880 North Carolina Used Car Dealers

Buying Car - Crobertson

Very Friendly staff. Arianna was all smiles the entire time. They were very busy and never seemed to get frustrated or overwhelmed! Overall great experience!

Couldn’t ask for a better car buying experience. Price... - Patty Jean

Couldn’t ask for a better car buying experience. Price was right and transaction was quick and easy. Will definitely recommend to friends and family. Thank you Jason.

Great salespeople and easy purchase. - Carbuyer12345467

Great salespeople and easy purchase. Quick and easy scheduling, test drive and financing. First time at a private dealership and it was a top notch experience.

I am extremely satisfied with the entire handoff process... - Aaron N.

I am extremely satisfied with the entire handoff process of the vehicle. Due to unique circumstances, business was required to be conducted elsewhere, yet Marquise nevertheless ensured a smooth process in regards to the test drive, inspection, and subsequent purchase.

0 stars, they sell lemons and time you buy a vehicle a... - God don’t like ugly

0 stars, they sell lemons and time you buy a vehicle a mechanic needs to work on it. Save your money. Crooks and bad customer service. Very rude, and unprofessional.

Fast and efficient service. - Bob

Fast and efficient service. Work was performed in a timely manner. Staff were very friendly.

10/10 experience, it was delivered in my drive way from a... - rush23

10/10 experience, it was delivered in my drive way from a couple towns over. Have bought 2 expensive cards from them already in 2021.

all good but need new key fob and seat belt - gwright53

all good but need new key fob and seat belt exactions good people to work witch all good.

I purchased a pre-owned Azera. The saleman, Tim DaCosta... - rmlait

I purchased a pre-owned Azera. The saleman, Tim DaCosta was professional and courteous. We went for a test drive, then he allowed me to sign the car out for three days to be comfortable with the vehicle. I asked for two items on the car to be corrected, and those were done quickly and without hassle. The transaction was easy...each aspect was explained thoroughly. All costs were explained and shown in writing. The car is in excellent shape and has been problem free. I have compared pricing before and since the purchase and am confident I received a favorable price for the car. Mr. DaCosta has followed up to make sure I was pleased with the purchase, and did everything he promised to earn my business. I was completely satisfied with my experience.

I bought a Ranger from Chris Hess, he was very proactive... - Deacs

I bought a Ranger from Chris Hess, he was very proactive in finding the car for me, extremely professional and knowledgeable with a great personality. The finance process was perfect, so overall a really great car buying experience!

Don't do it! - becca.hawkins.71

Don't do it!! Run!! They'll gladly sell you a vehicle with a smile & a warranty but you'll CONSTANTLY be using that warranty. I've had mine less than a year & have had it in the shop 7x with 3 of those being for the same thing!! The transmission overheating!

I always read the reviews when I'm about to buy something... - Lynn White

I always read the reviews when I'm about to buy something and there have many products that I haven't bought based on the reviews. I read about 4 years of reviews for this company and couldn't find 1 bad review. What does that tell you? West Park is the place to buy your next car. Now I have, over the years, sat in many dealerships watching and listening to the games of buying a car and I thought that I would have to take my son with me to get fair treatment. I talked to B.J. Marsh on the phone and felt, from the way he talked that I could go by myself. So a female friend went with me. B.J. already had the SUV under the porch waiting and he didn't just tell me where the manual was so I could read about it. B.J. went through all the features explaining them and showing me how they worked. Then he told me to test drive it and take my time. In his office he again explained the procedures. I had never bought a car by myself and B.J. Marsh was the reason it all went very smoothly.

Customer service? Unmatched. - melissa19989

Without a doubt, Metrolina Auto Group is the gold standard of pre-owned luxury vehicles. The quality and condition of these impeccable automobiles may sell themselves, but it’s the Metrolina Auto Group that makes the experience enjoyable and memorable. My most sincere expression of appreciation goes to Brandon Beck for his knowledge of the subject car, attention to details, high integrity, genuine sincerity, and his exceptional customer fulfillment. M Robinson Charlotte, NC

With over 20 years in Customer Service I can set a pretty - Brians3rdwife

With over 20 years in Customer Service I can set a pretty high bar when making a big purchase and Phil Gibson exceeded all my expectations! Phil’s effort to answer my questions about the trade-in process, seamless delivery and flexibility around my family schedule made this a great experience. I highly recommend Phil, and the whole team at EchoPark.

