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Great Dealership and fair prices - COOPERC50
Joe Walker is a no pressure salesman who gives you all your options. He is a great guy and a great salesman, he found me the car I needed, this is my 6-7 Jetta.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Oil and filter. - martyams
All work performed as expected in timely manner.
This is just filler to meet the 25 word requirement. To be or not to be that is the question.
Smooth and Easy Experience - T.T.
I reached out to test drive a vehicle. Derek set everything up. Upon arrival the vehicle was waiting for me. When I got back... we went over pricing and options. I left to take some time to think about it and to test drive another vehicle at another dealership. Ultimately, Byers was the better vehicle and better experience for me. Derek made it simple to text back and forth with while finalizing the details. He made it so easy. I went back in the next day to purchase it. Heath - walked me through all the paperwork. Very knowledgeable! Thanks Guys!!
Ryan was the perfect balance of attentive but not pushy.... - Vanessa.l.krimmel
Ryan was the perfect balance of attentive but not pushy. He stayed in touch and made a real effort to meet my needs. So happy with not only my vehicle purchase but my dealership of choice. Would recommend to anyone!
Chris and rob we’re both great in keeping me updated and... - JT Misinay
Chris and rob we’re both great in keeping me updated and working with my schedule also Chris likes anakin over Lucas!!!! He’s a 5 star in my books! Buy from them
Cheaters - ballew.lee.roy
I took my 2019 Tiguan in for service this morning, they tried to sell me an air filter for 44+ dollars, I told them no, I was able to replace it cheaper. I thought I'd take their word for it and just get another filter myself. I did that, got the new filter home and the old one was barely dirty...any self respecting Tech would NOT have suggested that filter be replaced...they did it just to screw me out of money. I wish I would have never purchased anything from this dealership. I won't be back you can bet on that
Worst car buying experience ever. I was hoping this would... - Lupafurytls
Worst car buying experience ever. I was hoping this would let me post pictures as I have evidence of everything I'm about to write. I bought my new to me van from the used car department October 2019. It's a 2011 Chrysler Town & Country Touring. I bought the wheel & tire protection as well as the oil change package with it. The listing stated new brakes & tires which was one of the reasons I was sold. As a single mom, fantastic, less to worry about going forward! The car fax they gave me even showed in July 2019 they replaced all 4 rotors & front pads. I never once thought to question if they were in fact new brakes & rotors that were put on. Well needless to say there was squealing almost immediatly from the brakes. I called them & was told, no they're fine. It's super common with new brakes to squeal as they're breaking in. When I took it in for an oil change in January 2020 I mentioned it again. They told me there was nothing wrong. They were at an 8/10. I could not convince them anything was wrong. Fast forward to July 2020 and it still was just terrible. I was almost due for another oil change as it was supposed to be 7/20 according to my sticker as I was still under the mileage since Covid I'd only been driving to/from work & the store really. I had a mechanic friend look at them and he informed me there were gouges in my rotors and no pad left. That there was no way new brand new ones were put on nor was it possible for them to wear from an 8 that bad that quickly. I called up Perrysburg auto mall only to be rudely treated. They finally agreed to take a look at them. I dropped off my van only to receive a call back stating I needed all new brakes & rotors all the way around & for them to quote me over $800. I staggered at that. How can they possibly be trying to charge me for that? It was supposed to be all new when I bought it from them under 9 months previously & had questioned it since I bought it only for them to shrug it off. I asked to speak to someone higher. I was angry. After being given the run around I was finally offered that they would do it for $400, that was the best they could do. They're mechanic also informed me there was no warranty on the parts because they were in fact not brand new but practically new as he said it. I declined & went to pick up my van. My mechanic friend upon me showing him all my paperwork offered to help me. He got me all 4 new rotors & pads with lifetime warranties for $225. Needless to say I never wanted Perrysburg Auto Mall touching any vehicle of mine. They duped me & ripped me off with the worst customer service I've ever experienced. I went down & cancelled the maintenance & road hazard plans with them. They only gave me some of the money back even though I'd only used one oil change. But at that point I just wanted out, so it is what it is. I will never go there for another vehicle purchase & I've been warning every one. Seriously made me think of the dad in Matilda. Doesn't matter what family you put in danger so long as you make a sale!
Went in for an oil change cost over $70 and the next day... - Viper19*
Went in for an oil change cost over $70 and the next day when I went spray my windshield there was no wiper fluid. So fluids were apparently not checked
This was by far the greatest car buying experience I’ve... - regulat77
This was by far the greatest car buying experience I’ve ever had. It was the fastest, least paperwork, and no haggling. For sure won’t be my last time! Thank You!!
Bought my second car in 5 years from these guys. Class... - maryhd999
Bought my second car in 5 years from these guys. Class act all the way! The dealership was clean and they practiced safe social distancing. They made everything very comfortable and easy. I was in and out in 2 hrs. with my new Golf.
