Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
I Always appreciate the exceptional service I get from... - TINAMROSE
I Always appreciate the exceptional service I get from Rod!
Top Reviewed Service Specialists At This Dealership
GMC Hyundai Genesis Service Advisor
Service department got my truck in an out great people to... - cdonald
Service department got my truck in an out great people to work with
They did an awesome job of getting us out of our beater... - Riggle0275
They did an awesome job of getting us out of our beater and into a brand new car with no mileage and a great warranty.
I came into Summit Place Kia with a problem with my 2017... - valarie
I came into Summit Place Kia with a problem with my 2017 Kia Optima.I left there with a new car.Thank you Dom Johnson and Bryan Carlton.I love my new Kia K5.
James Nesbitt - Goopjay345
James Nesbitt sold Margaret a. Waggle a new 2020 Kia Sportage , she is very happy with the car and James did an excellent job explaining the features of the car I am writing this review for Margaret because she no email address and she is not computer person but she is very happy with the dealership and with the salesman James Nesbitt.
Amazing Service - Happy Customer
I purchased my KIA Optima through another party and needed to have it in for a repair upon delivery. Not only did they get me in fast, they did a thorough check of everything. They verified a few other existing conditions and confirmed the rest of the health of the car. They took care of everything efficiently and professionally and I am now driving around without further hassle or concern. I highly recommend the Service Center. Cory did an excellent job of keeping me informed throughout the process and is extremely competent. I wouldn't take my KIA anywhere else!
Very friendly very professional took the time to explain... - donnell5460
Very friendly very professional took the time to explain what they did and how much it would cost also answered another question I had about my car
I would like to give a special thanks and appreciation to... - Ms.Hunter
I would like to give a special thanks and appreciation to Ms. Kristina Bowyer. Ms. Bowyer gave me the most excellent professional service I have ever had with any car company. Ms. Bowyer made sure that I received reliable, fast, and excellent service on my vehicle. I had to have a part replaced on my door. Ms Bowyer made sure she ordered it, called me when the part came in, and also made sure when I arrived to the dealership to have the to have the part replaced Ms. Bowyer made sure my car was done properly and completely done in a timely matter. Even though I was told first I probably would have to come back a different day to have the part replaced Ms. Bowyer went above and beyond to make sure the part was replaced on that same day. Because of Ms Bowyer's dedication and excellent customer service she gave me as a customer I will forever remembered.The Glassment Automotive Group. .The Glassment Automotive Group should be extremely thankful to have a great employee like Ms. Kristina Bowyer. I also want to give special thanks to the person who replace the part and also to the individual who gave me a free car wash even after the part was replaced. I was so thrilled to have my door repair sooner than what the Hyundai dealership in Dearborn Michigan told me. The Dearborn Hyundai dealership told me i would have to wait until August to have my door fixed. Great customer service goes a long way and is greatly remember and appreciate it. Thanks for your excellent service Kristina Bowyer at Glassman Automotive Group once again.
Thank you from Ms Hunter.
I bought 7 cars from them terrible service dept. - drmarkanderson
I have leased/bought 7 cars from this dealership. I made the mistake of buying a car warranty from them and was told everything was included. NOT TRUE-parts covered LABOR is not. Replace AC compressor $250 in parts covered $1000 labor not included. Stay away from this dealership!!!
Michael Grzanka Did a very good job I was very happyWith... - Jmcwilliams77
Michael Grzanka Did a very good job I was very happyWith the services I love my Kia Sorrento and I will definitely share with you guys again and referred any friends to come and bother Kia
Crooks! - Disgruntled
I would give 0 stars if allowed. We were told our 2013 Optima needed a new turbo ($2800) after the check engine light came on for the second time in a week. We questioned why the turbo was not replaced at the time of the engine recall 18,000 miles prior. We were told the turbo is an accessory and not part of the engine. To add more insult to injury, Kia said they wouldn't replace or assist us with the cost as we were not loyal customers because we chose to have maintenance work (oil changes, brakes, front end etc.) done on our TWO Kias at another facility. Disgusted, we took the Optima to our trusted mechanic and were informed the turbo was fine. The rod just needed lubed and adjusted--cost $0. Needless to say, we will never buy another Kia or any other vehicle from Al Serra.
Lack of Intelligence - wendys
I don't even know where to start other than they know nothing about cars. 1) I want new rims for my 2017 Kia Sportage. I am getting conflicting information from two well known tire dealers about the offset of my rim. I called Kia Service who was unable to tell me the allotted offset for my vehicle. I was transferred to the Parts department who didn't even know what an offset was. 2) I brought my car in for a recall and requested that they look into why it feels like a ball rolling around under the drivers seat. Three times they kept trying to tell me it's a rattle from either the rear view mirror or the charm that I have on my gear shift. I explained to them multiple times that it is not a rattle it is a feeling of something moving in the seat. I told them to take it for a test drive and turn the corner and they will feel it shift. Needless to say they believe that if I ride with the technician I will be able to help diagnose the vehicle. I'd like to know how I am supposed to determine what the technician does or does not feel. Seriously hire some intelligent, skilled mechanics and services technicians. If it weren't for the warranty I would take the car to a reputable mechanic with common sense.
Service - Shanda
I went in to get my car fixed and the customer service was excellent as well as service. I would recommend Ann Arbor Kia dealership.
Service department - Johnkim
Service department is adequate. Management able to respond quickly, and resolve problems.
Would advise to keep good records of documentation and receipts for your charged services.
Elhart Automotive Campus