Joyful - rob
When I arrived I was greeted by the Manager and he introduced me to Elliott, and from there on my experience was simply great. I never had a better experience purchasing a vehicle than I did at Sullivan.
You guys truly are a great dealership, and Elliott was wonderful to work with.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
General Sales Manager
New 2018 Terrain - KOERBER3
Todd our salesman was very curious and professional. He showed use multiple vehicles and provided instructions for the technical data in the Terrain we purchased. Chris the finance person provide full explanation of all the paper work.
Best car buying experience ever! - JenW
My husband and I have been searching for the perfect truck at the best price for several months. We have been disappointed with our local dealerships. We put an offer on a truck on Thursday night and Friday morning Mandy, the internet manager, contacted us and worked with us by text. She helped get everything in order along with the salesman, Curt and the finance manager, Matt. After driving for nearly 5 hours they had everything ready for us. We expected something to go wrong and would leave disappointed but that was not the case. Curt was very helpful and knowledgeable. He went over all the trucks options before we left. From start to finish everything went smoothly! It was well worth the 550 mile trip!
Perfect... - Denali pjc111
Perfect....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out for your comfort. Recommend to everyone.
Great buying experience - Buick2015
Tim Mcintyre, Frank White, and Ruben Perez really were great to work with. They helped me find the best vehicle. I love my car! Thanks.
Sales and Finance
Very pleasant - Truckman
Everyone was very helpful at answering all of my questions. Also very relaxing and low pressure to buy. Anthony Briggs was awesome in explaining the vehicle equipment and setting us up with onstar and our phones to work with the touchscreen.
Sales and Leasing Consultant
Great experience - Middleton
Lowest prices on vehicles when looking online, great sales rep and great finance service. No improvement needed. Will be shopping again at this dealership. Thank you.
Everyone at Lou Bachrodt was wonderful!! - Petrow 1
I had a very pleasant experience at Lou Bachrodt. I went there shopping specifically for a BMW convertible. Al, the salesman was wonderful and patient. He helped by answering all of my questions and then we went for a test drive. From the minute I took the first corner, I knew this was the car. Thank you Al for making it so easy!!
Sales & Leasing Consultant
Very good - WESBROOKDONNA
They were very friendly they were very thoughtful when needing a car while we wait. Understanding when I would get upset that something was wrong
Car purchase - maryjane1858
David was very knowledgeable and made us comfortable from the beginning. We never felt rushed and he patiently answered all of our questions. He was very helpful with the financing as well. We couldn’t be happier with our purchase!
Good experience - Joe
Patrick was great to work with. He was personable and I didn’t feel pressured. Overall a good experience to purchase a used car. I would go back here again if I need a used vehicle from here.
Great experience - retired
We received exceptional service from Tammy Burkholder. She and the dealership
went out of their way to get us the car we wanted. We are very pleased.
Automotive Sales Professional
Experience was excellent. Worth the drive! - Golfer23
Everyone at shields auto mart is very friendly and courteous. I have been doing business here for the last 3 years and everytime has been wonderful. I would highly recommend all my family and friends to give them a chance at thier business!
great experience - Chris22
Marty definitely helped us out a lot. Was very helpful in assisting my husband and I purchase the right car. He was also very friendly. Thank you !
Pleasurable experience! A+ - Boxmaker1
I had the opportunity to work with Jesse on getting a used car. While we got off to a bit of a shaky start initially, upon my return visit these issues were resolved and I couldn’t be happier! It was a pleasure working with everyone at Arnie Bauer! Thank you Jesse and staff.
Great Customer Service - Unhappy
Joe Genna is a great general manager. He reached out to us and helped resolve a customer service issue. We learned a lot during the process. Thanks, Joe, we appreciate you!
Got me into an Envision!!!! - GM Man Matt!!!
The team at Courtesy Buick GMC worked hard to get me into an Envision at a price point that was manageable for me. My salesman Cliff Spilky greeted me right away and was very enthusiastic on showing me an Envision. As a current GM employee, at another franchise, Phil Grant and Mark Oliver made to sure to give me the incentives I deserved. I appreciate that they treated me like a GM family member at the dealership, both parties had fun haggling. Phil Grant and the porter Javiar went above and beyond to make sure that my Envision was cleaned up nicely. If a Cadillac is not in your budget definitely check out Buick/GMC and you will be impressed with the quality you get for the $$$$$.
