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Wonderful first experience! - avh
I gotta say out of all the dealerships I went to while I did my research, Ball Honda was my absolute favorite. Gabriel, the assistant manager, was able to give me all the information I needed and was super helpful. I genuinely felt like he wanted to help me find the vehicle that was the most convenient for me since I’m a first time buyer. Jeff, the business and financing manager was the most down to earth man I’ve come across with. They were able to work with my budget and I couldn’t be any more grateful. I definitely recommend this dealership and would say that it’s worth making a drive for!
Top Reviewed Specialists At This Dealership
sales and customer care
Lisa m - marroquinlisa
My husband and I went to look at the kia sorento not thinking we were going to leave with a new car! Omar was Amazing ! He let us know we were going to leave with a car even though I had my doubts because our credit isn't the greatest . Omar and the amazing staff made it happen ! We are so happy with our 2019 Kia Sorento ! Thank you guys for giving us this opportunity !
Fantastic Experience At KIA Of Irvine - Tony Diaz
My family and I were in the market to purchase a new car for our teenage son. We have previously purchased from KIA of Pomona (2 years ago) and are very happy with our KIA Forte-5.
I started the process on my I-phone checking KIA dealerships and what they were offering on for specials/rebates etc.
I noticed a 2019 KIA Forte S offered for sale at the KIA of Irvine and texted with Annie Cuevas in charge of Internet Sales. Annie was very kind, helpful, honest and worked tirelessly to get me the best deal possible on the vehicle. There were no gimmicks or games! Just honest negotiations which then got me to show up to the dealership. What they promised was exactly what I got! So grateful for all you did Annie for making this sale happen!
I would encourage anyone looking to buy a car to look up Annie Cuevas at KIA of Irvine and I will guarantee that you will be very satisfied with their kindness and willingness to make the best deal possible!! We never encountered anyone that was rude or unkind at the KIA of Irvine!! Thanks again!! See you in a couple years when I’ll be ready to buy another car!
Best car buying experience ever - MGFinLA
Knowledgeable, no pressure sales rep made test driving, pricing, and purchasing the vehicle I wanted a no hassle experience. Fastest and easiest purchase of a new car I have ever had.
Kia Sales Professional
Used Car Manager
Honest Dealership - Ramon
Thank you for the honest service and great deal on my new Kia Niro LX. I really appreciated the outstanding customer service from Alex Bigdelou. Carlos Escobedo was knowledgeable and courteous. James O’connell walked me through the entire finance process. The best dealership in California.
Sales Team Leader
I took my car for a recall. Excellent service and very... - Ziky
I took my car for a recall. Excellent service and very professional people at the shop. However, the person who answers the phone to make the appointment , Jennifer, very rude and not help at all. It gives a bad image to the dealership. So the first impression is very bad. They should send her to a customer’s relation seminar to learn the basics
Best experience purchasing a car - debjimallen
Salespeople were nice, informative and not aggressive. The wait for papers to be written was long but with provided water and humor the time did go by rather quickly. I've had my car now for almost a year and it's the best car I've ever owned. The service department is also friendly, makes quick repairs, and goes out of their way to provide temporary transportation or a safe waiting room. Tables and elec sockets would be useful for those who wait.
Awesome staff and service! - Nathan1
I absolutely love my new Kia! The staff was very helpful and possesses excellent customer service skills! Highly recommend! The process was easy and the paperwork was much faster than I expected.
Excellence - rssmithwick
Excellent dealership. Nino and Angel were fantastic and a pleasure to work with! Probably the best car buying experience I've ever had. Well worth the 1-1/2 hour drive from the bay area to purchase our new Telluride!
Rocco made my dreams come true by telling me that “all... - Paris C.
Rocco made my dreams come true by telling me that “all things are possible”. The level of hard work he put into getting me the car of my dreams is has me speechless. He treated me like a family member more than a client trying to get a deal. He made sure I got what I wanted and got the Best deal right for me! The level of compassion and honesty he showed and he is so cool and funny I would recommend my friends and family to go back and get the car they want by only working with Rocco. Because he will deliver and go above and beyond your expectations of great customer service. I cried happy tears when he handed me the key to my new Mercedes-Benz and made me feel so proud of myself that I did it!! I got the car of my dreams when others would turn me down and say you should try looking for a different car, something more cheaper basically get something you dont want and not be happy in. With Rocco’s help he never said that, he went after what I wanted and I drove off the Lot Happy! Need I say more?... When you want excellent customer service and works hard for your happiness, go see Rocco at Kia of Vacaville you won’t be sorry! He’ll get you what you deserve to drive! Thank you Rocco for all you did for me!! You’ll hear from me again and thats a guaranteed promise ❤️
Honesty and Excellent Service - EstherB37
I want to extend my gratitude toward Jezreel and the staff for their excellent customer service.
In 2017 I purchased a used Nissan from a local dealership which had low mileage and unfortunately a ton of minor issues and headaches. Needless to say I have had several unfortunate experiences at said Nissan Dealership. I chose to stop utilizing said dealership and chose to go to an independent mechanic who had been reliable with my past vehicles.
I was disheartened that I had to bring my car to be serviced as a sensor issue could not be resolved by my regular mechanic.
My mechanic recommended using MyKiaNissan in Salinas.
Jezreel and the staff were super nice and attentive and paid attention to what I had explained to them regarding the issue with my car. I spent minimal time there in their nice clean and spacious waiting room while he serviced my car.
When he finished I was surprised with no charge which I had not been expecting.
Unfortunately later that afternoon the same light went back on in my engine so I promptly called back and Jezreel told me to bring it back and he would check it, free of charge.
