them. We love you Matt Kincaid, Internet Sales.
Three time return Customer of the same problem. - Nolan 101
After the three time bringing my truck back for AC problem, than they finds the answer. And still has to pay. Before the first time that’s all they should’ve done, but they wants to keep you coming back to drain your pocket or think you have money to buy a new one.
Great Experience - tr004
I thoroughly enjoyed my experience with this dealership. Each person I came in contact with was friendly and attentive. I felt like all of my questions were answered and that I was treated fairly. I would definitely recommend this dealership to friends and family!
Wasted two hours drive time . - screen name blank
Called dealer to see if car was still available. Salesperson called me back and described car as having a few minor scratches. I drove to Ft. Smith only to find roof had hail damage, drivers door had two foot long dent in it and tires were so bald, one I felt was as smoothe as a bald mans head. Total waste of my time and gas. Will never return to this dealer.
Unhappy - Mary Vineyar
We bought a used truck from them. By the time we got home, it was making a terrinle noise and was losing power. We had to get it fixed which cost us almost $2,000. They would do nothing to help.
The service writers must be on commission-They over book - 40yearASEMECH
The service writers are on commission- book an appointment even if it can't get in the shop the day of your appointment. Not one ASE Master Tech listed-bunch of recent students that will work by the hour cheap-A seasoned mechanic works flat rate and gets the job done ASAP-The kids back in the shop will learn as they go-Pay off Snap-On or Matco whatever and write your own ticket- Get out of the dealership and find a decent independent shop!!
Tire pressure Monitor. - fitterjohn
I have had my F-150 Lariat in 5 times for the tireprssure monitor which still goes off all the time for no reason. I guess they are not meant to work, after paying $60000 for a vehicle I would think everything should work as it is meant to be. If crain can't fix it I would think they would go to Ford and find out what to do instead of just saying that should fix it. I am tired of taking it back as I live in Benton and wasting the whole day.
Deceptive Business Practices - Ryan Newton
I wanted to like this place, but the sales manger Rob made sure I didn’t. I only gave 3 stars because we liked working with Brendan and Jessica. On Tuesday February 27th I spoke with Brendan Lee regarding a truck they had listed and let him know that we’d be up to look at it on Saturday, March 3rd. Brendan was very easy to work with and confirmed they still had the truck, confirmed the price listed on cars.com, and scheduled us to come in on Saturday since we live 3 hours from this dealership. When we arrived at the dealership we test drove the truck and everything looked good so we started to discuss purchasing the vehicle. This is when we were informed that they raised the price by $1000 from the price listed on Tuesday when I originally inquired about it. Rob gave us some shady salesman story about the prices changing due to it being a new month. He also said we should have gotten the original price in writing aw that was the only way they’d honor the price they posted on cars.com and confirmed over the phone. Despite Rob being a dishonest shyster, we were finally able to agree on a price that we were comfortable with ONLY because we have been looking for this exact truck for many months. If it was an easy truck to find we would have walked out the door as soon as we started working with Rob. We ended up making a deal at the max price we had determined we would be willing to pay for this particular truck so we were going to buy the truck regardless. Had they been hones and Rob not been involved we would have had a positive experience and would be able to recommend this dealership, but alas that is not the case. Needless to say, we’ll never buy from them again and give this warning for anyone who may do business with them: If you want to do business with these guys, work with Brendan or Jessica and avoid Rob like an STD. Also, get them to commit to a sales price in writing, because Rob will increase prices as soon as he knows someone is interested in a vehicle.
ZERO CUSTOMER SERVICE - Nolan1
Worst customer service ever!! Bought a new ford truck and a certified Lincoln Navigator here 4 months ago, they’ve had my navigator 70 days & caused it to get HAIL DANAGED WHILE THEY HAD IT....I only had it 53 total days and zero days in full operating condition as It was sold to me by salesman David Vince. Owner doesn’t even return calls or express any concern, GM and used car manager lie about everything. all they care about is making the dollar off a sale. See google review for more horrific details...
