209 Pennsylvania Ford Dealers

We’ve purchased our last 3 Ford trucks from Woltz and - megannomides

We’ve purchased our last 3 Ford trucks from Woltz and Wind. Great dealership. Highly recommend!

I bought a car last summer, this dealer kept your old - maldevore

I bought a car last summer, this dealer kept your old license plate and told me they would dispose of it. However, I am not receiving speeding tickets in the mail with this plate on a car I have never owned in New York. I have spent hours trying to deal with this. I called and spoke with the manager who said he would call me back after he looked into it, no call back. I would not recommended purchasing here when the manager can not keep his work and call back.

Everyone is very friendly and helpful. - jfrantz7

Everyone is very friendly and helpful. They returned my car to me when service was completed.

The staff was polite and very competent. - besani4

The staff was polite and very competent. Service was performed in record time. I especially enjoyed seeing the short video of the work being done. Thank you

Great service clean waiting room also quick service Chris - richardberesik

Great service clean waiting room also quick service Chris went over everything and explained everything always take my challenger there for service can trust them for treating if it was theres.

Everything went fine. - tduf0406

Everything went fine. They came to my work space to pick up my vehicle. Service was performed as stated

On time, knowledgeable, well trained staff, courteous - Jellissq

On time, knowledgeable, well trained staff, courteous staff. I purchase my 2022 Bronco at Bairel Ford and because of their excelkent service I will be purchasing a new Bronco from ghetto same dealer!

They were fast and courteous and treated me with respect. - JOEPODNEY

They were fast and courteous and treated me with respect. I will use their service again.

Seriously misdiagnosed engine problem and illegally tried - ksplitstone74

Seriously misdiagnosed engine problem and illegally tried to charge me for it rather than fix it under the warranty. The fix would have been useless anyway, they ignored the actual problem. They also refused to do both recalls. They left all my doors unlocked and the glove box and console where open and items stolen from the vehicle. Will update this after my complaints are filed and resolved with The F.T.C. & Attorney General. Possible lawsuit forthcoming. I suggest people educate themselves of the Magnuson-Moss Warranty Act. Your state also has many other consumer protections for when a car dealer may be misinforming you of your rights.

Mike, John and Landen were awesome. - Harrygetty54

Mike, John and Landen were awesome. Mike you’re my BF. They were all very accommodating, patient, helpful and felt they were sincere with all the information they gave me. Mike, thank you for going over and above giving assistance in getting proper products my F150. However, parts and service were very slow providing us the installation of the bed liner and tonneau cover. They were all very friendly.

From the sales department [ Rick] to the service - KEN

From the sales department [ Rick] to the service department [Nick]the people there really care about their customers!

I always get great service from all the service managers. - bsands25

I always get great service from all the service managers. The technicians always get the maintenance done in a timely manner.

Very thorough dealership with top notch salesman . - Dgl65

Very thorough dealership with top notch salesman . That speaks for itself . I bought my second vehicle from them in four years . Very knowledgeable salesman and they look out for your needs . I just want to say Thank You DJ for all your help and knowledge. I will see you in the future !

Dealership didn’t get the vehicle I wanted. - Bigsnuff

Dealership didn’t get the vehicle I wanted. Never showed us how to operate the screen and various functions. Disappointed in every aspect of the service.

Purchased a 2021 Jeep Wrangler from Ray Price Ford and I - Kjendrzejewski

Purchased a 2021 Jeep Wrangler from Ray Price Ford and I love it. Working with Joe he got me all the information I requested, even sending videos of the vehicle. I was greeted at the front of the dealership with a warm welcome from Joe, and was in and out within an hour. I traveled 3 hours for this vehicle and was immediately impressed by the dealership and the professionalism. I also dealt with Stuart who will surely make it a memorable buying experience, full of personality. I truly enjoyed the entire buying experience and their willingness to work with someone out of state and making the whole process smooth. I would highly recommend working with Joe he was very personable and makes you feel very at ease and your vehicle buying process. He was very accommodating and knowledgeable.

My wife and I had a great experience purchasing a used - steve

My wife and I had a great experience purchasing a used vehicle from Smail Ford. From the time we arrived on site until the time we drove our vehicle home everything fell into place. Our questions were thoroughly answered and the staff made us feel welcomed and comfortable while we discussed our options. We would consider Smail Ford for our vehicle needs in the future.

Jeff Kresge was a very good representative of State - tombaney

Jeff Kresge was a very good representative of State College Ford Thank you Jeff for working hard to please us.

