Harley Gifford was our sales rep. Done a great job. - Jayden1
Great job by Harley. Very polite and helpful. Gave us all the info, dealer price, didn’t take more time than needed and answered all our questions.
Top Reviewed Specialists At This Dealership
Tanza. It wS an awesome buying experience. - Cougar
Purchasing a car at your dealership was an awesome experience. Brandon and Michael were extremely professional, they listened to what I wanted/needed and they made me feel like I was the only person in the dealership...that I was important. That Michael he's down right customer service oriented. I left that dealership in my new car feeling so good. Can't wait till I have to buy another car. It will definitely be from your dealership.
2018 sonata - Justin s
I've done alot of business with this dealer. Everytime I leave there I'm very pleased. They are very friendly and professional. Anyone looking to buy a Hyundai go see Cameron from Dennis Hyundai of dublin.
Terrible - Mario
So i get a new engine in my sonata due to a recall and pryor to that my air condition worked and now it doesnt and i cant get anything done cause they are busy. Im sorry but busy or not i think it should be a priority to get my car taken care of this type of crap happened to me where i bought it down the road from this dealer when it first blew up.
Trade in - Gette
I came in for a trade in with my old vehicle was lioking for something new gave the model i was looking for. Great experience
4th luxury vehicle with the Classic Group - Crossbow5
My latest purchase with the classic group was from John Rancort Who works at the Genesis store . I have never had a more comfortable buying experience of a new car John’s personality is laid-back no pressure which is exactly what I am looking for when I purchase a new car Love this genesis G 80 John was very knowledgeable and it was an absolute pleasure to do business with him I have leased a CT6, SRX, and MKX over the past few years and I have a pretty strong feeling that this G80 is going to be my all time favorite vehicle Thank you John and thank you classic car group
Great experience! - Rick
Columbia Hyundai is the real deal! They are honest, fair and truly care about your satisfaction. We had been looking for a used SUV for our 16 year old triplets...and because we were on a very tight budget our "good" options were limited. Our search was vast as we looked everywhere from Craigslist and other online sources to car deals all around town including the big selection on Route 4. We test drove several in our price range and they all had problems...we were getting very discouraged. I was searching online and saw a new listing for a used Hyundai Tucson in our price range at Columbia Hyundai and drove right over.
The salesman that greeted us (Craig) and the used car manager (Joshua) that assisted us in the process could not have been nicer and more accommodating. We were purchasing a $6,000 car but felt like the most important customers to them! The car is great...the experience was excellent...and I would definitely trust Columbia Hyundai and give them my full recommendation!!
The Frost family picked a Fun day to buy a Hyundai - jfrosty04
Great experience by getting the exact equipment that I/we needed and the cleanliness of the vehicle was fantastic. I /we liked that the vehicle was on the showroom floor waiting for us on our arrival. Great touch.Even let us borrow a big Ribbon to take home for the day to surprise our daughter for her car.
Above and beyond - sarrah123453
JR is an outstanding sales man and really worked his butt off on this deal! I am not an easy sale, but he did it!!! He has since been in contact with me to follow up on a few things that are a little off, but he is working hard to make them right!!!! He goes above and beyond for his customers!!! I hope Hyundai keeps making vehicles that I like, and that Herrnstein pays attention to this review and gives credit where credit is due!!! Thank you JR!!!!
Great Staff - atraviseyg
The Dealership staff was friendly, professional, knowledgable, and personable. I was treated fairly and felt the sales team listened to my needs. I highly recommend Mathews Hyundai.
Close to perfect. - pughcountry1
There's always room for improvement so I guess I would say, " reduce the paperwork." Otherwise, it was an easy transition from the Sonata to the Tuson.
Top shelf service - Guido1234
Anthony Gidaro best in the business!! Anthony made it very easy on me. I did nothing but say what I wanted and he made it happen! Thanks!!
Great customer service - Sonata x2
We called ahead and asked for Jovaughn. Told him what we were looking for. He was ready when we arrived and told us about all the new options.
