79 California Kia Dealers

The worst! - Tim

The worst! They told me one price and it was $250 more dollars when I got there. THEY SAID they would wash the car and did not. I myself will never bye anything from them again. Please be very careful

I recently had the pleasure of purchasing a car, and I - brianknelson22

I recently had the pleasure of purchasing a car, and I couldn't be happier with the experience. From start to finish, the process was smooth and enjoyable. The dealership staff Daniel and Jhojan were incredibly knowledgeable and helpful, guiding me through the various options and ensuring I found the perfect vehicle for my needs. Not only did they provide excellent customer service, but the quality of the car itself is exceptional. It runs like a dream, and I feel safe and comfortable every time I get behind the wheel. I also appreciated the transparent pricing and financing options, which made the financial aspect of the purchase stress-free. Overall, I highly recommend this dealership for anyone looking to buy a car. They exceeded my expectations, and I'm thrilled with my new ride. Thanks to the entire team for making this such a positive experience!

There are good because I like them and ther good thx for - Jacksonf

There are good because I like them and ther good thx for sale man name John

Go to Aryanna Kabra for a car she did a great job helping - Fabiolanaborne19

Go to Aryanna Kabra for a car she did a great job helping me get the perfect car, she was so sweet.

The customer service was great and they had quite a bit - Mak

The customer service was great and they had quite a bit of inventory on the lot. Everyone we encountered was friendly and were happy to help without being to pushy or pressuring us to buy a vehicle. The finance person was also willing to work with us on lowering the monthly payments without having to sacrifice the 10 year warranty and 4 “free” oil changes per year. I would highly recommend this location if you are looking to buy a Kia.

When I bought my new 2023 Kia Niro a couple years back, I - Adamk

When I bought my new 2023 Kia Niro a couple years back, I was definitely happy how I was treated. Not just by the salesperson, but everyone involved like the loan guy and also the guy from the service department that came over after I had purchased to go over every feature in detail no matter how long it took. I had to write a little review to counter balance some negative reviews on here. I’m definitely going to buy my next vehicle here

Extremely thankful and happy with the best team at this - Cici

Extremely thankful and happy with the best team at this dealership. Sales person Elena , Raul, and Jordan - the finance manager. Thank you for your time, patience, and commitment to your customers. Elena ensured that we had the best experience buying a new car. While these purchases tend to be stressful, Elena made sure that it went as smoothly as possible. 100 % recommended!!!

I was looking for a new car but not seriously when i - chriswalger

I was looking for a new car but not seriously when i stopped at El Cajon Kia. I was interested in a Kia Stinger and they happen to have three to choose from. Kelsey was great, no pressure sales tactics and polite conversation on the test drive. Negotiating went as expected, dealer add ons were offered and i declined. Paid the sticker price. I came in late and they didnt rush me out of there. I found an issue with the bumper before i left and asked if it could be re-painted. The first attempt was disappointing. Very poor quality with lots of defects. I asked them to paint it again, i liked the car and didnt want to walk away. The second time took a week but a loaner vehicle was provided. When i picked it up it looked fantastic! Very thankful for the Kia Team, Kelsy, Juan, and Tony, for working with me on this. and now i have a car i love!

We had a great buying experience today with Freddy. - NatalyR

We had a great buying experience today with Freddy. He was friendly and knowledgeable. It was the easiest buying experience we have ever had. We are happy with our new car and we would definitely recommend this dealership to anyone.

Beware of the Roseville Kia Dealership. - jazystorm22

Beware of the Roseville Kia Dealership. This submission is as a direct result of my horrible sales experience at the Roseville Kia Dealership located in Roseville, CA. On 5/25/24, my husband and I purchased a Kia 2024 EV9. I met with Christian Hurtado, Chad Matz, Christian Costello, and Veng Vue. Sales managers Hurtado, Vue, Matz and finance manager Costello told my husband and I the following: It is the policy of Kia that all cars purchased must include LoJack paid for by the customer. In my opinion, this was a false misrepresentation, as this is not Kia’s policy. We informed all sales managers that we had our own financing with a 6.5% interest rate; however Hurtado, Vue, Matz, and Costello told us in order to receive the $7,500 Kia incentive, we’d have to use Kia Finance America. We later found out our lienholder was B of A, not Kia Finance America. Managers submitted the customer satisfaction survey without our authorization. Managers told us in order for a smooth loan process, it was better to use our mailing address rather than our physical address since our driver’s license listed our mailing address. This resulted in an increased sales tax and delay in submitting our clean energy rebate application. Managers initially offered us a 8.99% interest rate with a 84-month term even though our FICO score was over 800. Wells Fargo denied our application saying that the “term was excessive”. Mr. Costello submitted our loan applications to several credit unions that required a membership or Sacramento residency. We received denial letters stating we failed to meet their criteria. In my opinion, this reckless submission illustrates Mr. Costello’s lack of oversight. Roseville Kia included in our sales package a “cheat sheet” directing customers on how to respond to survey questions regarding customer sales experience. The Roseville Kia Dealership should be investigated for conducting, in my opinion, unscrupulous business practices.