Great experience, Michael Garrison was a huge help. I... - Cornfinger
Great experience, Michael Garrison was a huge help. I drove 150 miles for the price and selection they had. Did most of the deal on the phone. After test drive, only waited 20 min. before seeing finance. I was early for appointment anyway. About 15 min. with finance. Quick and easy process. Would purchase from again. Thanks Michael and Joseph Volkswagen.
I bought my first car here, a 2016 Jetta with a 200,000... - Trent
I bought my first car here, a 2016 Jetta with a 200,000 mile warranty and very affordable payments. They had fair prices and Justin made my first car buying experience pleasant and simple. There was no hassle at all. Thanks for the sweet ride Germain!
Very professional Service!All work was performed as... - Flang
Very professional Service!All work was performed as promised and within the promised time!
Scott Johnson kept me informed about the Progress of the job and also informed me when completed!
A pleasure to do Business with Professionals who care !
I loved working with Mr. Johnson and Mr. Field! Super... - Dancortes
I loved working with Mr. Johnson and Mr. Field! Super easy car buying experience. The GM even stopped by to congratulate us! Very friendly team!
I just had the displeasure of dealing with their horrible... - inkabmw
Service definitely stepped up to the plate to help me when it came to warranty work!! I will definitely use them again for servicing my VW!!
I had a great experience working with Cortland Perry from... - wzh
I had a great experience working with Cortland Perry from Boardman VW. He was very responsive, honest and easy to work with. Leasing process was smooth and there were no surprises or false promises as experienced with other dealerships. I would highly recommend leasing through Boardman VW.
This has got to be one of the best service department I... - davislinda291
This has got to be one of the best service department I have had to do business with.
David Hass is an excellent service rep. He is very knowledgeable and courteous
And he has my recommendation to all that are in need of servicing their automobile.
I traveled about an hour to check the GTI they had on the... - Kinster2014
I traveled about an hour to check the GTI they had on the lot. It was a quick and easy process, they helped me get the car I wanted, with no hassle. Thanks to Chris and the rest of the team for working with me!
Amazing car buying experience!! Tom is exceptionally... - christieluv
Amazing car buying experience!! Tom is exceptionally awesome.It took me 45 days to decide if I wanted to purchase a new VW. I was never hassled nor did i feel rushed. Tom demonstrated A+ salesman etiquette....kind, thorough, extremely knowledgeable about all features and functions of the vehicle that I showed interest for and he made me feel appreciated. Everyone I came into contact with (Jay,Matt & Chris)were upbeat and exceptionally friendly. I would highly recommend this dealership!
Dishonest, rude an no integrity from this place! - User3157
I would give 0 stars if possible. I've bought a lot of cars in my time and I have never been so disrespected as I was when trying to buy a car from this place. They apparently had it mis-advertised as a certified car, on many different sites, including their own. Gave me many different stories on how it happened, then tried to extort another $3k out of me to make it the way they advertised it. In the process they were pushy, rude and condescending. The most unprofessional place I've ever tried to work with, even from someone claiming to be the brand manager. BUYER BEWARE!!
The managerial staff is dishonest, condescending and... - sosorrynow2020
The managerial staff is dishonest, condescending and totally inept. Worst experience of my life. Purchased a Golf 1-30-2020. Service department had car for three days 2-17 to 2-19 - 2020, still not correct. John Kirker "fixed operations manger" said they just forgot. Meeting original sales person , only employee I trust, tomorrow so he can fix what service department didn't. This is my fifth car purchase, only wish I had read these reviews prior. Any five star rating is probably from a family member. Do your self a favor, go anywhere else!
painless process - my1stlease
I chose to lease a VW Tiguan. Mr. Hamilton was thorough, knowledgeable, friendly, and not at all 'pushy'. He took time to answer my many questions. The color and model wasn't available but the dealer was able to locate my car and had it ready for delivery on the promised day. This was my first experience at leasing and my first visit to Bill Marine. It won't be my last.
Jerry Haag Motors is not a local dealer for me; however,... - tyoder
Jerry Haag Motors is not a local dealer for me; however, I would travel the distance again and again to receive the credibility and reliabilty that they offer. The personal service and dedication to serving the customer as well as providing a professional business atmosphere is clearly is a priority for the family business.
I was very nervous about making a large purchase and have limited knowledge about buying vehicles. Jerry Haag's staff made my experience enjoyable and they enabled me to feel comfortable in making such an important decision for my family.
I highly recommend Jerry Haag Motors!
Pleasantly surprised - BMWGIRL
I was PLEASANTLY surprised with how much I enjoyed my experience. I HAVE A “favorite” dealership that I’ve purchased 4 cars from and always go there. The ONLY reason I even came to look at Taylor Volkswagon was bc we know Kevin Modd that works in the service department. We were met in the parking lot by a VERY nice, down to earth, genuine gentleman named Kay Boakye who made our buying experience nice and EASY!!! Shawn Smith was also easy to work with and understood how to get me to agree to the deal!!! Then I was SO THRILLED to see Judy in financing!!! We have dealt with her in the past and she was just great so I was glad to work with her again!!!
Ganley Westside Imports
Ganley Volkswagen of Bedford
Hyundai Sales Manager
Service and Parts Director