Amazing Car-Buying Experience - laura267n
I wasn't sure what car I wanted - compact SUV or sedan, but talking with Kristen online brought me in to this dealership even though it was half an hour away from my home. Working with Erik and Donovan is what kept me there. Let's be honest - car buying is never fun. You normally play a back-and-forth game that's enough to drive you crazy. Erik was super helpful in helping me decide which car was best for me and my price-point and making the car-buying process simple. He and Donovan were easy to negotiate with without all the back-and-forth games that I was expecting. I am so happy with my new car and how fast and painless the whole process was thanks to Ramsey Mazda. I would highly recommend going to this dealership and also working with Erik and Donovan. Thanks, guys (and Kristen)!
Top Reviewed Specialists At This Dealership
No hassle experience! - Jjordan910
Jim and Mike were great to work with on our lease deal. It was a straightforward, no hassel experience. Jim was very patient and we appreciate the time he took with us to explain all the bells and whistles of our new vehicle. Thank you Lester Glenn Mazda! We love our new vehicle!
Customer Care Manager
The best dealership - jamesbrusso
We had a great experience at maxon Hyundai. Stephen gallo was so great with us. I had a price in my head and when they came back it was the price I wanted for the car. No need to go back and forth with stephen. It was the perfect price 1st time. I highly recommend this dealership and highly recommend Stephen gallo as my salesman. Everything went so smoothly. The best experience I have ever had with a car dealership. Thank u maxon Hyundai and thank u Stephen gallo.
Outstanding - Lisowski
I bought a used CX5 3 months ago and he just called to see how I was doing with the vehicle, never had anyone do that on used vehicle before. Check out Mike Wills if you are buy a vehicle he won't just sell you a vehicle and for get about you.
Awesome experience - jkol6
We recently leased a Mazda CX5 with Jeff at Irwin Mazda and had a great experience. Jeff made the process completely painless! He was personable and a total pleasure to work with. If you're in the market for a Mazda, go see Jeff at Irwin Mazda. You will not be disappointed!
Elite Master Certified Sales Professional
Great deal on the car I wanted - Galend7
Went to see James once I was ready to lease a CX5. James was professional and helped me get the color and model that I wanted. The manager helped me get a great deal as well.
A Comfortable Experience - Norton
For the most part automobile service invokes apprehension and mystery.
The exception is Maple Shade Mazda, staff is friendly, professional and keeps me informed. My experience there is comfortable, transparent service plan and no financial or mechanical surprises after.
Terrible Body Shop - JennE1
DO NOT USE THEIR BODY SHOP! I took my car once to get work done and it was great…Mazda was paying for that work. The second time I took the car was an insurance claim. They rushed through the work and the paint is a terrible mismatch. They claim it’s not their fault because another body shop had used paint that was a shade too dark in an area close by the bumper. Regardless, a good body shop will match to the color that’s on the car, not just paint the car with the formula they think it should be and hope it matches. Terrible quality, terrible customer service… and I would never recommend them to anyone.
Absolutely Amazing Experience - Dcarty609
Nickole and Chris were absolutely amazing. I’ve never been to a dealership where the people were so helpful and quick with paperwork financing and problem solving. Nickole was so helpful caring and amazing
Fantastic experience! - Dawn67
Tim is the best salesman ever!! Thanks also to Jim and Steve who made this an easy process. I can’t thank Schwartz Mazda enough for my new car and for a great experience.
Leased Mazda CX5 - Donna and Rob
My husband and I leased a Mazda through Mark Rodrigo ..the service was excellent he was very knowledgeable and answered all of our questions he gave us the best deal he could while speaking to Matt and Mike when we picked up our car the waiting area is fully stocked with goodies so customers can relax ..I would Recommend Open Road Mazda Route 18 For their large selection and excellent customer service
"Avoid Marty Mirkovic and Gregg Bedrosian at all costs" - gregorybrown0217
Avoid at all costs. All of the used vehicles on lot have damage of some sort and photos will hide/not show it. Marty Mirkovic will try to distract you to hide damage or use it to negotiate with you: "We can come down in price or repair the vehicle, one or the other." DO NOT work with Gregg Bedrosian. He will fill out your name on a Finance Application and intentionally spell something wrong. He'll quote you an interest rate, but later on point out the spelling error and re-do the application. The second time, the interest rate will be higher. Justin Patel allows all of this to happen and encourages it within his staff to treat his customers like this. How Mazda allows them to damage their brand like this and keep them as a dealership is beyond my comprehension. They do not care about transparency and they do not care about their customers.
