Non-Stress All the Way - Skip's Mom
My first Forrester Lincoln/Joshua Myers purchase was seven years ago. The dealership was the logical choice again when it was time to find a newer vehicle. Over two days, Joshua patiently assisted with test driving, answered numerous questions and was very helpful as I chose the 2015 MKC. He is a professional, personable sales rep, and the dealership is first-rate all the way. A vehicle can be a big investment, and when the process is low or no-stress, the dealer that makes it that way is my choice.
Top Reviewed Specialists At This Dealership
New & Used Sales
Danny the best service manager around! - Nicoledevito21
Danny goes above and beyond with all you car service needs! I’ve been going to Danny for as long as I’ve been buying cars at Springfield ford! Danny never seizes to amaze me with his over the top service and dedication with Springfield ford! As soon as you walk into that room he’s is on his toes ready to help with the fastest service around, my car was in and out and looking brand new in no time at all. If you have any service needs Danny is your man!
New And Used Sales Consultant
Ford Lincoln Sales Specialist
Great internet sale!! - Retired Seabee
Wonderful people to deal with !! No heart burn just a great experience nothing else to say about this sale and except love it he layout of d alership
Sales and Leasing Consultant
Service rating - Carol@erie
Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or tried to find the answer if they didn’t know.
Master Sales Consultant
best service ever - dross5006
Albee was the greatest .no presure ..love my car.will recamend tp friends and family in the future.will return when im ready to trade!
Sales & Leasing Consultant
The best mark s - Ken.cars
The best service team I ever had ! There is no one better!###### over and above very professional and helpful ! The whole benson team are the best!!
Ask for Dan anderson - Megan's
Dan Anderson provided excellent detailed service on th purchase of our Lincoln MKX!! He is friendly, easy to deal with highly recommend ask for Dan!!!
Best dealership hands down! - BMWking911
Well, where do I start. I was in the market for 2018 Lincoln Navigator L reserve. I needed it custom ordered from factory. I first called a dealer Bob Davidson Lincoln around me and my god that was a mistake!!! They wanted me to pay 5% over Msrp!! They treated me poorly and were so rude. I decided to not give them business and I found Cooper Motors which is a little far from me. I called and right away got to speak to Ken! This is where the story became amazing! Ken is the absolute MAN! He right off the bat gave me AMAZING price in the new Navigator, listened to my needs and what I wanted, and answered all of my questions! I ordered my Navigator and now just waiting to take deliver in 8 weeks or so. Ken and I still text and if I have any questions no matter the time or day, he responds to my questions almost immediately. This is an experience like I have never had and I have owned over 30 vehicles in my life and no I’m not 90 I’m 36 I love cars :). Anyway, Ken is absolutely spectacular and makes this dealership look good. This is blue collar Town with honest people and it’s rare to find these days. Thank God for People like Ken and God Bless our President Donald Trump, it’s because of this economy and my stocks booming I can get the 90,000 beauty from Cooper Motors! Can’t wait to pick up my 2018 Lincoln Navigator L Reseve! Thanks Ken!!
Excellent buying experience!!! - Ryan Browning
I got to the dealership and was not swarmed or hassled. I walked right to the 2017 Ford Raptor. I walked inside and was met by Kevin Deets who I can not say enough about. He just asked me what I wanted the keys for to look at. I didn't feel like I was being pressured or pushed around. I was extremely pleased by how knowledgeable Kevin was about the 2017 Raptor. The whole process was painless and smooth from the whole team at Fred Beans Ford, sales/fianance/warranty. I would definitely recommend this dealership. And when they haves sales people like Kevin Deets it's a no brainner. Love My 2017 Ford Raptor! And will be back to this dealership when I purchase a new Ford!!!!
Best buying experience ever! - Wolfyrex
I drove out of my way (4+ hours) to their dealership! Why? They sent me all the info I ask for & more! Carfax, window sticker, etc... Without hesitation, because they had a great product at a more than reasonable price! Scott in sales was very attentive & explained everything I had questions or concerns over. Lissa in finance was no exception, everything explained thoroughly & in detail!
