41 Kansas Ram Dealers

Liz was GREAT! - Larrykaminski722

Liz was GREAT! She made the experience quick and easy for us. We have already recommended her to our friends and family. If you need someone to help you get into your next vehicle she is the one to have help you!

Great customer service. - Julia

Great customer service. They got my vehicle in quickly, did a thorough job and I was pleased with the overall experience.

Very good experience! - rsherrill19677

Very good experience! Very nice people to deal with ! Glad they could get. me in this car that I wanted very badly !

Did a good job trying to diagnose problems. - slee

Did a good job trying to diagnose problems. Went above and beyond normal to diagnose.

I can only speak for the service department. - barrett1944

I can only speak for the service department. Both times I have gone for an oil change I was in and out within 30 minutes. For that alone I think they were great.

My salesman did a great job for me. - jdcollins613

My salesman did a great job for me. Outstanding work Kris. Will definitely buy again!

Great service great staff. - antoniosolis1980

Great service great staff. Lol forward to coming back for the next upgrade. Highly recommend this dealership

It was extremely easy process from the test drive to - Rhonda

It was extremely easy process from the test drive to driving the car off the lot! The whole process took less than 3 hours and I’m extremely impressed with this dealership.

Let me start by saying, I hate car dealers. - Hrajeepers

Let me start by saying, I hate car dealers. I hadn't purchased a car for 20 years because I hate the whole process. My opinion has changed drastically with this transaction. When I first went into Eddy's I was following up because I had looked at a vehicle on the website and the person that was chatting with me invited me to come and look. I was only looking, and was positive I wasn't buying. Jeep had just sent me an email asking me to look at the new models, I loved my 2004, and didn't plan on giving it up. The initial feel of the trip to this dealership was different than other places I have been in the past. Yes, Elliott immediately came out and greeted me, but allowed me to look and explore at my own pace. He showed me the vehicle, and answered the questions I had. I hadn't even driven the vehicle as I was sure I wasn't purchasing. Once inside the building, we discussed pricing, and Todd assisted at that time, again there wasn't those games of leaving you sitting in an office for hours to try and break you down. The information I requested was handed to me in writing as soon as they had it. Once we discussed trades, again there were no games. No hiding your car behind the building and making you sit there until you signed. My car was returned to the same spot I had parked in when I drove up, and the keys were immediately handed back to me where I was free to leave at anytime. Here's the part where I started causing them stress. Todd called the next day that everything was approved and I could pick up the car. We set a time for the upcoming Saturday, but I got cold feet and chickened out. I couldn't spend that kind of money, and at Christmas time too boot. I didn't pick up the car. Two weeks went buy, Christmas was over, and the end of the year was near, and I got a call from Todd. Again he was respectful, and and helpful. I can never say he was "high pressure" he was positive, and presented the deal to me, with a little betterment than before. I picked up the vehicle that night, and am very happy with the purchase. I will have to add, and some called me stupid for it, but I never even started the car, let alone drive it until I was behind the wheel to come home. I had been driving Grand Cherokees for the last 25 years, it was new, under warranty, and I didn't want to add more miles on it. I figure if something went wrong, it was their problem anyway. I purchased a new Jeep Grand Cherokee L from Eddy's in December. If the transaction was stressful for anyone it had to be for the staff there, as they were very respectful, no pressure, helpful, knowledgeable, and all around just about the nicest car buying experience I have had, other than when I used a broker in the past. Overall assessment, If I am in the market for a new/used vehicle. I would have no reservations in returning to Eddy's.

The salesman was very friendly & has checked with me to - thuggmomma1

The salesman was very friendly & has checked with me to see if I have found me a car even though I didn't purchase one with him.

Took the truck to Marshall Motors in Salina, Kansas on - ccolosimo0655

Took the truck to Marshall Motors in Salina, Kansas on 10/6/23 for an oil change. Spent $350 on a service contract meaning I would pay nothing for the next four oil changes and tire rotations. When driving on the highway for the first time since the service the truck began smoking. I pulled over, checked the tires and then got back on the highway. Then it started smoking a lot and I pulled off the highway again on 10/7/23 about 24 hours after the oil change. I started a road side service request and it was going through on my phone with the progressive app. My wife’s grandparents came to check on me as I was broke down. My wife’s grandpa pulled the engine oil dipstick and said it was bone dry. He then checked under the truck and seen there was no engine oil drain plug. We called the dealer Marshall Motors who had performed the service and they arranged for a wrecker to pick the truck up and they said they would have a car for me to drive when I got there. When the tow truck dropped me and the truck off. Jason Stroda, the general manager came out asking if the vehicle was salvage. I told him no. He then proceeded to say it had a Juno yard rear end in it. He claimed to have seen the markings on the rear end when it was on the tow truck. He began speculating that something was stripped in the truck (possibly the drain plug bolt or pan I assume). He assured me he was speculating. But, if it was their fault they would make it right. I’m not sure if what the comments about the rear end and assuming it is salvage have anything to do with a missing engine oil drain plug about 24 hours after the service. Case number 87588857 from Dodge Ram Customer Service This is the response from Marshall Motors in Salina, Kansas that was given to the Better Business Bureau in reference to my Complaint # 20710649 after contacting them and the Kansas Attorney General. This vehicle was towed in after hours on Saturday. We arranged for the tow as soon as we were made aware of the issue. We also provided a loaner car for Chris so he could get to work. It was our fault he wasn't able to make it to work on time.  I contacted Chris Reddig our Service manager and told him about the truck Saturday evening.  Monday morning myself and 4 other employees pushed Chris's truck into our Service Department where our Master technician inspected the threads of the pan and found nothing wrong with them so he replaced the drain plug and filled the engine with oil. While the mechanic started the truck, myself and Chris Reddig, and my Parts manager waited to see how much oil pressure the engine had. 57 psi is what it recorded at start up. We are preparing to drive the truck 60 miles this morning, to make sure there are no drivability issues.  Then a complete diagnostic scan will be ran on the truck. After the drive as long as no issues arise the truck will then go to detail to be cleaned off.  Marshall's will put a limited warranty on the engine for 1 month or 1,000 miles. The same warranty we provide on vehicles we sale with 194,xxx miles on them. We apologize that this happened to Chris and his family.  Our Dealership has been in business for over 95 years. This is only possible by taking care of customers. We greatly appreciate how understanding Chris has been through all of this. Marshall’s said they drove it 60 miles and the odometer says they drove only 22 miles. General manager Jason Stroda kind of argued with me as well as the service manager Chris. They said I have to give them the loaner back tomorrow morning. They told me they cleaned the truck and I got there and it was covered in oil and it was still dirty. They said on paper they will only warranty the engine 1,000 miles. That’s all they will do.

