Awesome Car Buying Experience - Happy Honda Pilot Owner
We had been searching for a long time for the right Honda Pilot that fit our needs. Gary Larson helped us find the perfect color and trim options we needed. (Other dealerships in the state could not locate this vehicle by color and trim level)
Buying the vehicle was a piece of cake. It didn't take HOURS upon HOURS to purchase our vehicle. Everyone at McMinnville Honda was cheerful. Gary sat with us in our new vehicle and showed us how all the new tech worked and even added our phones to the vehicle too. He wasn't pushy or rude in any way. Each time we communicated by email his responses back to us were quick. Not days or weeks later. Phone calls were answered immediately or returned quickly the same day.
This was the best vehicle purchase experience we have ever received.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Another amazing purchase with David! - Hikingguy32
We’re very pleased with our purchase! Buying a used car is sometimes a challenge. Being able to trust the company and salesperson that you’re dealing with is very important. They offered a comfortable price and addressed the issues that arose, promptly and with professionalism. We’ll be back for sure!
Friendly, easy, fair - shooter
My experience at this dealership was excellent and I will both recommend and return myself. The sales associate was friendly, knowledgeable, and professional all while being fun and humorous. I feel the price of my purchase was very fair.
The finance person I worked with was also very enjoyable to work with. Professional, very fast and efficient, and extremely personable.
Customer Sales Representative
Great, Fast Service in the body/paint shop! - love my Ridgeline
I had a fender bender recently on my Honda Ridgeline. I contacted Joel Mickelsen at Lithia's body and paint shop and was told to bring it in the next day. The work was completed by the third day. When I picked up my vehicle, not only was the repair work excellent it was shiny and clean. I am extremely picky about my vehicles and was very satisfied at the work done on my Ridgeline.
The front office staff was very friendly and helpful.
All around an excellent experience.
Internet Sales Manager
How car buying should be. - Tonkin123
After several stops and not getting what we wanted, these guys found us the right car at the right price, no nonsense.
Great car, great service, great price.
Quick service - Ken C
I appreciate the fast service, no one tried to sell me any extras. I was disappointed to hear three guys in the office next to the service reception area complaining about another team member who “thinks his job is more important that mine....” and the whining continued the whole time I was there. Very unprofessional and no one told them to knock it off, even though everyone in the reception area could hear them.
Good car buying experience - Snapcatdc
It was nice to only deal with one person the whole time and not have to haggle pricing either. Brandon was very down to earth, genuine and pleasant to work with.
Sales & Leasing Professional
Good Service, bad service advisor - pdxhonda
I have had Alex numerous times for service on a couple of my cars. He forgets to inform you that there are issues with your car, can be rude and confrontational when you ask questions about service and next mileage service. He seems bothered to help you. I have had better service from other advisors so I avoid booking with him at all costs. Hopefully, someone at Hillsboro Honda will finally do something about his poor work and unprofessional behavior. Someone should also coach the mechanics not to openly discuss how much they hate working there while getting coffee in the lounge. It didn't leave me feeling great about returning for service.
Best Car buying experience ever!! - Michele P
Hands down the best new car buying experience I’ve ever had. Jordan was outstanding! Helpful, knowledgeable, and great to talk with. He answered all my questions and even helped me with setting up my cell phone to synchronize with the car’s system before I drove off the lot. Randy, in Finance, was just as awesome. Explained everything clearly and fully, and helped me make decisions on things I wasn’t sure about. I will definitely be sending anyone looking for an awesome buying experience Jordan’s way. Thank you!! I love my new car!!!
Casey - friendly, knowledgeable, helpful, no pressure - greythoundmom
I was thinking about replacing my 1999 Honda CR-V with another Honda. I have had my CR-V since it was new, and it is a great car. We test drove and bought an HR-V. Casey was our salesman, and he was knowledgeable, helpful, and he did not pressure us. All in all this was a much better car-buying experience than we have experienced in the past. I hadn't bought a car where I had to go to a dealer in about 30 years and was not looking forward to the process, but it was not a problem at all. If you're thinking about a new car, I would definitely recommend a Honda and Roseburg Honda.
great buying experience - gmasandye
We were met in the parking lot by Nicholas, who stayed with us for the entire time - even helped us syncing my phone to the new Clarity - he was terrific!