Like I said, "simply the best buying experience ever"!
Thanks Laurel Ford
Courteous service - Elky
Attentive staff, friendly, knowledgeable and punctual. Walked in on a friday knowing what I wanted, and within only a week took deliver of my vehicle.
Best car - Eco
Pricing was rite on sales was excellent service is always good on our other ford deal was made fast and done well took delivery fast
Service - Sat9006
Personalized care. Shared pictures of work needed. Will return as evaluations are comprehensive. 25 word minimum needs to be reduced as many can get to the point with fewer words.
A MODEL OF EFFICIENCY,HONESTY AND PRICING FOR OTHER DEALERS - JOE W.,BARB A.
Purchased new 2018 ford escape-drove 4 hours r/t and well worth the time.
Personnel dealt with:
BRENDAN COSTELLO-SALES CONSULTANT
--Well mannered ,honest polite and professional
--Obtained best price and pursued all rebates,discounts etc.
--Double checked and verified all price calculations, the day before our arrival
--Promptly returned calls and answered questions( even when not at the dealership)
--No sales pressure ,considerate of customer's time
--Arranged for vehicle and paperwork to be ready upon our return from lunch (1 hr.)
--Overall very helpful and accommodating to seniors
JOSIAH RICHARD -FINANCIAL MANAGER
--Cost of vehicle and all fees agreed with those stated by Mr. Costello to the penny
--All fees and charges prominently displayed in large print on the office wall
--No hidden fees or unpleasant surprises
--Very professional ,efficient, and took time to fully answer any questions
--No pressure to buy any additional products(but explained what was offered)
--Transaction went smoothly and quickly
--Overall very considerate, honest and polite
KIM FROCK- SERVICE DEPT.
--Very helpful and knowledgeable about the vehicle's technical characteristics,(she owns one)
--Instrumental in decision to purchase specific vehicle ,based on her input.
--Overall a pleasure to deal with
Excellent customer service, they want to help people - DsmHerb
At Sunbury Motors the people don’t just want to sell you a car, they want to find you you’re perfect match. They won’t put you in a car unless you are 110% satisfied!
Great effort - gheath
I really appreciated all the hard work and long hours that Bob Salyards put in to get my wife and I the car we wanted.
A personal thank you to our sales rep Ellen Legris - Ford Escape, Diane
I purchased a 2018 Ford Escape at Fred Beans Ford, Doylestown PA and had a positive experience. I highly recommend Ellen Legris for your salesperson. Ellen exceeded our expectations and worked closely with us from the beginning to the end. She made us feel comfortable and was very pleasant. We received excellent customer service from Ellen Legris. She was great!
Best Dealer in Town! - innocentostrich
John Kennedy Ford of Pottstown is the only dealer I will ever work with. I have bought my last 6 cars from them and the sales staff is always eager to help and bend backwards for me. Their service department is great too! They are always willing to work with the customer on corrective action and go above and beyond. No one cares about my car as much as me but these guys come pretty xxxx close.
Always great service - Derekjames91
I came in 25 mins early and they were able to take my car in early, always great service and great prices! You should go there!
Excellent - Bob36
Great experience and a great deal. Both John and Joe were excellent to deal with and I would highly recommend. In fact my dad purchased his second truck from them a week after I did.
Service of Lincoln MKZ - DJS
The service that I have received at Biondi Lincoln Mitsubishi, Monroeville was the absolute best that I have ever received in my 46 year driving history!
I received no less than two calls clarifying exactly what work was to be done, when the vehicle would be ready, and payment/pickup options.
In addition to this the vehicle was immaculately washed, almost detailed, inside and out, as a courtesy to their customers.
Excellent - danman63
Very Professional work done in a very fast time and a free car wash and had just enough time to check out the new cars and free coffee
Quick and painless! - Corbman91
Jim Detwiler made it a very easy, low stress experience. Knew what I wanted before I got there and even arranged for the car to be brought from their second location so it was closer for me. Jim is very personable and professional and the whole team worked together to meet my needs. It was a quick process as well. I’m glad this was the dealer that had the fusion I wanted because now I got the best car at the best dealership! Looking forward to future business with Haldeman and expect it to be just as on point! Thanks for everything!
