Best car buying experience in my life! - Jenna
I recently bought my 2018 Honda Pilot from McMinnville Honda. I worked with Steve Scuito who was very patient, friendly, and professional. During the car buying experience I never felt pressured and Steve took the time to answer all of my questions. He never got frustrated and provided me with a simple, honest, and hassle-free purchase experience. I highly recommend Steve Scuito and McMinnville Honda and will tell all my family and friends about my experience.
Top Reviewed Specialists At This Dealership
Sales & Leasing
My Quest... - xxxxxxxxx
To qualify myself, I had completed three Honda Finance leases, of which two were CR-V's, behind me when I walked, unannounced, into Parker Johnstone's, so I had considerable experience in how the process worked. I opened the door... and prepared for battle. But I digress...
I just completed the lease on my second CR-V and I was on a quest for a new one. The last dealership I dealt with left me feeling like I was the enemy. That I was nothing more than an obstacle between themselves and what they perceived as their money I'd decided that wasn't the kind of business partner I wanted. So I went elsewhere. I didn't know what to expect, so i prepared for the worst. I was no more than 10 feet into the dealership when Anastasia reached out her hand and introduced herself. I was blunt... guarded. "I want a CR-V" I demanded. No nonsense, guarded, and right to the point. But then Anastasia brought me coffee and a cookie and soon I was smiling and chatting. She showed me the largest indoor showroom I had ever seen, or will likely ever see. No rain... no dust... Beautiful. They didn't try to sell me.... they helped me choose a new car. I was flabbergasted.
I finally felt like a partner... I wasn't the enemy.
They've earned more than my business, they've earned my respect. Give Anastasia a call... there's coffee and cookies to go around.
Customer Sales Representative
Win Win - NewHonda4us
I contacted Costco Auto program to purchase a new car. It was a very easy process and if I ever buy another new car again I would visit Bend Honda. I appreciated not having to worry about negotiating on price.
Internet Sales Manager
Accord 2018 - AdaO
As always Honda went above and beyond our expectations. Mitchell was extremely helpful and provided us with amazing service.
Matt answered all of our questions and was very nice.
Joe Gomez is always amazing! He's the reason why we're continue servicing our vehicles at Honda!
Great Job!!! - S gunner
This was the BEST Tonkin experience I have had. The sales staff was great! They found me a great car and gave me a great deal!
N/a n/a n/a n/a n/a n/a - Carey 123
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Sales & Leasing Professional
Great Service - Natnatmorgan
I just bought a car from Dick’s Hillsboro Honda and the service that I received was great! I was interested in a car they had listed online and had called ahead because I lived over an hour away. When I arrived they had the car already for me to check out, and I was helped by several different sales men and women who were all extremely helpful and professional. The purchase process was seemless and easy and I walked out with the car I wanted for a price I was willing to pay. I’d highly recommend you check them out.
Best Car buying experience ever!! - Michele P
Hands down the best new car buying experience I’ve ever had. Jordan was outstanding! Helpful, knowledgeable, and great to talk with. He answered all my questions and even helped me with setting up my cell phone to synchronize with the car’s system before I drove off the lot. Randy, in Finance, was just as awesome. Explained everything clearly and fully, and helped me make decisions on things I wasn’t sure about. I will definitely be sending anyone looking for an awesome buying experience Jordan’s way. Thank you!! I love my new car!!!
Lynn was great! - chachanp
I would highly recommend Lynn. She was friendly and answered any & all questions I had, even when she wasn't in the office. I drove an hour away just for the customer service.
Supreme Service Above The Rest! - wilsonad
The best service I’ve had purchasing a car by far. Fast and friendly professionals who do their best to meet your needs. Looking forward to purchasing another vehicle with them in the near future and would definitely recommend them to family/friends. This couldn’t have come at a better time!
