Love my Honda - Cristal54
Bryan and Alex are the best it took me too long to get the car I wanted they were very patient with me thank you guys I’ll send my friends to you. Great customer service
Top Reviewed Specialists At This Dealership
sales and customer care
Pre-Owned, Certified & New Car Sales Manager
Easy peasy - Kuhtreenuh
The whole car buying experience was quick and easy. Everyone was friendly and happy to help. Mark Brody was an absolute pleasure to work with.
Kia Sales Professional
Used Car Manager
Easy to work with - Godisgood1
Matt was so easy to work with, he found the vehicle that my wife was looking for. Him and Adrian took the time to find a price to fit in our budget!
Internet Sales Manager
Great place to buy a car - DIANNE From Fairfield
I originally went in to the dealership to just test drive and look at different varieties of cars, but with the low pressure attitude of my salesperson, I ended up buying a car I fell in love with the same day. I couldn’t be happier with my new car and I felt great about the whole MomentumKia team. I would definitely buy another car from them in the future.
1st service on my new car - Biggles
DCH made it easy to setup my first service appointment. I went online to their website, booked the date/time, got a confirmation email, and a reminder email a few days in advance of my appointment. When I got there I was greeted by Nigel Payne who got my information and paperwork started. This was my first service with them so he waked me through what they would be doing. He was a great help, gave me an approx time when the car would be done and they were spot on.
Fleet & Internet Sales Director
Sales Team Leader
Great customer service - snyds31
David was extremely helpful in getting my new kia optima. He answered all my questions and went over all of the car features with me. His manager Mani was also very nice and helpful in getting a deal done. Within a few hours I was in and out with a brand new lease. Great customer service all around.
Service Department is terrible!!! - Carscarscarscars
Beware of North County Kia's charges and bad information:
We have just had a horrible experience with North County Kia's service department. We had a car towed in and were charged a $135.00 diagnosis fee. After the diagnosis they told us it would be $1600.00 for the repair. I informed them that I had an extended warranty and that it should be covered. They told me it was not. I then called Weseloh Kia in Carlsbad and they told me it was definitately covered. It was. Be wary of North County KIA they are unethical. Also the repair would have only been $1100.00 at Weseloh and not the outragious $1600.00 that North County tried to get. Fortunately it was covered by my warranty. Greg Meer the service manager was also extremely unprofessional about the situation.
Erik Was very professional honest reliable thank you - James1989
I recommend this place to 1st time buyers It's a great way to Start. Have any questions they always have solution. Also they have a area for children which is amazing stress free environment
Excellent Sevices - Hai247
When I stopped by here I didn’t know what kind of car I should to buy. Mr. Jun took me look around many cars and explained very clearly. He is very friendly and professional. Next day I came back doing paperwork and I got my car yesterday.
Satisfied - RNSTACI
Eric Watkins was Excellent, very thorough patient and professional . I wasn’t in there all day buying the car. I actually was a fast process.
Best ever - Mary Waahila
I bought my Kia Sedona 07 years ago and had nothing but the best of Care Service friendship that a customer could ever ask for and I will be back cuz it will be my third Kia and Max is my service guy
Sales assistance - Blueflame
Fernando did an outstanding job in researching and finding the soul of my choice. His knowledge of the car's system and explanation went smoothly and made the transition painless.
The cream ALWAYS rises to the top!! - charb
I very rarely take the time to write reviews but I felt it very necessary to make the effort in this instance. I was a claimant in the recent Audi diesel scandal and I decided to have Audi buy the car back. I wanted to move into a plug-in to save on fuel costs and all obvious perks and rebates. I chose the Kia Optima with tech package.
