207 Pennsylvania Ford Dealers

My name is Tom Beeler. - Tom Beeler

My name is Tom Beeler. On Thursday, May 09, and Friday, May 10, 2024, I met with your salesman Joe Rahm, with the purpose of purchasing a used vehicle. I found Mr Rahm to be quite knowledgeable in your industry, as well as, a very down to earth and amicable person to deal with. I was under a lot of stress and Mr Rahm was able to ease the pain. He was able to find a 2022 Hyundai Accent, with 23,000 miles on it very quickly. On Friday, May 10, 2024, I was in this vehicle. Mr Rahm is a top notch and very nice individual. Give him a promotion. Thomas W. Beeler

Stay far away from this place! - Wildflower

Stay far away from this place! Poor customer service, once you're sold and out the door they can care less!

Lloyd did a great job getting us into the vehicle that we - beckers2005

Lloyd did a great job getting us into the vehicle that we wanted and working with us to get the sale completed!

Absolutely Horrendous Experience If I could give zero - Local Resident

Absolutely Horrendous Experience If I could give zero stars, I would. The repair department at this dealership has shown nothing short of appalling behavior. My wife took our car in for what should have been a routine inspection and oil change, a service that typically costs around $100-$125. What followed was a masterclass in deception and exploitation. First, they claimed the car needed an additional air filter and tire rotation, quoting an outrageous $500. They sent an electronic authorization for the air filter only, but later, they called back. Confusingly, they spoke to my wife's senile father, who, not fully understanding, authorized the amount. When my wife went to collect the car, the bill magically escalated to over $700. Despite requests, they failed to provide any proof of electronic authorization for this inflated charge. This is not just about upselling; it's about predatory practices. They preyed on confusion and trust to push unnecessary services. Even worse, the staff was incredibly rude and condescending, reducing my wife to tears with their verbal abuse when she attempted to question these unauthorized charges. Their behavior is utterly disgraceful. I strongly advise against using this dealership's service department. Do not approve any service verbally or electronically unless you're prepared to be blatantly ripped off and mistreated. The car buying experience here might have been satisfactory, but the service department is a nightmare. The owner should be deeply ashamed of how their customers are being treated. We will be contesting these charges with our credit card company and have reached out to the business owner. This service center is run by deceptive, dishonest individuals who are fully aware of their exploitative practices. My advice: for any car service needs, go literally anywhere else. Protect yourself from being victimized and abused as my wife was. An utterly horrible experience we will not forget.

Factory Order 2022 Explorer ST came with defects and - cmwalker12

Factory Order 2022 Explorer ST came with defects and issues. Dealer low balled me on trade and didn’t like my response so as I got up Sales MGR said he didn’t want our business anyways. Avoid at all cost scammers!

we were there for oil change in our F-150. - pete

we were there for oil change in our F-150. the wait time seemed long even though we had an appointment. they suggested that the tires needed rotated. cost over $100.00 to do both

Awesome experience shopping for a new Bronco Sport Big - Lfbartholomew88

Awesome experience shopping for a new Bronco Sport Big Bend. Very helpful salesman, and financing department was great with my budget!

I was able to book an appointment quickly (next day) and - ESCAPE10

I was able to book an appointment quickly (next day) and they diagnosed and fixed the problem quicker than that (same day). The cost was surprisingly low and they even took the time to find a $50 coupon I could use. Great service and great work!

Shults Ford was an extreme pleasure to work with. - schultz5925

Shults Ford was an extreme pleasure to work with. They treated us like family. They were able to put us into the perfect truck, and we plan on using them in the near future for another vehicle. 5 stars to all the employees! Thanks for a great experience.

Got a new Ecosport, great price with the incentives. Tim... - dsbargins

Got a new Ecosport, great price with the incentives. Tim Scully was very easy and very helpful in making a good deal. I would recommend him for a square deal and help in setting up all the electronics and Ford perks. I looked at 6 dealers and Tim was very pleasant helped us a great deal. Tim worked with Jordan Gollmer (finance mgr.) and got me a better rate than my own credit union.

