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Thank you for giving me a fair price on my trade in and... - Rob Cox
Thank you for giving me a fair price on my trade in and making the process smooth and easy! Everyone involved made sure to available and courteous throughout the buying process.
Top Reviewed Specialists At This Dealership
This is a great place to get your vehicle serviced . They... - TINA.HELVY
This is a great place to get your vehicle serviced . They check every detail ! They explain everything to the customer so they get the best service .
We live 4 1/2 hours from Reed Jeep and the trip was well... - Toyotaavalon161718
We live 4 1/2 hours from Reed Jeep and the trip was well worth it! Chris was an awesome help but I knew that ahead of time as I read through his many positive reviews. If you are looking for a new or used vehicle give Chris a call.
My car has had to come in for recalls, the time that they... - MT
My car has had to come in for recalls, the time that they have stated it would take has been accurate, and each time it has been a great experience.
I came in for a scheduled oil change and tire rotation... - Ed
I came in for a scheduled oil change and tire rotation found out that I needed alignment and they were able to do it in the same appointment fantastic!!! Very happy and satisfied with their professionalism and courtesy thank you!!!
Took my 2016 Rogue in for a repair. Diagnosed the... - Happy Customer from Salina!
Took my 2016 Rogue in for a repair. Diagnosed the problem. Ordered part. Scheduled date to repair. Had issue fixed same day as promised. Appreciated. Thank You Jason and Monica.
Great Buying Experience - emmarettae
This was our first dealership experience and I'm so glad we chose this dealership to do business! We had originally gone down the road to the Ford dealership but the salesman there didn't listen to our needs and price range. We politely declined and decided to see what Clint Bowyer had to offer. David came out to greet us. He was very nice and listened to us, and didn't try to push a car on us we weren't interested in. Once we found a car and sat down to discuss the details, we understood why David's nickname is "Simple". Everything was straight-forward and honest, and he was very happy to answer any questions we had. I would definitely recommend this dealership!
Had a vehicle that needed warranty work. Contacted... - Charles
Had a vehicle that needed warranty work. Contacted Winston who helped me get going in the right direction. Blake in the service department kept me very well informed and updated throughout the warranty process. While waiting on the repairs to be completed decided to purchase a new Gladiator. Worked with David and he was able to square me away. Excellent service from all 3 people. Definitely recommend then if you need service on your vehicle or looking to purchase.
Chad was great and easy to work with. He was friendly... - Harper
Chad was great and easy to work with. He was friendly and worked to get us a great price. I would definitely buy from him again in the future.
This dealership is awesome they always are very attentive... - donnadelude
This dealership is awesome they always are very attentive and very friendly. Andy the service sales person is very attentive very friendly and very knowledgeable. And the service manager is also very attentive very friendly and very knowledgeable. Overall the entire jeep dealership that is Jeep Dodge Ram dealership in Ottawa Kansas as were you should buy your next vehicle or if you have any services that need to be done on your vehicle this is the place to bring it.
I live in Dallas and got in touch with Bolton Chrysler... - allen
I live in Dallas and got in touch with Bolton Chrysler Dodge Jeep In Council Groove Kansas. They were on our short list but were many miles away. I asked the sales person David Simon to provide me an honest assessment of the car. He was very patient, professional, and helpful in answering all my questions about the car in a timely manner. When I arrived, his descriptions were spot on with all the details described about the car which I really appreciated and speaks to his integrity and honesty. We end up purchasing the car at a great price, having a great car, and a long lasting impression nothing short of exceptional about David and Bolton dealership! I highly recommend anyone to visit this dealership and provide them the opportunity to earn your business. Thank you so much David and Bolton! Allen
You may have a good experience the first time, but the... - Milt W.
You may have a good experience the first time, but the second time worst by far. They locate a Vehicle and then tell you what you are paying for it. Then you find out later that day online the other Dealer ship is charging $5400 less. I am shocked that they would pull such a stunt. Worst experience by far. Would never shop this place again!!!!!!!!!!
Took my Chrysler 300 in for an oil change and they forgot... - bromspeeb
Took my Chrysler 300 in for an oil change and they forgot to put a bolt on resulting in the undercare shield hanging down and making an awful noise, possibly breaking it. We had no problems before our oil change. When I returned it and they replaced the bolt, they made me feel I was the one who did the damage. If the bolt was put back on in the first place, I would not have had to make the extra trip. I will go else where next oil change.
I had the best car buying experience working with Tricia... - Michaelco8815
I had the best car buying experience working with Tricia Archibald. She was very friendly and answered all my questions I had about the Jeep Grand Cherokee I was looking at and ended up buying. I never felt pressured and they gave me a great deal on my trade in. I highly recommended Tricia Archibald and Davis Moore Jeep when purchasing your next vehicle.