I was charged $300 for them to put on a gas cap, and EVEN - endra.harimurti

I was charged $300 for them to put on a gas cap, and EVEN my service representative thought it was OUTRAGEOUS! David Villalobos, the manager, refused to charge lower than what is reasonably appropriate through his discretion after hearing multiple requests. I would understand if this led to a repair to lock the service in, but it is unnecessary for my case. At a time when people are struggling and heading toward the holidays, any sound of discretion, understanding, and compassion helps. From my observation of this case, this manager and dealership have a culture of prioritizing profit over its customers. I will no longer buy or take my vehicle here from a business with such cultural practices. Instead, I will take it to Roseville, where the diagnostics are much cheaper and account for the travel.

I had my car towed in for service. - Kfudge

I had my car towed in for service. I was advised it would take 3-5 days to fix. It has been a week and they have yet to run a diagnostic to tell me what’s wrong. I reached out to the service department and was advised if you don’t want to wait you can have it towed somewhere else. I had my car towed to Kia to receive specialized care for my Kia. As a single mom I would hope they understand what a hardship not having a vehicle for a long length of time would cause. The service department could benefit from customer service training. A little empathy can go a long way. Really disappointing. I’m going to have to incure the additional expense of having my car towed to yet another mechanic. If Ball Kia cares so little about their customers may I suggest they get out of the business of customer service.

Just bought a car last Saturday June 1st from Kirby Kia - laurie j

Just bought a car last Saturday June 1st from Kirby Kia in Ventura, CA. From our terrific salesperson John Gonzales, who helped me find the perfect car (a 2024 Sportage), to Mark Morehead, who helped us with the pricing until we were satisfied, to the very end, when we got the financing and final paperwork with David Otremba. Everything was quick and seamless! I would definitely drive a bit out of my way to shop cars there again. There are Kia dealerships closer to my home but this location had a great selection of everything. I've had Cadillacs and even a nice Maserati, but I LUV my new Sportage!! Thanx Kia Kirby team :}

I still haven’t received cancellation of maintenance... - SOPHIAMJACKSON88

I still haven’t received cancellation of maintenance package. Dealer told me it included 60k and 100k mile tune up but all it is was oil changed.

warning!!! deceiving and dishonest people - yanni

so sorry i walked in this place they gave me false promises to convince me sign the contrect when i came back 1 day after i found out i wad frouded the dealership manager was agressive and scary and didnt care to hear what i had to say. be carfull from this people... i already file a complain with department of viacle investigations just wanted to warned you all before making my mistake

I’ve traded in my car here a couple times and had no - pbandi012

I’ve traded in my car here a couple times and had no issues whatsoever, the best staff and easily the best experience I’ve had with a dealership ever.

So Moe is the best!! I just bought my 2nd car from him... - Lauraflores777

So Moe is the best!! I just bought my 2nd car from him and I always feel great! He asked me alot if questions so I could think about what I really wanted.. and I got it!!! Everyone is really nice and for someone like me I felt safe and great when I left with my new Sorento!!!

Great customer service - snyds31

David was extremely helpful in getting my new kia optima. He answered all my questions and went over all of the car features with me. His manager Mani was also very nice and helpful in getting a deal done. Within a few hours I was in and out with a brand new lease. Great customer service all around.

Leonela and Romero did a great job. - brent08thomas

Leonela and Romero did a great job. Both very professional and responed quickly had the car done 3 hours

Amy had helped us . - easters3909

Amy had helped us . Start with she had a great personality.and was so helpful .had all the answers to any questions we had . Thank you Amy for all your help. The Easter’s

ooking through the reviews it seems like this dealership - SIRIRISHWELCH

ooking through the reviews it seems like this dealership is good at selling cars. But there service department is showing to be the worst in Redding! My mother in law had to have her car taken in mind you the car only has less than 40,000 miles. They have had it over two weeks, there sales keeps calling trying to get her to buy a new one when hers is already paid off and again has less than 40,000 miles. Every time she calls they just tell her they haven’t even looked at it yet ( they have had it over two weeks ). They keep messing with her on a loaner saying she was 5th on the list, then 3rd, now she is 6th. You email them and get no response. I feel they are dismissing her because she is an elderly female woman. She has missed 3 Dr. appts already and can’t miss anymore so now is having to start scheduling Ubers and come out of pocket when she only gets social security.

Warning do not use this dealership. - MJK

Warning do not use this dealership.Bait and switch. Was told that every car comes with low Jack. As well as pulse At the end of making our deal, I did not receive the low Jack, as promised in the original agreement and in financing, they tried to persuae. You to get the platinum warranty, along with them. Platinum, synthetic oil. I was able to negotiate a deal which I paid cash on so I did not finance a warranty. However, they said they would be giving me a code for the load Jack, and it was not even on the car and afterward in the car. I asked, well, how does the low Jack work? And my sales agent stated that they should have gave you the code in finance. I walked in, talked to the general manager, and she replied to me that there's no money in the deal that that was negotiated. However, my salesperson stated that it was. looked at arthur he replied sorry he put his shoulders up in the air and stated "I don't know what to say. She's the boss." Please do not use this dealership, as they will defer you and take your money. This was on May 5th 2025 They also made up additional fake emails on the contract and warranty that i'm still today.Pursuing to have them, change and have not done so yet. At at the moment. Shame on me for not asking the question. Prior to signing the contract. I do understand I have a 3 day period which they might get this car back today. I just want to warn people out there to be careful and do their homework as I spent over 6 hours at the dealership and purchased several cars and trucks over the years. This is the worst experience i've ever had. PLEASE TAKE THIS INTO CONSIDERATION WITH DEALING WITH THIS DEALERSHIP.