I was Disappointment that Ford does not make the parts - Wm1566

I was Disappointment that Ford does not make the parts for the 2002 Thunderbird anymore. I do appreciate your honesty and trying to help me as much as I can. I’m trying on my own to get the parts so we can fix it.

Excellent experience from start to finish, from internet - peterflynn49

Excellent experience from start to finish, from internet enquiry to driving away in my new truck! Anthony Karlowicz was very professional, transparent and a pleasure to deal with.

I took my car for recall to Champion Ford in Erie Pa on - Ntutic

I took my car for recall to Champion Ford in Erie Pa on 12/29/2023. Ford technicians called first time to replace rear brakes and pad that I agreed to it and they charged premium price compared to any other garage in the area. Second phone call was to replace struts and tires that were still under warranty and quoted $900 for struts and never asked for price on tires.They also charged diagnostic fee $143 for nonexistent issues. I refused struts and new tires and took to garage that replaced both not even year ago and both were in good working condition and not needed replacement . I felt like Champion Ford took advantage and still were trying to get even more money. I wouldn't recommend anyone to take vehicles for any car issue as they showed intent to overprice services and misrepresented cars problems.

Had a great experience at Fred Beans. - jilliandilmore

Had a great experience at Fred Beans. Great staff and salespeople. We used Eli to purchase. He was knowledgeable and easy to work with.

Always helpful - Bogey

I have always had great service and the staff at this dealership are always friendly and went out of their way to make buying a vehicle easy and affordable

Alex Torres was a great salesperson to work with. - KellyP

Alex Torres was a great salesperson to work with. He was not aggressive and not at all douchey! Thanks for your attention! And thanks, Tommy!

Waited months for a part. - Leewhite0816

Waited months for a part. While waiting they canceled my repair order voiding my warranty. Horrible communication and follow up. In the end they tried to blame me. Unprofessional joke. Don’t go here .

I went to go look at a truck similar to mine with - JDuncanC

I went to go look at a truck similar to mine with different accessories, worked with a salesmen named Ed, very nice guy and no pressure, easy drive and great conversation. Made the process very easy and was very knowledgeable. No pressure when talking over a deal even though we didn't come to an agreement due to sales manager he still took the effort to meet me on my way out and say thank you. 10/10 service.

Jim Davies is a scam artist! He doesn’t pay what he owes... - steelfan77

Jim Davies is a scam artist! He doesn’t pay what he owes people! He needs to lose this place! He’s a typical trust fund baby!

My husband and I had such a phenomenal experience with - dzbarley

My husband and I had such a phenomenal experience with our salesman, Chris Fox, at Gene Latta Ford in Hanover, PA! We live about 1 hour from the dealership and it was 100% worth the drive! Chris was very personable and professional; his knowledge about the vehicle we were interested in, and ultimately purchasing was great! It is very refreshing finding a salesman and dealership with the high level of customer service that they showed us. Chris was quick to respond to any of our questions via text and/or email. Chris helped make our car purchasing experience a painless one. We will definitely be purchasing any future vehicles from Gene Latta Ford!

Dont ever and I mean ever go to this junk place to buy... - Tyler

Dont ever and I mean ever go to this junk place to buy anything I wouldn't buy a soda at this place this place should be bull dozed over you have been warned STAY AWAY!!!!! Go to Paul brown

I found this dealership on Autotrader as I was looking... - Tom

I found this dealership on Autotrader as I was looking for a Toyota Avalon to replace the one destroyed by a deer. They gave me a deeply discounted price on the 2000 Avalon in the ad. It was well worth the 150 miles I drove from Maryland to pick it up and drive it home. The entire transaction went smoothly and they only charged me $99 for dealer prep and that included the 60-day Pennsylvania T-tag. A truly stress free experience and I would drive the 150 miles again to do business with them. Kudos to Squire and Conor!

