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I came to this dealership looking for a car . I was... - Alain
I came to this dealership looking for a car . I was greeted by an awesome agent Malaysia. She’s very professional, kind and knowledgeable.
Top Reviewed Specialists At This Dealership
Nissan Owner Loyalty Manager
Marcel Rivera and the Elhart Kia staff were very helpful,... - Kristin
Marcel Rivera and the Elhart Kia staff were very helpful, had a good sense of humor, and made the car buying process easy. I never felt pressure or uncomfortable, especially as a woman being there alone, which was icing on the cake. Very happy and would come back in the future!
New Hyundai and Used Car Sales Professional
Fast service. All point inspection included with oil... - DEJONGEJ
Fast service. All point inspection included with oil change . Tire rotation free as tires had been purchased there!
New Car Sales
Super helpful and flexible to work with. Honest about any... - Michaelgault
Super helpful and flexible to work with. Honest about any question or concern and made us feel way more comfortable taking all stress away. Eased the process and kept the focus on finding the right car making our day so wonderful.
Nissan Product Specialist
We love our new Tucson! We had a great experience at... - 1NavyAngel
We love our new Tucson! We had a great experience at Garber Hyundai on Bay Road. We also loved our salesman, Garrett. He was friendly without being pushy and very knowledgeable!
The customer service was great Sam was a patient with me... - Michele
The customer service was great Sam was a patient with me when I decided to get a different car Thank you
Worked with Rob. Definitely a pleasure to work with. Made... - mattsellers
Worked with Rob. Definitely a pleasure to work with. Made the car buying experience seamless and comfortable for my wife and I.
Tamaroff Nissan provided excellent customer service... - turner_lennie
Tamaroff Nissan provided excellent customer service performed by your service team. Rodney your CS repre was clear, polite, and knowledgeable about my service needs. Provided updates as needed.
Excellent service. Pleasant atmosphere and friendly... - Carolyn
Excellent service. Pleasant atmosphere and friendly employees. Quick and professional from drop off to pick up.. Scheduling an appointment was easy. They knew the history of my vehicle.
I brought my car in to be diagnosed and fixed. I left it... - Stephanie.karpinski6321
I brought my car in to be diagnosed and fixed. I left it overnight. They said that they fixed the problem but it was not fixed. I have to now bring it in again a week later to have it fixed. This is a complete waste of my time.
I am going through chemotherapy treatment right now and my time is valuable and I need a reliable car. I can not be sitting in a dealership waiting for a car that wasn't fixed the first time.
I am disappointed that I had to pay for this.
Employees are always very personable and willing to... - Poochie_49016
Employees are always very personable and willing to provide additional information about the vehicle and explain issues I may be having with the technology and any other I may have without making me feel like it is inconvenient.
The salesperson at this Nissan dealership was friendly,... - rrj55
The salesperson at this Nissan dealership was friendly, and then proceeded to
list all the great things about the used BMW i3 that I inquired about.
When it came to dealing with a lower selling price, the salesperson just quit talking and pretty much stated that the stated price was not negotiable.
Total waste of time
Not pleased with the customer service or the actual... - Djdonahue
Not pleased with the customer service or the actual service. Have to agree this place has went downhill over the years. Was once a place I could rely on for honest reliable repair. Just took my car and $830 later and 20 miles down the road engine light comes on engine still sputtering and diesel’s when I shut it off. Just curious what did they actually fix?
This review pertains to service dept. We are fed up and... - Cgum1
This review pertains to service dept. We are fed up and will go elsewhere from now on. A simple oil change takes an hour and a half. It was recommended my truck with under 30,000 needed brake fluid flush,brake pads and rotors replaced to the estimate of 723.00. None of it necessary!! My husband put on new pads bc there was wear ..that was it.
Great customer service! - Lady A
After leasing a car from this dealership, I decided to buy another vehicle once my lease was up. I had some issues with the new car and after a few ups and downs, the general manager contacted me and made things right with me! He was very friendly and it was obvious how important good customer service is to him! I really appreciated him contacting me personally.
Great price for my Nissan!!! - VGoble
Friendly Environment. Their vision, their mission, and their values were are straight up on point and true to their help working with me their customers. On top, giving me a great Deal!!! Thank You! Nicole Lutz and all that worked with her and me giving me a great experience and a great Deal. Later in the future if I need another vehicle I will be heading your way. Sincerely, Vicki Goble
Unexperienced Service Department - Anonymous1
The Gerweck Family is a wonderful group of people to purchase your car from however, their service department is unexperienced when it comes to unusual repairs that they are unaware of how to handle (excluding: oil changes, tire rotation and minor issues).