Very accommodating dealership. - pamela.davis1

Very accommodating dealership. The salesperson was amazing at communicating details and getting a deal worked out for me even though I was 250 miles away. I would travel that far again to work with this dealership and salesman.

Excellent customer service! - singletary49

Excellent customer service! They completed an oil change for my car in a timely manner. They noticed I needed new windshield wipers, and they put new wipers on for me

First time purchasing from Sands Ford, and I would not - MEB

First time purchasing from Sands Ford, and I would not hesitate to do so again. Ordered my F-350 to my specs, and as soon as the vehicle was delivered, the sales team was on top of getting it delivered to me. When it came time for me to take delivery, which was pushed because of my schedule, the process couldn't have been easier. I was in-n-out in under an hour. Truly professional in every sense of the word.

I’ve never experienced treatment this unprofessional from - Kevin

I’ve never experienced treatment this unprofessional from any business. When I recognized that Frank in service was too frazzled to handle the call, I politely said I’d reach out another time. He then called me back—unprompted—just to swear at me repeatedly and end the call with “F*** you.” What’s worse is that upper management has not responded to any of my emails. The silence suggests that this behavior is either ignored or tolerated, which is extremely concerning.

Very welcoming and knowledgeable about the truck we - Cldeitch146

Very welcoming and knowledgeable about the truck we bought.Our salesman Noah was outstanding always making sure we understood how to operate it

Ricky was polite and upfront. - Mmattoswald

Ricky was polite and upfront. No hidden fees or dealer adds. Very transparent throughout the whole process.

Drop my truck off for service they had it for four days. - Jrs65

Drop my truck off for service they had it for four days. There’s a whining sound coming from underneath the truck. He said there’s nothing wrong with it but the mechanic that was on said he heard a noise coming from the rear. Did he check on it? no I was a quart low I took it in my own hands to check it and I’m not a mechanic

RE: Collision center. - Pepperkit

RE: Collision center. 3 -5 time frame to replace a rear bumper took 8+ days. We had to call as the body shop never contacted us regarding the delay. They said an ordered part was wrong, but didn't know until 6 days after drop off. In person visit yielded no further explanation. Will NEVER use this collision center again. A simple courtesy call regarding the problem would have been much appreciated, but apparently there is no concern for customer service with Ciocca

I had the best vehicle purchasing experience of my life - Deb Meyers

I had the best vehicle purchasing experience of my life at Koch Ford! From start to finish, everything was smooth, professional, and completely stress free. Product Specialist Michael Clapso was an absolute pleasure to work with. Mike made the entire process comfortable and easy. He handled every little detail with care and kept me informed every step of the way, which gave me complete confidence and peace of mind. If you're planning to buy a vehicle, I highly recommend asking for Mike. You won’t regret it. This was truly an outstanding experience!

We recently purchased a new truck from this dealership. - Jo

We recently purchased a new truck from this dealership. The vehicle itself is great, and the sales process initially went smoothly. However, the experience changed significantly once we decided to finance the vehicle through our personal bank instead of the dealership. After informing the staff of our decision, the atmosphere became noticeably less welcoming. When it came time to complete the paperwork, we were not brought into the finance office and instead signed the final documents while standing in the lobby. No one reviewed the paperwork with us or walked us through the documents before signing. This stood out to us because we have previously purchased several vehicles from a sister dealership in the same group and had positive experiences there. We expected a similar level of professionalism and customer service. We are happy with the truck, but the final part of the purchasing experience did not reflect the level of customer service we anticipated.

Got an oil change there recently on a 6. - Ledhead80

Got an oil change there recently on a 6.7l diesel... Checked level 2 days later, 3.5 quarts overfilled... Unbelievable micky mouse operation. It's Fred Beans certified pre-owned just bought with their warranty and the guy basically said they won't honor any warranties, they'll write it up so you're at fault, you tell them there's an issue, 240/hr to diagnose and we can't trek you if it's covered till afterwards. The steering wheel was never straight, alignment is perfect. Know what he said, it's a work truck, they're never straight. I'm not looking for perfect but it's obvious someone had the steering wheel off or the pinion arm and put it back on a tooth or two off, meanwhile hear rubbing in the steering column when the wheel is turned... Buying it I was told everything was covered for first year. They'll lie right to your face. 3.5quarts of oil overfilled... that alone will destroy an engine.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

I had a great experience dealing with ciocca . - holdenr672

I had a great experience dealing with ciocca . My salesman, Rob Mentzer was a great help . He took the time to talk to me and helped me find the best deal . I would recommend talking to Rob if you are looking for a vehicle. Thank you!