No stress purchase. Respect, respect. - Rhonda Smith
I purchased a used Honda Accord from Honda World in Coos Bay Oregon. Robert "Bob" Taylor was my salesperson. Bob listened to my needs and treated me with respect. I knew what I wanted, Bob did not attempt to sway me one way or the other. Bob was knowledgeable and was able to answer my questions. Sales Manager, Dan Messener created a very comfortable atmosphere during the paperwork and making sure the service needs that were requested were appropriate and included in the transaction. The whole process took less then one hour. Mike Sullivan in the service department was great to work with. Mike explained what was done during the safety inspection. I felt assured that I would be driving a safe, reliable car. I must say that this was a very easy transaction. I feel great about the experience. Would I recommend Honda World in Coos Bay Oregon to my friends, YOU BETCHA I WOULD. Rhonda Smith
Sincere people, no pressure - Jan55
I started my hunt for a new vehicle about a month ago. Steve was very helpful, listened, let me test drive....the whole bit....and then I decided to keep my 20 year old Honda Civic after all. Fast forward 2 weeks....and my poor little civic was "hit", damaged more than the blue book value. So, I was back looking at cars. This time, I knew I wanted a car about the size of my civic....but new civics are larger. So patiently, Steve took me to every compact car on the lot....listened to my pros/cons. And, I decided on the Honda Fit. There was no pressure just excellent service to help me get the vehicle that I wanted and on the terms that I was comfortable with. I made appointments with Steve--he kept the time open for me--and was on time. He responded to e-mails and phone calls. Winfred did the financing--very open (and friendly) regarding the whole process.
I have had great experiences at Ron Tonkin Honda on 122nd--both with buying a car and having a car serviced there (my 20 year old civic).
Great place to sell your car - LazyCat
A great big shout out to Kelly (Used Car Manager) at Town and Country Honda. With an assist from Kacey and Jackie. Needed to sell my 2011 Honda CRZ in a hurry because I was purchasing a new to me BMW today. They made the process very quick and easy. They even paid me more for my car then the other 4 dealers I visited offered.
Brake pads didn’t need replacing - Rays
Had our 2013 Accord in for recall work a few months ago and Kendall’s said it needed brakes. We had another shop check today and they said brakes are good for another 10,000 miles. We usually buy our new cars at Kendall but not sure now sure on their service integrity. I will be less trusting in future.
Service Has Taken a Downturn - justaminion
We have been going to this dealership for service for years. We have recently had some difficulties with their service department since there have been changes with their staff. Before those changes I would have recommend them in a heartbeat, but now I would recommend looking elsewhere. If you'd like to hear the details of our other experiences, I'd be happy to share them with you. However, it is our last experience is the one that is causing me to write this review.
We purchased a used car from them. That experience didn’t go very well, but it was a car sale and dealerships seem to be unable to be forthright. The fan associated with the defrost started a horrible rattling within a day of driving the vehicle. After a few days, we also noticed a foul odor. So we took it in. Turns out that a small creature had built a nest somewhere in the engine case while it was sitting on their lot. That was fixed and a new air filter installed. We were charged for this service and I don’t know why.
When our salesman called to ask about the car, I asked, “Why were we charged for that?” He said that he would look into it. When the service guy called to see how our service went I asked that gentleman as well. I have not gotten a response from either of those people nor I have gotten a response to my emails.
I am hoping that this will help anyone who is looking to purchase and/or service a vehicle with University Honda to consider finding an alternate. This was such a small deal handled so poorly I find myself unable to trust them with anything else.
Treated like family - Oregon541
We have purchased multiple cars over the year from Jim Sigel and get our cars serviced there. Always treated like family and wouldn't take our business anywhere else!
Two bad oil-changes - down with bad mechanics
"it's unfortunate when a customer comes in for a simple oil change and ends up walking out of the dealership with a bill for over $200."
This happened to us twice at Sun west.(First time with a Honda Civic and second, a Benz. Of course we were stupid to give them a second chance.
It really is costing us more than the $200.00 because we had a mechanic friend who offered to change the oil and transmission fluid for just the cost of materials, but he found the bolt stripped ...courtesy of sun west and since he was moving to Texas in a few days and couldn't fit it in anymore, we now have to pay around $500 to get the transmission fluid changed and another $60 for the oil change on top of the cost of getting the stripped bolt fixed.
Poor Honda Service - Stephen T Borg
My wife and I have had horrible experiences from Griffith Honda Service Department. Sales Department is almost as bad. They did not fix an issue with our new Honda, they scratched the fenders when they worked on it and they don't call you when they say they will. STAY AWAY;BUY ELSEWHERE!!
Klamath Falls Honda
Parker Johnstone's Wilsonville Honda