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Fredy was very helpful and did everything he can to help... - Joseph Ribeiro
Fredy was very helpful and did everything he can to help make my car purchase not only fast but also fit into my price range.
Top Reviewed Specialists At This Dealership
INTERNET SALES CONSULTANT
Seriously the best dealer I have ever been to and this is... - Mindy K
Seriously the best dealer I have ever been to and this is my 7th car in 12 years! Everyone was very kind, even when I initially left without buying the car. They LISTENED to what my goals were with the car and did it! So much so that I drove nearly 60 miles to go to this dealer when I have one 15 miles from my house. Definitely recommend!
Internet Sales Manager
Sales & Leasing
Gabriel gave me an excellent customer service.... I... - Jeannie
Gabriel gave me an excellent customer service.... I highly recommend him as your service guy...My car was taken care of in a timely manner.
Internet Sales Manager
Sales Team Leader
Our salesman, Eddie, was friendly and not pushy, allowing... - MishSoul
Our salesman, Eddie, was friendly and not pushy, allowing us time and space to look at different cars and talk things over. He reached out when we were undecided, but was always courteous and patient. Eddie made sure we understood all the terms being offered and wanted the best deal for us. Henry in finance was also very helpful, polite, and explained all the paperwork clearly. Thanks again 1st Kia. My Sedona had 185,000 miles and I hope to put that same amount on my new Soul!
General Sales Manager
Kia Sales Professional
Used Car Manager
Everyone was so nice and friendly . First time buyer and... - chanelle.ruiz
Everyone was so nice and friendly . First time buyer and they worked with me and helped me out a lot! Claudia was awesome!!! We will be back
I was assisted by luis Alfaro luis was not only a joy to... - fcmartin4
I was assisted by luis Alfaro luis was not only a joy to work with but he was respectful and full of know knowledge. I was able to get the car I wanted at a great rate. I am a loyal returning customer and I do not intend to go anywhere else. Ask for Luis you will not be disapointed.
Cannot remember their names female sales associate Latina... - JOHNSPIZZIFREDFUGLY
Cannot remember their names female sales associate Latina gorgeous ultra friendly made me at home at ease and also finance and carjacking paper documentation was great dont recall her name she told she had jus started this position if she had not said so i would never have known very efficient and knowledgeable. Over all another great Kia sold sold 3rd one so far and second from Valley Hi KIA
Excellent service received by Mr Raul Rivera, for us that... - Luis M
Excellent service received by Mr Raul Rivera, for us that we are first time buyers, told us everything we needed to know about our vehicle, gave us so many different options, excellent customer service by him and his coworkers inside the office.
So Moe is the best!! I just bought my 2nd car from him... - Lauraflores777
So Moe is the best!! I just bought my 2nd car from him and I always feel great! He asked me alot if questions so I could think about what I really wanted.. and I got it!!! Everyone is really nice and for someone like me I felt safe and great when I left with my new Sorento!!!
In for warranty. Able squeeze it in before I was to take... - phearne62
In for warranty. Able squeeze it in before I was to take a trip. Very pleasant and delivered everything they said they would do. This survey is very cumbersome.
Sam did an excellent job.He carefully went over the... - Davecole5
Sam did an excellent job.He carefully went over the differences between the EX and the S models of Telluride, and allowed my wife to become comfortable with the purchase.
Excellent service provided by Denise at Roseville Kia.... - hbhatia88.hb
Excellent service provided by Denise at Roseville Kia. You can expect a fast, courteous and dedicated team to work on your car. Will definitely bring my car again here in the future.
Service rep Pam was fabulous she walked me to the waiting... - Boopiebaby
Service rep Pam was fabulous she walked me to the waiting are as called me to advise of air filter needed to be changed... Pam then once my car was ready called me to pay and Pam again walked me out to my car removed the COVID protection plastic... I moved here to Bakersfield from Los Angeles your service is awesome... Thank you Pam your s rock star..
