28 Ohio Volkswagen Dealers

Great service. - RMFINK105

Great service. Had me in and out pretty quickly. They explained everything thoroughly and were helpful.

Reggie was very up front about having to order a new part - trish.wiltshire

Reggie was very up front about having to order a new part and had to keep my car overnight.

Hats off to Eliza Hudnall for her excellent help in - MLHahn

Hats off to Eliza Hudnall for her excellent help in navigating a warranty claim. She was attentive to every detail and a delight to work with.

The sales man Dan was awesome! - celinagalippo

The sales man Dan was awesome! He helped us get everything figured out so we can get our 2024 Tiguan! We love our car and would go back to Dan without a doubt! You should get your next car here!

Took my 2019 Jetta in for scheduled service. - Pam H

Took my 2019 Jetta in for scheduled service. Good service as always, great communication for upcoming needs.

After taking a year and half to find the right vehicle - jmtclean

After taking a year and half to find the right vehicle for myself I found it here at Kempthorn Motors. My sales person Jay Murdock did a great job working with me. I went in not wanting any pressure from a sales person and came away not being pressured at all with Jay. Thank you again Jay!

Both the salesperson and manager were as helpful as can - asm4189

Both the salesperson and manager were as helpful as can be! Top notch and professional! No hard sales pitch. Very knowledgeable. Could not ask for a better experience! Thank you classic!!

Courtney was very helpful and patient. - Lg0200493

Courtney was very helpful and patient. She was very pleasant and answered all of our Questions

Very easy to work with. - Ron

Very easy to work with. Efficient buying process. Low pressure sales process. Negotiated fairly. Honest

Explained service clearly. - Ray’s Golf

Explained service clearly. Friendly and welcoming to dealership. Reviewed service needed for my car’s mileage and asked if I had questions.

We had work done on our 2018 Alltrack, the sunroof tubes - BrotherSteve

We had work done on our 2018 Alltrack, the sunroof tubes with kinked during the manufacturing process. We understand that this is not uncommon. We waited a very long time for the parts, not the dealer issue at all. The parts came in and the dealer replaced all of the parts including the new drain tubes, carpeting and headliner. The work looked great, done in a very professional manor. A few weeks following the completion of the work, the sunroof started leaking again so we brought it back to the dealer. They diagnosed the problem as the tubes were blocked again and that it was now our fault because we did not perform the proper maintenance to ensure that the drainage tubes did not leak. I asked what the scheduled maintenance time was and they indicated 20,000 miles. The car had approximately 400 miles on it since everything had been replaced. Maybe my math is wrong but 400 miles is a lot less than 20,000 miles. We took the car home and replicated the test that the dealer performed to determine that the drainage tubes were clogged and confirmed what they found. I inspected the 1-way valves at the end of the tubes and got covered in grease and grime as it gushed out of the tube. The tubes were filling with water and flowing into the sunroof because the system was not properly flushed when fixed in my opinion but what do I know I'm just a worthless customer. I have reached out to the dealership, to the owner of the dealership and no reply, just crickets. I have filed a complaint with VW USA (that's what they told me to do if I had a problem). Pretty sad because this dealership did some really good repair work for us prior to this incident. A case has been opened, will see what happens but I'm not holding my breath. They owner of this dealership is the Jay Auto Group. As I noted, they have not reached out to me either.

Ron made the buying experience quick and painless. - Travis Groce

Ron made the buying experience quick and painless. I knew what i wanted and he made it happen. I would highly recommend him as your sales agent when buying from Volkswagen of Streetsboro!

Very professional. Very quick process. In and out in less... - Philpenn66

Very professional. Very quick process. In and out in less than 2 hours. Highly recommended.

