New Jeep Purchase - coxc14
Gage was an excellent salesman! He was very polite and professional. I went with my dad to purchase the jeep and my dad is pretty tough to deal with in regards to money and purchases. Gage kept his cool with my dad and gave us the best deal possible! I would highly recommend Gage at Glockner of Ashland to work with!
Top Reviewed Specialists At This Dealership
Great guy to deal with!! - Cummins
We bought a Ram 2500 and Frank worked with us and got the exact truck that we wanted he went above and beyond what I have ever witnessed in a salesman!!! I’d recommend anyone to the dealership and to Frank!! We will definitely return to him!! Down to earth and has great people skills!!! Highly recommended in my opinion!!
Sales / Floor Manager
Top service in the area - lukester68
The service advisor Tyler and the mechanics are top notch. I should have come to Cross years ago. They listen to your problems and make sure it’s right.
I love my new 4runner!!! 😁 - Lady from Rocky Top
Purchasing a 2017 4runner was the same as brand new for me. I've never owned a new vehicle and definitely never bought one online. I found it on carguru. It was the right price and everything I wanted. I live in TN..4 hours away. They brought the car to me. I had many photos and all specs. They spoke with me at length and answered all my questions. Norma Jean, Bill, Brian, and Adam were great. The 2 gentlemen who delivered the car were very nice and personable handing over the keys so I could finally drive this car! There was no rushing me to get back and these guys had a 4 hour trip home to KY at 6pm. The vehicle is beautiful. They worked with me and made things right. Thanks guys!!!! Love from TN 😁
very satisfied - greenmtrebel
I was well satisfied. Aaron was very professional and very friendly. my experience this time was 100 percent better than the last time I went there.
2018 Ram Purchase - Ram18
I originally came into Zimmer for some recall work and during my visit I decided to see about trading my vehicle in on a new truck. The salesman I worked with was Mike Garrison and I have to say he his a miracle worker. I explained my situation, told him what I was looking for, and he has a truck already picked out to test drive based on what I told him. After taking a test drive I was in love with truck and we proceeded with process. After negotiations we finally came to a deal. I didn’t expect to leave with a brand new truck but I did! Mike is a great salesman and took care of me. If you decide to check out Zimmer, ask for Mike Garrison.
Director of Performance Excellence & Digital Media
Excellent service - Aanderson81
I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him. I've bought several cars from Don Marshall and this certainly won't be the last!
The people! - caseydalton1
The people are amazing and friendly every single time I come in for service. Thank you to the service staff! You couldn’t ask for better treatment.
Ryan Wessling was AWESOME - Albert Davis
Ryan Wessling was AWESOME!!! We bought our first Smart Car and Ryan answered all our questions and was extremely knowledgeable. I will go back to Big M again.
GREAT IN EVERY DEPARTMENT. - dunawayt
I HAVE BOUGHT 5 SUV'S FROM DRIVER MOTORS SINCE 2013. THEY ARE AMAZING. FROM THE SECRETARIES, SALES PERSONAL TO THE SERVICE DEPARTMENT. ALL HAVE TAKEN CARE OF ME AS THOUGH I WAS A PART OF THERE FAMILY. I WOULD NEVER TRADE ANYWHERE ELSE. FIVE STAR ALL THE WAY!!!!
Great Service - Bill17
I was contacted by Jimmy Jones after I opened an account on True Car. They did not have the car I was looking for in their inventory but was willing to try and find it. I went in and within 30 minutes they had located the car I was looking for. The deal was made and I had the car in 2 days. They were great to deal with and gave me the best price I had beem quoted. Nice friendly people who seem to appreciate your business.
Tim berry - Omgreally
Tim was great. I will always ask for him for any other vehicle needs. Thanks Tim. I’m loving my new car. Gillie Hyde is great
My service was very good! Great company to work with! - Americanmade79
I was very pleased with my service at Hunt Ford! Very professional atmosphere! I will come to Hunt Ford for my next purchase of a vehicle! The staff here at Hunt Ford are very friendly and are willing to take the time needed to show you a vehicle without rushing you through the process!
Used Camry - cborman
Called on the car that I found on Cargurus and talked to David Tewell and received a fast response. I live over 3 hours away and where able to agree to trade numbers after e-mailing pics of my car and without any hassle. Financing was a breeze and David meet me halfway to complete the paperwork and deliver the car to me. It was a great experience. C. Borman
Great - Hannahgracie1
Great people and even came in on a holiday to help me out cause I sold a vehicle and needed to get something quick. Thanks again
Awesome - Nick2125
They did what they said they would do and on time and super nice people to work with I will definitely be coming back for service and sales
Pleasant - C. Howard
Milena was very helpful, I liked her demeanor during the process. She listened to what I had to say and didn’t try to talk over me, etc. I would refer her to future customers.
