62 Pennsylvania Toyota Dealers

Special thanks to Larry Weaver. - patriciawebb72

Special thanks to Larry Weaver. He has assisted my husband and I with our last three vehicles and has always gone well above when dealing with us. I know I can count on him if I have any issues or need direction with my vehicle. We have always been treated well at Hanover Toyota!

The staff was professional and easy to work with, without - Sally

The staff was professional and easy to work with, without being pushy. They had everything ready for me and explained everything about the car I bought.

I came to test drive a specific vehicle and ended up not - Elle.petrillo

I came to test drive a specific vehicle and ended up not loving it. I tried another and didn’t love it. Katherine did a phenomenal job listening to what I wanted, what I liked and didn’t like, then suggested the LandCruiser. This car wasn’t even on my radar and after she explained why she thought I would like it, I agreed to test drive it. Turns out, she nailed it! The LC was exactly what I was looking for. It took me over a month to make a decision and she was consistent and patient in her follow-up. She tailored her communication method to what works best for me and I would recommend her specifically to anyone looking for a Toyota.

Joe ORourke is the best! - dparke4409

Joe ORourke is the best!! If you are looking for a vehicle please go to ciocca toyota and ask for Joe!!! You will get the best service and deal!

We were very pleased with our buying experience. - bgazz

We were very pleased with our buying experience. Devyn Wynne was very pleasant and professional. The sales process completed with Bradford explaining some additional protection products. Again, very pleasant and professional.

I had a very good visit with Brian and his team. - Apc1104

I had a very good visit with Brian and his team. They made sure my visit was swift and I ended up with exactly what I was looking for.

100% satisfied. - Lou C.

100% satisfied. Chris Capone and Jason Fraley were great to partner with on my sale. I had to coordinate from out of town so communication was key in order for things to go smoothly. Everything worked great. Highly recommend. Thanks to the crew at Diehl for making my experience great.

I found Performance Toyota to be a professional Toyota - Anonymous

I found Performance Toyota to be a professional Toyota dealership. Worked closely with sales consultant Elijah Parr and finance manager Elizabeth Fernandez - Both were courteous and straightforward. Thank-you!

I would honestly rate Tri-County dealerships zero starts - dremsley15

I would honestly rate Tri-County dealerships zero starts if it was allowed on this site I purchased my vehicle and the extended warranty from Tri-County on January 20th, and unfortunately, my experience with their service department has been frustrating and deeply disappointing. My first mandatory service was on July 5th. The invoice stated that all fluids were topped off, but just three days later, on July 8th, my vehicle had to be towed back because there was no coolant. I was later told that they didn’t top it off because my vehicle uses blue coolant, and they only had green — something they failed to mention when I picked it up. Even worse, I was told they couldn’t properly diagnose my vehicle because it was made by Ford, and they lacked the right equipment. I was without a vehicle for eight days, and at no point was I offered a loaner or rental. When I picked my vehicle up on July 17th, I spoke with the service manager, who was dismissive and condescending, offering no real solution or acknowledgment of the inconvenience. One week later, my check engine light came back on. When I called to schedule service again, I specifically requested a rental vehicle, which I was told would be noted. But when I dropped my car off on August 1st, there was no rental arranged, and no record of my request. Finally, when I picked up my vehicle on August 2nd, I noticed multiple scratches on my trunk that were not there when I dropped it off. I take pride in maintaining my vehicle, and this added damage without any explanation or accountability is completely unacceptable. Overall, my experience with Tri-County’s service department has been marked by poor communication, a lack of transparency, and a complete disregard for customer care. I would not recommend them based on this experience.

Jeff Hinkle excels in his performance as sales associate - Jack

Jeff Hinkle excels in his performance as sales associate @ Kelly Toyota. He is true asset to the dealership!

Friendly associates in service department. - bjericho

Friendly associates in service department. Performed 10,000 mile maintenance and a couple of software updates as quickly as possible. Waiting area is comfortable and clean.

