Awesome experience - Whitepearl pilot
I have purchased all of my cars from this dealership since 1981 they have changed ownership several times but throughout time they have always been fair and caring to me and my needs
Top Reviewed Specialists At This Dealership
Sales & Leasing
Third Odyssey! - Jason
After having our last Odyssey for 12 years and having zero issues with it we knew getting another Honda was an easy choice. Thankfully Tanner did a great job helping our family decide between a new Pilot or Odyssey. I’m very happy to say that we went with the Odyssey and our experience was amazing.
Excellent service! - Coyotewhisperer
This is a great dealership. Very proffesional and yet personable. David was great to work with. Very friendly and efficient. Very pleasant experience! Would recommend highly.
Our first every pleasant car buying experience. - Beth Purta
This weekend we decided to purchase a new vehicle, and dreaded the idea of having to hassle with car sales people.
To our surprise, it was our first pleasant car purchase at a dealership. Taylor Reeves welcomed us when we entered, and helped us all the way through to the end, She new the car very inside and out, and if there was a question that she was not sure of, she went and got the answer immediately.
No high pressure, asked us what we were looking for, offered us options and understood that we had planned on comparing prices elsewhere.
When we sat down to get our pricing she did her best up front with no hassle of going back and forth. In the end we accepted the price she had presented as we new from research that she had done a great job with the offer.
We then worked with Scott Rairdon, the Finance Manager, and he was also easy to work with, quick at explaining our options and no high pressure.
We left a couple hours after arriving with the car we had set out to purchase and enjoyed our car buying experience for the first time, and we have bought quite a few cars over the years.
We highly recommend Wilsonville Honda!
Customer Service Representative
Customer Service Rep
Great Workmanship - KathyD52
Had my Honda Fit airbag recall work done and it was prompt and professional. Bend Honda has a great service department with excellent auto technicians!
Internet Sales Manager
I absolutely love my Pilot - Beth Aften
Nathan and Stan were very knowledgeable about this model and were both very informative about its many great features. Never did I feel pressured into making a decision.
Great service, wonderful staff - Carla R
It was a wonderful experience buying a new Honda Accord. Margo Mack and David Moreno were so patient and helpful and made the experience really easy and fun. Freddy Ortega was a pleasure to work with as well.
Sales & Leasing Professional
Sales and Leasing Consultant
Best Car buying experience ever!! - Michele P
Hands down the best new car buying experience I’ve ever had. Jordan was outstanding! Helpful, knowledgeable, and great to talk with. He answered all my questions and even helped me with setting up my cell phone to synchronize with the car’s system before I drove off the lot. Randy, in Finance, was just as awesome. Explained everything clearly and fully, and helped me make decisions on things I wasn’t sure about. I will definitely be sending anyone looking for an awesome buying experience Jordan’s way. Thank you!! I love my new car!!!
Good Service, bad service advisor - pdxhonda
I have had Alex numerous times for service on a couple of my cars. He forgets to inform you that there are issues with your car, can be rude and confrontational when you ask questions about service and next mileage service. He seems bothered to help you. I have had better service from other advisors so I avoid booking with him at all costs. Hopefully, someone at Hillsboro Honda will finally do something about his poor work and unprofessional behavior. Someone should also coach the mechanics not to openly discuss how much they hate working there while getting coffee in the lounge. It didn't leave me feeling great about returning for service.
What a great experience! - Douglas L Delay
I woke up that day and thought to myself "Hey! Let's go get the Wife a nice car!". I packed the Wife up and went down to Roseburg Honda. There, we were greeted by Mr. Lampton, graciously shown the cars which fit our criteria, and shortly thereafter, my Wife was driving her lovely new to her 2015 Nissan Sentra home. Mr. Lampton I feel went the extra mile to be more than accommodating, offering refreshments, and seeing to it we were helped in getting the best financing etc. I can't say enough good things about this sale. It's how I always felt buying a car from a dealership ought to be. Bravo Mr. Lampton, and Bravo Roseburg Honda!
Always felt welcomed - Assaihortensia
I always got the answers to my questions, always have had a good experience this is why I always come back to Juan arevalo at honda.
