Very pleasent experiance Had a great time buying my car - 253 240z
Every thing went smoooth. Satisfied customer. Had the jeep i wanted.test drove and bought the same day.had small problem and immediatly took care of it. Thanks
Top Reviewed Specialists At This Dealership
New & Used Sales
Dan Kennedy - RJS
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it’s worth it to wait for him. He is the main reason I go there for service.
Ford Lincoln Sales Specialist
New And Used Sales Consultant
Sales & Leasing Specialist
Blessed! - Nisey
My experience was a pretty good one, Todd was very considerate, informative, friendly,and helpful. Paul as well was very courteous and informative. I came looking for a used car for work and left with a dream car of mine. I'm happy with my new addition to the family. All in all I got a good deal, I only wish for better deals on big purchases who wouldn't? They are trustworthy enough to shop with in the future. Heck we family now,lol . Looking forward to my free car washes among other incentives,which I think are pretty awesome. Also I couldn't ask for a smoother transaction, keep up the great work cousins!
Master Sales Consultant
Best Overall Experience. Ever. - bnfrey
I am fairly new to being a customer at Ken Pollock Ford. After close to 1 year of servicing my vehicle with them, I’ve experience top notch service within the Service Department, and now with the Sales group!! The whole sales team worked hard to get me the vehicle I wanted with a price that was great! They really went above and beyond for me. And I’ve never had such great service as I have with Berwick Ken Pollock Ford!! I am so grateful!!! Thank you to Jesse and the whole gang!!! You guys rock!
Power steering problems. - retiredking
My Power steering on my 2011 Fusion went out. John Bennett got it repaired and found out it was covered under warranty. This team gets things done and done right the first time.
Retail & Commercial Sales
Treated with me with respect and worked with me! - Kbarton8
Honestly this dealership Phil Fitts was wonderful to work with! I will recommend this dealership to all my friends as well as return when I am ready to buy again! The sales people are so friendly and and accommodating! Special thank to both my sales guy Chris and also the sales manager Michael! I must be totally honest as a woman I was treated like just like any gentlemen that would walk through the door!
Sales & Leasing Consultant
The Best - ecoboost 17
From sales to service the team at Bergey`s Lincoln has proven to be the best time and time again!
Wouldn`t go anywhere else.
Best dealership hands down! - BMWking911
Well, where do I start. I was in the market for 2018 Lincoln Navigator L reserve. I needed it custom ordered from factory. I first called a dealer Bob Davidson Lincoln around me and my god that was a mistake!!! They wanted me to pay 5% over Msrp!! They treated me poorly and were so rude. I decided to not give them business and I found Cooper Motors which is a little far from me. I called and right away got to speak to Ken! This is where the story became amazing! Ken is the absolute MAN! He right off the bat gave me AMAZING price in the new Navigator, listened to my needs and what I wanted, and answered all of my questions! I ordered my Navigator and now just waiting to take deliver in 8 weeks or so. Ken and I still text and if I have any questions no matter the time or day, he responds to my questions almost immediately. This is an experience like I have never had and I have owned over 30 vehicles in my life and no I’m not 90 I’m 36 I love cars :). Anyway, Ken is absolutely spectacular and makes this dealership look good. This is blue collar Town with honest people and it’s rare to find these days. Thank God for People like Ken and God Bless our President Donald Trump, it’s because of this economy and my stocks booming I can get the 90,000 beauty from Cooper Motors! Can’t wait to pick up my 2018 Lincoln Navigator L Reseve! Thanks Ken!!
Excellent buying experience!!! - Ryan Browning
I got to the dealership and was not swarmed or hassled. I walked right to the 2017 Ford Raptor. I walked inside and was met by Kevin Deets who I can not say enough about. He just asked me what I wanted the keys for to look at. I didn't feel like I was being pressured or pushed around. I was extremely pleased by how knowledgeable Kevin was about the 2017 Raptor. The whole process was painless and smooth from the whole team at Fred Beans Ford, sales/fianance/warranty. I would definitely recommend this dealership. And when they haves sales people like Kevin Deets it's a no brainner. Love My 2017 Ford Raptor! And will be back to this dealership when I purchase a new Ford!!!!
