209 Pennsylvania Ford Dealers

Service was welcoming, attentive, and quick. Inspection,... - kristino1980

Service was welcoming, attentive, and quick. Inspection, emissions, and oil change started as it was scheduled and was done in a expected amount of time.

HAD INSPECTION DONE BRAKE PADS WERE AT 14/32 AND 10/32. - fcl_rk

HAD INSPECTION DONE BRAKE PADS WERE AT 14/32 AND 10/32. A WEEK LATER AFTER TRAVELING 108 MILES THEY ARE TELLING ME ALL MY PADS ARE AT 8/32 AND WILL NEED TO BE REPLACED.(xx) YOU CAN DRIVE 10,000 TO 15,000 MILES TO WEAR DOWN 4/32 OF YOUR BRAKE PADS. WHAT A SCAM!

Review UPDATE: Anthony O'Liva, General Manager contacted - johnpancari

Review UPDATE: Anthony O'Liva, General Manager contacted me on 2/28/22 (post-delivery) and addressed many of my initial concerns expressed my earlier review. He is a "straight shooter" and truly cares about the customer and his position at Diehl. We will direct ALL future business his way.

Kevin Grablick sold us our 2024 black label Aviator. - dandb717

Kevin Grablick sold us our 2024 black label Aviator. He did a great job, taking care of all of our needs and finding what we were looking for He took extra time explaining all the computerized screen in the car Which is very helpful. Also, he took our weather mats from our old car and washed them before putting them into our new car which was above and beyond what we would’ve expected. It was a pleasure meeting Kevin and having him sell us our dream car. Thank you, Kevin

Always get prompt and friendly service on my Corvette - psujoepa4you

Always get prompt and friendly service on my Corvette Mason , Bill and everyone else in the service department are great to work with.

I want to preface by saying, Brad seemed like a wonderful - Jfed14

I want to preface by saying, Brad seemed like a wonderful salesman. However, this dealership will never have my business. I had made an appointment to try out an explorer that had just come in. The price was reasonable, a little lower than the ones I had been looking at but still in the ball park. I tried it, liked it, went into the office to make a deal, when I was informed the price online was inaccurate. Okay, mistakes happen, that’s fine. The correct price was $13k MORE than the online price. Way out of my budget. They told me it was $41k but they’d give me a “deal” and it would be $39,900. Still not going to work for me. They tried to sell me on a lease which I wasn’t interested in, as well as sell me on another car that didn’t have the features I needed. I walked away frustrated at the fact I wasted my own time because of a clerical error that should’ve been checked when the appointment was made. The real kicker is, when I went to check on it again the following day, they had it priced at the “deal” they tried to give me. So, they tried to pretend it was $2,000 more than what they were actually pricing it at, and then try to sell it to me like I’m making out well on it. Disgusting and slimy behavior. Good luck to them trying to sell a car for $5,000 over the going rate. And only $6,000 less than a brand new, off the lot explorer. Stay far, far away. Do your research and know what the cars you’re looking at go for because they will try to rip you off. Lastly, women that go car shopping alone, don’t let these xxxxxxxx try to push you around.

Ashley was an excellent Sales Associate to work with. - Solja_grl

Ashley was an excellent Sales Associate to work with. She was very caring and attentive to the details of what I wanted and was looking for. She assisted my Grandmother Mary and I from out of State in Georgia. Being prior Military attention to detail is very important to me when purchasing a vehicle. I would refer this dealership and Ashley for any vehicle purchase. My experience with her was the best. Thank you Nikki from Ga

100% will never go to this dealership again. - Ron Ailshire

100% will never go to this dealership again. 60-year-old veteran was treated so unprofessional. All because I had a loan thru my bank.

Fantastic service, convenient, fast, and easy process. - Courtney L

Fantastic service, convenient, fast, and easy process. Lou Caparoni was wonderful. He was so nice and very accommodating which made the transaction go smoothly. I highly recommend this dealership and i highly recommend asking for Lou!

Being new to the area I used Haldeman because of it's - Robin

Being new to the area I used Haldeman because of it's close proximity to my home. Discovering they had a valet service changed the game! Discussed my issues with service in person and scheduled service. They actually came to my home picked up my car and delivered it for absolutely no charge and no hassle. I had my car detailed as part of my service and it was like getting a brand new car delivered to my driveway! I am over the top happy with this dealership and will be a forever customer.

Make sure you get confirmation on cost before doing - Hindman528

Make sure you get confirmation on cost before doing service here, it will bite you!

Service dept has had my vehicle for a month now. - pwdirector

Service dept has had my vehicle for a month now. Still not started the repair.

So I had a great experience with Brian ,bought my truck - Bennett.pam96

So I had a great experience with Brian ,bought my truck on Friday..then here comes the problem. I gave Patrick a check ,and he promised to wait till I transferred money into my checking account and wrote out the check,,trusted him that he would wait then I woke up today to the check being cashed..Well that ruined my day..So instead of putting up my Christmas decorations,,I was running around Tommy bank, then my card was turned down at the Acme.. Gave them whatever cash I had.to pay for groceries. My blood pressure was out of control today. All I wanted was a nice experience ND to be excited about my new Bronco ,but instead it turned into a nightmare for me..I will say they are trying to fix it ,but it should have never happened in the first place..im sooo miserable today.took all the fun out of having and buying a new car.

Derrick was great. - blt1728

Derrick was great. He got us the perfect car and made the process really easy.

