86 Illinois GMC Dealers
Joel is the Man, Hands down the best experience I’ve ever - K.A.
Joel is the Man, Hands down the best experience I’ve ever had at a dealer. Joel went above and beyond to make us feel comfortable and to give us the best deal. Will definitely buy from Joel again.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Kori Parker at Barker Buick GM was the best to work with. - dmg876
Kori Parker at Barker Buick GM was the best to work with. He listened to us to get the vehicle we wanted and explained about explained the different types of financing completely and made sure we got the best deal. He worked with us after the purchase as well to make sure we knew all the features of our new vehicle. We couldn't have asked for a better partner in the purchase of our new 2023 Buick Enclave. Thank you
My review of Sam Ferrille is that he is extremely - pattyann
My review of Sam Ferrille is that he is extremely knowledgeable, approachable, gregarious and considerate. Sam knows all the latest information on any car that is offered. He is willing to share personal experiences and anecdotes which make the entire process very enjoyable. He also makes you aware of all the features and services.
Sales & Leasing Consultant
Deanna made the buying and selling process painless. - LSlipetz
Deanna made the buying and selling process painless. Worked with her to purchase a new vehicle and trade in my old truck. Great experience, very professional, would recommend others to come here for a new vehicle.
General Sales Manager
Very polite helpful and easy to work with listened to - Greasemonkey_atl
Very polite helpful and easy to work with listened to what we wanted and found something that worked for us
Very fast process to purchase a vehicle. - mmahoney71
Very fast process to purchase a vehicle. Only downside is they bump the vehicle price up for market condition. At least they show it to your face and really won’t budge. Nice people though. Thank you
Internet Sales Manager
Angelo Boccia, Eddie who explained the trucks functions, - oharetruckdriver
Angelo Boccia, Eddie who explained the trucks functions, and Mark in finance were the best
Sales & Leasing
New Vehicle Sales Manager
China did a wonderful job. - Lorenzobthomas
China did a wonderful job. Gred jr did a wonderful job and car joe to
I felt confident they finally had the right part. - paulaw98
I felt confident they finally had the right part. What I didn't like was the Used car manager trying to sell me a car and buy mine.
Business Development Representative
We have worked with Pete for years. - Lisa@sharonharkness.com
We have worked with Pete for years. We buy all of our cars with him. The process is simple & smooth. Customer service is TOP NOTCH! I highly recommend Shields!
I really liked it there. - lemcld
I really liked it there. I met the manager and he introduced me to the guy that was going to work on my car. I liked that.
Internet Sales Manager/Sales Consultant
Always treated with the upmost respect anytime that I - JIMDIMAS
Always treated with the upmost respect anytime that I bring my car in for service
The Right Way.. - Steve
Have you ever seen a deal to good to be true? Most times when you see a deal like that there is always a catch...Well at Weir Chevy there is no catch just believe it! I recently bought a preowned 2018 Colorado and traded in my 2013 Silverado. My salesman Stephen Dupertuis and I came to a deal on paper in 10 minutes! They had a great price on their truck and he offered a very fair trade in value on mine. No car dealer games . I took the Colorado home for the night and came back the next day telling Stephen I really liked the truck but the seats were very uncomfortable and I could not see buying this truck. Stephen said no problem we can fix the seats. I was shocked by that offer to fix basically new seats! I had never heard of such a thing. And true to his word they re-stuffed the drivers seat and after I asked and received a toneau cover we closed the deal. It is so refreshing to see there is a car dealer out there that cares about the customer more than the almighty dollar! Thank you very much Mr Roy (owner of Weir Chevy) And Mr. Stephen Dupertius for restoring my faith in car dealers who operate their business in a honest and straight forward way! St Louis people need to visit Weir Chevy and see what is too good to be true in Redbud IL I am sure glad i did!
This was the best experience I have ever had. - l.bloompott
This was the best experience I have ever had. I took a test drive in the morning, and I drove my new vehicle home before noon. No high-pressure sales talk. Everyone in the entire dealership was genuinely friendly. They also gave me a cinnamon coffee cake from confectionary in Morton. Just another going above and beyond an extra mile to satisfy their customers. I also received a phone call from Stephen a week later to make sure everything was well. WOW I was so impressed.
I heard a salesman say that buying a new car shouldn't - r.helander71
I heard a salesman say that buying a new car shouldn't have to suck. I can say, for the first time, that that was the case here. There was absolutely no pressure. There was nothing hidden, they were transparent and Carla explained everything in full detail down to the penny. Clay brought the invoice out to me-without me even asking for it (at other dealerships you have to fight for it). I have never been treated this well at any other dealership.
