883 North Carolina Used Car Dealers

The service staff has always been terrific and when - neil68nissenbaum

The service staff has always been terrific and when necessary providing courtesy rides to and from home.

If I could give them 0 stars I would. - csmith0344

If I could give them 0 stars I would. Most unprofessional people I have ever dealt with. Brought our car in for a recall (car drove fine and no check engine light was on) they fixed the parts that were recalled and as soon as we left with it the check engine light came on. Called them and they told us to bring it back that same day. Once we get back to the dealership they tell us to bring it back the next day. Brought it back the following day and they said it was an exhaust leak. They patched up the exhaust. Keep in mind the exhaust wasn’t causing problems until they took it off to get to the parts they were fixing for the recall. Car sounded better and the check engine light was off when we picked it back up, drove off and the check engine light came on again. Brought the car back again and Now they are trying to say it’s the converter. None of the problems existed until they replaced the recall parts. Once they touched the car there has been nothing but problems and they won’t do anything about it. One of the times we called while the car was here the lady that answered was rude and hung up on us. David the manager over the service center said he went out of his way to patch up the exhaust. It shouldn’t be going out of your way to make sure the car leaves in the same condition as it was when we brought it in the first day. There is absolutely no reason for someone to take a car for the recall parts to be replaced and then leave with nothing but issues. We have missed hours of work dealing with this the past few days and wasted a lot of gas going back and forth. Since it came in for a recall and they don’t make money off of that they are doing everything they can to try to get us to have to pay for something. At this point we would have been better off not even taking it to have the recalled parts replaced. If you have a recall or need service done do not go here. The GM Chris Thompson was absolutely no help either.

They always treat you like family , they are professional - deweylsmith

They always treat you like family , they are professional people, they are usually prompt on time schedules

Jayden Discalo was our dealer for purchase of a 2012 Ram - Larry Moore

Jayden Discalo was our dealer for purchase of a 2012 Ram 2500. He did an awesome job and did his homework on history of the said Vehicle. He was very customer focused and kept us updated during the process. He also recommended an awesome place for us to eat while we waited on truck to be ready. If you could give a rating of 10 it would be across the board. GREAT JOB JAYDEN

I had such a positive experience buying a car at Renaldo - Delashmitm

I had such a positive experience buying a car at Renaldo Honda! All the staff were incredibly kind and made the entire process seamless. A special shout-out to Matt Delashmit in the Internet Department. He was a pleasure to work with, very knowledgeable, and genuinely friendly. I highly recommend Matt and the wonderful team at Renaldo Honda!

I would do business with this dealership for years to - kimberlyrennick

I would do business with this dealership for years to come. Top tier experience come see Brig Lentz for your car buying needs and his manager Greg is amazing. Truly enjoyed my experience from the hummus burger and fries served hot from there café while I waited. Top the door services when maintenance needed to be done on the vehicle even after purchase. Darrell was amazing in service. Go ask for Brig he will not disappoint at Mercedes-Benz of asheville

A great experience staff was very helpful. - J.f.kasprz

A great experience staff was very helpful. Kudos to Tamryn who knows the business and made the experience very pleasant

Cameron has taken care of me the last two times I have - kelysiak

Cameron has taken care of me the last two times I have been in to the dealership for service. She is the best. She has a great personality. She is very friendly kind and gets you in and out as fast as possible. Can’t say enough good things about Cameron!! She makes me feel very comfortable about going to the dealership for service!! I love her!!

BUYERS BEWARE. - harveyflip

BUYERS BEWARE. I purchased a truck from Capital Ford of Raleigh on August 21, 2024, and over 7 months later, they’ve still failed to provide a title. Capital Ford admitted they were unable to obtain the title, yet no resolution has been provided. Now, they’ve requested I return the truck to their lot so it appears unsold for DMV inspection purposes — instead of taking full responsibility for the issue. This situation has escalated to the point that I’ve filed a complaint with the North Carolina Attorney General’s Office and have had to retain legal counsel. Think twice before buying here.

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

I had a great experience when purchasing my truck. - Kevinodum1955

I had a great experience when purchasing my truck. Employees are professional people and will definitely recommend to others. We plan to come back and purchase in the future. Thanks!

Fantastic service. - cataulink

Fantastic service. Everyone is professional and knowledgeable. We are very pleased with our purchase and will be life long customers.