My husband purchased a Toyoya Crown during the sale - gaydeb

My husband purchased a Toyoya Crown during the sale everything was great. He took it for inspection it's not customer friendly to go from the service area to the waiting room. Especially for a customer who's on oxygen and can't walk far. About a month or two after the inspection a friend noticed that the Left lug stud was missing. When my husband called Toyota they didn't want to own up to the missing lug. I took the car to Mr. Tire was told that the lug was stripped when it was taken off. Mr. Tire in Fox Chapel repaired it replaced the lug. Check all tires before leaving this dealership during inspection etc.

The whole new car buying experience was wonderful. - Wendi K.

The whole new car buying experience was wonderful. Judy took the time to listen to my needs and concerns and didn't pressure me at all. They gave me a fair price for my trade-in and made the financial aspect very transparent. I would highly recommend Lancaster Toyota & ask for Judy!

Buyer beware: this dealership is shady, dishonest, and - jbird83

Buyer beware: this dealership is shady, dishonest, and their shop is not thorough. Trip & condition at pickup -My wife and I drove 3.5 hours to purchase the vehicle. -At pickup it was not detailed well (visible dirt stains), and the engine bay was extremely dirty/dusty. -The shop did a subpar engine bay “cleaning” and only addressed the interior spots we pointed out (I found more when I got home, along with a sticky substance on the dash behind the screen) Drive home & problems discovered -We rented a one-way car to pick it up, so my wife drove the first leg home and I drove once it got dark. -On a straight highway I noticed a clear pull to the left. -Tire pressure was not at Toyota’s recommended PSI. I corrected it, but the pull continued. Dealership response -I contacted the dealership and spoke with Sales Manager Will. He initially didn’t want to help. -I explained this should have been caught during the 160-point inspection for Toyota Gold Certification. -Will eventually said they would reimburse an alignment up to $200 if done at a local dealer. Local dealer visit & tire damage -The local dealer confirmed the alignment was significantly off (they didn’t print the measurements for me). -After that visit, my wife immediately noticed a loud noise. -I later found feathering on the outer edge of a tire that still has 9/32 of its original 10.1/32 tread depth (fairly new). -The feathering was likely caused by bad alignment and/or driving with low tire pressure—something I would have noticed during the test drive if the alignment and pressure had been correct from the start. Escalation -When I contacted Will again, he said my only option was to bring the vehicle back and trade it in. -I told him I planned to post an honest review of my experience. He said that if I posted a review, he wouldn’t send the reimbursement he had already promised for the alignment. -I told him I would only be stating the truth about my experience. I lied and said I wouldn’t post so I could receive the promised reimbursement. Now that I have it, I want others to know what to expect. Warranty misrepresented -My sales rep Jeff told me the vehicle had: ~Toyota Gold Certified 7-year/100,000-mile drivetrain warranty, and ~1-year/12,000-mile bumper-to-bumper warranty, starting on my purchase date. -After receiving the Toyota warranty card, I learned the coverage is only up to 100,000 total vehicle miles—something I missed in the contract—so I have nothing to fall back on for this issue. Bottom line -I will never do business with this dealership again. -If you buy a car here, be thorough and take your time making sure that it is in the condition that is expected.

I went to this dealer because I thought they were - luk

I went to this dealer because I thought they were professionals. I only asked for tire replacement, wheel alignment, and balancing. Of course, they had to do their video inspection and check things I didn’t ask for. They inspected the filters and didn’t put them back properly. The tire balance wasn’t done correctly either, as my car was still vibrating at 65mph. I went back, and they re balanced the tires improperly again. I also asked for proof of the alignment that I paid for, but they didn’t have it, so I requested them to check again. Turns out, the alignment was also off. I told Mr. Carl I’d go to another mechanic, and he simply said “very good.” I decided to stop and go somewhere else. I ended up at Keystone Discount Tire Center, where experienced mechanics work. They fixed the alignment, and the vibration at high speed went away. What I learned is that while dealers may seem professional with their nice service advisors and waiting areas, they often don’t have experienced mechanics. Mechanics at small, independent shops care more about your car because it’s their own business, and they don’t want to risk their reputation. Dealers, on the other hand, often have high turnover and less experienced mechanics.

