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Prince was very helpful and made purchasing a car easy... - sophisticuts
Prince was very helpful and made purchasing a car easy and simple. It was a pleasure doing business with Prince.
Top Reviewed Specialists At This Dealership
INTERNET SALES CONSULTANT
Jacob Aguirre took care of me , made sure my first... - R.CARRILLOJR22
Jacob Aguirre took care of me , made sure my first maintenance was quick and easy.
Internet Sales Manager
Sales & Leasing
Sang and Greg went above the call of duty to help me with... - Sheena.paez
Sang and Greg went above the call of duty to help me with a contact issue. They spent an extra hour making calls and working with vendors to resolve the issue.
General Sales Manager
Kia Sales Professional
Kia Temecula is the best! Very helpful professional and... - Brussel Crow
Kia Temecula is the best! Very helpful professional and nice! I really only trust them with my Kia Soul.
Sales Team Leader
Internet Sales Manager
LOVED working with Ashley Magdrigal in sales and was very... - ETA
LOVED working with Ashley Magdrigal in sales and was very happy with the car price and value for trade in! The finance guy was not as pleasant but she was fantastic!
They provided the best price and were very clear and... - DANIFOLD
They provided the best price and were very clear and transparent about the whole process!
Internet Sales Consultant
We got a significantly lower price there than others were... - grammsmom2000
We got a significantly lower price there than others were charging. Employees were helpful and the buying experience was easy.
Excellent customer service! Rich was so nice and thorough... - Reberjenjo
Excellent customer service! Rich was so nice and thorough explaining all the features of my new Kia Cadenza. I recommend this dealership highly!
So Moe is the best!! I just bought my 2nd car from him... - Lauraflores777
So Moe is the best!! I just bought my 2nd car from him and I always feel great! He asked me alot if questions so I could think about what I really wanted.. and I got it!!! Everyone is really nice and for someone like me I felt safe and great when I left with my new Sorento!!!
Miguel helped me understand completely the car I was... - Sandy
Miguel helped me understand completely the car I was purchasing and explained everything well! Happy
The service was amazing ! Andrew made my experience... - Lorenaortega94
The service was amazing ! Andrew made my experience excellent. i will definitely recommend this dealer to family and friends. Thank you Andrew for the wonderful customer service you provided.
I had an extremely, over the top, helpful sales person to... - nicholas
I had an extremely, over the top, helpful sales person to work with - who invested time with me and was patient with my family throughout the process - absolutely great guy, great experience - I WILL recommend and refer others to the dealership.
Rene was great and patient. No took care of us and we are... - Sweetwater.54
Rene was great and patient. No took care of us and we are very happy we came back. This is our second car here at this dealer
Tania was great! Helped my wife set up her UVO and blue... - Ram1500
Tania was great! Helped my wife set up her UVO and blue tooth before leaving the lot. Explained many of the multitude of buttons and software settings that can be done. Very pleased overall.
When i first started going here for my oil change and... - jperez23246
When i first started going here for my oil change and service it was great, everyone is friendly and out going. Still are but I believe they are over booking the service department, when it takes 5 to 6 hours for a oil change and tire rotation something is wrong. Had a appointment today at 9:30 and was told cause they are short staff and I believe that, but your car won't be taken in till 12:00 is wrong to make you wait that long and then probably another 2 to 3 hours after that. If you are short staffed then maybe try not to schedule so many customers at one time. Or at least give me a courtesy call and reschedule as I drove an hour to make my appointment
Randall was great. Everyone was friendly and courteous.... - theodoreflegel
Randall was great. Everyone was friendly and courteous. Randall was able to do much of the information gathering right at his desk. The dealership did not play the back and game most car dealers do.
The representatives are all supper eager to help... - Tamara
The representatives are all supper eager to help ,especially Glyne Grant and Mg. Kyle. The inventory is huge and easy to select the best model ,color ! I will be back soon. I want to get them only 5 stars
Appt at 10am and was on time. Was told it could take up... - Grndkdsrgr8
Appt at 10am and was on time. Was told it could take up to 2 hours. After 3 hours of waiting I ask for an update. I was told I would be first after the lunch break. It took 10 min to do what needed to be done after a 3 hour wait! Why bother with appointments? NOT happy🤬
It was late and kirby kia of ventura was closing as we... - 3angelsw070220
It was late and kirby kia of ventura was closing as we got there . But the staff at this dealership decided to stay open while we looked one last time before calling it quits ! They were very welcoming ! Thank you kirby kia for helping me into my first brand new car!
I love coming here for my service great customer service... - ogg.ds66
I love coming here for my service great customer service they’re always done when they say my car will be ready facility is clean they explain everything to me all my needs are always met! Lacey was beyond helpful and so pleasant!
