207 Pennsylvania Ford Dealers

I had the pleasure of dealing with Emily, EV and Rich. - tmcgovern22

I had the pleasure of dealing with Emily, EV and Rich. Everyone was super nice and helpful from the moment I walked in. I would recommend this dealership to anyone.

Great people, very helpful and most importantly very - sh00tgun

Great people, very helpful and most importantly very personable and friendly!! Don’t lose that!!

Maria, Stuart and all the Anthonys are an extreme - Bob

Maria, Stuart and all the Anthonys are an extreme pleasure to deal with for sure!

Bert, Travis, and Andy were great during our last visit. - Smirabile925

Bert, Travis, and Andy were great during our last visit. This is our 4th purchase with Bert who is always extremely helpful and easy to work with. Travis made financing a simple process and Andy was very knowledgeable in the service dept.

Great inventory, new building, state of the art service - garriatoth

Great inventory, new building, state of the art service department, friendly and knowledgeable staff, complimentary pick up and drop off for service and mobile service available

Very friendly, and personable sales team. - Tdougherty324

Very friendly, and personable sales team. Very knowledgeable about the inventory. Was a smooth, and easy process. Overall great experience.

Although the wait was 18 months from the order date I - tm

Although the wait was 18 months from the order date I finally got my new F350. Ford made many improvements even from my 2021 F350 as ride is much better! Dealership was very helpful in transferring over bedliner, aux tank and air bags which was a real blessing as I was out of town for a month when truck arrived at dealership.

First U should know that we R both Chevy people. - Champs Mom

First U should know that we R both Chevy people...never had a Ford in our lives until 10-12 years ago. To this point we have purchased 4 Fords from Parson's because of the people at Parson's Ford. They listen to UR needs & requirements & sell U the car U want to buy. So far, on 4 totally different occasions, they have had the vehicle we need when we needed it. There is a Chevy dealership literally 1 mile away & we continue to return to Parson's. They make U feel like old friends & we have been very satisfied over the years. Family members recommended Parson's to us originally for the very same reasons. From sales to service to their excellent office staff, these R the people U want to deal with. Highly recommend.

I custom ordered a car, and they sold it right out from - Dylancarnevale

I custom ordered a car, and they sold it right out from under me after I waited two years for it to come in

Great dealership with wonderful ownership. - smcmahon03

Great dealership with wonderful ownership. I purchase two vehicles from them over the past year and the process was smooth and painless!

BEWARE! - systemfailure

BEWARE! UNETHICAL BUSINESS PRACTICE. Dealer ran my credit, then Said I needed a cosigner. While waiting for my cosigner to arrive, another salesman came over and took the keys to have somebody else take a test drive. Before my cosigner arrived, they sold the car to somebody else! This happened AFTER they already ran my CREDIT! RUN FAST! STAY AWAY!!

Salesmen Paul Newborg was great, honest and no pressure. - JSmith

Salesmen Paul Newborg was great, honest and no pressure. Highly recommend found great truck at a great price.

Great Dealership No pressure sales True to there word - Dbchief1a1

Great Dealership No pressure sales True to there word from start to finish Sales Staff and Service You can trust Also Internet Sales was spot on about making the appointment Managers step up when I made them aware of a slight problem handle it very well got the car fixed with no hassle

Over the top. - Morgan is happy

Over the top. Trusted like family. We are eternally grateful to the General Manager Gerald and his nicest and most honest salesperson Raheel. I honestly can't say enough. I am a lifetime customer. Brian Fahey

Service department is suspect. - Joe

Service department is suspect. They recommend (up sell) services that are not needed and in my most recent experience didn’t even perform the basic service we went in for. However, they charged us for the oil and filter change which was more likely a sticker on the window and didn’t even reset the maintenance interval reminder. Why do I suspect this? Three weeks after the service / maintenance, the oil is low, clearly old / dirty oil that should still be relatively gold in color for the amount of use. Service guys were probably upset that we turned down the up selling and in turn did nothing more than add a sticker on the window.

This was the worst decision I ever made purchasing a car - Ben P

This was the worst decision I ever made purchasing a car from this dealer. Got a used 2018 Santa Fe with less than 50,000 miles in June from this place. The 30 day limited warranty that comes with it is GARBAGE. Every dealer around offers a MINIMUM of 3 month warranty or more when purchasing a used car, but this place obviously doesn't back their products they sell enough to do it. Should have known to run then knowing that alone. Of course I was new with buying a car, so I didn't know any better. The sales manager when purchasing the car was so pushy and was border line harassing us with trying to have us buy their crazy high priced warranty packages. I will never buy something again when I feel pressured by the seller. Right after the 30 day warranty expired, conveniently that is when everything started breaking down on the car. First it was the oil pan, then a solenoid, then the engine broke completely down, all within 3 months buying the car! Called in to say that there needs to be something done and the person told me "Our dealership will not be helping you financially since it is out of the warranty period per our company policy." Pretty much a "I told you so" to not buying an extended warranty from them at the time of purchase. Take it from me, if you are a car buyer wanting to purchase from this dealership, BEWARE! They take full advantage of people and if you do not know what you are doing, they will screw you a hundred times over like they did to me.