My wife and I traveled to Toyota of York. - drs1231

My wife and I traveled to Toyota of York. We were interested in looking for a new car. At the time the RAV4 was the model vehicle we wanted to test drive. The were no RAV4s on the lot. Steven, one of the salesmen walked up to us and introduced himself. We explained our interest in the RAV4. He showed one that had already been sold. Steven was a very nice young man who appeared to knowledgeable. He inquired about the kind fuel we wanted to use. I told him we were interested in gasoline. He encouraged us to consider a Hybrid and he went on to explain the benefits. We explained we wanted it fully equipped and my wife wished the vehicle color to be white. We also decided we would like the Hybrid model. Steve excused himself and came back with his supervisor. After further discussion we agreed on a 2024 RAV4 Limited which would have the features we were interested in. She explained due the high demand she would have to look for one explaining it would cost $500 to locate one and have it delivered. She left our location and returned with a list of vehicles. She said that she discovered that she is expected to receive the vehicle we were interested in from Japan. The 2025 models were not available yet. She gave us a window period for it to be delivered. We were directed to the finance department to sign the required documents. We paid over $43,000 cash. During this time the young man explained the benefits of an extended warranty. We agreed to purchase the extended warrant. The cost was nearly $3,000. We went home and awaited our car’s delivery. We later decided to decline the offer of the extended warranty. I called and explained that we changed our minds. There was no questions. He explained the check with the full amount would be mailed to me in approximately two weeks. Great! Now, I was learning about what VIN numbers revealed. Out of curiosity I took a photo if the VIN number of our car. I was surprised to learn that our RAV4 was manufactured in Canada not Japan. Why we were told it was manufactured in Japan I don’t know. I guess she thought we would be more impressed. This is not a big issue but if I would be asked my opinion on buying a car from your dealership, I would have to explain my experience. My daughter has been interested in purchasing a Toyota. Her boyfriend drives a Tacoma he purchased at Lancaster Toyota. He works with someone he had purchased other Toyotas from. I will urge her to accompany him to Lancaster. I just wonder if I was told other things about our vehicle that isn’t true?

This is the 5th vehicle I've purchased over the last 20 - Klgraham32

This is the 5th vehicle I've purchased over the last 20 years from this dealership. Always easy transactions, salesmen actually aren't pushy and I genuinely think they listen to what you have to say. Never have they tried to upsale me.

Very disappointing place. - irenerubus

Very disappointing place. They replaced my rotors and brakes 2 years ago, and said they needed replacement again? My car is stored in a garage and generally, my brakes never needed replacement for 60000 or more miles. Costly need and I honestly do not trust if this job was done properly 2 years ago. I also waited 1 hour for them to even look at my car, as I waited over 2 hours, as a full room of customers came and went, as I was the last one there. And… I had a scheduled appointment and arrived on time… even 15 min prior. Problems discussed with them and zero comments back.

Always a pleasure doing business with Samantha Shopper, - tacoma093

Always a pleasure doing business with Samantha Shopper, best service advisor at North Hills Toyota. She always listens to any service issues and problems and makes extraordinary efforts to get the issues taken care of the first visit. Not like some other dealerships who hire incompetent people who have no clue how to listen or talk to people. We did not purchase our 2020 and 2021 Toyota Highlanders from this dealership, but we will always be loyal Toyota customers to Samantha Shopper.!!!!!