New Car Sales Manager
awesome listening skills - Michelle Chavers
Tom and Jesus were great listeners and took great care I everything I needed. I couldn't be happier with the service and commitment to customer satisfaction they they provided.
Howard Lindstrom 2017 GMC Sierra Truck Purchase. - howardlindstrom
Sam Ferrille always makes my visit very injoyable. He has great knowledge
Of both products I've purchased from the Bachrodt store. Sam was very helpful going over and explaining all the options. I would recommend Sam for all my friends. I have dealt with this dealer ship over 15 years.
Perfect 10 experience - Shahid
Jason made it very easy transaction, i had already done internet search on pricing from other dealerships We test drove Acadia, Jason offered a best no hassle pricing which was cheaper than all other quotes I had. We made the deal immediately.
Service department is also vey helpful, I recommend this dealership for GMC vehicles.
Outstanding, Above & Beyond in customer service! - Teacher123
I have been a customer for several years and bought the car I am driving today from them! Over the last couple of years the staff & especially the service department members have maintained my vehicle, loaned me a car free of charge for over a week ( due to a repair taking longer than expected) & always ask before doing any additional repairs (providing the exact amount I will be charged, vacume out my car, let me take home a car to "try it out over night". During my last visit for an oil change, what at first was a normal afternoon turned very stressful quickly! After my oil changed I stopped in at Cracker Barrel in Mattoon for lunch with my 6 month old daughter, as I was getting ready to put her in the car the diaper bag bumped the lock on the door, not realizing it at the time ( now my car was locked, my phone, wallet, her diapers, wipes, and bottles were all now locked inside with my keys sitting on the seat) As you might expect, my heart sank from panic that was setting in, here I was alone, with everyone I know at work, not able to help me! Without truly knowing wether they could or would be able to help me get my car open. I called the dealership & immediately they sent someone out to save me from what could have been a very bad situation. May I add again, charging me nothing! I can't express my graditude the staff for their graciousness & their professionalism!
Driscoll is excellent - Bsse514@hotmail.com
Recently purchased our second vehicle in the last year. Mike Barrett, Pam, and Carla are excellent to work with. Would highly recommend the dealership for the purchase of a vehicle.
Top notch service. - Carol O'Dell
Once again, had work done on my older GMC and was treated like a queen. Love the service from the time I made the online appointment, to dropping off the car, to the many courteous calls. Then picking up the car...the entire experience was excellent.
Thank all of you who did their part to make my experience an awesome one.
Best Buying Experience Ever! - Paula Green
Salesman Dakota Suttles was amazing! The Green Warranty made by decision for me, Ive purchased alot of vehicles and by far this experience was the best!
Exceptional customer service! - Neihouser92
Dane Zeller and Brett Miller were knowledgeable, friendly, and answered all my questions patiently! They were easy to talk with and explained things very clearly. They went out of their way to make it a great experience and to accommodate my needs. It was truly a pleasure to work with Lighthouse!
Awesome - bbqsauce
No xxxxxxxx - James came through as promised! Great deal on truck, in out of the dealership within hour 1/2. Would recommend Weir for your next deal.
PURCHASE OF NEW SILVERADO - Jack Bratton
JUST BOUGHT OUR 4TH NEW VEHICLE FROM JACKSON CHEVROLET AND AS USUAL GREAT BUYING EXPERIENCE.GREAT TEAM OF PROFESSIONALS. THANK YOU FOR A GREAT JOB. JACK&JEAN BRATTON
Wonderful experience salesman Kenny Haun was great to work w - Jamie Travis
Very friendly staff, they were very helpful at setting the car up and going over it with us. We will definitely be going back to Kenny for our next vehicle.
Very good dealer - Jingzi li
Hank Diaz is very good and very kind guy! He do very good job !He help me and my husband a lot ! He will give the reasonable prices,when you like car there!
New car - Kelly8760
Tom was asome he took his time to get the deal done my wife was very happy we got our new Buick oncore even though when I was working thank you
Laura Buick GMC
Sullivan Buick GMC
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