i bought a used ford f150 up there in july. - jrmehrmann
i bought a used ford f150 up there in july. When i bought it they did an inspection and found out the breaks were close to the end of their life so cardinal put new brake pads on. Instead of doing it correctly and putting motorcraft pads on, they put on ac delco brake pads. They squeeled everytime i stopped. so i took it up there and they told me that since they were acdelco brakes that they would squeel up to 3500-5000 miles. Here i am almost 10000 miles in and they still squeel every single time i slow down. BUTTTTT, thats not even the worst part. So my truck sprung a slow coolant leak, i took it up there to have them diagnose it, they charged me 189 dollars to diagnose it and told me it was my thermostat housing and t connector that was leaking. i paid the 189 plus the remaining 289 dollars to get it fixed. it took FIVE DAYS to get my truck back. Finally got it back and about a week later i realized that it was still losing coolant. So i called up and told them and they told me to bring it back. I took it up there and they took it to look at it. At this point they told me that it was my quick release coolant hose that was leaking and the total would be 675. They than than told my wife that they were charging us yet ANOTHER 200 dollar diagnosis fee???????????? For something they had already diagnosed and supposedly fixed. I am done with Cardinal because all they are is a skeeming greedy company that will try and milk you for whatever money they can get from you. Jameson Franco was the "advisor" that tried to charge me AGAIN for a diagnosis of something that i already paid a diagnosis fee. They finally....after about 15 minutes of frustrating conversation...took the fee off after i told them that nobody DISCLOSED information to me that there would be another fee. Please be careful of what these "advisors" tell you need done to your vehicle, especially Mr jamison franco.
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