Thank you Key Auto Mall! - KateA88
Thank you Key Auto Mall! Fantastic selection of vehicles on the lot, I had no trouble finding the right car for me with Daniel Speights help! You guys are wonderful!
Glad I stopped in to test drive SUVs this day. - jacquelinelacy31
Glad I stopped in to test drive SUVs this day. Walked out with what I wanted and wasn't forced (cohearsed) to buy. My salesman Brandon B. was great, very knowledgeable and kind. Definitely will refer to my friends and family.
This dealer was great this is my second purchase and my - Mackman2008
This dealer was great this is my second purchase and my salesman Greg Anderson did an amazing job on getting me in my dream vehicle…
Poage is the only service center I have used for the last - mlr1941
Poage is the only service center I have used for the last 15 years. I usually get an appointment to have the oil changed within a week from the time that I call. I like to talk to Dan. I always wait, the accommodations are very nice. I had a surprise on my last bill, they rotated my tires without letting me know ahead of time. I left the next morning for 3 1/2 hour trip. I got out on the road and my right rear tire said too high. I had to stop & let the air out. I’m not sure this is what you wanted to hear. Please consider this a very minor complaint. I value all the service workers at Poage and will continue using their services.
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Awesome dealerships with great stock and a professional - HN
Awesome dealerships with great stock and a professional team. Tom was a great salesman and helped me find the exact vehicle our family needed while staying in budget! Thank you so much for helping us find a safe, reliable car that we love driving!! The team at Arnie Bauer, especially Tom, was incredible!
Thanks to Brandon and Blake for finding us the perfect... - jlrock
Thanks to Brandon and Blake for finding us the perfect new vehicle. We were happy with all aspects of the process and recommend Kunes to others.
Dealer agreed to sell me the car then backed out because - Pjdeterman
Dealer agreed to sell me the car then backed out because he said they had another lead.
Always goes out with a clean car and smooth ride! - giannini.sandra
Always goes out with a clean car and smooth ride! Very satisfied with the service.
Dan and all the sales staff were very helpful, - jbonomi1
Dan and all the sales staff were very helpful, professional and courteous while ordering and delivering my new car. I would highly recommend their dealership and will refer people to them. Dan was very thorough and patient while orienting me to the new vehicle and the many features.
I am imploring any Veterans, Women, honestly any and all - Lkneal4
I am imploring any Veterans, Women, honestly any and all customers, DO NOT shop for a used vehicle from Rogers Auto Group Chicago. This company does not value customer service and they are not a company that honerably stands behind their Certified vehicles and will sell you an illegitimate auto warranty. They failed to disclose all history of the vehicle and did not include the original sell date on my used vehicle and they falsely mislead me to purchase an overpriced extended warranty that expired well under the 60 month/100k miles I was told I was purchasing by my sales representative and the finance manager.
I requested authorization on 8/9/2022 on my Auto Guard warranty contract purchased from Rogers on 02/25/2019 for my GMC Certified vehicle. I was told my coverage had expired inJanuary 2021. The analysis of the repair cost exceeded $1700. I presented my warranty to service and the finance manager. I explained i purchased this GMC Certified vehicle and was told by my car salesman and the finance manager that i was buying coverage for 5 years (60 months) or 100,000 Miles under the Ultimate plan. It was never indicated to me that coverage would be for less than 2 years anywhere on the service contract. My signed contract (see attached) does not indicate the warranty would end on 01/19/2019, nor did it have the Original In-service date of 01/19/2016 (as required) to indicate the warranty would end on a date less than purchased. In fact, I was never told the original in-service date of the vehicle at all, neither verbally nor in writing on my contract. This non-disclosure is pure deception.
I was told I was purchasing an extended warranty that would cover my Certified vehicle from the date of my purchase on 2/25/2019. GMC CPO automatically provided my vehicle with a 12 months/12000 mile warranty that would cover the car until 2/25/20. My vehicle had only 14480 miles on it at time of purchase. I would not have purchased or agreed to a warranty that would only cover my vehicle from 2/25/20 to only 01/19/21. This is less than 2 years from purchase and less than a year from the CPO warranty coverage end. I would have never purchased essentially a 10 month warranty for $2200 that increased my monthly payments. I was vamboozled.