I’ll-informed - Muccio
Great, fair prices on vehicles, friendly staff. Vehicle purchased in Ohio from PA resident. I was not informed that the car would need to be PA inspected, my insurance agent was not notified of purchase. Felt kind of rushed out the door without proper information.
Very good sales experience - Chris Boyer
I stopped here already knowing the used vehicle I wanted so that took some of the complexity out of the equation. My salesperson insisted that I test drive the vehicle despite me being comfortable buying it without doing so. She also had absolutely no hesitation in agreeing to help me return my rental car after the sale was complete. The purchase process went ok, although I did have to go back to sign an extra paper that was overlooked the first time. If I HAD to pick something wrong I would say the finance manager was a little too pushy with the extended warranty/protection plan they were offering. I decided to get it, but I had already said no a few times and I would have appreciated them not pushing quite so hard on that. Other than that I had a great experience and would certainly buy from them again.
New Car purchase - Calvin- VW
I have purchased several cars from Tom Ahl over the years but this was my first time buy a new car at the Hyundai dealership. Ted Kill is great to deal with, no high pressure sales but very informative and helpful. Told him what I was looking for and he showed me best deals available. This is my second time dealing with Ted with previous purchase a used car. I would recommend him as he is very knowledgeable in products he sells and very easy to deal with.
Van Wert, Ohio
Thank you - Tim
Thank you to Molly for helping me. She answered all of my questions knowing I am not ready to buy yet and not making me feel pressured. I look forward to working with her when I am ready to purchase in the summer.
Great dealer to buy from! - Greg L
Chip Price and every one involved in our transaction seem to make our needs number one on their priority. Helpful, open and honest are words that describe our experience.
Horrible - RobDWebbJR
Buyers beware, would not purchase from here. They lied on my income to get me approved for a loan that they knew I couldn’t afford (without my permission), didn’t get copies of my paystubs or anything, then realizing that I had made a mistake with accepting a loan that wasn’t in my budget, they refused to give me my old vehicle back, so they sent me off in another car that was too much money because it was “either that or nothing”. Then I called again to request a refund and cancellation, then was told I might be able to if I let them keep $1600-1700 in the repairs made on my old vehicle. I told them yes that would be fine, then I receive another email later saying that they want $1700 PLUS 25% restocking fee BECAUSE OTHER COMPANIES CHARGE THAT. They essentially tried to extort money out of me for a return they have the ability to do for 10 days after your purchase date. I have filed a BBB complaint and have contacted Hyundai’s corporate management and this situation is under investigation. Wouldn’t recommend anyone shop here.
Poor repair service - broncosfan8
Went to them in 2016 to get Suzuki TSB's done and had a speed sensor malfunctioning. Did the TSB's I guess, and they would order the sensor and call me. Waited for them to call for a couple weeks. I called them finally and they claimed they called the phone number on their order. When asked the #, they said incorrect # after I specifically told them the 1st visit what my new phone number was. Then, they had to reorder the sensor because they sent it back because they could not get in touch. Had the work done 5-6 weeks after initial visit. Fast forward to 2/18. Same sensor was found to be acting up again by an independent repair shop, because the wiring was jacked up by Dennis service tech who did the 2016 repair. GRRR--NOT PLEASED!!
Exceeded my expectations - Aleks2018
I was in the market for a Hyundai Elantra with the Limited trim. Although my initial test drive was with the value edition, I wanted to test drive the Limited, which was not available at the time on the lot. Rich Heimburger, my salesman, was able to bring one in within the week so I could test drive that car. Once the deal was closed on the car, Rich continued to go the extra mile to show me how to use some of the tech features of the car (bluetooth connectivity, bluelink, homelink, etc.). Overall, the experience at Ganley Hyundai of Parma was straightforward, simple, and pleasant, and I would recommend them to anyone in the market for a Hyundai.
Great Experience !! - rayray4
A big thank you to Great Lakes Hyundai in Streetsboro, Ohio. And a special shout out to Zac Zager, T.J. Klinkowicz and David Wrice for all their hard work and helpfulness in getting me into my 2018 Tucson Sport AWD. All three worked together and the entire buying process was smooth and efficient. If your looking for a new or used car this is a great place.