If you want them to mess up everything in your car you - N

If you want them to mess up everything in your car you can take it here. Worst dealership and staff to ever exist. My husband has a mustang and used to get it serviced there all the time, until the whole staff changed and it turned into a nightmare. We took the car for an inspection.They kept breaking stuff after claiming to fix it and and don’t know how to properly fix a car anyway. I can tell you; they are so bad I would rather them be useless then doing more harm, they are THAT bad. Steve definitely has communication issues, he texted us and said the car was ready and we drove for an hour and a half after my husband left work early. Guess what? turns out steve left early and the lady that works there checked her computer and said “it’s not ready, they haven’t even started working on it yet” after it was there for 4 days, and it was already paid for too. They didn’t offer a temp car, no solutions no help, nothing. And should I remind you this is after over a $2000 bill for breaking different parts in our car that used to have no problems. After that, Manager Paul(?) called us and said that the car was fixed but wasn’t ready because it wouldn’t move. Obviously it was moving just fine that’s how we got there. They somehow made it work and we FINALLY picked it up. A day later check engine light comes on, we call them, they say that Paul is going to call us back. 6 weeks pass by, nothing. We called them again last week, asking for the manager again, he doesn’t get back to us AGAIN. My husband drove all the way there again and Paul says that he was on “vacation”. For 6 weeks? Okay :) we drop the car off, they keep the car for a WHOLE day just to scan it and nobody calls us so we do. Steve and Paul left early again, wow what a coincidence, very caring ethical staff are’t they? They say it’s probably spark plugs. Well we got that car inspected a month ago and nothing about spark plugs were wrong, now all of a sudden the day after we pick it up it has an issue now? They don’t offer a solution and say that we have to get it fixed again and pay for it. HORRIBLE PLACE. I wouldn’t suggest this place to my enemies. DO NOT EVEN BOTHER you will regret it.

If you use a credit card to pay your bill there is a 3% - Upset customer

If you use a credit card to pay your bill there is a 3% surcharge. On an $800.00 this is $24. It is not a small sum. I have been coming here for years and this is a new change. When you make the appointment or drop your car off this information should be provided at the time. Had I known about it ahead of time I would have brought cash to pay the bill. If you pay by check they want to scan your drivers license into the system making you vulnerable to identity theft. This has happened to me twice before so I am speaking from experience. Also, they do not call you to inform you when your car is ready (another opportunity to inform of the surcharge).

Wayne County Ford from the purchase of my vehicle to the - MTF

Wayne County Ford from the purchase of my vehicle to the service has been the worst Dealership I have ever. I would never refer or recommend this to any one. The Sales manager would not honor a discount that ford mailed to me on the purchase of my new truck told me I had to reorder the truck in order to get it applied. The Service department tells people they have issues with their vehicle just to get more money out of a simple service. They have been caught multiple time doing this and even doing fake Warranty work that was not needed. They have no respect for personnel vehicles left at the dealer. They leave keys in them at night after hours and I even caught them leaving a vehicle running in the parking lot late at night with no one around. Good luck if you trust them!!!!

But Not all sales people are NOT created equal. - pauljmiles28

But Not all sales people are NOT created equal. Never heard back from the day of the sale . Pricing was OK ,But , trying to set up routine service is a nightmare . Called three times , never a answer, just a voice message , Leave a number ! I just wanted to speak to a human and schedule a appointment .They call back whenever !! Their web site and scheduling is NOT customer friendly . Would be glad to speak to their service manager to recommend some changes to their process.

Quick and easy. - ericsmith816

Quick and easy. Keo was great! Loving the escape plug in hybrid so far. Thanks!

This is our third car from Bergey's (our first purchase - maggie.insogna

This is our third car from Bergey's (our first purchase after 2 leases) and we've never had any complaints.

Everything went smoothly. - Freak

Everything went smoothly. Had to travel pretty far but I love the vehicle. Very happy.

Rich Small was a pleasure to meet and work with. - Alexander

Rich Small was a pleasure to meet and work with. He made thr process easy and enjoyable and made sure the car looked great before it was turned over.to me.

We traveled about an hour and a half to check out the - SGODSHALL52

We traveled about an hour and a half to check out the Toyota Highlander. The car was beautiful. The team at Ken Pollock Ford was very accommodating. Our salesman, Jeff, was very professional and helpful. I would definitely buy from Ken Pollock Ford again.

Service was welcoming, attentive, and quick. Inspection,... - kristino1980

Service was welcoming, attentive, and quick. Inspection, emissions, and oil change started as it was scheduled and was done in a expected amount of time.