Great Experience - Suzanne Brown
I was a bit nervous making my trade this time but Harry was awesome. The process was easy and I am very happy with my new Fiesta
Pleasant and enjoyable - Darren1969
Salesman was worth buying my car at this dealership and was more helpful than others I went to buy. I will be buying my next auto at the same dealership
always treated with respect and kindly, and by my name. - 99bluedodge
new facility is spacious and very accommodating, service writer (Colleen) explained everything that needed to be done and when service was done explained everything that was done ,
Lincoln in for service & inspection - Many Lincolns owners
When we called to sked this svc. we were told the first available opening was about 3 weeks later. When we said we wanted it done before that but would need a ride home & picked up after done, This is because we only have one vehicle & one driver due to Legal Blindness of one occupant. We were told we could bring it in to Quick Express Serve where it was on a first come first serve basis. We arrived about 10:30 AM since we live about 15 miles from the dealership and did not have to wait long to be driven home. The one person who can drive is unable to drive after dark so we figured it would we taken into consideration. About 3:30 the first call was made & we were told it was not even worked on yet so it would be about an hour. We then informed the person who answered we needed it before dark. The next call was about an hour later & were told the shuttle driver was in another town picking up tires. He told us when he dropped us off quitting time was 4:30 so I had reason to doubt this. After it was totally dark we called again & were told the only thing that could be don is we could wait until the next morning. We informed them we are both in poor health & could not be all night without a car in case of an emergency. It was suggested to them to get another way to get our car to us such as cab. About 6:30 they called & said two people were going to return our car & to have a check or credit card ready to pay them. We have purchased many vehicles from them including trucks and about 6 Lincolns which we immediately learned to love.
when I questioned the loaner car one time I was told by the Salesman it only applied to certain year models & we did not qualify. The second time I was told it was only supplied when you have actual service such as collision. The third time we were told we live too far away & we told them we didn't live too far away to buy our vehicles there even tho we started purchasing when they only had one location in Duncannon. We recently received a postcard from Lincoln showing loaner cars available but since we thought it would just be a few hours we didn't question it. For some strange reason it was on the bill time promised 5:00 which no one at this end ever heard about or agreed to. If we did not get free inspection as part of our sales agreement I would never go back there again!
Excellent - Bob36
Great experience and a great deal. Both John and Joe were excellent to deal with and I would highly recommend. In fact my dad purchased his second truck from them a week after I did.
New vehicle purchase - Cocoajo
The whole experience went very smoothly. The staff was very friendly and professional and we were in and out in a very timely manner. I would recommend Sunbury motors to anyone.
Excellent - AAG
We have been getting our car serviced here since we bought it and were very happy with it. We will come back to purchase our next car because of the service dept.
Fast and pleasant experience - Mr2dsm
Easy to negotiate, good communication via email .. Extremely quick and fantastic experience in person at dealership.. I've purchased many new vehicles and I will say that L.B. Has been one of my best experiences buying a vehicle! Thank you
A MODEL OF EFFICIENCY,HONESTY AND PRICING FOR OTHER DEALERS - JOE W.,BARB A.
Purchased new 2018 ford escape-drove 4 hours r/t and well worth the time.
Personnel dealt with:
BRENDAN COSTELLO-SALES CONSULTANT
--Well mannered ,honest polite and professional
--Obtained best price and pursued all rebates,discounts etc.
--Double checked and verified all price calculations, the day before our arrival
--Promptly returned calls and answered questions( even when not at the dealership)
--No sales pressure ,considerate of customer's time
--Arranged for vehicle and paperwork to be ready upon our return from lunch (1 hr.)
--Overall very helpful and accommodating to seniors
JOSIAH RICHARD -FINANCIAL MANAGER
--Cost of vehicle and all fees agreed with those stated by Mr. Costello to the penny
--All fees and charges prominently displayed in large print on the office wall
--No hidden fees or unpleasant surprises
--Very professional ,efficient, and took time to fully answer any questions
--No pressure to buy any additional products(but explained what was offered)
--Transaction went smoothly and quickly
--Overall very considerate, honest and polite
KIM FROCK- SERVICE DEPT.
--Very helpful and knowledgeable about the vehicle's technical characteristics,(she owns one)
--Instrumental in decision to purchase specific vehicle ,based on her input.
--Overall a pleasure to deal with
Great effort - gheath
I really appreciated all the hard work and long hours that Bob Salyards put in to get my wife and I the car we wanted.
2019 F250 - pdecarlo
Very good customer service in the sales department, truck was what I expected it to be when I picked it up, very respectful and made the experience of buying a new truck very good.
Great Service Department - Kim
Kathy was fantastic as well as everyone else in the service department. My vehicle was done earlier than expected which is always a plus. Thanks Smail Auto
Biondi, great people, great company - Linda's
I am extremely happy with Biondi Lincoln. Excellent service. Knowledgeable and friendly staff!!
The valet service is great. Love my Lincoln MKC. I cannot say enough about Biondi.
End of the Lease buy-out and Upgraded to a new Ford - sarahseng15
Tom and Scott were both great in providing us customer service to get us in an upgraded Ford and the lease buyout was a hassle free transition.
Horrible Experience!! - Mel0908
Had a good experience the day I purchased a pre-owned Escape. Was called ten days after purchasing the car to inform me they made a major error in typing in the wrong payoff amount in my paperwork nor did they call to verify the payoff. Out of coincidence the salesperson stopped working there two days after my sale.
