21 Indiana Kia Dealers

We have bought or leased a lot of cars in our 40 years of - dbeigh

We have bought or leased a lot of cars in our 40 years of marriage, but as we left the dealership last Wednesday, we agreed that this was the easiest and most pleasant of all. Jordy was personable, transparent, and easy to work with. We’ll be back.

Dan is the best! - rbruszewki

Dan is the best! Extremely knowledgeable and personable. They definitely go the extra mile to make sure you are comfortable. I'd pick Kia and Dan anyday!

Attentive, knowledgeable, and honest service. - Justinwmoffett

Attentive, knowledgeable, and honest service. Didn't feel any pressure and would love to work with Rachid again on my next new car purchase.

We always receive great service at Skillman. - Andie7Pete

We always receive great service at Skillman. Our recent work we had done matched the quote we were given plus one additional problem that was found and fixed. The shuttle service was very helpful.

Working to resolve a few issues. - boilermike

Working to resolve a few issues. Once these are resolved I will update the rating.

Had a great time buying our car. - cwmcclure

Had a great time buying our car. Jordan and all were excellent in helping us achieve the perfect experience

We made an offer on a 2022 Kia Sorrento plug-in hybrid, - Ohio car buyer

We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it.

I brought my car in for a software upgrade and was told I - mcnichtb12

I brought my car in for a software upgrade and was told I need 4. Thomas KIA performed all 4 upgrades and notified me of 2 filters that needed to be changed. The work was finished half an hour earlier than they told it would be. I would not hesitate to go to Thomas KIA again.

This dealership consistently does a bad job with - KiaFW

This dealership consistently does a bad job with servicing. Everytime we bring our car in which is a 2021 model within 2 weeks there is an error on the car and then we have to bring it back in. We then get charged again. Recently we got charged from doing a software update. This is our first and last Kia and will definitely not buy from this group of dealerships.

Outstanding experience with Ray Skillman Shadeland Kia... - maomor

Outstanding experience with Ray Skillman Shadeland Kia purchasing a 2021 Kia Telluride SX V6 AWD Prestige and Nightfall Edition Packages. We visited Ray Skillman after looking for this SUV at other Kia dealers unsuccessfully! We were told at two different dealers that such car had a huge demand that it was going to be practically impossible to get one, or if getting one it was going to be ~10K USD at least over sticker price!!!! Well, we decided to go a bit further (we live in Carmel) and stopped at Ray Skillman - Shadeland. There we met Bob Silvey and Shawn Salinas (Sales manager). They did confirm the high demand for this SUV, but started working with us in finding options to order a new one, giving us good options to get it and at an expected price. We were able to customize our Telluride the way we wanted it (interior and exterior colors, packages, accessories, etc.) with the help of Bob and Shawn, agreed on a price for it, and conditions, and they ordered it to Kia. Our Telluride was ordered, and after a couple of months it arrived just as we wanted it. Yesterday I went to the dealer, closed the deal, and came home driving our beautiful Gravity Gray, Dune Brown leather seats, SX Prestige Package and Nightfall Edition package Telluride. Negotiation was simple and easy, conditions were the expected ones, so overall it was a great experience getting this car. I can say that after dealing in Indiana with Mazda, Ford, Volkswagen, Audi and Lexus dealers, this has been by far the best and most positive experience. Kuddos to Shawn and Bob for their customer oriented service, something you don't always see easily in this type of business, and kudos to Kia for bringing to the market a very nice SUV at a pretty convenient price. Thanks to Bob and Shawn, great work with our car shopping experience. If you are looking for a KIA, don't hesitate and drive to Ray Skillman at Shadeland Ave. for a positive experience!

Nice people, prices were way too high. - JRM

Nice people, prices were way too high. As a result, I’m still looking, only now I think a Chrysler Pacifica hybrid 2019-2020 would probably suit my needs better. It seems like they are few and far between.

ryan was very professional and not pushy at all got me - cochranbobbiejo616

ryan was very professional and not pushy at all got me the car i wanted and wasnt there all day long very highly recommended

I worked with Chuck Gifford at the Dealership and found - bcancelliere

I worked with Chuck Gifford at the Dealership and found it to be one of the best buying experiences. They under promise and overdeliver. The dealership is a little over 500 miles from my home. I flew into Indianapolis and was picked up and driven to the dealership. Chuck spent a good deal of time with us, setting up the personalization of the Kia EV6. He contacted us on our way home and after we arrived home to make sure there were no issues with the car and our charging stops for our EV. After experiencing our 500 mile road trip, I decided to make some setting changes for greater convenience and Chuck was quick to respond to any questions. So, if you"re interested in buying a new car, think about Chuck Gifford at Kia of Muncie. Yes it was a distance, but my wife and I made it into a mini vacation.

Bought 2022 Kia K5 GT Line AWD in November 2021, already - Po

Bought 2022 Kia K5 GT Line AWD in November 2021, already once in shop with almost no oil left in it, at 5k miles recommended change is higher on the new cars this was found by a local place, and then I took to dealership to find out what was going on, cracked oil casing. Now 12k miles odd noise coming from under car does it when making turns in reverse and sometimes forward, this happened on the way to Florida and on the way back a clanging noise started. got home husband looked under car a hose is hanging down took to dealership the day I got home, they said they couldn't tell if it was serious unless they got it on a lift, but did say the hose was "just" the ac drain hose, but not to worry they were sure it was fine. that was on June 27th soonest they could get me in was July 28th. I have called and left messages for Store manager and General manager at the Ford building NO ONE calls me back. Now they are all conveniently on vacation. I am driving a brand new car that could have something not so serious or something that could effect my steering, wont know until they can get it up on a lift. NEVER again! I love the car but so far even if this turns out to be nothing major the service is awful. I'm not sure that they understand when you are trying to get back from Florida on an interstate constantly worried that your steering may go at anytime, no one was with me and it was awful. I drove a car that had less than 11k at the time to Florida and didn't know if I would make it back home with the car, and then they tell me I have to wait for more than a month to even get it looked at??? It is my daily driver and it was a large purchase for me...Angry doesn't even begin to describe how I feel about them right now.

Happy Customer - francine

I went on line to shop for me a nice affordable vehicle. I found one that I was interested in and came over to the dealership to check it out. I was approached by a very pleasant and knowledgeable person on the car I was looking at. He was professional and answered all the questions that I asked him. The staff that worked with me were all so nice and very accommodating. I was very pleased with my whole experience. Thanks to all that made me a very satisfied customer.

i took my 2002 kia sportage in because it was running... - billyzz

i took my 2002 kia sportage in because it was running funny and smelled of gas and my gas milege was suddenly terrible. they had it for a week and swore up and down there was nothing wrong with it. i convinced them to do a simple tune up. they had to order parts and the day they had the parts they called claiming all types of things were wrong and when i said no they found other parts that were broken and suddenly couldnt believe i drove it in. this was after there 80 dollar an hour diagnosis. and when i said i was takeing it somewhere else they claimed it wouldnt run under its own power. i took it somewhere good and got it fixed for 600 dollars cheaper than what they were claiming. im not even going to look at that place when i drive by anymore. terrible buisness ethics