Jordan was amazing. - Irma R

Jordan was amazing. He approach us since we got there. He was knowledgeable and friendly, took care of us like we were family. Jordan Haffner was AWESOME! If you looking for a new vehicle that's your guy I highly recommend him.

Fantastic trade experience in Emporia, KS. - Michelle U

Fantastic trade experience in Emporia, KS. Having provided the dealership with a dozen or so pictures of my trade vehicle, we were able to reach a firm number for trade value by phone before I drove up. They had a Toyota Venza on the lot and did not charge over the MSRP. So that was money ahead of Wichita. Then, they only have $199 document / admin fee whereas the Eddy’s Toyota of Wichita would have charged $750. So that was money saved. Gary was a delight to work with. The paperwork and vehicle were ready for delivery when I arrived at the dealership two hours later. It took longer to get the license plates switched than to do the title work. I was in and out the door in 45 minutes. I love trading with dealers by phone like this and Clint Bowyer Toyota made it easy for me today. Thank you.

Very easy to deal with. - Laura

Very easy to deal with. Car buying is not anyone’s favorite thing but this experience was as good as it gets.

Very professional and knew their products well. - Kenseager

Very professional and knew their products well. Would highly recommend them. After purchase took time to demonstrate the car’s features.

Great customer service - jeep # 5

Lou was a great salesperson to work with. He got exactly the car we were looking for and then spent time going over all the details with us. Kranz Family is really wonderful for purchasing a car

Since I live approx. 35 miles away from your dealership;... - lrglaves

Since I live approx. 35 miles away from your dealership; I highly appreciate your loaner car option. This allows me to do some errands while in the Wichita area. When in the lobby, your receptionist Jen, makes the the experience pleasureful. She is a tremendous asset to your dealership! Also Kevin is awesome to work with. Without a doubt your people are the main reason I come to you for service. Rick Glaves

Love this place! - Kansasgirl

I came in to buy a car for my teenager. I wanted a used car and I didn't want to spend too much. Abraham hooked me up and we got the perfect car at the perfect price.

Good service fair deal - Toyota guy

Looking for a Corolla found a 2017. The price was a Deal reasonable financing paperwork took a long time the coffee was good and popcorn too

They committed fraud! They lied!! - koral

DO NOT BUY FROM THEM! THEY LIED ABOUT MY CAR BEING IN 2 WRECKS!!! first off within 3 months of having my car. The ac compressor completely went out. Tried multiple times to contact the dealer and emailed the manager and they wont work with me or help me with my car. They then told me to deal with chrysler. Then come to find out that they lied saying my car had only one owner and it actually had 3 previous owner . tried to ask the manager why they lied and he would never answer me. Took me 3 times before they would send me a list of what they fixed on it and I think they didnt even send me everything because come to find out it had been wrecked not only once but twice and they LIED to me about it. Long story short they will commit fraud!!! They are liars and will not help you and will not try to make it right. Very disappointed!!

Have had good prior experience with the Quality family... - cherie.carrington

Have had good prior experience with the Quality family and same wij our current purchase. appreciate their service in purchasing and maintenance of our vehicles.

Took my Chrysler 300 in for an oil change and they forgot... - bromspeeb

Took my Chrysler 300 in for an oil change and they forgot to put a bolt on resulting in the undercare shield hanging down and making an awful noise, possibly breaking it. We had no problems before our oil change. When I returned it and they replaced the bolt, they made me feel I was the one who did the damage. If the bolt was put back on in the first place, I would not have had to make the extra trip. I will go else where next oil change.

Chad was great and easy to work with. He was friendly... - Harper

Chad was great and easy to work with. He was friendly and worked to get us a great price. I would definitely buy from him again in the future.

Highly recommend this dealership! - Marybel Chavez

Highly recommend this dealership! Janeth Ochoa was amazing to work with! Helpful and family friendly!

Best dealership I’ve ever worked with - Bevie Jean

Best dealership I’ve ever worked with Honest,trustworthy integrity I was allowed to drive to my mechanic to check it out priced right