My Best Car Purchase Experience Ever - Alders3858
My recent new vehicle purchase at Gezon Motors was the best experience ever. My salesperson (Bill) was knowledgeable, helpful and friendly. He made every possible concession on the new car purchase price and gave me more for my trade-in than any other dealer I spoke with. Josh (Finance) also made my purchasing experience exceptional. There was obviously clear communication and collaboration between sales and finance. Josh presented the finance option which best met my needs. He knew I only wished to purchase the vehicle and never attempted to steer me into a lease as a way to fit my monthly payment cap work. My experience after-the-sale was equally outstanding. Paul (sales & training) worked with Bill to thoroughly teach me how to make the most of all my vehicle features had to offer. Bill introduced me to all of Gezon's primary department leads including Roxanne (service) who is genuine, caring, helpful and communicates well. The staff at Gezon works collaboratively to ensure every individual who walks in has an exemplary experience. I'm thrilled with my decision to purchase from Gezon Motors.
Horrible - Deloise 1
They dont even get half of a star!. I am soooooo upset with this place and I am more disappointed with the people that work there . I had my car towed in on Monday and had an appointment on Tuesday for a diag. I told the lady "my car has coolant in the spark plug holes I may have blown the head gasket....I just had a heater core flush I am not sure if that is what caused the problem". I had checked everything I could before the car got there there was NO knocking of the engine, bearings didnt lock, thick white smoke out of the tailpipe so we kind of ruled out possibility of an engine block crack, but more importantly we constantly checked the oil it was still just oil no foam mixture just oil. Again I had given this information to the lady and told her when I had to call and check on my car that I wanted to know if the head was cracked or the engine block. When I talked to her she said immediately said I needed a new engine and that she was looking up prices and that POSSIBLY the head was cracked or the engine block was cracked. Now isnt that what I already told the lady? She is telling me the exact same thing that I ALREADY told her. So after I told her I wanted to know if the engine block was cracked or the head and she said that she would call me back with more info BEFORE they closed. So like a child I waited by the phone for her call only to have to call her back and find out that everybody left because they were closed. This initiated my first call to John the manager. I had to leave him a voicemail pleading for him to call me back because I felt slighted and I wanted to know about my car. The next day Lexi calls me back and says she was returning my phone call for John the manager because he was in meetings and apologized for her unprofessionalism for not returning the phone call and proceeded to tell me the EXACT same thing she said the day before(which is what I ALREADY told her before the car was worked on) adding in I need a new engine again and being very persistent about it. I asked her things like is the head cracked or the engine block cracked .... why couldn't I replace or refurbish the head. She said based on her "mechanical experience" I needed a new or used engine and to get that information I wanted it would be a $500 job on top of the $200 diag fee. Also readers you remember earlier I told you that I had checked the oil she is now saying the oil was foamy and had coolant in it and I told her that I checked the oil and it wasn't like that before it got to them and I have 4 witnesses to prove that. I find all this ridiculous because I'm still yet to get a diagnosis and they are now holding my car HOSTAGE because I refuse to pay $200 for ABSOLUTELY nothing. They did not give me any information that I already didn't know and that I didn't already tell them. I left a message for the CEO and the person that keeps responding to these low rating reviews. I am scared they are going to sabotage my car because of the back and forth we have been doing especially after reading some of these reviews. I just want my car back and John the manager keeps telling me I cannot have it back until I pay the $200 for the nothing of service that I got and the disrespect from the crew. I wouldn't reccomend this place to my worst enemy i should have ready the reviews before I towed it in, but I thought my car would be safe here because they work on VW vs. taking it to a mechanic that mostly works on American cars. Someone let my betty jetta know I coming to get her and to hold on strong! I am sorry for giving these people permission to pop your hood and violate you by just staring at the engine and making stuff up about you because that is all they did!
It took some effort to get the vehicle we wanted, but... - nickis4stl
It took some effort to get the vehicle we wanted, but perseverance on my part and that of my wife saw it happen. After much due diligence, I decided that perhaps the Sentra could best fit our leasing objectives. With the wonderful assistance and determination by Chris, we got the color of choice and of course, the car.
Going through the final process with Todd was an added bit of satisfaction. He was there for questions, and he explained the process well.
I would not hesitate to refer anyone to this dealership. I wasn't too keen on three trips from Owosso to achieve my objective, but it is now worth it.
I get oil changes, it is such a great price and the... - conniejeanb
I get oil changes, it is such a great price and the people are so friendly. I love that the location is so close to my home and that I can make an appointment.
Transparency, straight forward, honest, genuine, and... - James
Transparency, straight forward, honest, genuine, and actually caring about what is best for the customer. The place is under construction so it was not the most ascetically pleasing place to visit but never judge a book by it's cover. Not a review leaver but I had to let people know, It feels good to never have to worry about where I’m buying every car from for the rest of my life!
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