Great People - Crickett

Purchased several vehicles from them and never had problems. Great to work with Jimmy aims to satisfy a customer and he goes all out to get what you want. Would purchase again highly recommended

Please DO NOT BUY FROM HERE!!!! - Kim

This place most of the cars are wreck and repaint! !!!!! Most people would not know until after the purchase! !!! When you google them I notice a lot of wreck cars start showing up!!! After reading the reviews it make sense now!!!!! The staff looks very unprofessional! !!! The sales guy looks like a mechanic!!!!! Erica is a complete Liar! !!!! Higher mileage vehicles wreck which you will be walking soon!!! Thank God I went some where else!!!!

Thank you Walt for a great car buying experience. - Susan

Thank you Walt for a great car buying experience. Made buying my next car quick, straight forward and simply!

I Went To this dealership not really knowing what the... - ginajacobs1109

I Went To this dealership not really knowing what the outcome was gonna be, and to my Surprise, I was able to drive off the lot with a 2017 Chevrolet Sonic, With a small down payment. Mark and Nicolas I just wanna say Thank You for believing in me and giving me the Opportunity and break that I've been looking for. You Guys are the Greatest.

Great Customer Service - Lee

I bought a 2008 Chevy Tahoe from Wendell Auto Brokers. The price was great and the Tahoe is beautiful. The people were very friendly and explained everything to me that I asked. I love my vehicle and have referred them to several of my friends.

It was a great overall experience with Wayne and his - Kpb062875

It was a great overall experience with Wayne and his staff. Would highly recommend to others.

I went this weekend for a specific vehicle I was - kcarusoe

I went this weekend for a specific vehicle I was interested in. They had the best price which is why I made the one-hour trip. Tyler met me at the door and helped me check out the vehicle, test drive, and fill out the application. There was no pressure, no haggling over price since all their vehicles are priced at their lowest option. The finance manager was helpful and explained everything clearly. Unfortunately, at the last minute, I needed to sleep on the decision since it was a big purchase for me. They totally understood and I ended up returning when they opened the next day and I'm so glad I did. I am so happy with my vehicle. It's the first newer vehicle I've purchased in a long time! Such a positive experience and not like past experiences when you get chased down by the salesperson and drive you crazy!

Delightful - Ddubb

Cool down to earth ,friendly and helpful, no haggling my type of place hope we have a good relationship in the car biz...... Buying selling

Definitely the best car purchasing experience of my life. - dg

Definitely the best car purchasing experience of my life. Bobby is an old school gentleman with an unbelievable work ethic. Telling all my friends and I will be back for my next vehicle!

Service department staff were friendly, courteous, and - jamessechrist

Service department staff were friendly, courteous, and very professional. The entire experience was quite pleasant. Highly recommended. Jim Sechrist

This was one of the best car buying experiences of my - steve.meyer

This was one of the best car buying experiences of my life! I live in Louisville, Ky, but we’ll worth the 5+ hour drive. Austin took the time to answer all questions over the phone, send videos, and pictures at my request. The day we arrived he treated us like family, allowing us plenty of time to review and test drive the car to our liking. The vehicle totally surpassed my expectations and the actual paperwork transaction was as simple as I have ever seen. To boot, no high doc and dealer fees!! Wow, what a change, so not use to that! This well worth the drive, I highly recommend this dealership and see the pride/efforts these guys go to, as it has been passed down from 3 generations.

Scammers - Smeekss

Bought a car from flash, who assured that it was in perfect working condition. One month later the car started having serious problems. I took it back to them THREE SEPARATE TIMES to fix the issue. Not only did they charge me 3 times without fixxing a thing but once I tried to bring it back for a FOURTH TIME flash seemed to have dropped off the face of the earth. I have called this con man 83 times in the past week and he hasn't had the business integrity to answer or return a single call or text. His assistant Ruth (although very sweet) claims that she hasn't seen flash for several weeks. The only time I spoke to him was after Ruth called. He aggreed to meet me the following day and completely stood me up and began to ignore any attempt to contact him. Apart from buying the car from flash he hasn't dealt with me at all through this process, it's been only his secretary and side dealership that has worked with me, but not resolved a thing. These people are scammers. They are only interested in taking your money and don't care what happens to you after they have it.