I am a military disabled veteran that continues to work with current National Guard soldiers, their families and veterans in the Chicagoland area and state of IL. As a single mother, grandmother, woman I depend on a reliable vehicle to perform my jobs. I help and meet with hundreds of military and families a year; driving miles to help them with community resources as part of my job. I would never have been driving a vehicle without some warranty protection since January 2021. I rely on my car. I only discovered, I had no coverage when I brought my vehicle in for a power steering repair on 8/9/22 and was told the warranty expired on 1/19/2021. That is only 23 months of warranty coverage, and less than 10 months from the CPO warranty coverage that ended on 2/25/20.
Currently, I only have 66,000 miles on my vehicle. No where on my copy of my originally signed contract did it indicate that I was getting less than what I paid for with this warranty. My contract states 60 months/100,000 miles. My contract does not indicate the original-in-service date nor that the warranty would end less than the written 60Months/100000 miles. I have attached a copy of the contract. Not only did i have to go back and forth with Rogers finance manager over this discrepancy, i was without a vehicle in limbo for over a week, before they finally told me NO. contract shown to me in your finance department on 8/9 does not match my originally signed warranty contract. More deception. All I got was, "Sorry" and an offer to take only a $400 hundred dollars off the repair estimate. Rogers would not even match the Firestone lower Repair cost that was quoted to me.
Despite all of this, i was frustrated and i had been without my vehicle for over 10 days already. I authorized Rogers service to proceed with repairs, because i could no longer rent and borrow a friends vehicle. The service department then failed to keep me updated on the vehicle status with parts which meant more delay. Finally, i had enough. I retrieved my vehicle from Rogers even though i had to pay for the diagnostic, took it to another repair shop and it was fixed in 3 days at a cheaper price.
Again beware, Rogers Auto Group does not stand behind their warranty contracts. The sales department and finance department at Rogers auto mislead and deceptively sold me the warranty without proper disclosure and failed to make it right. I purchased in good faith and I would have not purchased a warranty that would only provide me coverage for less than 2 years. I purchased the contract for the life of my car loan. I keep my cars and this is my third GMC made vehicle. I have been a faithful customer to Rogers Buick/GMC and serviced my cars with your company regularly. In fact, I’m still paying on this less than 2 year warranty since It was added into my financing which actually increased my payment. I also traded my Buick Enclave in with this purchase. Saying I'm dissatisfied with this betrayal of customer trust from Rogers auto is an understatment. I am imploring any customers not to shop for a used vehicle from Rogers GMC Auto and definitely do not purchase or trust their extended warranties. They have lost this customer.
Great experience! - Shelly Lawson
Great experience! Kade did a wonderful job. Listened to my needs and made it happen!
I work at a prison and they returned my car unsecured. My... - Stacy Brackett
I work at a prison and they returned my car unsecured. My drivers window was all the way down. Someone also hooked they’re phone to my system. I had to resynce mine up before it could be used since it wasn’t the last phone used. Jade was extremely friendly but service department could be better
I went into Kunes to see if I could get a car I’m 18 0 - Zae Cone
I went into Kunes to see if I could get a car I’m 18 0 credit only a month of job history.i wasent hopping for much if I could even get anything,that’s when Kyle showed up and showed me around and discussed with me payment options. TURNS OUT Kyle was able to get me a 2020 Chevy impala with only 50k miles on it for as little as 1k down and 300 every 2 weeks. I recommend everybody comes here to get there cars, Kyle was the best at showing me the car and showing me every detail even walking me through and giving me step by steps on things I need to do.and what dealership has given you a ride home when you had none
So my wife and I bought a used 2017 impala from Laura - Jarod watson
So my wife and I bought a used 2017 impala from Laura Buick Gmc in Collinsville and the sales experience fo2r the most part was good couple of complaints 1 bumper was damaged a little and they would not compensate on price. But didn't really bother us because of miles were so low,we purchased a thing called premier finish and was completely miss led we has to schedule for it to be done so we did we were told that it had already been done which since we purchased it it had not been long story short sales guy starts lying through his teeth about it,so sales mngr. Gets involved and starts the salesmen B.S. and just handling me I do my own investigation into the treatment process to find out that what they were telling me was not at all true, also in the meantime my vehicle came without a manual I've called 5 times to ask for it still haven't received it ,huh!!! Back to it so I've asked for my money back on the treatment I paid $900.00 for now I can't get anyone to return my calls or call me so I'm probably getting my finance co involved and a lawyer and I'm doing reviews every chance I get I would not ever recommend them to anyone period.
User's recommendation: Stear clear and if you do shop with them get everything in writing.
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