My husband found a green Bronco that he wanted to look at - MShott

My husband found a green Bronco that he wanted to look at so we drove over from NJ to check it out. All staff we encountered were friendly and helpful. Ron Haines was personable, knowledgeable and honest the entire transaction. We were in and out in around 3 hours and left with a great deal and my husband’s dream car. I’d highly recommend this dealer!

I have purchased numerous vehicles from Keystone Ford and - fordguy

I have purchased numerous vehicles from Keystone Ford and they are always great to deal with in every aspect! Frank Blood (salesman) is great to deal with, and I will always look for a new or used vehicle at Keystone before I look anywhere else.

Awesome experience shopping for a new Bronco Sport Big - Lfbartholomew88

Awesome experience shopping for a new Bronco Sport Big Bend. Very helpful salesman, and financing department was great with my budget!

Took 2012 escape for transmission warranty. - joe.pendergast5100

Took 2012 escape for transmission warranty.they said ok but they adjusted something what ever they did worked great

I have been very pleased with Davies Ford. - rcormick

I have been very pleased with Davies Ford. There was some confusion upon delivery of my truck but Jim Davies took care of it to my complete satisfaction. I will continue to send people to Jim.

I was able to book an appointment quickly (next day) and - ESCAPE10

I was able to book an appointment quickly (next day) and they diagnosed and fixed the problem quicker than that (same day). The cost was surprisingly low and they even took the time to find a $50 coupon I could use. Great service and great work!

Got a new Ecosport, great price with the incentives. Tim... - dsbargins

Got a new Ecosport, great price with the incentives. Tim Scully was very easy and very helpful in making a good deal. I would recommend him for a square deal and help in setting up all the electronics and Ford perks. I looked at 6 dealers and Tim was very pleasant helped us a great deal. Tim worked with Jordan Gollmer (finance mgr.) and got me a better rate than my own credit union.

Great inventory, new building, state of the art service - garriatoth

Great inventory, new building, state of the art service department, friendly and knowledgeable staff, complimentary pick up and drop off for service and mobile service available

Bait and switch/false advertising. - me

Bait and switch/false advertising. Dealer sends me coupons but does not honor them despite the email stating "For your vehicle (and my vin number indicated there)." This is going on for 4 years now and not once have they honored their coupons. I am done with the lies. I will seek another dealer that is honest and does not play that bait and switch/false advertising game with the consumer. Diagnosis information in regard to tires and brakes stated that my front brakes and front tires have less wear than my rear brakes and rear tires. Everyone knows that the front tires and brakes always wear faster than the rears. Incompetent service people. The paperwork also stated the oil type used and that was wrong oil for my vehicle. Stay away from this dealer if you want good competent service.

Very easy going and had the financial end done in A plus - rob middleton

Very easy going and had the financial end done in A plus time. Jesse the salesman is top notch. Ben in finance very easy going. 2nd truck bought here and both easy going deals.

Worst Buying Experience Ever! - Michael Hart

Worst Buying Experience Ever!!! Vehicle was filthy and wasn't even taken through the shop for a thorough inspection. I spent two hours waiting for these guys to get my deal closed and even after walking around the vehicle with the sales guy.......he never once offered to have the vehicle taken to the wash bay or recon department. Nothing. Of course after the sale, they offered to send me a little something to help with the cost of having the vehicle cleaned up. A $25.00 freakin' gift card! I purchased an extended warranty but decided to cancel it after two months. I hounded these SOBs for two straight weeks to get that warranty canceled to no avail. I ended up canceling it myself. Poor customer relations, poor communications and very poor follow-up with regards to my concerns. Arrogance, entitlement and laziness to be in full supply at Bean's of Exton. Never, ever again!

Great dealership to work with! - Dec70

Great dealership to work with! Dwayne was so helpful when getting our new vehicle! Would recommend them to anyone

Waited months for a part. - Leewhite0816

Waited months for a part. While waiting they canceled my repair order voiding my warranty. Horrible communication and follow up. In the end they tried to blame me. Unprofessional joke. Don’t go here .

I was walking around while in Service and the Manager - JeremyDunn

I was walking around while in Service and the Manager Dave Hetzel was very kind and professional. He talked to me for a little about a new F150 and I will be honest it piqued my interest. He got me with one of his team members and gave a thorough explanation of everything. They even appraised my car while it was in service, and gave me numbers that made sense enough to bring my wife back and see if she was good with it. All in all not what I was expecting from just a service appointment but I am very happy with the team at Fred Beans!

Came from MA to purchase a Jeep. - MA Mark

Came from MA to purchase a Jeep. I want to thank Bob and the Davies staff for a smooth, enjoyable transaction. From airport pickup through the paperwork process. After 9 hrs and 530 miles, she has a new home! Thanks again Bob! Highly recommend Davies Ford.

I went here last week and wanted to buy a used ford - Neal

I went here last week and wanted to buy a used ford ranger, they put in the deal a $3500 warranty that I didn't want, salesman wouldn't drop it . So I left. The next day I called and asked him if he was going to sell the truck to me, he said I'll call you back. Half hour later he calls and says we will drop the warranty but you have to finance with us. I said why would I want to finance with you, when I can get financing through my credit union 3% cheaper. They wouldn't sell me the truck. So I filed a complaint with CFPB. I would not recommend this dealership, their just trying to make more money on all this xxxxxxxx. Be careful if you go here.