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great experience, no pressure to buy - Celina7491
i had great experience buying my Certified Pre-Owned Subaru Impreza last month. This is my second purchase of Subaru from Ganley Westside Imports. I have been impressed and pleased with the customer service I have received on the purchase of the car, repair of the preexisting scratches and the application to the protective fabricant paint coatings. Billy Loesch, his supervisor and co-worrkers have been very helpful and professional. Keep up the great work.
Top Reviewed Specialists At This Dealership
Joe is great! - nteed
Joe helped me find my new vehicle and was very attentive to exactly what I wanted! He made my whole car buying experience smooth and great!!!
Internet Sales Manager
Straight Forward Used Car Sales - Jeff Crabtree
Anyone that has shopped for a used car knows how much of a hassle it can be, at least for myself, i was dreading it. I had been searching for a certain vehicle for a while when i happened to drive by Kempthorn and spotted what is now mine. After the initial look over and confirming that this vehicle was the one, i geared up for the next phase - dealing with the sales guy. I made contact with sales consultant, Jeff (JW) Sikora, straight forward guy, no high pressure, listened, offered suggestions when needed, and followed through with everything as promised. Jeff was definitely part of the reason i made this purchase and i am thankful i got what i was looking for and a virtually hassle free experience! Thank you JW and Kempthorn, you have earned my business!
Sales Manager-VW & Mazda
Awesome!! - ANNIE
Great dealership to work with and very nice inside. Everyone was very professional. Kevin was awesome. I will definitely be back to purchase other vehicles from this dealership.
Certified Sales Consultant
Great people to deal with. - gramie,be all
Looking for a used car is really a hard job. The people here were very kind and patient. My car was in excellent condition and I was very happy with the deal that was offered.
Jetta purchase - Jd
Super quick and easy buying and finance process. Rachel in finance and Andrew in sales were great. Easiest car purchase I have ever made hands down.
Recent purchase of CPO - Bill
My wife and I recently purchased a CPO Passat from Tom at Classic. This is our second VW we've purchased from them. We both appreciate how relaxed the atmosphere is, and how easy they make the car buying experience. Tom and Classic are 1st class in how they treat their customers.
Only cared about sale, nothing about customer - Blessum80
In a nutshell, I was scheduled to go see a used car they wanted me to look at. After back-and-forth emails with two people there, I was set to come out on a Saturday morning. I texted with one of the individuals at 10:20 AM to say I was on my way from Seven Hills and would be there in about 40 minutes. She responded back great, see you then. When I arrived, I was greeted with sorry we sold that car to an individual who walked in the door 10 minutes after my text. I could care less about the sale, but I busted my butt to get there on time and they obviously had my phone number from the texting, and at least could’ve had the common courtesy of a phone call. After Emailing 3 different individuals to let them know my displeasure, no one has reached out. Also have contacted main office in Detroit just to let them know how unprofessional they were that day.
Pleasantly surprised - BMWGIRL
I was PLEASANTLY surprised with how much I enjoyed my experience. I HAVE A “favorite” dealership that I’ve purchased 4 cars from and always go there. The ONLY reason I even came to look at Taylor Volkswagon was bc we know Kevin Modd that works in the service department. We were met in the parking lot by a VERY nice, down to earth, genuine gentleman named Kay Boakye who made our buying experience nice and EASY!!! Shawn Smith was also easy to work with and understood how to get me to agree to the deal!!! Then I was SO THRILLED to see Judy in financing!!! We have dealt with her in the past and she was just great so I was glad to work with her again!!!
Salesman - mwarner
My husband and I drove from Jackson, Michigan to Akron, Ohio partly because the vehicle we saw was the one we wanted but the other part was because of our salesman, Dennis. Before we even made the trip, Dennis sent us a video of the vehicle we were interested in. In person, he was a true professional that was friendly and approachable. He made sure every detail was taken care of, from the sale to gassing and washing the car (even though it was raining!). I don't think many people I know would drive eight hours round trip to purchase an automobile, but if they were, I would highly recommend your dealership.
Not a great experience - Carguy56
Porsche Salesman was good but the finance department messed up the paper work multiple times which resulted in not receiving the first billing statement till the day after it was due. Very annoying having to drive back and forth an hour each way just to sign paperwork that was forgotten while there the first time and then having to go back to again to resign paperwork that was put in wrong the first time.
fantastic! - domenica7
my experience with this dealership was fantastic! cody and chris were excellent with helping me and my family and i highly recommend!! super friendly and easy to work with!
2014 CPO Jetta tdi - 2014 Jetta Buyer
We purchased a 2014 CPO Jetta tdi and after 2 days the ECM went out. They towed the car to dealer for repair, but who knew it would be 2 months to get the part. Chris Roth of service tried hard to locate a part and none were available. I looked myself and also contact vw america. Ron Whaley of sales offered return of money or to select another car, but our son want what he picked and was willing to wait. In the end we got car back and Fairfield VW made the wait worthwhile.