Change oil - Ali
I love Honda services customer service, i went to Lithia Chrysler Same morning to service my car and they are rude n bad customer service then my day changed when i walk in to Honda service dept good customer service and friendly
No stress purchase. Respect, respect. - Rhonda Smith
I purchased a used Honda Accord from Honda World in Coos Bay Oregon. Robert "Bob" Taylor was my salesperson. Bob listened to my needs and treated me with respect. I knew what I wanted, Bob did not attempt to sway me one way or the other. Bob was knowledgeable and was able to answer my questions. Sales Manager, Dan Messener created a very comfortable atmosphere during the paperwork and making sure the service needs that were requested were appropriate and included in the transaction. The whole process took less then one hour. Mike Sullivan in the service department was great to work with. Mike explained what was done during the safety inspection. I felt assured that I would be driving a safe, reliable car. I must say that this was a very easy transaction. I feel great about the experience. Would I recommend Honda World in Coos Bay Oregon to my friends, YOU BETCHA I WOULD. Rhonda Smith
Good Car Buying Experience - satisfied customer
We have purchased several cars from Ron Tonkin Honda. Every time we have been very impressed. Steve Rohrbach was great to work with. Would recommend to friends.
Highly Recommended! - Farther
At 68, I have not had a better experience with a car dealer in my life. All the employees are exceptional starting with Christine. I drove 600 miles round trip to make this deal on a Honda Ridgeline RTL and I am glad I did.
Sales Rep Paid Attention to My Criteria for New Car - pianist246
Leo Navarro spent hours with me looking at various vehicles at both of Honda's locations, he listened to my criteria, likes and dislikes in the cars we looked at, and eventually was able to find the perfect car for me. The business manager and the finance person made the finishing paperwork go accurately and quickly. Mr. Navarro then spent time that day and the next when I stopped back in, to go over all the neat features to be customized for my use, showing me how to user the newer features. I wound up leasing, rather than buying, a 2018 Honda HR-V and am very happy with it.
Service Has Taken a Downturn - justaminion
We have been going to this dealership for service for years. We have recently had some difficulties with their service department since there have been changes with their staff. Before those changes I would have recommend them in a heartbeat, but now I would recommend looking elsewhere. If you'd like to hear the details of our other experiences, I'd be happy to share them with you. However, it is our last experience is the one that is causing me to write this review.
We purchased a used car from them. That experience didn’t go very well, but it was a car sale and dealerships seem to be unable to be forthright. The fan associated with the defrost started a horrible rattling within a day of driving the vehicle. After a few days, we also noticed a foul odor. So we took it in. Turns out that a small creature had built a nest somewhere in the engine case while it was sitting on their lot. That was fixed and a new air filter installed. We were charged for this service and I don’t know why.
When our salesman called to ask about the car, I asked, “Why were we charged for that?” He said that he would look into it. When the service guy called to see how our service went I asked that gentleman as well. I have not gotten a response from either of those people nor I have gotten a response to my emails.
I am hoping that this will help anyone who is looking to purchase and/or service a vehicle with University Honda to consider finding an alternate. This was such a small deal handled so poorly I find myself unable to trust them with anything else.
Treated like family - Oregon541
We have purchased multiple cars over the year from Jim Sigel and get our cars serviced there. Always treated like family and wouldn't take our business anywhere else!
Two bad oil-changes - down with bad mechanics
"it's unfortunate when a customer comes in for a simple oil change and ends up walking out of the dealership with a bill for over $200."
This happened to us twice at Sun west.(First time with a Honda Civic and second, a Benz. Of course we were stupid to give them a second chance.
It really is costing us more than the $200.00 because we had a mechanic friend who offered to change the oil and transmission fluid for just the cost of materials, but he found the bolt stripped ...courtesy of sun west and since he was moving to Texas in a few days and couldn't fit it in anymore, we now have to pay around $500 to get the transmission fluid changed and another $60 for the oil change on top of the cost of getting the stripped bolt fixed.
Poor Honda Service - Stephen T Borg
My wife and I have had horrible experiences from Griffith Honda Service Department. Sales Department is almost as bad. They did not fix an issue with our new Honda, they scratched the fenders when they worked on it and they don't call you when they say they will. STAY AWAY;BUY ELSEWHERE!!
Honda of Salem