Fantastic experience working with Scott Berry at Folsom... - dkjordan4
Fantastic experience working with Scott Berry at Folsom Lake Kia. Easy process, excellent service, smooth purchase. I highly recommend this dealership and will shop there again.
As I had been searching for a Kia Optima, Brandon said... - dawncarder
As I had been searching for a Kia Optima, Brandon said that he found one that may be a great fit for what I was looking for. He was right! After receiving great hassle-free service we were greatly pleased with the car and got a great warranty on it. Brandon was very helpful and took care of the things we wanted. I was also very pleased at how well everyone treated us with kindness.
Purchased 2019 Sedona in 2/20 tried to get front bumper... - ltcgutz
Purchased 2019 Sedona in 2/20 tried to get front bumper misaligned fixed, but service manager denied warranty work. Not honorable with warranty work sad
I was going to write a very long and detailed review but... - Sttngboy
I was going to write a very long and detailed review but it would have been huge. Long story short me and a friend each bought a car from Vacaville Kia. Our sales person Miranda was nice but didn't listen. I had to ask three times to get a value for my car. On the third time she came back saying they would have to run credit before giving me a value for my car. I refused to run credit until I knew what they would give me for the car. Finally they came back with an agreeable value so I bought The Kia Seltos I liked.
I gave them my 10 day pay off for my loan. They didn't pay off the car in that 10 days. Then my payment came out of my account om Saturday. The finance guy Paolo said he would get that handled and apologized. He said he would call me back on Monday. He didn't call me. So around noon I called him and he seemed surprised I was calling. I asked him what happened. He said he would look into it and call me back. This went on back and forth with him saying he doesn't know how this happened and he was emailing and calling people.
So then around the 20th of October i got the title from VW showing I owned the car. So i called and told Paolo that I now had title on the car and have not been refunded for the payment and the interest that was taken. He asked if I could send the title and i said I would when I got my money back. I also asked him and had been asking since the payment was taken out of my account, if they could give me a set of rubber floor mats for all this trouble. He said he was talking to the Service manager and the business office about that. That is what he has been telling me the whole time. So on 11/05/20 I received my check from VW for the overpayment of my loan. I called Paolo and told him I received my check. I asked him if he made progress on the floor mats and he said he was still working on it and we would all me back and let me know. I never heard anything from him. So on 11/6/20 I called and left him a message asking if he heard anything and for him to call me and let me know. As of 11/21/20 I have not heard from him.
On 11/17/20 The DMV clerk called me and said there was an issue on the paperwork and she needed me to sign a form. I told her that I have title for the vehicle still and she asked for that. I told her that I have been trying to get ahold of Paolo about that and told her everything that had happened. She was very nice and listened to me and was apologetic. She said she was going to have the GM reach out to me. I also have not heard from him as of 11/21/20.
This is a very terrible dealership. It is very unprofessional. When you call the main line, no one identifies them self. They just say "Vacaville Kia". Paolo is terrible at returning calls when he says he will. You will 90% of the time have to keep calling him.
I never heard from our Salesperson Miranda and neither has my friend who bought a car the same day.
If I could go back in time I would have bought from Elk Grove Kia or Folsom Kia.
Excellent service - milley9087
Hands down the best service I have ever had. I recently purchased a 2018 Ford F150 and i am truly in love with it. Will 100% recommend to all my friends to go to Geweke Ford. My sales man was Juancho Estrada and he made my purchasing experience very pleasant. The financing team was awesome and actually cared and got a better deal on my loan :)
From the time I arrived at the lot things were GREAT! I... - Pam Jackson
From the time I arrived at the lot things were GREAT! I knew the car I wanted to look at, it was ready for me when I arrived, Christina Munoz was with me on the test drive. Christina answered all my questions, and knew a lot about the car. She stayed with me during the buying process, and made me feel very comfortable, no pressure, just all the information I needed. Moving on to the finance department, which is usually the worst, all the signing and numbers. Troy made the process very efficient, and understandable. I have a great car, which I love!!! but if I ever need another one I will go back to North County Kia. Thanks guys, Pam
Easy and fast to make appointment. Great service... - WSchli1672
Easy and fast to make appointment. Great service department in taking care of the customer. Mechanics were outstanding! Results are nothing more than outstanding. I would recommend Salinas Nissan to anybody.