A little long overdue, but our family can't say enough... - Valentino Family

A little long overdue, but our family can't say enough about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the perfect deal on our pre owned Passat. With a pre owned market like we are seeing today, we were extremely skeptical about trusting anyone. We left with a confidence in our purchase that you won't be able to find anywhere else. They are patient and learn what you need before even making you an offer. They found the perfect vehicle for us, and even transferred it from their sister store through Manager Kyle W. All in all, you won't find a more trustworthy group of individuals. I have worked in sales my entire life, and our family wouldn't trust or recommend anyone else. Period. Thank you all for everything you all do. We appreciate you more than you know.

I bought 2023 tiguan. - meyeref1

I bought 2023 tiguan. chris and bryan were helpful 1 been a vw costumer for 50 yeas

We test drove and bought a 2021 Atlas and couldn’t be... - Werlinab

We test drove and bought a 2021 Atlas and couldn’t be happier with our service. Dealership was not pushy and our salesman Kevin was amazing and knowledgeable.

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.

I've bought quite a few cars over the years but as far as - cs092117

I've bought quite a few cars over the years but as far as fair and simple goes, my experience with White Allen VW is one of the best. Everyone will say they value your time as a customer but here you actually feel it. Great process, very straightforward.

My car was serviced quickly and efficiently to replace a... - Gish

My car was serviced quickly and efficiently to replace a lightbulb. The waiting area was clean not crowded and I felt safe having the service completed.

Dillon did an excellent job, taking time with us. - jpotts

Dillon did an excellent job, taking time with us. We are coming back to take another look.

Great Day WonferfulShould l buy lease car.l want to pay... - vb862646

Great Day Wonferful Should l buy lease car. l want to pay $ 2,000 downpayment the low my monthly payment for used car. Next Year 2022, ok!

Jay and the rest of the team at Kempthorn’s worked with... - jgotsch

Jay and the rest of the team at Kempthorn’s worked with us to find the perfect car that had everything we wanted plus more! From the first time we entered the door we were treated with courtesy and they answered our many questions patiently. Ruth helped us get acquainted with the many features of the car and made sure we were comfortable before leaving the dealership.

Searching for a new vehicle during the shortage was a... - Geoff

Searching for a new vehicle during the shortage was a nightmare, until I called Pascal at Bill Marine. I found a car that I was interested in driving and he made the process easy and painless. I called ahead and he had the car pulled out of the showroom for me to drive and ready to go. I typically buy a new car every three years and this was one of the easiest to date. No back and forth trying to work a deal for hours. There is no doubt I will be back again for my next vehicle. Cheryl in finance was just as pleasant. There was no excessive pressure to buy additional add-ons. She breezed through the paperwork in no time.

Jerry Haag Motors is not a local dealer for me; however,... - tyoder

Jerry Haag Motors is not a local dealer for me; however, I would travel the distance again and again to receive the credibility and reliabilty that they offer. The personal service and dedication to serving the customer as well as providing a professional business atmosphere is clearly is a priority for the family business. I was very nervous about making a large purchase and have limited knowledge about buying vehicles. Jerry Haag's staff made my experience enjoyable and they enabled me to feel comfortable in making such an important decision for my family. I highly recommend Jerry Haag Motors!

I traveled about an hour to check the GTI they had on the... - Kinster2014

I traveled about an hour to check the GTI they had on the lot. It was a quick and easy process, they helped me get the car I wanted, with no hassle. Thanks to Chris and the rest of the team for working with me!

Pleasantly surprised - BMWGIRL

I was PLEASANTLY surprised with how much I enjoyed my experience. I HAVE A “favorite” dealership that I’ve purchased 4 cars from and always go there. The ONLY reason I even came to look at Taylor Volkswagon was bc we know Kevin Modd that works in the service department. We were met in the parking lot by a VERY nice, down to earth, genuine gentleman named Kay Boakye who made our buying experience nice and EASY!!! Shawn Smith was also easy to work with and understood how to get me to agree to the deal!!! Then I was SO THRILLED to see Judy in financing!!! We have dealt with her in the past and she was just great so I was glad to work with her again!!!