Do not trust the vehicles, prices, or people who work at this dealership. Go to Maxon, Crystal, or Flemington.
Fantastic experience with no pressure. - taylorj
If all my car buying could be this easy. My sales person, Rolando, really took my needs into consideration and seemed generally more interested in finding a car to meet my needs than using information to sale a car. Any concerns or needs I had, we quickly worked out between him and finance. I truly feel heard as a customer. I couldn't be anymore happy. As well, I am impressed with the quality of Mazdas. They have really stepped up their game and provide a high quality product.
Jason Nicastrop and Sansone Mazda - Melanie3k
My niece was interested in test driving several different cars at numerous dealerships. This was her first rodeo so I offered to assist. We had the pleasure of meeting Jason Nicastrop. His patience and understanding of my niece's needs were uncanny. Unfortunately the Mazda didn't win out with her selection however I would highly recommend the Sansone dealership and Mr. Nicastrop to my coworkers and friends. We were treated with dignity and respect. Thank you!
They charged me for a part that doesn't fit my 🚚 - Diane
Took our F2 250 for service told needed fuel pump ran about $1,000 okay on the bill it said they placed a relay 2 days after service exact same problem occurred took back they did what they called an exploratory. Said. The heater box had a leak on to the new fuel pump and they would silicone it and put back and charged us another $650. We had all the exact same problems as before they touched it. It would just die in its tracks on the highway 15 min later it would start. We were trying to get home to Fl. Towing our Rv as Ira just hit. We were say their mercy. If you don't have training to fix something admit it and refer customer to another facility.Don't put someone's life in their hands took to another Ford dealer within 15 minutes they told us our problem was a. Fuel pump relay told them we had a fuel pump and relay install they said impossible the relay in your truck is unserviceable the entire fuse panel would have to be removed and it would be approximately another thousand dollars so Chapman Ford never installed a relay and put our Lives In Harm's Way as the situation did not resolve itself and we were Towing an RV and the truck would just die so check your receipts everyone
I first spoke to the service mgr after the new dealership gave us the news . I said you charged us and never installed a relay, you couldn't. He said ill give you the $ back we charged for the part. I said u owe us a lot more than that.I spoke to the owner recently he was willing to give me a $300 refund of which I replied back it was not an amicable settlement as we should never have incurred the $600 additional fee the next day for nothing . we have always used a Ford dealership because we felt we had Trained techs . well guess what. Had Chapman Fords. Techs used the computer with my vin # they would have known the relay was unservicable. How can u charge for something and not do. I think there is a word for that.
Best car purchasing experience I’ve ever had - Murrydcop
Best car purchasing experience I’ve ever had
Whenever you go to a car dealer you prepare yourself for anything from being ignored or swarmed by sales reps with things going downhill from there I have learned from many experiences to do as much research as possible and look at dealer inventories before entering any dealership. I drove 50 miles to Crystal based on inventory and some word of mouth recommendations. I was met by the sales manager Dave who referred me to Jorge Salazar I showed them my interest in 2 similar cx 5 Grand touring. They copied my license and I was test driving within 15 minutes while they evaluated my trade. After test driving I was still unsure and asked to try the first car again. No issues alt all and they were pretty busy. We went inside to the negotiating part of the process. I asked for a unreasonable price to start and they came very close. I took that deal (which would be considered a Great deal on the other site). They then gave me a better than expected deal on my trade. I asked when I could pick up the car and they told me it was being prepped and it would be ready momentarily. WOW! I then went to the finance department where Fady and Chris Vitulano were as professional and courteous as everyone I encountered in my 2 hour experience. That’s right actually just under 2. Hours. My son will be getting his license next year and I will definitely be back.
Go in and ask for Jorge.
In New Jersey
Financial Services Manager
Maxon Hyundai Mazda