My first stop was to Concord Kia where Johnny Rocket was friendly but he tried to really capitalize on my inexperience and took advantage of it by offering me a HORRIBLE lease package and he made out that the car I wanted was the only one available in the area . Since I was so green, I was offered a lease with an UNHEARD of downpayment of $6700 and sizable monthly payment. I should have done better research, so I decided to do a little more digging. I actually bought the car and signed all paperwork BUT I DID NOT TAKE DELIVERY. Since I was approved through Kia Leasing, I decided to check out other dealerships and I started by speaking directly to the finance and sales managers. I posed the same statement to both and that was, "I am already approved through Kia give me your best lease offer right out the gate and I will go with the lowest bid" The first dealership I called was Nicholas Park Kia in San Leandro. I spoke to Nick C and I asked him what his absolute best package was and he BLEW THE OTHER KIA DEALERSHIP out of the water within minutes. I had forewarned him that I am shopping with other dealerships and if they could beat it, I was going to the lower bidder. This young man showed much integrity and he put his money where his mouth is, he cut my downpayment in half AND lowered my payment. He even sent me the proposal which many dealers refuse because they obviously don't want you price shopping. He didn't care he knew no one would beat what he offered.
My final conversation was with the Finance Manager at Stevens Creek, and his name was Mark. Unfortunately, he was the classic stereotypical car salesman. I asked for his best shot and I explained that as a tenured sales professional myself, I do not like to be sold, I just wanted his best offer because he only had the one shot. Once he gave me the "offer", I politely thanked him. He stopped me and asked if we had a deal and I told him no because I had gotten a better proposal elsewhere and OF COURSE he started back pedaling and doing that unnecessary song and dance of how he was gonna put his job on the line, but he would drop lower to meet the price. At the beginning of the conversation he mentioned his general manager was in the room with him, two minutes in he said he had to go ask his GM. It was a ton of game playing that I simply prefer not to deal with. I really wanted to make a relationship with a dealer where I would be comfortable taking my car there for servicing and where I could return and purchase future vehicles. Of the three dealerships, I would go back to Nick and the crew at Nicholas Park Kia every single time. He was honest and played no games, he came out the gate with an offer I couldn't refuse. He was a super straight shooter and I really value that highly. His boss Allen was tough but he is really a softy on the inside. He was really sweet and threw in maintenance too! I wanted to write a comparative review because I felt it would be most helpful. Concord was kind but they really tried to take advantage of me. I should have done better research so I won't fault them for that. Stevens Creek was extremely slimy. After all of Mark's game playing, and after I made it clear that I would not even purchase a Matchbox car from them, they had two new salespeople call me on two seperate occasions and they acted like they had no idea that I had already said no and that I meant it. I don't have time to play games and that's why I chose Nick. I will answer any questions and supply photos of my new automobile if necessary. This review is NOT about sending clients to Nicholas Park this is simply my experience.
Great experiece ever! - Kabalen2018
Employees are accommodating and they have a very warmth office setting that will make the customer relax and easily deicide for the offers. It was a busy day but they make sure each customer is being handled in a friendly manner.
Excellent Customer Service - 2016SXLowners
We had a difficult time deciding between the Kia Optima we purchased and another make/model. The salesman, Thomas May, was very understanding about our decision making process, and didn't rush us through it. He didn't force a different year or options package on us just because they had one on their lot as many dealers do. Thomas was very knowledgeable and patient with us, which was one of the reasons we drove over an hour back to Swift instead of a closer dealership. Every employee we dealt with was great. Price was right too of course.
The best dealership I’ve been too - Kiababe2018
Me and my husband went in on Easter to upgrade our Kia Soul to something new ! I have to say the guys in financing were amazing 😉 ! We walked out less than two hours with a brand new 2018 Kia and we couldn’t of got a better deal !! Thank you to the guys who helped ! Carlos , Chris , Mike , and Greg who made it all happen !!!!
My second purchase did not go like my first one - GMass
Even though my credit was excellent they refused to tell me what my credit rating was. I was desperate for a car and they took advantage of it I'm paying probably twice as much as a standard lease for an Optima. Mo Hesari is no friend. He promised me I would get a good deal and didn't fight for me to get what he promised. In fact he even came in at the end when I was about to walk away and talk to me in to taking the car. These people did not help me with my financial situation they only took advantage and made it worse!