Completely unprofessional and I was told from start to - Mickey

Completely unprofessional and I was told from start to finish it was an easy deal. When I went to the dealers unit to obtain the title disaster and I was told they have been warned! Avoid at all cost! Yea

I bought a beautiful Prius from Brandon and he was very... - MoshesBill

I bought a beautiful Prius from Brandon and he was very patient with my technically-challenged understanding of the screens and buttons and such that are part of the new paradigm in cars these days. It was a pleasure to do business with him, and also the service department really knows how to detail a spanking brand car-perfectly!

I’ve been in this world for 41 years in that after my... - Montell

I’ve been in this world for 41 years in that after my time in the military I wanted a profession that would allow me to be straight and honest, therefore I became a Police Officer. Been in law enforcement for 18 yrs now and I love it. What annoys me as a man, veteran and cop is when people try to take hard earned money from hard working people. Just 6/1 my wife (school teacher) showed an interest in a Acura MDX and American Automotive Group in Mooresville N.C she called inquired and we pondered on the vehicle…the next morning Jim the owner called her at 830ish and knocked 800.00 off the price we said sold… send the information over, we had already secured financing. Then we agreed to meet at Cabela’s in fort Mill SC. Jim stated he’ll call us when the paperwork was ready to go. For several hours we was back and forth and we disregard the little details that later added up. Such as the vehicle had a 299.00 E.T.C cost, so we began to research what it was and long story short it’s anti theft mechanism that actually optional but Jim stated it was mandatory, per n.c law. Research proved that was a lie and if a dealer force you into it the dealership should be sent to the attorney general office. Once advise of that he backed that cost out. Like previously stated I’m a cop stolen vehicles are my thing….When a vehicles stolen the VIN is entered into ncic and that vehicle is flagged by law enforcement through the entire USA. Once the price is worked out they tried to add north Carolina taxes into a vehicle which was being registered in South Carolina and proclaim to back the cost out and move it into the cost of the vehicle, the wife caught that and made them add SC fee vs NC which is cheaper. This ruled it up to incompleteness…. The straw that broke the Camel back after the numbers was ran they called us 6 hrs later and stated were ready. Anyone who financed through usaa knows it only takes an HR to buy a car, I’ve brought 3 took less than an HR on all of them. We get a call from John employee of the dealership stating we here, we stated we 30 mins out, we got there no John. We called he come barreling around the corner and as the car approached I clearly see damages to the front hood as well as the left bumper poked out. I stated to John this was not in the pictures and showed it to him, they took angled photos that would not show blemishes, we called the owner “Jim” he’s in a meeting… mind u as I’m cursing like no body’s business John stated he took the pictures, that’s what he do. So I asked why didn’t Jim tell us this was damages on the car he (John) then stated you getting the car so cheap you can fix it with the difference. I spent 29k on a used car it should be flawless. I work hard for my money and honest money come rather slower and harder than fast. So the detective in me kicks in and I see John texting like a mad man, but we on hold for Jim because he’s in a “meeting” so in jump into John and find out he’s talk to Jim. Lastly I got my loan paperwork from John ripped then threw them in the back of my car and drove off. I left there went to echo auto sales got the same vehicle for 2k less 5 yr aftermarket warranty and walked in the dealership at 4 and left by 515. My sales person name was ty amazing young man. Finally the dealer fee at American Automotive Group was the highest we ran across in N.C look around. I have no reason to lie. A person is only as good as his/her word, they provided deceptive pictures, attempted to force us into cost that was optional, lie about being in meeting instead of facing the conversation with a pissed consumer, I also have screen shots of the pictures on the website and up close pictures of the ones taken from the pointless ride to meet American Automotive Group. How I’m going to handle this well I’m gonna report it to the attorney general office, better business bureau and usaa to include posting this on every social media platforms I can find. After looking at the reviews later look the names of the people that gave good reviews, it’s obvious it’s fake names and reviews.