Top Notch Experience - Brian
I have a 2018 Tiguan that had a small body leak. The leak was causing water to gather on the drivers side floorboard. I contacted Kings VW. They immediately took the car in and gave me a loaner to drive. Wayne in service took care of the process from start to finish. Most dealers would have fixed the leak but Kings VW went above and beyond. They replaced the pad and carpet. I have had my car in previously for service and whether it is Wayne or Scott they are always friendly and eager to help. There are many choices in the market but overall my experience with KVW has been great. I would consider the service to be top shelf.white glove. Thank you. Brian H.
Todd Hurley - DrewBlankenship
Todd Hurley was a great salesman and made the whole process of buying my Golf R a very solid and smooth process! I would recommend him to anyone that is buying a new car or their first car! He would text me throughout the day to keep me updated on my statuses as well as making sure that the car i wanted was in perfect condition. If you go to MAG Volkswagen look for Todd and he will fulfill your needs and more! Thanks so much Todd!
Helpful Service Departmenr - Shellbert
This dealership helped us with a license plate issue. We bought the car elsewhere but they still fixed our issue and were extremely friendly. Much appreciated!
Excellent all the way around - Umpire#21
Once again, another excellent experience. Friendly, attentive service. Was there for routine maintenance on my 2017 Subaru Outback. Wait was as told—about 60 minutes. Checkout was efficient and written documentation provided.
Attitude. - BOBO
I was emailed to see if I was still interested in a vehicle. The email was; "STILL INTERESTED??????" I replied if they could meet my expectations. The attitude reply from the dealer was; "I understand you have expectations, but unfortunately it looks like nobody can meet those expectations or we wouldn't be having this converstion. You would have bought already because you are shopping different dealers already. We would love to earn a NEW customer, not selling you a vehicle does nothing for us. But we have to have some realistic expectations. For the numbers you want are you willing to go to a lower packaged Tiquan or maybe even a Certified Pre-owed? "
Thing is, I was going to call after Christmas to work on a cash deal without the trade-in but looks like I'll be shopping elsewhere.
Great Car Buying Experience - erink
I had a great car buying experience at Joseph VW. I think the most important aspect of my positive experience was Suzanne Cullen, she was patient, always available and never made me feel like I needed to hurry up and make a choice.
I test drove a couple of different cars both new and used over a two week period, every email or text message I sent Suzanne was answered quickly and she was very knowledgeable about the cars that were on her lot. In going above and beyond Suzanne came to my work to pick me up to test drive a used car, took care in inspecting my new car for any issues, and spent a considerable amount of time teaching me about my new car.
I had a great experience from the finance person that helped me estimate my monthly payments to the guys that buffed my car to make sure it was as pretty as possible and met my expectations. Great location, good management, friendly and honest. I would buy a car from them again.
Love my new 2019 beetle! - Jenbug
Purchased my second beetle from Hatfield. The service was excellent, the process was easy and my car is beautiful! Very happy customer!i only wish they were going to keep making the beetles. I love them!
Certified Preowned BMW - BMW owner
We purchased a Certified Preowned BMW in July 2019. Ryan Justice was our cars salesman. He was professional and knowledgeable about our SUV. If you are looking for a used vehicle I recommend you to ask for Ryan.
Better off going to anywhere but here - MCGIFT4217
If you want to be treated with respect and honesty and more importantly get your car repaired properly and in a TIMELY MANNER...DO NOT USE BEECHMONT VOLKSWAGEN..and if you want to be lied too..disrespected ...ask for Tiffany...she can definitely provide you with plenty of lies and eye rolling and then after your car is not properly fixed...she will expect you...the customer...to thank her!! Business is business...not my job to thank you Tiffany...and my only mistake was picking this place to fix my car.
painless process - my1stlease
I chose to lease a VW Tiguan. Mr. Hamilton was thorough, knowledgeable, friendly, and not at all 'pushy'. He took time to answer my many questions. The color and model wasn't available but the dealer was able to locate my car and had it ready for delivery on the promised day. This was my first experience at leasing and my first visit to Bill Marine. It won't be my last.
Jerry Haag Motors is not a local dealer for me; however,... - tyoder
Jerry Haag Motors is not a local dealer for me; however, I would travel the distance again and again to receive the credibility and reliabilty that they offer. The personal service and dedication to serving the customer as well as providing a professional business atmosphere is clearly is a priority for the family business.
I was very nervous about making a large purchase and have limited knowledge about buying vehicles. Jerry Haag's staff made my experience enjoyable and they enabled me to feel comfortable in making such an important decision for my family.
I highly recommend Jerry Haag Motors!
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