The General Manager, Tony could care less. He showed no empathy with the situation. I then requested to speak with the owner who was just as rude. He made sure to throw in my face how long he’s been in business and that the situation would get nasty. I really was made to feel like a thief. Like a pebble in their shoe that they wanted to get rid of.
I ended up returning the vehicle back to them and getting my trade in back. Took my business elsewhere and ended up with a brand new Escape! As someone who works for a financial institution and in Customer Service, there’s a way to talk to people. I will be sure to not recommend anyone to this “family” of dealerships!!
Top notch customer service - fordguy55
Best prices, the best staff! Top notch customer service in sales and service! Family owned dealership that holds a great reputation in the community. Would definitely reccomend!
A wonderful experience! - Rory Quinter
I recently bought a used Jeep Grand Cherokee from Curtis Sites. He took excellent care of me and made sure I received the best deal possible. He went the extra yard and I greatly appreciate it. I will be back for my next car when needed. Thank you Curtis!
Great salesman HORRENDOUS service - Kgflyers8
Would not go here for ANY work to a vehicle. Had an issue with my 2015 Ford (in 2017) rear AC controls would not work properly, we were basically told user error. Our salesman checked and said this is nothing your doing wrong. Was told in the beginning of August the part was being ordered and happened to be on back order, would take two weeks. August comes and goes and coming back from vacation we needed a tire, we go to the dealership to get it replaced and asked about the part, the lady at the service desk confirms the part was ordered and they had it since the 2ned week in August....yet we NEVER received a call. Guess its good my tire had to be replaced and give them more of my money, otherwise we would have never known the part was in.
Now we have a clicking noise in the front end when turning the wheel. Take it in once, they say we couldnt recreate the sound, drive 5 minutes away and theres the sound that they couldnt recreate in 4 hours.
Setup and appointment for that following week, to be told there is an issue with a washer in the wheel. Setup an appointment for that Thursday, take it in, drive it to work, not long after, there is the clicking noise AGAIN. Back in the shop for the 3rd time the following week on a Tuesday. Get a call at 445 that the car is done. Get told that its good to go, but if we would hear the noise again to take notice of what is being done when it happens, the temp outside, is the car warm. Pick it up, drive 8 minutes home to hear the clicking noise everytime i turn the wheel. Take it back that same night to have 2 people listen to it, say "we have never heard this before". I say what if we open the hood? No one there was smart enough to open the hood to get a better idea of where the sound was coming from.
Told our warranty covers a loaner...but they dont have any...GO FIGURE. Told to drop it off first thing. I ask what time they open, 730am, car is dropped off at 710am. Call them at 1230 (5 hours into the work day) and they have yet to pull the SUV into the garage.
THREE times this vehicle has been there for the same problem and yet on the fourth time you dont make it a priority to get it in.
We had just as bad of an expirence with having a car fixed from hail damage.
Not to mention they dont call you back, no one answers the phones.
Our salesman hands down AWESOME, the majority of this place is absolutley worthless!
Steve (believe the service manager is his title), very understanding, helpful and got stuff taken care of. Andy (shop foremen) also great and got back to us very quickly. The rest need to take a lesson from these guys.
Best service - Ellen Renish
My service representative at Bergeys is totally awesome! He always goes out of his way to make my service appointments easy for me. I am always offered a loaner car which I often accept. They always wash my car before returning it and he always explains what they will be doing and the outcome of the inspection/repairs. I give Chuck B 5 stars every time that I must have my car serviced and today was no exception! I appreciate Chuck's kindness and his attention to details of my needs e.g. time, work etc.
Absolutely amazing experience! - MattS18
I'll start off by saying I'm one that over researches everything and reads a lot of reviews before subjecting myself to any situation. With that being said I would have to say my recent purchase experience at Leighton Ford was one of the best experience I've had in a long time. Right from the initial contact, I couldn't have been more impressed with the professionalism every employee I came in contact with displayed. These folks will go out of their way for you as a customer, at least that was my experience. I'm sure treating others how you would like to be treated helps. Completely satisfied. Great job Kim and Gary!
Non-Salesy, Good Experience. Honest. - f150inPA
I bought a USED truck from these guys. Specifically Shane Cahill. 2015 off-lease F 150 XLT, certified, one owner, clean car fax. There was nothing pushy or salesy about these guys. I've owned plenty of cars and this is the first USED I've bought.... after finding the dealership via cars.com I made the call and from that first conversation it was a comfortable process. No "I have a real exciting offer" BS or "let's see what we can do for you can you be here within the hour"... they didn't push me. They simply provided me with the info I requested and in the end came very close to the number I wanted to hit on my trade in and on the used truck.
Laurel Ford Lincoln
Phil Fitts Ford & Lincoln
Ken Pollock Ford/Lincoln
Bob Ferrando Ford Lincoln Sales Inc