Recall repair - bunlyn33
After receiving letter from GM, I got an appointment right away at Jeff Wyler service dept. as they had all parts in stock for the recall repair. Since it would take a few hours, he et me up with a shuttle ride home and also back to pick up my car. Shuttle driver was pleasant and prompt, repairs were done as promised and there was no charge to me.
Great experience - dair2
No pressure from the sale person. We knew what we wanted and that is exactly what they got for us with the price we could afford. I would recommend Joseph Airport Hyundai to all that ask,
Love Baumanns - loganstumpf1993
I have only bought vehicles from the guys at Baumanns. They are quick and professional. Always take care of me and find exactly what I want.
Purchased 3 Vehicles From Dealership - Jerry
We have purchased 3 vehicles from the dealership. I would only deal with Chris Bosse! He knows the product line from inside and out. He is helpful from the beginning of the purchase process and stays in touch after the sale. If I ever have an issue he will make sure to assist me anyway he can. He is above board and puts you in the vehicle that best fit my needs. I have bought many vehicles over the years. Hyundai now offers the best product for the money and by far the best warranty. They have a very good service department. If you have a problem with the service department the service manager will make sure it gets corrected right away. But make sure if your looking for a vehicle do not deal with anyone but Chris!! You will do yourself a disservice if you do.
Just as bad as the rest ! - TShannon
I went in knowing I was upside down on my car, but after talking to these guy's I thought I was back at Jeff W . the salesman was a nice old guy but the sale's manger is not very truthful .
So the truck was marked down from $17995 to $17885, but on another website it was listed at $17500.
So I informed the sales manger of this and the fact they bought the truck at auction. Then he proceeds to tell me that they paid $17600 at auction for this truck, now why would you list this truck for $17500 if you paid $17600 for it ? Somebody is not truthful now are they ?
The icing on the cake was the salesman said I was approved for $18000 but I would have to eat $4000 on my car, give them a down payment and pay full retail on the truck ! In total it would have cost me $24000 plus a down payment. I really don't care about the truck, but buyer beware these guy are worse than the mob.
Don Wood Hyundai Stinks! BEWARE! RUN to another dealer! - a_sucker
They owe me $200 and said they would "Mail me a check"! Yea, right! Not only do they owe me $200, they sold me a car that was leaking on my driveway the next day and the dash is lit up like a Christmas tree with WARNING LIGHTS! Ugh! Bad catalytic converter and a $1200 repair for me! Paid them $5k for the car, they owe me another $200 they won't send, and now I am stuck with a car that needs $1200 worth of work. Nice job Don Wood Hyundai!
Regarding their service department. I was told by the manager that they don't have enough service techs and they basically rush the used cars through a check and hope for the best! IS THIS REALLY HOW YOU SHOULD DO BUSINESS???
BUYER BEWARE! GO to another dealership! ANY DEALER BUT THIS ONE!
Repeat customer - Mamabearag
My husband and I both bought new cars here in 2016 and referred someone here in 2027. We had great experiences. Any minor issues were quickly resolved. I recently took my brother here to buy a used car. They are now under new management and all new salesman. We told the salesman to only run credit through Wright Patt Credit union. We sat there for an hour after making a deal with no word from anyone. No one told us what was going on or what the hold up was in the process. I finally went to ask and was told by the General Manager they were waiting on credit because It was declined through WPCU. I said they already approved him. GM said he was running through another bank. I said Well you shouldn’t be because I told the salesman to only run through WPCU. GM said he wasn’t told that. Also wanted my brother to sign something because he said they had to run credit for the dealer. I didn’t believe him. My brother checked his credit report today and they ran his credit through several banks and lied to our faces about it. I will not even take my care here for service anymore.
Visit To The 'Lot' - mseve2
Salesperson Craig was very professional and (thankfully) not pushy at all!! I found my car the very 1st day I went looking. Everything went well.