I recently bought a 2023 Ford Bronco at Kennedy Ford. - ezuke22

I recently bought a 2023 Ford Bronco at Kennedy Ford. I the whole process was seamless. I usually hate dealing with most dealerships, but this process was so easy and stress free. I live about 90 minutes away from dealer. Rob Morris the sales manager helped me complete much of the paperwork before I arrived. They gave me a very fair price on my trade in. The salesman Paul I dealt with was great. Nice guy and easy to deal with. He walked me through setting up the Ford app on my phone and the particulars of the Bronco. He introduced me to Tony the finance manager, which usually the worst part of buying a car. That's when the high pressure sales usually happens. He ran me through the numbers and mentioned a few packages they offer. No high pressure nonsense. I do not usually enjoy the car buying process, but this was a very easy process. Would definitely recommend these guys.

Review UPDATE: Anthony O'Liva, General Manager contacted - johnpancari

Review UPDATE: Anthony O'Liva, General Manager contacted me on 2/28/22 (post-delivery) and addressed many of my initial concerns expressed my earlier review. He is a "straight shooter" and truly cares about the customer and his position at Diehl. We will direct ALL future business his way.

THIS IS HOW A VETERAN IS TREATED AT GILBOY FORD I'm in - ARMY VETERAN

THIS IS HOW A VETERAN IS TREATED AT GILBOY FORD I'm in the car business and Gilboy Ford is the kind of dealership that gives the industry a bad name. If anyone at my dealership acted like this, I would have fired them. On May 4th I contacted Gilboy Ford about buying a car, we came to an agreement on price. I asked several questions about the car's condition, if it had been smoked in, any leaks or problems with the car. etc. I live in North Carolina and buying a car sight unseen can be stressful. You're hoping that the dealership is a reputable one. Boy was I wrong! On May 6th The finance person Maria is a total smart xxx. She went on my work company website to make sure I was a real person. (HER WORDS) Then called me and said wow I hope that's your daughter that works in the parts dept.. Really? Yes that's my daughter! We work at the same dealership. What are you implying? Very disrespectful and unprofessional. This is the kind of person that makes you never buy a car at a dealership again. From the words I would like to buy this car. All I have heard is lie after lie with sarcasm. After several days I received my paperwork via fedex. I signed, scanned and emailed all forms back to Maria and Next day aired via FedEx all paperwork. I put insurance on the car and waited. And waited. I could not get an answer as to when I could pick up the car. As I had scheduled a shipping company to pick it up for me. After calling day after day and was told (when Maria did answer her phone) that. She was not going to give me the car until she had money from the bank in her account. So I called my bank and they had advised me that Gilboy Ford was paid the day after sending the paperwork. What the heck. Why the delay? After waiting for several days, She told me they had the money. So I sent the shipping company to pick it up. Guess what Gilboy Ford would not release the car to the shipping company. WOW NO CAR!. So I had to pay a shipping company for 3 days to wait for it. Hotel, Meals etc. Lets just say it cost me a small fortune. Maria would not answer or take any of my calls. My salesperson told me to talk to Maria. On May 18th I was told again to come get the car. Finally!! The driver from the shipping company called me and told me he has the car. The shipping company took pictures of when they loaded the car. I wish I had seen it before I bought it. The pictures on the dealership website do not look like the car I got in my opinion. Car showed up the next day at my home. This car was a gift to my wife. The car was super nasty. My wife found a chicken wing under the seat. Really! . No gas, check engine light was on and bad brakes. And a huge dent in the frt fender. And to top it off it had been smoked in. And one of my first questions was DID IT SMELL LIKE SMOKE! Had to spend $582 on new brakes. $380 for a 02 sensor, $1100 on a new fender, $160 TPS sensor. and $800 paint. Now I have a bad oil leak. And we have only been 50 miles .....REALLY.... It's now July 7th and my wife can't drive the car. Temp tag is expired. I paid for a North Carolina tag but have not received it. Called Maria she advised me it's after 5pm I'll check tomorrow. It was 5:15pm. Called the next day before 5pm and asked for my tag that I paid for and was told just use a dealer tag from my place of employment until she can figure out whats the problem. Wow first off I can't use my North Carolina dealer tag it's against the law. NOTE when a dealership has not supplied a Hard Tag for a vehicle this usually means they don't have the title! Marie would now no longer talk to me as her part was done. WOW I have no tag for the car. All I asked for was to buy a good clean car free of needing 100's of dollars of work! receive it in a timely manner with a tag and give me what I paid for. I would love for a manager or owner to contact me. I have left several messages with no return call or email. I just need my Tags.

My name is Tom Beeler. - Tom Beeler

My name is Tom Beeler. On Thursday, May 09, and Friday, May 10, 2024, I met with your salesman Joe Rahm, with the purpose of purchasing a used vehicle. I found Mr Rahm to be quite knowledgeable in your industry, as well as, a very down to earth and amicable person to deal with. I was under a lot of stress and Mr Rahm was able to ease the pain. He was able to find a 2022 Hyundai Accent, with 23,000 miles on it very quickly. On Friday, May 10, 2024, I was in this vehicle. Mr Rahm is a top notch and very nice individual. Give him a promotion. Thomas W. Beeler