No stress purchase. Respect, respect. - Rhonda Smith
I purchased a used Honda Accord from Honda World in Coos Bay Oregon. Robert "Bob" Taylor was my salesperson. Bob listened to my needs and treated me with respect. I knew what I wanted, Bob did not attempt to sway me one way or the other. Bob was knowledgeable and was able to answer my questions. Sales Manager, Dan Messener created a very comfortable atmosphere during the paperwork and making sure the service needs that were requested were appropriate and included in the transaction. The whole process took less then one hour. Mike Sullivan in the service department was great to work with. Mike explained what was done during the safety inspection. I felt assured that I would be driving a safe, reliable car. I must say that this was a very easy transaction. I feel great about the experience. Would I recommend Honda World in Coos Bay Oregon to my friends, YOU BETCHA I WOULD. Rhonda Smith
Service Appointment Times Are Meaningless - Element4Ever
I service my Element regularly, and have taken it to Ron Tonkin Honda on 122nd three times. Each time they get to it when they get to it. After seeing it parked in the lot for hours after the appointment time on two occasions I decided to send an email to Dave Berry and Carol Stevens asking "Is there a way for me to get my car worked on at my actual appointment time?" She mentioned Dave Berry would get back to me. Never happened. My time is valuable, and don't enjoy a simple service appointment taking most of my Saturday. Its the very reason I make appointments at 8:00am when they open. To park it, and simply leave it for hours is inexcusable. What's the point of an appointment? Dick Hannah keeps their appointment times, Ron Tonkin does not. Happy to drive an extra 15 minutes further to save several hours in wait time. My wife, a Honda owner, has switched too and noticed similar positive outcome.
Warranty Service on new 2017 Honda CRV - Elvis
Complaint : Defective leather passenger seat. Leather was loose and buckled.
Brought the car in - Service adviser looked at the defective seat .
He said he would order a new seat and call me when it comes in.
Two weeks went by and received a call that my seat is in. Drove into the University Honda to have my leather seat replaced.. After 3.5 hours in the waiting room. I was told that we could leave however nothing was done. My leather seat is within Honda's standards but thank you for coming in. Nice folks however unable to to use good judgement with what is acceptable and what is not. I decided to take the car to another Honda Dealer. They actually replaced both defective passenger seat and drivers seat. All under warranty. Shame on University Honda in Corvallis.
Great place to sell your car - LazyCat
A great big shout out to Kelly (Used Car Manager) at Town and Country Honda. With an assist from Kacey and Jackie. Needed to sell my 2011 Honda CRZ in a hurry because I was purchasing a new to me BMW today. They made the process very quick and easy. They even paid me more for my car then the other 4 dealers I visited offered.
Service - Notimpressed
Family member asked us to assist them when they dropped off their vehicle for recall work and installation of new tires for their Honda Accord. When they got there the tires that were to be held for them were gone so they did recall work and set an appointment for today, giving them time to order tires. They dropped the vehicle off last night. They called him sometime between noon and 2 to pick up car. Tires did not come in and no work was done. Service is an important part of buying a new car.
Since this is only Honda center in our area we will be looking at Toyota’s!
Treated like family - Oregon541
We have purchased multiple cars over the year from Jim Sigel and get our cars serviced there. Always treated like family and wouldn't take our business anywhere else!
Two bad oil-changes - down with bad mechanics
"it's unfortunate when a customer comes in for a simple oil change and ends up walking out of the dealership with a bill for over $200."
This happened to us twice at Sun west.(First time with a Honda Civic and second, a Benz. Of course we were stupid to give them a second chance.
It really is costing us more than the $200.00 because we had a mechanic friend who offered to change the oil and transmission fluid for just the cost of materials, but he found the bolt stripped ...courtesy of sun west and since he was moving to Texas in a few days and couldn't fit it in anymore, we now have to pay around $500 to get the transmission fluid changed and another $60 for the oil change on top of the cost of getting the stripped bolt fixed.
Poor Honda Service - Stephen T Borg
My wife and I have had horrible experiences from Griffith Honda Service Department. Sales Department is almost as bad. They did not fix an issue with our new Honda, they scratched the fenders when they worked on it and they don't call you when they say they will. STAY AWAY;BUY ELSEWHERE!!
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