18 New Jersey Mazda Dealers

Everyone at this location were very professional & - mlegier321

Everyone at this location were very professional & knowledgeable. Hannah was the first person to acknowledge me & call me over. We talked about my needs & wants & price point, she understood what I needed.

Naz has helped me out twice now stay in my comfort zone - martinezamichael85

Naz has helped me out twice now stay in my comfort zone with pricing and making sure I get the best deal! I highly recommend him!

Service was good, staff was pleasant and helpful Should - MROBOTIN17

Service was good, staff was pleasant and helpful Should not have to write fifteen words

Very easy to check in for your service appointment. - jjmarzan86

Very easy to check in for your service appointment. They have a nice & clean waiting area while you wait for your car to be finished. Rosie is always smiling and welcoming!

What can I say except it was a my pleasure to work with - Samvelez54

What can I say except it was a my pleasure to work with you on short notice.

Recently purchased a Mazda-CX30 at Irwin from salesman - kr3231

Recently purchased a Mazda-CX30 at Irwin from salesman Wayne Calabretta. From walking through the door to the final transaction it was smooth sailing! Wayne is a true professional, NO salesman xx meter which was refreshing for us closing the deal. We had visited another dealership and was turned off by bad tactics. Not here!!!!! Wayne is a good people person, honest and knowledgeable. He represents his company well. Would do business with them again. K.R.

Service adviser Megan Dolce went above and beyond from - Stop

Service adviser Megan Dolce went above and beyond from scheduling a fast appointment to keeping me apprised through every step of the repair. In a world where good service is never expected, Megan was the exception with her communication skills and her customer service. Can’t say enough about my experience because of her.

I Have been coming here to get my car service for 9 years - jessicaann0810

I Have been coming here to get my car service for 9 years and the Service department is very honest and very pleasant and always helping you out understanding what is going on with your car.

Purchased a 2024 CX-5 preferred trim. - crv buyer

Purchased a 2024 CX-5 preferred trim. Very happy with the total experience. Sales person was Pete Byrnes who was excellent. Managed to get a deal a little below MSRP with little haggle. I felt it was a fair deal with no nonsense. Finance portion was quick since we paid cash but Mazda is offering a tempting 2.9% rate for 36 months. They gave us a fair price for our 2013 CRV in trade. Pete took time to explain all new electronics in the CX-5 and made sure we felt comfortable in vehicle before we left. I would recommend this dealership to anyone looking for a new car.

Very professional and friendly dealership. - diesel219

Very professional and friendly dealership. I’ve leased and purchased 5 different vehicles and keep returning to Sansone Mazda because of the excellent service.

I have had a very disappointing experience with OpenRoad - scottcirillo

I have had a very disappointing experience with OpenRoad Mazda thus far. We were purchasing a used CX5 - and it was not until we were singing the paperwork that they produced the car fax report which showed it had an accident. We were told that the accident was very minor - a scratch on the bumper - but the person still went through insurance to get it fixed. So we did not buy that car. And unfortunately, we were stupid enough to buy a different used car. This one needed new brake pads, which they did not think they did because they were a 6 (right on the borderline). We eventually got them to agree to give new brake pads and when I went to the appointment that they scheduled for us they said we were not in the system They said they could do the work, but that it would take about 8 hours because they had other cars to work on. I asked for a ride home (about a 15 minute ride) so I did not need to stay there all day - they could not give me a ride. I decided to leave and will need to reschedule. Unfortunately, this is the place we are suppossed to go for service for the life of this car. I am looking into alternatives because I feel misled and do not trust this dealership. Too many red flags.

I purchased CX 5, the staff was very helpful and - henrypas

I purchased CX 5, the staff was very helpful and professional. Voytek the salesman was great and made the entire process of purchasing this car easy.

UNACCEPTABLE AND SHADY. - blenny8483

UNACCEPTABLE AND SHADY. My Mazda 6 Signature was due for a 60,000 mile service. These guys will 100% completely ignore the Mazda service manual which calls for spark plugs to be replaced on the 2.5 Turbo every 40,000 miles. Instead, they give you THEIR preventive maintenance schedule showing '2016 and newer turbo vehicles require addition of spark plug replacement at 30,000 miles'. No it doesn't. I was clear when I booked the service that I don't need spark plugs as I had them done at 40,000 miles. I just want what Mazda's service manual calls for. They won't unbundle their service schedule and insist on a $520 60K service loaded with stuff I don't need, and spark plugs I don't need for another 20,000 miles. They only care about padding their pocket with unnecessary service items. Love the car, but Mazda you are off the list when my wife's Pathfinder gets replaced next year. These guys prey on uneducated consumers.

First time Mazda owner and so far I'm sold. - wilsonpl08009

First time Mazda owner and so far I'm sold. Dropped my car off this morning for a complimentary oil change. I was promptly met by three of the nicest people I have met all day. Melissa, Juanita and Sandy.....you guys' ROCK! These ladies were very professional, but it was more than that. They welcomed me and took the time to explain everything to a T. I see why you three are the faces of the Service Department. I appreciate you very much. It sounds crazy, but you made my day. Thank You, P Wilson