Run away as fast as you can! - kvou812
Run away as fast as you can. My Daughter bought a Mustang with a salvage title, and yes I know salvage title vehicles are "as-is". However, the car was bought based on the carfax which showed it was totaled due to non-collision damage and there were no mention of the airbags ever being deployed. Fast forward 6 months later and when we attempted to have the airbags replaced via recall, it was discovered that though the airbags were present, the device that deploys them was missing (clockspring) and that the control modules and sensors would have to be replaced as well due to the airbags have been deployed at some point. When I called Hope auto to discuss this ($1300 to get the airbags working again) they were rude and completely uninteresting in standing behind what they sell (in this case a death trap to a 19 year old), and I ended up hanging up on them as they are worthless after the sale. I'll add that we let them do an oil change once on the car after it was bought (They stated a system check showed everything was fine....lies) and they cross threaded the drain plug so on the subsequent oil change the plug was difficult to remove and had to be replaced. That pretty much show the competency of the service department...if they can't do an oil change right then they probably can't do anything else right either! Incompetent liars that sell lemons and deathtraps....stay away!
Great service. - Frank
In the last three years have went to Clay Maxey Ford for service three times. Left angry the first time and a little upset another. Today I went for the Ford Works service and Computer Flash as I installed a oem remote starter. I left totally happy. I was at the point of thinking about timing service on my truck for trips up north to see family but their service department today (rep. Haley Estes and the service manager) changed my mind about This dealership. I will be having my future service done there and they have a customer for life as long as they give me this type of service.
I gave this dealer the absolute lowest rating I could.... - jayh123
I gave this dealer the absolute lowest rating I could. Our visit to this dealership to purchase 2 vehicles ended at the police station filing a report on the Sales Manager. After a price could not be reached at the price the salesman first asked if we would pay today for, we decided to walk way without buying the two vehicles. As my wife left the office of the salesman, she was confronted by the sales manager and the salesman. The sales manager told her that she signed a contract and had to go through buying one of the 2 vehicles being discussed. The hand written page she signed on an otherwise blank page stated we would buy both vehicles for a set price if the dealer could accept that price... the salesman circled the one vehicle's info on the page and said we were under contract to buy the one. My wife walked away with the copy of the hand written statement and was followed out the door by both salesman and manager to our car. I began to drive away when both employees started banging on our window and standing so close to the car I was unable to safely drive away. I stepped out of the car and asked that they move back so I can leave. The sales manager then walked across the parking lot to confront me again at the exit of the lot. Less than a minute later he called me on my cell phone and continued to be rude. I informed him I was heading to the police station to address the way my wife was treated, harassed and cornered and that I would like the copies of our personal information back. He said I was "not going to get a xxxx thing...". At the police station he turned over the paperwork to the police officer and we were on our way.
De queen ford also sells new dodges. I bought my car in... - shelb75
De queen ford also sells new dodges. I bought my car in march from a different dealership and have had nothing but problems out of it. I live closer to de queen than the dealership I purchased it from so when it began having more steering problems I took it to them to work on it. They said there was nothing wrong w it. A week later my traction control went out and i couldn't control thr car at all and it would barely move. My breaks also went out. Roadside assistance came and got the car and took it back to them and it has sat on their lot for over a week now and they haven't even looked at it. They have yet to get us a rental and we spent 2 hours on the phone today trying to arrange a pick up for one. The owner was very rude and the service manager who has been there less than a week has no clue what he is doing. Then they informed us and I quote "we take care of our own here and we would appreciate it if you had the dealership you purchased the car from come pick it up off our lot" basically saying they would not service my car and they wanted nothing to do with it. They treated my mother and me like we were inferior and we didn't know what we were talking about. We informed them that this isn't the first time the car has been in the shop for serious issues and it wasn't our first rodeo. We know our warranty rights and they will never get our business again. Baboons could do their job better.