This is the 5th VW and one Audiwe have bought and in - Fredmargos

This is the 5th VW and one Audiwe have bought and in addition to finance underwriter Zack, sales manager Jordan, Jackie the salesperson excelled in explaining EVERYTHING about the car and went over things a 2nd and 3rd time. She was very knowledgeable, polite and you can feel the energy she has for her job and caring nature. and I feel confident I can turn to her with any questions as I already have. I would not hesitate to buy another car from Flow in Asheville

Smooth car-buying experience with Ricky at Greenville - Rebecca

Smooth car-buying experience with Ricky at Greenville Toyota—honest, helpful, and professional. Highly recommend him!

Did not have a good experience. - shafferbeth

Did not have a good experience. I feel as though there not honest with me

So far the services provided have been perfomed great. - Charlie

So far the services provided have been perfomed great. The front desks have friendly customer service. Just pay more attention while handling the tire reems. I notice scratch marks around the bolt area, I believe its due to mis aiming the lug nut remover.

After our 2019 Ford Escape was serviced - including tire - Douglas1957dkpchevy

After our 2019 Ford Escape was serviced - including tire rotation, (9-3-2025) all four tires were under inflated @ 30lbs and the tire icon was activated to notify us of the matter. Should be 35 lbs psi.i

We had a very positive experience working with Gianni - lkmccaskill

We had a very positive experience working with Gianni Hooker at University Kia! The process of buying a car couldn't have been better!

The team is great but the receptionist at the services - RA

The team is great but the receptionist at the services area (Joshua) was very unprofessional on multiple encounters and claimed that I do not have an appointment even though the appointment was confirmed. The car only needed regular maintenance I did tell him the back tire needs to be checked because it is running out of air and needs to be refilled but that was not addressed. Also when the service was done Josh told me the car was out on the lot and just pointed with his finger to go outside, but it was in a completely different location. I really do not think he has customer service in mind. My previous interactions were with Benny and he is the best, I will only work with Benny when I go to Volvo Durham

Michael at the Modern Ford of Boone was incredible! - Kayleigh Del Greco

Michael at the Modern Ford of Boone was incredible! He helped me find a car within my price range, everything I wanted, and ensured I was informed about every step of the process. Would highly recommend coming here!!

Great service! - Kategamez01

Great service! Maria Posada was a great salesperson and would 1000000% recommend her to any person that is looking to buy a great car! She is amazingly knowledgeable and friendly! Super helpful and funny! Which makes the experience super great! The Leith Toyota did a great hire!

Just purchased a new vehicle at Mark Fickens Ford. - jcbon

Just purchased a new vehicle at Mark Fickens Ford. My salesman AJ and sales manager Joe Rossi were great. A smooth transaction. I highly recommend the dealership.

Great service and excellent customer service. - vickijclark6

Great service and excellent customer service. Will definitely use them again. Communication was very good

Tilita is Awesome! - Madai

Tilita is Awesome!! Unfortunately, one of my friends thought he was doing me a favor by getting some serious work done to my car. He didn't take it to Lee Hyundai to get it done. I know he meant well, but I was on edge. I was going out of town and was very concerned about the work that was done (Not at a hyundai dealer). Tilita squeeze me in on a Saturday to look at my car before I had to go back to Florida. She said that everything look fine according to the tech. It just needed a couple of things done. What a sigh of relief. I thank Tilita for her assistance on getting me in on a holiday weekend. I have also asked my friend to never have anything done to my car without the hyundai being involved going forward.

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

I have purchased 2 vehicles from Andy Shaw Ford and my - coweecabin

I have purchased 2 vehicles from Andy Shaw Ford and my daughter and son-in-law also have recently purchased a vehicle. The sales personnel are wonderful, my favorite is Greg Jamison. Also the lady that handles the credit department is extremely knowledgeable and pleasant to deal with. They also have a wonderful service department! Thank you all for your kindness to me and my family!!

The best dealership in North Carolina! - rayandmadge

The best dealership in North Carolina! Actually, the best in all the US!!! Yes! Yes!

I would not recommend purchasing from this dealership. - Buddy Jenkins

I would not recommend purchasing from this dealership. Purchased the vehicle and already have had two issues. Had to have the vehicle towed back to the dealership.

Very poor service didn't get the best services done My - sedge03

Very poor service didn't get the best services done My problem was not fixed.

I found a great car with low miles. - millierose50

I found a great car with low miles. The salesman, I had was Jose Hernandez. He was great at his job especially knowledgeable about explaining the things I needed to know about the car. Also I got a great discount on the price. Thanks for your dealership kindness.