I have had my car over 6 years now and the customer... - Avakian
I have had my car over 6 years now and the customer service has been fantastic. They are professional, friendly and have gone beyond to ensure my car runs great.
My name is Kevin and I want to thank my salesmen Keelan... - Kevin
My name is Kevin and I want to thank my salesmen Keelan Williston and all departments involved for a wonderful experience purchasing my new Kia Optima
I have been buying my cars there for about 20 years. They... - handerson
I have been buying my cars there for about 20 years. They have always provided me with excellent service and my service man Raymond is the best. I have no complaints.
Awesome staff and service! - Nathan1
I absolutely love my new Kia! The staff was very helpful and possesses excellent customer service skills! Highly recommend! The process was easy and the paperwork was much faster than I expected.
Excellence - rssmithwick
Excellent dealership. Nino and Angel were fantastic and a pleasure to work with! Probably the best car buying experience I've ever had. Well worth the 1-1/2 hour drive from the bay area to purchase our new Telluride!
Can't Recommend Chris Gonzales Highly Enough - StopTailgating
Chris Gonzales is one of the most professional and authentic human beings, much less sales people, I have ever encountered.
Even after I told him that I almost bought a Lexus and was disappointed that it was sold, he texted to say he was sorry I hadn't been able to buy the car I wanted and that he had called around to see if any of his acquaintances knew of something comparable. It was obvious that his primary goal was seeing me get the car I wanted.
If anyone I know even hints at wanting a Kia or Mitsubishi, I will whip out Chris' name and number. In short, I will do everything in my power to send him as much business as possible.
Great Service, Clean Facilities.. - MR LUV
My Service Advisor, Jon Moreau was very Attentive, Courteous, and Professional. My 2018 Chrysler Pacifica Limited was serviced in a timely manner. Jon exhibited Excellent Knowledge and is a Credit to Hanlees Chrysler Dodge Ram Kia Auto Group!
Excellent facilities, very clean. The Customer Lounge Area was spacious with a Kid's Area. They have a Large Screen TV, Free Wi-Fi, Coffee, Donuts, and Popcorn.
I Recommend this Dealership.
I was looking for a mini van and was shopping around. I... - Dances with wolves
I was looking for a mini van and was shopping around. I found Wseloh Kia of Carlsbad and we began the process through their text service. Miles Padberg was my point of contact. He got my information, filled out my app online. I have less than stellar credit and a tricky situation but I needed a van for my family. I let miles know and he assured me that I was approved bc they have lenders that other dealerships don’t.
I arrived after work to Kia Carlabad, I spoke with Miles who then handed me off to Francisco Reyes. Miles assured me everything was all set. Francisco mentioned that the black vehicle, which I had already discussed with Miles on price was now $500 more bc of the color. This was the beginning of the downward spiral.
So I sign all the paperwork for all the “I’s” and cross all my “t’s” and I’m waiting for an hour. Francisco and his managed (I don’t recall his name, Mike?). They both came up to me and after everything was signed and went to finance and me waiting an hour they finally say that I was not approved. WHY DID THEY NOT CATCH THIS EARLIER DESPITE ME MENTIONING MY CIRCUMSTANCES!!!!. They kept apologizing and said they could fill up my gas tank and give me gift cards for their lack of attention to detail and wasting everyone’s time.
It has been almost a month and nothing from Kia. I shouldn’t be surprised.
Tony and the entire crew at Redding Kia are AMAZING! We... - Yharrison
Tony and the entire crew at Redding Kia are AMAZING! We were looking for a new car for our daughter who recently totaled her previous car. They quickly got back to us with answers to any questions we had. There was absolutely no pressure in their sales and they all treated us like family with great compassion for our circumstances. They gave us an EXCELLENT deal on a vehicle our daughter could afford. They certainly won customers for life with our family. God bless you all and thank you for all your help!
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