The employees there are very friendly and thorough. On... - bigdeal218

The employees there are very friendly and thorough. On this visit, they inspected the vehicle, changed the oil and rotated tires. They called to advise me of an issue and offered to keep the car or for me to return another day...left the car there.

Excellent Customer Service, Saturday service is very - alm7865

Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.

I had purchased a 2015 Lincoln in Sharon while in a bind... - FRANKVANDERSLICE

I had purchased a 2015 Lincoln in Sharon while in a bind for another vehicle. The one I purchased ended up with Transmission problem. Of course the place that I bought it did not work on Lincolns. I ended up with towing bills for two places and I was told right up front from John Hoover that it would probably be at least 3 or 4 weeks. I okayed the repair and with all the COVID restrictions I knew it would be more than 3 or 4 weeks. I did not call them because I really felt that they were giving me good service. John did call me to tell me that I was the next one in line and I thanked him and I told him that GOOD things were worth waiting. I was informed in about a week that my vehicle was ready for pickup. They had to put in a NEW complete Transmission and that it was under Warranty. They checked the Battery and I told them to replace it. When I arrived to get my vehicle I was immediately welcomed by the receptionist and John and another person. I had to wait for about 30 minutes for the replacement of the battery and the waiting room was very clean and comfortable. I have seen some very crude waiting rooms and heir Tv's were not working. I have a 2011 Ford Ranger with about 58,000 miles long bed and I will be replacing it in a year or two and you can bet it will be from McCandless FORD in Mercer, Pa. THANK YOU TO BONNIE, JOE AND JOHN Frank Vanderslice USMC RETIRED M/SGT and YES they all thanked me for my service.

This group of Technicians and management are incompetent.... - gddelisio

This group of Technicians and management are incompetent. 2 months and $2000 for a $500 problem.

Just recently bought my first car at the Lehighton ford!... - Grantnisen13

Just recently bought my first car at the Lehighton ford! 2017 Jeep Cherokee was hands down the easiest and best experience ever! Shout out to the amazing staff working there! And definitely would recommend anyone to buy a car,suv, truck here!

DISHONEST PRACTICES - Ras

I recently took my car in for an inspection. Car is only three years old and with low mileage. Warranty has run out on parts like brakes, battery, etc. Was told that I needed brakes and rotors. Had a feeling that this was not true. Took my vehicle to another station. Was told I DID NOT NEED brakes or rotors, and my car passed inspection. So sad when a dealership has to be dishonest in order to make money off of their customers. Also have been having transmission problems with my 2013 Ford Fiesta and have had the car to the shop FOUR times and car is not even four years old yet. Would never return to DelBaso for any vehicle EVER!!!!!

The sales process was wonderful and painless. - M&T

The sales process was wonderful and painless. Quick and easy. Thats where the good ends. On my drive home from buying the car I realized my headlights were not aligned, and my oil change was 250 miles over the sticker. Called immediately and they dont have a spare moment to fix the issues that were already on it when i bought it until a couple weeks later. Haven’t even made a payment on my car yet and the front wheel has started making a terrible squealing noise. The service department has refused to take a look at it for another few weeks. As a person who just spent $20,000 it would be nice to see the dealership service department jumping at the chance to fix a problem that was already there before the vehicle was sold. Instead i was told “service doesnt sell the cars” so its not their problem and i can wait. Thank you to Crystal in the service department for doing the bare minimum and not trying to make a wrong right.

Excellent buying experience!!! - Ryan Browning

I got to the dealership and was not swarmed or hassled. I walked right to the 2017 Ford Raptor. I walked inside and was met by Kevin Deets who I can not say enough about. He just asked me what I wanted the keys for to look at. I didn't feel like I was being pressured or pushed around. I was extremely pleased by how knowledgeable Kevin was about the 2017 Raptor. The whole process was painless and smooth from the whole team at Fred Beans Ford, sales/fianance/warranty. I would definitely recommend this dealership. And when they haves sales people like Kevin Deets it's a no brainner. Love My 2017 Ford Raptor! And will be back to this dealership when I purchase a new Ford!!!!