Highly recommend Brandon Calloway who happens to work for... - SNewmanx2
Highly recommend Brandon Calloway who happens to work for Kia Elk Grove. Brandon went out of his way to explain everything to my wife and I since we don’t know much about cars. He was super patient and friendly, just overall an amazing person to work with. We went into the dealership just planning to look and came out with a new car feeling confident. He made it a very pleasant experience
Sold my Truck to team Kia of El Cajon on April 2nd. They... - Tu.dean
Sold my Truck to team Kia of El Cajon on April 2nd. They needed to pay off loan balance and myself . Had a large amount of equity in the vehicle. The sales manager told me I would receive payment within 3 business days. Weeks went by with no payment and finally was paid on April 27th. They told me the reason it took so long was because they had to have the title before I could be paid. 5 days after they paid me I received a parking ticket for the vehicle. It was issued in La Jolla on April 20th. How is my truck in La Jolla getting parking tickets when I sold it to a dealer in El Cajon that had no legal right or sell the vehicle without a title . A lot of lies being told at this car dealership. I will be calling an attorney on Monday . Hope they can prove my truck wasn't sold before I was paid. Believe this is called theft.
Service Department at this Dealership has no customer... - Sandy Serrano
Service Department at this Dealership has no customer service at all. I am so sorry but because of them they are loosing business to the sales department. I think this is a new staff in front because our family has purchase several cars from this Dealer for years and we have never experience, place you on hold for a long time, don't have a knowledge as to how to assist the customer, if its not cover by the guaranty they don't give you an option for out of pocket. We were thinking about purchasing another car with them but after this service. I am sorry but I don't think we are coming back. Very disappointed.
Look out for these guys. Worst dealership and experience... - Aluvslife
Look out for these guys. Worst dealership and experience I have ever had. They charged me for every last thing they could and didn't point any of it out. When I got home and figured out all that took place and went back to talk to them about it they did not want anything to do with me because "I signed the paperwork " Rocco was the salesman and when I went to his boss he said Rocco was his worse salesman...nice thing to say about your employee....HORRIBLE DEALER.
We leased a car through Kia and they sold us the $1000... - imperialpref
We leased a car through Kia and they sold us the $1000 coverage that includes all damages. We had no nicks, damage etc when we turned it in several thousand miles before the limit.
They charged us a $400 drop fee when we returned it (we drove it to them) made us wait for ever to drop off the keys and then charged us $355 for excessive wear and tear. When we called to clear it up they sent us to a 3rd party debt collector. They are a complete scam when it comes to leasing cars. Do not lease through Kia.
Worst car salesman in town! Went to inquire about a... - Ginatan
Worst car salesman in town! Went to inquire about a Telluride, heavy set man with a beard approached me and ask if he can help. He didn’t know any features of the vehicle except that they only sell it at $10K premium over sticker price. Very condesending sales experience. Won’t visit this dealership again even though it’s only a mile away. Avoid this dealership or this salesman at least. I don’t think he’ll be working there in a month with that kind of sales attitude. Goodluck!
Worst dealership I have ever dealt with! They called me... - Bob D
Worst dealership I have ever dealt with! They called me and set up a appointment and salesman didn't show! Someone else helped me and had no idea what he was doing! Walked out and told them to never call me again! Service department is no better!
The worst experience I've ever been to. I was working... - mmiles56
The worst experience I've ever been to. I was working with Sean Garcia and explained my situation. I gave all the information that he need to see how the dealership could help me with. He stated that they were not going to run my credit yet, that it would be a soft credit check. At the end of the day they could not help me. Later that evening I started getting credit alerts about on my credit report. Guess what they ran my credit when assured me that they were not going to run. SEAN GARCIA IS A LIER!! I don't know how they call this place a dealership when they have maybe 30 new cars.....REALLY!
If the had a negative 0 star, that would be my review.... - Chikyguerra
If the had a negative 0 star, that would be my review. Poor customer service
If I can give you zero!! Star I will do!! Daniel Ponce is... - Maribelbonilla3
If I can give you zero!! Star I will do!! Daniel Ponce is the WORST “SALES MANAGER” me and my husband tried to explained him our situation, we went to trade the vehicle we have and instead of tried to help he wants to give us a lecture!!! He was lazy I think so … and he make us feel like we don’t have anything to do there!! Textual his words “is not my fault you were behind some payments” I don’t know who is his manager and I would like to see the owner of this dealer ship how his “sales manager” manage the sales . We came to NISSAN and complete history!! the sales agent very very polite and be empathetic with our situation. You know what Daniel Ponce , you don’t even know what we been through and the way you treat me and my husband was the worst!! I hope the owner can see this post even though I’m going to con at the regional . A lot of trainning to this “SALES MANAGER “ THE WORST!!! Go to NISSAN JUST CROSSING THE STREET THEY ARE SUPER GENTLY AND PROFESIONAL!!!Zero skills !!!
Kia of Carson
Garden Grove Kia