They committed fraud! They lied!! - koral
DO NOT BUY FROM THEM! THEY LIED ABOUT MY CAR BEING IN 2 WRECKS!!! first off within 3 months of having my car. The ac compressor completely went out. Tried multiple times to contact the dealer and emailed the manager and they wont work with me or help me with my car. They then told me to deal with chrysler. Then come to find out that they lied saying my car had only one owner and it actually had 3 previous owner . tried to ask the manager why they lied and he would never answer me. Took me 3 times before they would send me a list of what they fixed on it and I think they didnt even send me everything because come to find out it had been wrecked not only once but twice and they LIED to me about it. Long story short they will commit fraud!!! They are liars and will not help you and will not try to make it right. Very disappointed!!
Found a truck on the internet, e-mailed the dealership... - todd ford
Found a truck on the internet, e-mailed the dealership and was promptly answered.
Mike Wingard did a great job of making everything go smoothly through the buying process, the reason for only 4 stars is cash buyers pay more then E-purchase buyers.
Seems backwards to me.
thanks again Mike, it was a pleasure.
If I could give this dealership no stars at all I would... - donnadelude
If I could give this dealership no stars at all I would Ryan the manager over the entire dealership was very rude when I called to tell him why I would never come to that dealership again. Do not buy a car from the dealership they will screw you. They’re rude and they don’t care about their customers.
I have bought 3 cars from them within the last year. They... - t.iverson
I have bought 3 cars from them within the last year. They have a New Management team that I feel is going above and beyond to change this dealership reputation!!!!
I spoke to Ashley in customer service and never heard... - dgt1031
I spoke to Ashley in customer service and never heard back.
This is literally my first negative review and my experience couldn’t be any worse. I paid a deposit for a brand new truck and received photos of it being delivered. I sold my car that weekend expecting to pickup my new truck. I get a call 3 days later telling me there is damage and excessive mileage on the brand new car. I received no photos or an alternative. I’m stuck looking for another car now.
Don't bother making an appointment for service. - Colok9
All I needed was an oil change and tire rotation.
I made an appointment online with the service manager several days ahead who confirmed my appointment for 9am Saturday. I arrived at the dealer at about ten minutes before 9. I didn't want to be late because I had so many other things to do that day after I got my service done. I ended up sitting in the showroom talking to a very nice salesman about the new Jeep Gladiator Pickup that was not yet at the dealers to view. I looked down at my phone to check the time and realized that it was 10:45. So I excused myself and went back into the service department thinking that surely they would be done by now. To my surprise they hadn't even started yet. I was not happy when I found out that there was still one or two vehicles in front of mine still needing service. I thought to myself, why did I even bother making an appointment?
When they finally got done with my vehicle at 12:05 they tried to charge me over $80 even though I had given them a coupon for $24 when I first arrived. Okay so that took another 15 minutes to sort out but they did end up excepting my coupon and sent me on my way. At that time it was about 12:30 and so many of the things that I wanted to do that day I didn't have the time to do anymore. I felt like my whole day was wasted at the dealer trying to get a simple oil change done.
Thank you so much Allen Samuels for wasting 3 and half hours of my time on a job that I had an appointment for that should have only taken about 20-30 minutes.
The reasons I will not buy from Joe Self BMW - Rhonda Wills
I leased a BMW 328i from Joe Self about 8 years ago. I had a continuing problem with the seat belt extender - the seat belt snapped off the extender every time I got in the car and tried to buckle the driver's seat belt. I went back to the dealership time after time (all while the car was under warranty) and the service department told me that it was a design defect that BMW was aware of. The seat belt extender was replaced several times - it worked for a few weeks, then the seat belt began to snap off the extender. The last time I took the car in to be fixed, the service manager told me that it was as good as it was going to get and they would not repair the car again. When the lease expired, I turned the car in and explained that I was very disappointed in the service and response. The manager I talked to at that time was very cold. I next bought a Mini from a Kansas City dealer, and then a BMW X3i from the Kansas City dealership, solely because of my bad customer service experience at Joe Self. When I recently got notice that my BMW was due for yearly service, I called Joe Self BMW dealership since I live in Wichita and asked for an appointment for service. I have to assume that Joe Self BMW is reimbursed by BMW for annual maintenance and Joe Self is not doing the annual maintenance out of the goodness of its heart. I asked for a loaner car since that is one of the advertised "perks" of Joe Self. I was abruptly told that at the direction of Mr. Self, that the dealership would not provide loaner cars to those BMW owners who did not purchase the car from dealership. I love the cars, but the dealership leaves a lot to be desired and will certainly not get my business in the future. Cannot recommend this dealership to anyone.
Great customer service - jeep # 5
Lou was a great salesperson to work with. He got exactly the car we were looking for and then spent time going over all the details with us. Kranz Family is really wonderful for purchasing a car
Good service fair deal - Toyota guy
Looking for a Corolla found a 2017. The price was a Deal reasonable financing paperwork took a long time the coffee was good and popcorn too
Olathe Dodge Chrysler Jeep RAM
General Sales Manager
Reed Jeep Chrysler Dodge Ram