Melissa at Victorville Kia - Jeff
Melissa at Victorville Kia was awesome! Her attention to detail and personable attention was great! We would highly recommend her to buy a car! We felt like we were buying a car from a family member!!
ease hassle free car buying experience - Corine S
I wanted to buy a Honda CRV, but my parents wanted me to look at the Kia Sportage. We went and test drove them and I loved the Sportage. Thank you Kia Huntington Beach for helping to get my first brand new car .
Buyer Beware!! - Borajoe!25
I bought a used Hyundai Tuscon from this dealership and within 5 days after purchase the check engine light came on. It was in the shop for over a month until they finally figuerd out it needed a new transmission. These are suppose to be "certified per-owned" vehicles and when I asked how something like this could get by them, they had no answer for me. They never called me for and update on when it was going to be done (like they said they would), I had to call them every time. Every time I got the same answer Gilbert (the person in charge of the service) is with a costumer and he'll have to call you back, witch he did only 10% of the time. Usually I would have to call them back hours later to get an update. Over all it was one of the worst car buying/costumer service experiences I have ever had. This might not be the case if you buy brand new, but this is just what I had to go through and would wish this on anyone else. As of now my car is still currently in the shop and has been there since the 15th of August 8/15th. I would highly recommend going somewhere else.
My Kia Rio hatch back - Kia Cynthia
My experience was excellent, Arash helped us find our car. He was patient, helpful and pleasant.not pushy. Answered all questions. Would refer him in a heart beat. 5-STARS😊
In and out - Softball10
Danny was very helpful. He helped me pick out a car that I wanted and made me believe that not all dealership sales men/women are going to rip you off. I was comfortable with asking questions and prices I did not feel pressured at all. Thank you again for this great experience with getting my first car from a dealership.
Awesome - Stefca37
I had an amazing experience at Fuller Kia the sales consultant Elise Luna was professional and honest I recommended 3 of my friends to purchase a kia.
Great! - shay3030
Service is always great. Thankful for Yvette and Nabor this visit. Kia services always takes care of me. I look forward to being helped by them again. Thanks.
Awesome staff always make me feel welcomed - Donald98_
Darell took really good care of us at the Kia store in El Cajon getting us in the right car with a good price for being a first time buyer would definitely recommend team Kia
Service appointment at 10 AM, longest wait ever! - iowamba
They need to understand people's time is important. Honor the appoitnment time and be more efficient. Tons of employees walking around while customers wait, unorganized. I came in for an oil change and it took more than two hours, really?? What is the purpose of appointments then? You are great to try to sell your product, but horrible at providing service! You need either a new facility or staff your facility with efficient workers.
Turn in leased vehicle - Benthomas00
Went to turn in a lease vehicle and look for a replacement car. Sales people said their system had been down for a week and could not accommodate us. Suggested we go to Irvine Kia. Why have a dealership? Very unimpressive
Advertised price not the real price - SAMF
Posted price on-line, verified verbally and then by email that the listed price was the entire price and any additional charges for options or warranties would only apply if approved by me. Then added over $1000 for "Dealer Installed Options" that they claimed had already been installed. When we argued we were told to read the fine print in the ad that those options are above the posted price. When we suggested they refer to the phone call in which they verified that the advertised price was our cost, and read the salesman's email to the same effect., a sales manager finally offered to "take off" the dealer options. By then we wouldn't have purchased from them at any price.
Enjoyed the experience. - OldSoul
Personable, friendly and we'll informed staff. No pressure sales, just open and interested in trying to match the right car to our lifestyle and budget. From start to finish, our experience was easy and comfortable, and we are happy to be part of the Concord Kia family - Don & Karen Nelson