Turn in leased vehicle - Benthomas00

Went to turn in a lease vehicle and look for a replacement car. Sales people said their system had been down for a week and could not accommodate us. Suggested we go to Irvine Kia. Why have a dealership? Very unimpressive

Awesome staff and service! - Nathan1

I absolutely love my new Kia! The staff was very helpful and possesses excellent customer service skills! Highly recommend! The process was easy and the paperwork was much faster than I expected.

crankshaft pulley bolt - R&T

I am consistent about maintaining my car and when things come up. Had a weird vibration in the steering wheel that was diagnosed as nothing. This happened just prior to the 100,000 mile warranty expiration. I took it in again when it persisted, just slightly after the 100,000 mile warranty expired and the problem was diagnosed as a broken crankshaft pulley bolt. They also gave us the impression that they knew if was probably this problem when we brought it in originally. I was furious but what can you do. Now, years later, I receive a class action lawsuit notice about this very problem. Bad news is that I have sense tossed the receipt to prove that I had to pay the $1,000+ repair bill. Very, very frustrating.

What a nightmare. - RainyThatsMe

What a nightmare. I have said it before&I will say it again. I will never buy a Kia again because of the service centers. I love my car but the service centers are incompetent. They had my car for a month. Kept saying that my warranty company was denying a repair but when I called the warranty company they told me no repairs were submitted. I contacted corp and they tried to contact mgmt&no response. Twice I asked them to pick me up&was told someone would call me no one did. Finally got a ride there. When I walked in Dennis the mgr is who i spoke to. They called the warranty right in front of me. The clerk was only informing the warranty company of part of the repair. When they had the whole story it was covered in an instant. When I picked up my car my sun roof opened less then it did when I dropped it off. I brought the vehicle back and they first tried to make me pay ANOTHER diagnostic fee and they are stating that the warranty company won't cover the entire time for the repair. I called the warranty company&they cover the manufacturers suggested repair time plus 40%. The dealership service center says they cannot repair it in the covered time. Do not take your vehicle here. They are a nightmare. They literally caused the problem with the last repair and want to charge me to fix it. I'd upload video proof if allowed.

I bought a used car from B.S. (Sales Consultant) for... - jianyun

I bought a used car from B.S. (Sales Consultant) for >$10,000 and accepted the high loan interest they provided. Car died on the freeway on the same day while I driving back from the dealer. It was very dangerous because the car suddenly died on the freeway, and my pregnant wife was also in the car. I barely managed to pull it over and called AAA for help. The car was towed to an auto repair recommended by AAA. They found that the alternator was dead, and the battery was newly replaced so that the problem of alternator could not be found immediately while I test drived the car (a new battery could sustain for a while even with a bad alternator). The dealer also covered the fact from me that the bumper of the car had been replaced, for reasons unknown. I had to replace the alternator for over $1,000. We went to the dealer for an explanation on Saturday. B.S. and R.S. ( Sales Manager) promised to contact their mechanics and get back to us on Monday. But they did not. When I called R.S. several times on Tuesday, he said he would definitely reply me on Wednesday. But he did not come back at all (nor did he reply my call) within the whole week. All the above are pure facts. You can make your own judgement now.

I went to Chula Vista Kia for a car replacement. - Trish

I went to Chula Vista Kia for a car replacement. I had an excellent experience. I worked with Bobby Longnecker who was awesome. He knew what he was doing and got me through the process as quickly as possible. I was treated very kindly and with respect. I would highly recommend Chula Vista Kia. Trish K.

Mother "Load of Poo" Motors - Jan.Stock

Buyer beware! I drove 750 miles (one way) to look at a used car that had been on their lot 113 days. When I arrived, I found out the cruise control didn't work (their description said everything was in working order). The repair would cost me $500, so I offered them $500 less than the fair market value of the car. They refused, and would only lower the price $100. But even then, their price was still $300 above the fair market value! Their condescending tone made me feel just awful. Furthermore, if I HAD decided to buy the car, they were going to send me out the door with nothing more than a receipt for the purchase. I asked why they didn't offer a temporary registration to get me home to Utah, and they said they don't do that. What?! I will never do business with them. Ugh!

What a refreshing dealership - puddle28

Customer service seems to be the highest priority of palmdale ca. Kia dealership, everyone was amazing I will gladly keep my business with them. If I could I would give more stars, thank you Matt, Richard, Jerry and Christy for going over and beyond.. :)