After he checked the code, he discovered it would be a costly problem and this is when he went a step further and checked to see if I had an extended warranty. He even took the time to call and file the claim for me once we figured out it was covered within my policy.
After having such bad experiences with the dealership I purchased the vehicle from it was quite refreshing to be treated with kindness and as a valued customer even though it was my first time there.
Thank you so much Jezreel and The MyKiaNissan crew in Salinas! I look forward to doing business with you in the near future!
Rest assured you will leave the KIA Service Dept.... - Mikey2018
Rest assured you will leave the KIA Service Dept. completely satisfied. Felipe always goes above and beyond his duties, to resolve any issues with your vehicle.
Can't Recommend Chris Gonzales Highly Enough - StopTailgating
Chris Gonzales is one of the most professional and authentic human beings, much less sales people, I have ever encountered.
Even after I told him that I almost bought a Lexus and was disappointed that it was sold, he texted to say he was sorry I hadn't been able to buy the car I wanted and that he had called around to see if any of his acquaintances knew of something comparable. It was obvious that his primary goal was seeing me get the car I wanted.
If anyone I know even hints at wanting a Kia or Mitsubishi, I will whip out Chris' name and number. In short, I will do everything in my power to send him as much business as possible.
Shopping at Hilltop Kia was a good experience. Everyone... - why?
Shopping at Hilltop Kia was a good experience. Everyone was friendly and patient. The sell on the 'Touch of Class' extended warranty, tracking and etching was a bit more persistent than I'd want, but I suppose you have to pitch those.
The best dealership I’ve been too - Kiababe2018
Me and my husband went in on Easter to upgrade our Kia Soul to something new ! I have to say the guys in financing were amazing 😉 ! We walked out less than two hours with a brand new 2018 Kia and we couldn’t of got a better deal !! Thank you to the guys who helped ! Carlos , Chris , Mike , and Greg who made it all happen !!!!
Will be a repeat customer in the future! - GMac916
This is my first Kia experience and it was very positive. I was educated on the different car models that suited my needs. Then I was able to go home without any pressure and after doing some research on my own I came back the next day to sign the paperwork on a lease for a Kia Niro. It was an overall great experience. I'll be back in 3 years!
Great Service, Clean Facilities.. - MR LUV
My Service Advisor, Jon Moreau was very Attentive, Courteous, and Professional. My 2018 Chrysler Pacifica Limited was serviced in a timely manner. Jon exhibited Excellent Knowledge and is a Credit to Hanlees Chrysler Dodge Ram Kia Auto Group!
Excellent facilities, very clean. The Customer Lounge Area was spacious with a Kid's Area. They have a Large Screen TV, Free Wi-Fi, Coffee, Donuts, and Popcorn.
I Recommend this Dealership.
Great service! - Grammatoe
All staff are very friendly and knowledgeable! They smile and explain everything so I understand what they are doing on my car. The service was done quickly a no surprises! What they said they were doing was done professionally and in the time frame they promised!
I was very impressed with the service that I received... - blackwelljames1960
I was very impressed with the service that I received from the dealer here. She really took time to get us into our new car
Nicholas Stownowski is the best serviceman ever. He was... - cherylpope57
Nicholas Stownowski is the best serviceman ever. He was out sick and i was reluctant to take my car because no one else there is as kind and polite as him. I only go to this dealership because of Nick. He is awesome!!!
Great Experience - Jordy827
I want to thank the Vallejo Kia service center team, my experience there was great. Everyone was very friendly and my oil change and tire rotation didn’t take them long at all. I really appreciate the car wash as well and I will definitely be only returning to the Vallejo Kia anytime I need anything done. Thank you guys again
easy no pressure and a great price - exford2
Scott Johnson and Greg Richard deserve a shout out for great customer service. A nice quick no pressure sale with a great price. Thanks again charlie
Great customer service - snyds31
David was extremely helpful in getting my new kia optima. He answered all my questions and went over all of the car features with me. His manager Mani was also very nice and helpful in getting a deal done. Within a few hours I was in and out with a brand new lease. Great customer service all around.
Great - MattF
MB 250C running great. Great car, great deal. Great service, friendly staff.
Mo was a great salesperson and a very nice man. Thank you for working with me on this purchase.
I didn't feel any pressure from sale person . - Gas Hauler 619
Paul was very knowledgeable helpful and professional. Not only did he expalin but also showed me how each feature on the vehicle worked. I did not feel like I was being pressured, I felt like he genuinely had my best intrest. Overall the customer service at Kia of El cajon was outstanding! I will definitely recommend my family and friends.
Great Experience - hpollard1
Had an unbelievable experience. John Lutrelle and the entire sales team took great care of us. Seamless process. Even brought the documents to my house to make sure we were taken care of.
Very good dealershipExcellent selection Good Pricing... - saeed k
Very good dealership
We shopped for a long time and it was a pleasure working with Wendy as our sales rep
Dealership was neat and clean and the staff were friendly... - Jgrge3
Dealership was neat and clean and the staff were friendly and helpful. The service writer was great to work with and my vehicle was completed in good time.
Best Service - JanelleRoselli
Out of all the service centers I’ve been to, Weseloh Kia is my favorite. They are friendly, informative and quick. Everything is always explained to me and my car is always clean. They have great customer service, integrity and honesty. I would definitely recommend!
First off 2 1/2 stars does not do the justice for this... - lilmisspopoff
First off 2 1/2 stars does not do the justice for this place. HORRIBLE experience! One word I could use to describe this place would be THIEFS. As I went to clean my car out, my car was went through and and mistreated. I don’t appreciate the horrible service and disrespect that was given. Don’t recommend
Kia of Carson
Kia of Irvine