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I work for a non-profit behavioral health treatment... - Kevybear
I work for a non-profit behavioral health treatment provider and have a particular client diagnosed with Autism Spectrum Disorder who loves trucks and cars. I brougt my client to this dealership to peruse the selection of vehicles and Mike was so kind in letting us start the car so my client could hear and feel the engine from the passenger seat!
Mike went above and beyond with his service in telling us about the vehicle specifications and allowing us to start it up. It made my client's day, and mine as well. I have worked in the customer service industry for 8 years and never experienced such generosity and kindness before.
When I need a new vehicle for myself, I will definitely be contacting Mike to help set me up as a result of this experience.
Top Reviewed Service Specialists At This Dealership
Body Shop Manager
Tim Sutherland is a gret service writerr for your shop.... - JPVANEECKHOUT
Tim Sutherland is a gret service writerr for your shop. He went out of his way toservice my vehicle and other who were waiting for service
Brought my highlander in for service and always look... - pnassif
Brought my highlander in for service and always look forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered other services that I needed now or coming up very soon. No pressure to buy anything. Just clear information that will help make my vehicle last a long time.
Everyone is so friendly. The service department is top... - Kevin
Everyone is so friendly. The service department is top notch. They always give prompt and courteous service. They always keep you updated while you're waiting during a service appointment. Kasie was outstanding answering all my questions. Thanks again Kasie.
Craig was outstanding to work with. Very knowledgeable,... - mabeyatte
Craig was outstanding to work with. Very knowledgeable, and very patient with us. We felt no pressure at all. LOVE our new 2021 Highlander! Thanks Craig!
After a 4 yr hiatus it's good to be back in a Toyota!... - Robert K
After a 4 yr hiatus it's good to be back in a Toyota! Gerry Lewis & I have been friends for a long time and our relationship has brought new friends in GM Kevin Johnson, Asst Mgr Cory Poe (who also handled F&I piece - as Rob was off), Service Manager Mark More, and Parts Mgr Stu Adams. If you want or need a new or used vehicle, Toyota or other brand, Gerry can make it happy and the rest of the team will back him up 100%. It was a great and tireless buying experience from start to finish. Let's go places!
I have been going to Toyota for all my services as well... - joann
I have been going to Toyota for all my services as well as vehicle purchases since 2005 and I have always received the best services.
Excellent service. They come out and ask if you need... - Massey10
Excellent service. They come out and ask if you need help and answer all of your questions. Just bought my 2021 Venza.. I love it. Very professional staff!!!
Excellent experience start to finish. I made my... - ahmangelsdorf1932
Excellent experience start to finish. I made my appointment online the day before, so I was a bit surprised when the service writer did not see any evidence of the appointment. However, there was no delay of any kind. The waiting area was attractive and comfortable. The work was accomplished quickly.
Victor Pla was incredible, amazing and awesome. He got my... - Babydiva693
Victor Pla was incredible, amazing and awesome. He got my Rav4 exactly how I wanted. He was very knowledgeable with everything and friendly, recommended to everyone! Thanks
I had an appointment and they got me in and out quickly.... - harcondra
I had an appointment and they got me in and out quickly. They made me aware of what service I needed based on the mileage of my car.
Andrew is always helpful friendly courteous professional... - Marylibby
Andrew is always helpful friendly courteous professional and knowledgeable! Love working with him.
Very satisfied with the service. Was very pleasant and... - kenfleak
Very satisfied with the service. Was very pleasant and helpful. Would never consider going anywhere else. Very impressive auto service company. Very very efficient always.
blunt personnel that wont tKe the fight to warranty... - MARK2016
blunt personnel that wont tKe the fight to warranty companies for longtime Toyota owners.my former dealers in California would fight for me and not lay down like a scolded dog.
will go 35 miles to Columbia for a better service attempt
Great job today ! Thanks again for Great service 👍! Jay... - Carlasue
Great job today ! Thanks again for Great service 👍! Jay was great help Thanks for my quick service! Always have excellent team to complete the job requirements!
They were on time and did a great job with my oil change... - Pedror5727
They were on time and did a great job with my oil change and tire rotation. All the people were very friendly and helpful Thanks for being so quick and on time
Repeat Customer - Peace of Mind
I always feel better knowing my older vehicle is being serviced by certified trained technicians. They take the time to explain what needs to be done.
Hassle Free - NBaker
I have purchased 2 vehicles from Belton Auto Credit. Ron (who is sadly retired) was beyond amazing with our first vehicle. Never felt pressured in to buying and always friendly and helpful. Jim has been great with our second vehicle, again friendly and helpful. Never had problems with either vehicle that was not easily and quickly taken care of. Jason and Sean (mechanics) go above and beyond in helping with repairs or just simple questions i may have regarding either vehicle, one of which is already paid off. I have recommended BAC and will continue to do so.
Outstanding Service!! - Mark1975
My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home...
Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!
Looking forward to Bommarito ownership - DHW144
Really appreciate my salesperson, Tommy Morris, who continues to care about my satisfaction with my Avalon long after he completed the sale. The service department advisors are good too, and I'm looking forward to Bommarito's leadership. I think we will see more respect for the customer than we did with the previous owner.
I purchased a 2019 Toyota 4Runner. My salesman was Aaron... - kaseylaminack
I purchased a 2019 Toyota 4Runner. My salesman was Aaron Gilbert and he was awesome. Very down to earth, and easy to talk to. He definitely made my car buying experience enjoyable. Thanks Aaron!
Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach
Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.