We had a very positive experience at New Holland Toyota. - kl1974

We had a very positive experience at New Holland Toyota. Very informative and extremely pleasant to deal with. We would highly recommend buying a car there. We actually drove further to go to their dealership than going to the one closer to us because of their customer service and this great experience. Highly recommend! Plus Matej was excellent in the complete purchase experience as was Tony Boito with communication with us too.

A great team in sales and service. - 90Kmilesperyear

A great team in sales and service. Very smooth purchase today and have been using Krause for years! Five stars!

I loved everyone there! - Sue

I loved everyone there! My salesman was Evan Hart. He was amazing, genuine and kind. The sales manager, Randy, was down to earth and made me feel that it would all work out. I felt they were trustsworthy. The finance manager, Matt, worked to get me the best deal. Overall awesome experience! They even drove my old car an hour away to my home, so I could leave with LUNA, my new Lunar Rock Toyota RAV4! Thank you! One happy girl, Sue Willy : )

Excellent customer service from Scott Long! - Lolomoss33

Excellent customer service from Scott Long! He was quick to respond and very helpful with all my questions. Highly recommended!

Wonderful experience solid product. - Rogerrussin

Wonderful experience solid product. Chris Amato went above and beyond to find me the perfect car to fit my budget and needs. He worked with me every step of the way . I’m beyond pleased with the service and treatment I received as well as my vehicle. Thank you Chris and Aubrey Toyota.

2nd purchase at Williams. Jim, Austin and Karen are... - Joseph W

2nd purchase at Williams. Jim, Austin and Karen are professional and personable. Trade offer and incentive sealed the deal. Shout out to GFCU Sayre PA.

BMW getting fixed. Used their Toyota rental service.... - Dearie12

BMW getting fixed. Used their Toyota rental service. Brought car in 2 gallons low in gas. Man made me go refuel. Disgraceful! They lost my

LeadCar Toyota of Hazleton treated us like family on the - joeben

LeadCar Toyota of Hazleton treated us like family on the purchase of our new 2026 Highlander. Just an All Star Team from Michael Stash General Manager & Michael Bonin Sales Manager who gave us a great deal, The wonderful extremely nice very knowledgeable salesman Jeff Gaydoscik really worked hard explaining all that Lead Toyota has to offer, gave us the time to test drive the vehicle and answered our questions. The Business Manager Clarisa Caceres is an Angel, extremely efficient, organized, and detailed, made the paperwork process a total pleasure. Now for the Service Department, We ordered additional optional equipment which arrived within 24 hours of placing the order. John Kalnas Service Manager really a nice man is a Rock Star, both he and his team worked quickly and efficiently in a very professional manner to install the extra equipment. We would recommend LeadCar Toyota to anyone. I'm sure we will do future business with this Top Tier Dealership. Just a Wonderful Experience.

Quick and Easy - JCK223

Top notch, Chris Mackes is a true gentleman and is very knowledgeable of the product. I assisted an older family member purchase a new RAV4 after hers was totaled in a crash. I contacted Chris via email with a quick response and two telephone calls I received my best price from him and made the deal. We traveled 85 miles to the dealership where the car was prepped, and ready to go. Upon arrival unlike other dealerships the price quoted was the actual price. The entire process only took one hour and fifteen minutes. There were no high pressure finance room scare tactics or shenanigans. Chris was very patient explaining the new vehicle features to my family member. All in all a great experience.

Customer satisfaction is more important to them because... - Shabbie77

Customer satisfaction is more important to them because Toyotas have a reputation of their own. People are going to buy Toyotas. So they make it their job to assist you as much as possible without taking you for a ride and all kinds of "Hidden costs" or expenses. And even if I didn't have a Toyota I would still have my car serviced there. They have pretty much every job timed down to the minute so you are provided with accurate estimates and not overcharged for labor....

Service advisor Teresa quote 500. - Toyo

Service advisor Teresa quote 500.00 plus tax for flushing a transmission fluid for 2018 highlander. what a rip off. I wouldn't take my Toyota to bobby Rahal of Lewistown.