Highly recommend - Nana
Purchasing a vehicle at Linwood was a nice experience. Salesman Gerald was friendly and easily worked with us on our decision. We highly recommend anyone doing business with them.
I wouldn't send my worse enemy here. - Amanda.
Worse place ever. The only person I liked was JJ he truly needs to go to another car lot so they won't ruin his name. Worse place to buy from, worse customer service. They also don't inspect there trade ins and sale junk. Wish they had a zero on the review they dint deserve a one. They also cancel my warranty and didn't tell me try say I wanted. When the SUV was in the shop the first 2 1\2 months when I bought it.
oil change - NatRad
Disaster! Had my appointment at 1500. At 1650, inquired about my car. A person had no explanation what was going on. He did not even know my last name. Finally, found the key of my Jeep and said to me : "I think this is your key." No employee assisted me with anything. Not sure why I deserved this mistreatment. I would never ever visit the facility for any services (and I have free lifetime carwash with them) and that includes a car purchase as well.
No oil change should take about two hours, and no costumer should ever deserve a cold shoulder from any associate.
Our experience with Brian Rose was straightforward and hones - Carguy27
Honest and upfront.Salesman was very informative but not pushy. I will check with this dealership when purchasing my next car. I would highly recommend this dealership
My new Hyundai santa fe sport 2.0 T - stoney3d
I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a short time line you made it easy to buy the car I wanted
Home Town Friendliness - Big Sarge
The experience of buying this car was so easy and stressless. From the moment the salesman contacted me via email to phone calls until the deal was done, my salesman was excellent and professional the entire time. They are me feèl like family.
4 decades of excellence - Janice
I have been buying vehicles at Conway Heaton and getting them serviced there for the better part of four decades. Carl Childers is my go-to person in the service department, always giving me good advice and working with me to maintain my car. I really appreciate his work and that of the other helpful people at the dealership.
17 Jeep Cherokee - Jeep17
Had mechanical issue that was covered by warranty. They went above and to help. I was under time constraints and they worked me in about a week early. Highly recommend.
bait.and switch - pissed customer
Dealer misrepresented vehicle. Vehicle requires additional $1200 in repairs that the dealer didn't tell us about when asked. They said it was gone over and only needed struts. Will not take vehicle back. Will not return phone calls and ignored complaints on the BBB.org. They could care less once they get your money.
Fraud alert. Scam alert. Worst customer service.
Treated me like family! - bottomfoot
Just purchased a 2015 BIG BLUE! Dodge Ram from them. Everyone was super nice to me as I am a big cut up as they were to me. Did not pressure me, answered all my questions. Cleaned my truck inside and out. Got home the next day and noticed a few small scratches. Went back to them a few days later and they offered to fix them. I just asked for some touch-up paint and they got it for me, no charge. I highly recommend them if you are shopping around. PS I'll be down there with my Dart soon!
Happy Customer :) - Debbie Bentley
We have bought 2 vehicles from Bob Allen. We are returning customers. We have been very happy with sales staff and services. They are friendly, helpful and gave us great deals. We search other places, but wind up back at Bob Allen.
Horrible service, Chrysler Company involved. - Motoandroid860
Lomg story short, we took our jeep in for things that were covered under warranty. Five days later, we had been told they had to keep our jeep and it could not leave their lot, and that they couldn't give us a rental until our repairs were approved. Also told that a guy has to come approve repairs, then when this guy shows up they changed their story to this guy just comes to look at it and then requests approval for repairs. We got tired of it and went down there after having no vehicle for 5 days. When we got down there we tried talking to a service desk person, after she literally told us theres nothing they can do and we cant have our vehicle and that we are S.O.L. (yes she literally said that) we asked for a manager. The manager has us come in his office and tells us we better have a seat and listen up (like we are in trouble or something) then proceeds to tell us we sent going to come in yelling at his employees, and that 3 people said we were yelling at her. I responded with "that's funny because no one else was in her office except us, so who are the 3 that told you that?" To which he ignored us completely and told us "well your not getting your jeep back, we are keeping it for now" and we responded by saying give us our keys or we will have the police department down here to get them for us. This manager argued with us for 20 minutes telling us to call whoever we want but we aren't getting out keys. Long story short, we got our keys and will NEVER be back. We also got our money back for the service charge among other things that chrysler sent us in apology for what had happened. This dealer is known for having horrible service.
Don't Trust Them With Your Trade-In - GotDuped1
I bought a new SUV from this dealership, and they didn't turn in the paperwork until 3 weeks after I left, blaming the credit union for being so slow. My first payment is due tomorrow and my financing wasn't even put through until a few days ago. It's been almost 30 days and they've still not paid off my trade-in. Overall, they seem to be eager to get you in a new vehicle, but as soon as you leave, that's where their effort stops. If you want a trustworthy dealership, take your business elsewhere. There are far better dealerships in central Kentucky.
Glockner of Ashland
Cross Chrysler Jeep Fiat
Senior Sales Consultant