Great Experience - Amber P
Seth was very helpful and not pushy. I felt he did his very best to get me a great deal on my car. Love it!
Top notch customer service - fordguy55
Best prices, the best staff! Top notch customer service in sales and service! Family owned dealership that holds a great reputation in the community. Would definitely reccomend!
TWO THUMBS UP!!! - subaruguy555
I bought a used Subaru from Nick. The management and finance teams were both great, everyone was so easy to work with. I have since taken my car back for service and I am in and out quickly and painlessly. I will definitely be back for another car!
Great Experience - Suzanne Brown
I was a bit nervous making my trade this time but Harry was awesome. The process was easy and I am very happy with my new Fiesta
Great salesman HORRENDOUS service - Kgflyers8
Would not go here for ANY work to a vehicle. Had an issue with my 2015 Ford (in 2017) rear AC controls would not work properly, we were basically told user error. Our salesman checked and said this is nothing your doing wrong. Was told in the beginning of August the part was being ordered and happened to be on back order, would take two weeks. August comes and goes and coming back from vacation we needed a tire, we go to the dealership to get it replaced and asked about the part, the lady at the service desk confirms the part was ordered and they had it since the 2ned week in August....yet we NEVER received a call. Guess its good my tire had to be replaced and give them more of my money, otherwise we would have never known the part was in.
Now we have a clicking noise in the front end when turning the wheel. Take it in once, they say we couldnt recreate the sound, drive 5 minutes away and theres the sound that they couldnt recreate in 4 hours.
Setup and appointment for that following week, to be told there is an issue with a washer in the wheel. Setup an appointment for that Thursday, take it in, drive it to work, not long after, there is the clicking noise AGAIN. Back in the shop for the 3rd time the following week on a Tuesday. Get a call at 445 that the car is done. Get told that its good to go, but if we would hear the noise again to take notice of what is being done when it happens, the temp outside, is the car warm. Pick it up, drive 8 minutes home to hear the clicking noise everytime i turn the wheel. Take it back that same night to have 2 people listen to it, say "we have never heard this before". I say what if we open the hood? No one there was smart enough to open the hood to get a better idea of where the sound was coming from.
Told our warranty covers a loaner...but they dont have any...GO FIGURE. Told to drop it off first thing. I ask what time they open, 730am, car is dropped off at 710am. Call them at 1230 (5 hours into the work day) and they have yet to pull the SUV into the garage.
THREE times this vehicle has been there for the same problem and yet on the fourth time you dont make it a priority to get it in.
We had just as bad of an expirence with having a car fixed from hail damage.
Not to mention they dont call you back, no one answers the phones.
Our salesman hands down AWESOME, the majority of this place is absolutley worthless!
Steve (believe the service manager is his title), very understanding, helpful and got stuff taken care of. Andy (shop foremen) also great and got back to us very quickly. The rest need to take a lesson from these guys.
Joe Conway is the best guy to buy a new car from! - Emory Todd
Joe made the purchase of a new Lincoln Navigator (with an overwhelming amount of new technology) a smooth and pleasant experience for my wife and I (two of the least technologically adept individuals on the East Coast). It was a pleasure to deal with him and we were pleased with every aspect of the transaction. Additionally, Mike Pacifico, the GM, gave us great confidence and faith in the dealership and Anthony Nestor, their financial guy, sailed us through the paperwork jungle without a hiccup.
Couldn't have been any better!
Best service - Ellen Renish
My service representative at Bergeys is totally awesome! He always goes out of his way to make my service appointments easy for me. I am always offered a loaner car which I often accept. They always wash my car before returning it and he always explains what they will be doing and the outcome of the inspection/repairs. I give Chuck B 5 stars every time that I must have my car serviced and today was no exception! I appreciate Chuck's kindness and his attention to details of my needs e.g. time, work etc.
Ken Pollock Ford/Lincoln
Springfield Ford Lincoln
Bob Ferrando Ford Lincoln Sales Inc
Phil Fitts Ford & Lincoln